Will not load windows

trying to get comp. bootable or restored to factory
if i try to boot from hd in safe mode gets down to mup.sys and stops stays like there till i shut it down
i have the restore disks they will only load until setup says "setup is starting windows" then stops left it sit for hours it went no farther
this belongs to a friend no changes have been made that i know of
I've never seen anything like this before i took hd out  and can access drive in my tower using usb adapter can see files
tried to boot it there in safe mode it get's to mup.sys and reboots machine over and over 
tried load  mini with no drive installed still does same thing
any help its like this thing is possessed
model: hp mini 1035nr
os: xp
thanks tom

you might have the rare instance of bad RCD's. You might wanna call HP tech support and explain to them that your disks will not load.
I work for HP.
Please click the White Kudos star on the left to say thanks.
Please mark Accept As Solution if this resolves your issue.

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