Will not load windows

trying to get comp. bootable or restored to factory
if i try to boot from hd in safe mode gets down to mup.sys and stops stays like there till i shut it down
i have the restore disks they will only load until setup says "setup is starting windows" then stops left it sit for hours it went no farther
this belongs to a friend no changes have been made that i know of
I've never seen anything like this before i took hd out and can access drive in my tower using usb adapter can see files
tried to boot it there in safe mode it get's to mup.sys and reboots machine over and over
tried load mini with no drive installed still does same thing
any help its like this thing is possessed
model: hp mini 1035nr
os: xp
thanks tom

you might have the rare instance of bad RCD's. You might wanna call HP tech support and explain to them that your disks will not load.
I work for HP.
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Your Tyan based hardware listing on the first post has no relevance to anything, and might only serve to confuse. Please remove it and put the hardware you are trying to troubleshoot in a signature. Look in your profile>Forum Profile Information and enter that in the Signature box. That way we wont have to scroll to hunt down your hardware specs
So let us get this straight.
This system used to work fine? Yes? Then what prompted you to reload the OS?
You mentioned that didn't happen when you owned it. Are we to assume that at some point you sold or gave parts of this system to someone else? If so, what changed?
A little more history might prove useful in helping us to give you better suggestions.
Look at the PSU and give the Amps for the +3.3, +5v, & +12v lines.
***Edit, from what I see on the net, that is a dual rail PSU and the amps are as follows:
+3.3V@22A, +5V@21A, +12V1@18A, +12V2@16A
Is this correct?
Both the 3.3 and +5v seem a little low to me, but I am not entirely convinced that would be your problem. However, the fact that the 12v rails are split, can lead to other problems such as overvoltage protection circuitry getting in the way. Especially if the 16amp 12v rail is overloaded.
This is something to consider. Just because it is supposedly capable of wattage over it's rated power output doesn't mean it can handle what you're throwing at it all at once. If you have a single rail PSU that has at least 18 amps on the 12v rail to test with, we could almost definitively rule out power as the sole problem or a contributing factor.
I have never had a CD rejected, but if you could be more detailed about what you have connected to the board while attempting to load the OS, and then a detailed description of at what point the OS installation fails, and the CD is ejected, that would be helpful as well.
The fact that you've tried several drives, cables, with the same result. And also had a blackscreen event, does point to at least one problem that could point to a power issue. The CD rejection issue is foreign to me since I usually use the same type of PSU in all my builds or ones that I know work with a particular set of hardware, so I can't attribut that to a power issue.
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