Why won't OS X Mavericks start downloading when I click the download button? It thinks and acts like it starts downloading with the thinking circle moving then stops and goes away. I have tried going to the purchases in the app store and restarting it the

Why won't OS X Mavericks start downloading when I click the download button? It thinks and acts like it starts downloading with the thinking circle moving then stops and goes away. I have tried going to the purchases in the app store and restarting it there and that is not working either.

Repair permissions, restart your computer & try again.

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HT201303 I want to see my purchase history from App Store and the iTunes Store cannot be connected

I want to see my purchase history from App Store and the iTunes Store cannot be connected

Hello boomfeelgood,
We have a couple of articles addressing this issue. First, Can't connect to the iTunes Store found here http://support.apple.com/kb/ts1368.
And then
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Regards,
Sterling

TS1424 I am trying to purchase something from app store and it is asking me to answer 2 security questions that I never set up/answered in the first place? Has this happened to anyone else? How do i fix this or reset these security questions?

I am trying to purchase app from app store and its asking me to answer my security questions which I dont know because I never set them up in the first place! How do i get passef this or change it to reset my own security questions??

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88522)

Have previously purchased Lion via APP store and need to download again

We have recently rolled back our MacBook Pro to Snow Leopard (which came with the laptop) as we have had endless problems with Mavericks in using external hard drives and media servers on our home network. Basically it just does not work with them.
PLease advise how we can download Mountain Lion again, which we have already purchased.

Lion is no longer available in the App Store and it is no longer listed in my purchases, it was removed when I did the upgrade to Mavericks.
Well, that shouldn't have happened:
You may want to check whether they are just hidden from view:

HT1491 I have tried to make a purchase on my iphone 5 and it does nothing

I have 6-7 different apple devices and have never had a problem purchasing anything. I verified my info and payment info as well. I have tried to buy a new ring tone for my new iphone5 and it does nothing. It say buy and I click on it-nothing. I don't know what else to do. I have never had this issue before. Please help!!

Hello Ssohr,
Thank you for posting in the Apple Support Communities. It sounds like you are not able to install an app you purchased from the App Store on your iPhone 5.
In this case, I would restart your phone and try downloading the application again. You won't be charged for the application a second time as long as you are using the same Apple ID you used to purchase it the first time. If you're still having problems, you might want to try the reset of the iPhone. I found articles with steps for restarting and resetting your iPhone as well as downloading past purchases from the App Store.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
I hope this helps!
Best,
Sheila M.

I have been trying without success to connect to my App Store and iTunes Store on my iPad. I have tried out all the troubleshooting suggestions to no avail. I hope Apple helps me out really soon.

I cannot connect to my iTunes Abdul App Store. Please help me out.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can’t connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Why won't Safari open a web page when I click on it using Windows XP?

I prefer to use Safari as my primary browser for my Windows XP laptop. Recently, there has been no response when I click on the browser. When I click on it, it opens up fine, but it does not pull the Apple Home Page, or any other web pages. It seems to be lag, but nothing happens even after refreshing the browser, clearing the cache and history, resetting it, repairing it, and even removing and reinstalling it. I have deleted any third party applications that may be affecting it, and I downloaded and installed the most current version of Safari. I can surf the web fine with other browsers. I do not get any error messages, it just stays in "thinking mode". I've even tried using it in Safari's safe mode, only to have the same results.
I've checked for viruses and malware -- none found, and my Internet Security (Kaspersky) is up-to-date, and has never been an issue before. A system restore did not even fix the problem. I've run out of options, and was recommended by Apple to join this community for further assitance, and hopefully a resolution.
I hope everyone has a Happy T-Day too!

Create a new Windows User account with full administrative rights. Log out of your usual account and log into the new account. (Don't use fast user switching to move between accounts.)
Try launching Safari in the new account. Does it launch there, or do you get the same sort of behavior as in the usual account?
I did exactly that, and the same thing happened, only this time, the toolbar was missing (File, Edit, View, etc. options). The URL still showed up, but still stuck in "thinking mode." Same thing happened when I tried a search in the search bar.
This is not how I intented to spend my Thanksgiving!

I am complete novice as far as ipad air is concerned I have got lots working but Ihave gone to app store again but now the page is greyed out with a bright centr to get a game i do not want how do i get rid of this please

I am having trouble understanding my ipad going to the app store it comes up with a greyed out page withe a bright centre for installing a program i do not want
How can I get rid of this? it is bugging me
Herbette

I'm not exactly sure what you are seeing and what is happening, but try closing the App Store app, and then reset the iPad. See if that takes you out of that screen and allows you to navigate freely again.
Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the App Store app and then swipe "up" on the app preview thumbnail to close it.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Purchased apps on iPad, but only a handful appear in purchased section of app store, and I can't get them on my other devices.

I bought a ton of apps on my iPad (First generation), and when I upgraded to an iPad 2 (currently running ios 8.1.2), I was able to re-download those apps and purchase new ones using my same appleID. However, now, when I go to the purchased section of the app store (both on my iPad and on my Macbook Pro) again using my same appleID, the only purchases showing are ones that I made after I upgraded to the iPad 2 (in Feb 2014). Nothing previously purchased shows up in that section. So now, when I try to use family sharing or even just download my early purchases onto a new device using my own appleID, I can't. The app store just prompts me to purchase the apps as if I never bought them before.
So, for example, I have minecraft pe on my iPad (it's still there and works fine, and it's the latest version 0.10.4). A few months ago, I was able to put it onto a new device (my brother's) using my appleID. He then deleted it off his iPad, but now wants to re-download it. Since we're on family sharing, he tried going to the purchased section of the app store under my name, but it wasn't there. When I looked on my own iPad in the purchased section, it wasn't there either. When I signed into his iPad with my appleID, and searched for the app in the store, it prompted me to purchase the app for $6.99 instead of offering to download it from iCloud, like it used to do. I've checked on my Macbook, and, there too, it doesn't show up in the purchased section. I don't have any hidden apps, so I couldn't 'unhide' it either.
At some point, I'm sure I'll upgrade my device, and I'd like to know that all my apps (including minecraft) can be downloaded - especially since I've been using the same appleID for all my purchases. Is there something I'm missing? Any help on how to get access to those apps that I've already bought onto new devices? I'd rather not have to re-purchase everything.
Thanks in advance!

If you are completely confident that you didn't hide it, then you purchased those with different apple id. If you completely confident that you purchases with same apple id then you have hidden it. One of the other or you are speaking about a miracle. While miracles are possible they are not very likely. Remember
Occam's razor?

Consolidate purchases in Mac App Store and iTunes in new Apple ID

Hi,
I am currently getting away from Hotmail. I have two Apple IDs : one linked to my old Hotmail address, and one linked to my new iCloud address.
I wish to transfer my purchases from my old account to my new one and delete my old account, for both iTunes and the Mac App Store. I have Apps, music and videos spread on my 3 Macs and my iPhone.
Is there any way to do this ? I read that it's an impossible mountain of work for Apple to include a merge account feature, so if they can't do it as they should, I will do it by myself.
Thanks a lot.
David
PS : I have all the latest software and OSes available.

You cannot move purchases from one account to another. (Of course most songs bought recently in iTunes aren't protected, so this doesn't apply to them.)
You may be able to pay a small extra amount to un-protect older purchases - click on 'iTunes Plus' in the right sidebar. You can't do this with apps, though.

HT5622 both my 2 children have an iphone and iPads each but only one computer with one apple id( one itune account) is there away to have 3 different apple id's on one computer? and if so how?

Both Myself and my 2 children have an iphone and ipad each but only 1 computer and itunes account( 1 apple id) is there away to have 3 itunes accounts on 1 computer as we are all sick of get each other apps and contacts messages, ect.

Do your children have separate user accounts on the shared mac? They can have their own user accounts with their own AppleIDs, but you could put the iTunes Library into a shared folder, or better an external drive with the ignore ownership option set.

How do you fix this?: When I sign in to Facetime on my Macbook Pro it says: "Our Servers Cannot Process your Request. Please try again later." I have tried again "later" every day for almost 3 weeks and it doesn't work. How can I fix this?

As I stated above, There is a Facetime error. can someone please help?

Read here:
http://support.apple.com/kb/TS4185

Error when trying to view purchased items in app store

My ipad has an error when trying to view my "purchased" items in app store, keeps "Loading...." for a while and then close the app.
All the other options works well (featured, top charts, genius, updates...)
I already turn off / on the ipad many times, same problem....

I have the same problem with my iPhone 4s! Need a solution from Apple!

Why won't my Mac Air wake up when it's supposed to?

Why won't my MacBook Air wake up when it's supposed to?

Hello, marjoriefromcamano island.
Thank you for visiting Apple Support Communities.
Here is a troubleshooting article that I would recommend going through when experiencing this issue.
OS X: When your Mac doesn't sleep or wake
http://support.apple.com/kb/TS5357
Cheers,
Jason H.

Is there a forum devoted to old laptops like the pb100? I'm trying to resurrect one and would like to discuss problems with others so engaged.

Is there a forum devoted to old laptops like the pb100? I'm trying to resurrect one and would like to discuss problems with others so engaged.
Duane Bluhm
duane
<Email Edited by Host>

Duane,
For hardware questions, try here:
https://discussions.apple.com/community/older_hardware
(the Older PowerBooks category)
For software, try here:
https://discussions.apple.com/community/mac_os/classic_mac_os
(the System 7 category)
Jan

Why won't OS X Mavericks start downloading when I click the download button? It thinks and acts like it starts downloading with the thinking circle moving then stops and goes away. I have tried going to the purchases in the app store and restarting it the

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