Wifi icon stays grey

Hi Guys
I just got my curve 8520 when i setup my wifi it picks up my wifi and connect but icon stays grey, i have checked the setting i can ping my router the DHCP server assigned me an ip but the icon stays grey, please help
Regards
Ockert

ojcsynrg wrote:
Hi nope only got bis activated
BIS = BlackBerry Data Plan. You should be ok then.
Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Now, try your WiFi connection again.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Last night after several years trouble free operation Airport on my wife's G4 suddenly started cutting out and then coming back in. Sometimes it was off for a few seconds, sometimes for a few minutes. Restarting didn't cure the problem.
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Wifi icon stays grey

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