Why wont my billing information register on my itunes account?
i am trying to update my payment information but when i do it comes up with the error message "your payment method has been declined" yet its a valid card so why is this happening?
Contact iTunes
Apple - Support - iTunes - Contact Us
Similar Messages
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why is my billing information not being review correctly...like it sayes my apple id has not yet been used in the itune store and it tells me to review my account info but for some reason it doesnt work
Hi there ethangabe,
You may find the information in the article below helpful.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/ht2589
-Griff W. -
Why wont my security information send to my email
why wont my security information send to my email?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
Try calling Apple
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
My AppStore wont update my apps because my old iTunes account keeps coming up and asks for billing info HELP!!!
Apps are always associated with the Apple ID that was used to purchase them. This cannot be changed. To avoid getting the request you are seeing delete all apps that request the former Apple ID and download them again.
Any apps for which you paid a fee will require that you purchase them again. -
My billing information is correct however iTunes won't accept it. I have tried changing it to "no" card, my statements from the banks are addressed to the same address. What the **** is going on?!
Debit cards already in an account seem to keep working, but many people have reported that when entering or updating a card that debit cards are now rejected, and they're not listed in the accepted payment methods.
As to your issue, only the iTunes Store can help you with this. I understand the irritation, but please note that the U2 free offer is just a single song, not an entire album, so we're only talking about $.99 if you miss out but still want the track. Not a big deal, in my humble opinion.
Regards. -
I coud not sign up for apple store , I can not ad my billing information,what is the iTunes Gift ?
By 'could not sign up' and 'can not add my billing information' you mean ... ? Did you get any error messages ?
iTunes gift cards are an alternative way of paying for content from the store. They are not available in all countries and they are country-specific (they can only be used in their country of issue) - so they may not be available where you are, so you may not be able to fill that field in. -
HT1918 why do i have to create a new itunes account because I moved to Canada from the U.S.?
why do i have to create a new itunes account because I moved to Canada from the U.S.?( My current account won't let me change my address to canada so my billing address for account is incorrect, making it impossible for me to buy anything). Will it affect what I am able to put on my device i.e. already downloaded apps, music, etc?
fayry wrote:
... how do I move over my purchases from my current account to my new account?
This is not possible...
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
Apple ID FAQs > http://support.apple.com/kb/HE37 -
I want to take my debit card information off of my itunes account i have a iphone 4 im having a hard time?? does anyone know how to put none for the billing information
http://support.apple.com/kb/ht2534
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I have recently changed my mobile number, however when I use iMessage my old mobile number is still used. I realised that my old number is still registered to my iTunes account, how do I change this to my new number
See if this Link offers any enlightenment...
Changing Account Information
http://support.apple.com/kb/HT1918 -
why do I keep getting emails saying my iTunes account will be disable in 48 hours if I do not validate my account? or that I have to verify the email associated with my iTune acccount?
Because someone's trying to mislead you into giving them your iTunes Store login information. Forward all such emails to [email protected] and then delete them.
If there's an actual problem with your iTunes Store account, you'll be told at the time you try to purchase or download something.
(112240) -
Can you have more than three ipods registered to a itunes account?
Everyone in our family has a ipod video. so we have a total of 5 in the house. The question I am wondering about is.. can more than 3 ipods be registered to an itunes account? and if not..can we make a new account for the other two? when my son is at college would he be able to log on to the itunes or would he only be able to do it when he came home to visit? Since we would be loading the songs and videos on this end?
Thanks.. we are all new to this..can more than 3 ipods be registered to an itunes account?
You don't register iPods to an iTunes account.
You simply have an iTunes account at the iTunes store.
You can use this on any computer in the world with internet access. You can use this one iTunes account to purchase and play music on up to 5 computers at a time.
when my son is at college would he be able to log on to the itunes
He can use iTunes whenever he wants.
You don't need to log on to run iTunes. -
I have a 5th generation IPod Nano that I have registered to my ITunes account. I recently bought my daughter a 7th generation IPod Nano and have attempted to sync this new IPod to my ITunes account. A message continues to appear saying that it does not recognize the (new) device... Any suggestions ??
How to use your iPod to move your music to a new computer
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I'm getting this error message: "User not registered for online use" when i'm trying to download music/ track names from a CD into ITunes on my Windows 8 PC. I'm registered and my itunes account/ appleID are all correct and working.
The ""not recognized for on-line use". error is associated with the Gracenote service that iTunes uses to look up and retrieve metadata for CDs. Some users have reported that this error occurs when trying to import from CD, subsequent to upgrading to version 12. A number of slightly different solutions have been reported (though all of a similar nature).
Try walking through the following steps - before starting you may have to enable hidden files and folders to be viewed - in Windows 7 / Windows Explorer select Organize > Folder and search options, then on the View tab make sure that Show hidden files, folders and drives is selected. Without this you won't see the AppData folder in C:\Users\username\
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this doesn't work:
In iTunes, select Edit > Preferences and make a note (or take a screenshot) of your preferences settings in all relevant tabs
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following file:iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this second procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1.
If this one didn't work:
Exit iTunes
Check the following folders:
C:\Users\username\AppData\Local\Apple Computer\iTunes
C:\Users\username\AppData\LocalLow\Apple Computer\iTunes
Delete any copies of the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
Again, if this procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1 of the second procedure. If you're still not able to retrieve CD info:
Exit iTunes
In Windows, select Start > Control Panel > Programs and Features. Find the entry for iTunes, right-click and select Repair.
When this process has finished, restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If none of these have worked (and almost everything I've seen suggests you should be OK by this point), you may have an issue with the installation and configuration of iTunes itself. If you have got this far, see turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for advice on how to remove and replace of all components of iTunes. -
HT204088 does itunes send a bill to the billing address listed in your itunes account?
does itunes send a bill to the billing address listed in your itunes account? or How do you may an existing balance?
No.
Your credit card is charged. -
Why is my billing information not accepted even for free apps??
I have an iPhone 4S, and today I tried to update some of my free apps, but was asked to re-enter my billing information. I did, with the correct information, and know that I have money in that account, but the information was rejected and I am being asked to enter different billing information.
Sadly, I am only 17, and only have one debit card to use, so do not have the option of using a different card. I am stuck for what to do, as I'm certain I only have one Apple ID, and have never purchased any apps or downloaded any using anything but my phone and the account synced to that. The only thing that I've ever purchased is a few songs, which I put a little of my paycheque aside to do, so I know I have the money.
I would very much like this resolved, as I wanted to download done free organisation apps to help with my A Level studies.*some
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