WIFI modem Ziggo werkt niet goed op iPad en iPhone

Wie kan mij helpen?
Ik heb al jaren wifi thuis (Zyxel). Sinds ik een paar weken heb ik een wifi modem van Ziggo in gebruik. Op mijn laptop en mijn man zijn Samsung telefoon werkt wifi perfect. Helaas valt de verbinding op de iPad en Iphone elke keer uit als je naar een andere app schakelt. Je ziet nog wel het wifi icoontje, maar de iPad en iPhone geven aan dat er geen verbinding mogelijk is.
Wie kan mij helpen dit op te lossen? Ziggo kan niet helpen, hun product werkt goed en het is mijn keuze er een Apple product (of van welk merk ook) aan het modem te hangen. Ze hebben een afdeling betaalde ondersteuning, voor  € 0,65 per minuut, maar de vraag is of ze het op kunnen lossen en in welk aantal minuten.
Ik zit er hard aan te denken mijn oude router weer aan te sluiten naast het modem van Ziggo.
Alvast bedankt!
Suzanne

How it is working on your iPad and iPhone is how it is supposed to work. You need to download or sync the book to both devices yourself, the 'sync collections' setting will only keep the books that you have on both devices in-line with each other, it won't download a book onto a device - and similarly for 'sync bookmarks', you need to download or sync the books yourself.
If you want new book purchases to automatically download on a device then you can set automatic downloads 'on' via Settings > iTunes & App Stores > Books

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