Why wont my itunes recognise my iphone? its telling me to restore back to factory settings but know this i will loose everything!! ??

Hi, can someone help please?
Itunes wont recognise my iphone, I went to connect to update the software of my iphone and it's not recognising my iphone now an errror meesage appears stating that it does not recognise my iphone?
I really dont want to restore back to factory settings and loose all my info!

Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

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