Will not recognize jump drive nor allow me to open DVD tray
Intermittantly, my G5 will not show my jump drive nor a CD on the desktop. At those times, it will not open the DVD tray either.
When this happens, I can go to system profiler and see both the jump drive and the CD--it's just not showing up on the desktop so I can't open them. The only way I can get the tray to open and to recognize the CD and or Jump Drive is to reboot the computer.
What is going on and why don't these show up on the desktop nor allow me to open the DVD tray.
G5 Mac OS X (10.4.3)
Make an appointment at an Apple store if there is one nearby.
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27" I7 iMac will not recognize thumb drive
I have a PNY 8gb Attache thumb drive that is not recognized by my 2010 27" I7 iMac. It does not show on the desktop, disk utility, finder or system profile. However, this thumb drive works on my MacBook, 2006 24" iMac and a Dell laptop running XP. I have 4 other drives (1-4gb) that work on all of our computers. Currently running Lion @ 10.7.3 but this problem existed on SL @ 10.6.8 also. I have tried this drive as a FAT-32 and Mac OS journaled and the 27" still will not recogize the drive. Any thoughts? Thank you.
Forgot to mention - called Applecare but they couldn't help.Try doing a SMC reset, that might help. Otherwise I'd try another thumb drive.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys. -
I have new HD 750GB Hybrid in 2008 Macbook Pro 17" w/ Snow Leopard 10.6.8 connected to old Hard drive(250GB that had 10.5.8 on it at time of failure) via SATA cable to USB port with external power source.. Computer not acknowledging old HD at all in Disk Utility or otherwise (that I'm aware of)..Do I need to partition New HD and load old(10.5.8) onto partition to recognize older drive for data recovery? Thanks Wayno08
You do not need to load 10.5.8 onto your new drive in order for a 10.6.8 system to see the contents of a 10.5.8 system.
You might want to check out the hard drive troubleshooting bootk in the downloads section of this web site:
http://scsc-online.com
They also sell a product named Phoenix that can do OS extraction and volume copying/cloning, but to be honest I don't know if it's appropriate in this case.
I would suggest the following:
Open up Terminal.app (under utilities) and type "diskutil list" without the quotes. This is the command line version of Disk Utility. If the external drive doesn't show up at all, then it's likely not connected properly, not getting power, or just plain dead. If it shows up with only a devce name like disk0s16 but no volume it means the drive is seen, the OS just can't make sense of it.
Assuming the drive shows up, I would try to boot off the original installl disks for the system and run Disk Utility from that. I'm assuming the drive will show up. You'll want to select the option to repair the drive and then perform the option to repair the permissions.
If the unit isn't showing up, as per step 1, try a different USB port. More importantly with your unit, try it on another side of the unit if possible. If you read the book I referenced above, some of those units have I/O boards that are separated from the logic board. If the cable from the logic board to the I/O card goes bad or has problems, which isn't all that uncommon, some or all of the ports on the I/O card may appear to be bad as well. If you use a USB port on another side, it would be routing out of a completely different I/O path, so that's a potential problem.
If the drive is only seen with a device name such as disk0s16, it's likely either the index files are corrupt beyond Disk Utility's ability to see them. The only thing that I think would help would be a product named DIsk Warrior, but I can't guarantee that.
Disk Warrior can be found at:
http://www.alsoft.com/diskwarrior/
The company that I linked in the first link above also makes a product named Scannerz that does HD and system testing. The Scannerz/Disk Warrior combination make a good pair because the complement each other....Scannerz does what Disk Warriror can't and Disk Warrior does what Scannerz can't. However, at this point I'm not too sure getting a tool like Scannerz would be of much use because it sounds like the damage has already been done.
Let us know what happens. -
DIsk Utility will not recognize my drive to erase.
Hello,
I am trying to erase my hard drive to install a new OS. I will be installing either OS 8.6 onto the 12 GIG ATA internal hard drive - the original hard drive.
I am using an OS 10.1 installer CD.
(I thought that DIsk Utility would be a better hard drive formatting utility than OS 8's drive setup utility.)
I first started up from the OS 10.1 installer CD and it first takes me through a few basic questions about the language (I chose English) and then a licencing question and I clicked agree. When it asks me which volume I would like to choose, both of my hard drives are shown but they are greyed-out (dimmed). When I hover over them with the mouse pointer, a small message appears to the left that says something like:
"This hard drive is dimmed because the CD installs all the languages"
This doesn't seem to make any sense. I was booted form the CD.
Why can I not use this installer to erase my hard drive?
This is a retail version of OSX with a white label. It came with two disks: OS9 and 10.1. The symptoms described above happened with the 10.1 disk. Next I will try OS 9. However I would like to know why my DIsk Utility on the OS 10.1 CD didn't show my drive as available. Any suggestions why the hard dirves were grayed out?
ThanksThanks Lau for you comments.
I need to install os8 because I need to run some old apps and I am using my os 9 for another computer I have.
By the way, the HFS+ file system was suuported from OS 8.1 and after and so that is not an issue. Good idea though.
And so I am back at my original question. It would appear that my OS X install disk doesn't like my blue and white G3's internal 12 GIG ATA drive and so I cannot format it with OSX Disk Utility. I would like to know why but for now I will just use OS 9 or OS8 drive setup. And so I have two choices: OS9 drive setup or OS8.5 Drive setup. Does it matter which I use? In other words is one better than the other? I will be later installing OS 8.6 onto this drive - and maybe OS 9 in the far future. I will try OS9's drive setup first.
Yes, and so this is my most immediate question at this point:
is there a difference between OS8.5 drive setup and OS9's Drive setup? (in terms or formatting a drive to install OS 8, 9 or even X maybe one day?) I will be using HFS+.
And then my second question is my original question which is why doesn't my OS 10.1.5 Disk Utility select my 12 GIG ATA drive? (its greyed out - dimmed?)
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IBook G4 will not recognize Super Drive
There is a DVD stuck in my optical Super Drive. The drive now is no longer recognized in the system profiler either. There is no noise at all coming from the drive on startup or when an eject is attempted. This is a second-hand iBook so unfortunately i don't have any other information as the disc was stuck in the drive on purchase.
If a problem occurs when Applecare is in effect, Apple will honor the warranty until the problem is fixed, even if the Applecare expires in the meantime. A product specialist at Apple told me this.
You need to contact Apple and tell them that the replacement of the hard drive did not solve the problem, and that the hard drive is still not being recognized. It's possible that the new hard drive is bad, but it's also possible that the hard drive cable was not securely plugged into the logic board and that it has worked loose. Or there could even be a logic board problem that is keeping the hard drive from being recognized. But it's Apple's problem to sort out.
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Time Machine will not recognize hard drive
Time Machine tells me "You cannot open “Time Machine” preferences pane because it is not available to you at this time." My Lacie HD is on and mounted. I have erased it and repartitioned it and still get nothing. I get the would you like to set up TM prompt but then get the message above.
If you ever hear back from Lacie please post the result. I've given up on Time Machine for the time being. I've mostly given up on Leopard for the time being. I've partitioned my internal hard drive so I can boot in either Tiger or Leopard, and I figure I'll continue to work mostly in Tiger for the time being and apply updates to Leopard and maybe eventually it will work out. The other big problem I'm having with Leopard is the ability to repair permissions. Other than that, most programs seem to work well, although no big improvement over Tiger.
I am hugely disappointed and disillusioned. In June I became a convert from 20 years of Microsoft, and have been a huge Mac fanatic. My iMac was a gateway device to iPods and all things Mac. This experience brought me back to reality. I'll likely never go back MS, but the computer is just an appliance, and all things Apple are difinitely not "plug it in and it works". This is my worst experience with an upgrade ever. -
I dropped my external HD on my hard tile floor and now the drive is not working properly. I have tried a repair in Disc Ultilies with First Aid with no such luck. It started to work then I got a message "Filesystem verify or repair failed" about 3-4 minutes into the first aid repair disk. When I plug in I get the disk you inserted was not readable by this computer message. Please I need help on restoring this drive!
Its a simple tech pro drive 1TB.Unfortunately, a drive that has been mechanically damaged by a drop and can't be repaired using Disk Utility probably can't be fixed any other way either. The best you can hope for is to salvage as much data from the drive as possible using one of the data recovery utilities linked below, and then replace the drive.
http://www.prosofteng.com/products/data_rescue.php
http://subrosasoft.com/OSXSoftware/index.php?main_page=product_info&products_id= 1
http://download.cnet.com/VirtualLab-Data-Recovery/3000-2094_4-10298807.html
If you can't recover your most important data using one of these utilities, the only remaining hope is a data recovery service, which is very likely to cost $1000 or more for a 1TB drive. -
Windows 7 will not recognize network drive on airport extreme
Good day. I created a network drive using a WD my book 1tb hard drive. I formatted it to fat32. Windows 7 does not see the hard drive, but the WD software can find it and the apple extreme router can also see the hard drive. Any help would be appreciated. Thanks
Hi 2pfspiff,
To verify if you can connect to the drive at all, you may want to try to manually mount it from the Windows machine. The following article has some generall steps for mounting an Airport Extreme USB hard drive under XP and Vista, but the steps should be similar under Windows 7.
AirPort: How to mount an AirPort Extreme USB hard disk volume in Mac OS X and Windows
http://support.apple.com/kb/ht1331
Cheers,
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10.7.5 will not recognize disc drive
Burner has stopped working.
Discs automatically ejected.
Neither audio nor video will play.
Purchased in 2009.Get the PRAM battery replaced if it hasn't been already.
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Samsung LCD TV will not recognize Sandisk drive
I am trying to download a short video to my Sandisk Cruzer to be played via the USB port in a Samsung LCD TV. How do format the drive in Mac utilities to work with Samsung USB port. Thank you
At 4 GB your flash drive was already formated at FAT32 and should have worked in your iMac and TV. Based on the specs for the TV and the capabilities of your iMac utilities the MS DOS format is the only option available to you. Try it a 2nd time and see if that helps. Now if you could find another machine running Windows; a friend's, a family member's, a library's, etc you could try formating the flash drive as NTFS to see if that solves the problem.
Are you sure the file format of your video is supported by the TV? Some TVs only read AVI files. Maybe that's the problem. -
What do I do to correct this?
empire_of_the_sun, the link you provided ois for other model iPods, not the iPod touch. You article refers you to:
If you have an iPod touch, see iOS: Device not recognized in iTunes for Windows. -
System Profiler will not recognize installed hard drive if drive is in use by VMWare
System Information will not recognize installed Hard Drive (Boot Camp) when in use by VMWare.
I work in IT for a School District and I am creating a Script that system information about the computer. I am testing this on a Mac Pro with two internal hard drives. One drive is Mac OS 10.8 and the other drive is a Boot Camp Drive that is used by VMWare Fusion.
When I run System Information via the GUI or system_profiler via Terminal, both drives show up just fine. However, if I launch VMWare Fusion and run Windows from my Boot Camp drive, then run System Information via the GUI or system_profiler via Terminal, the Boot Camp Drive is no longer listed as an installed drive.
Example:
In the Terminal, I enter the following command.
system_profiler SPStorageDataType
Then it returns this information.
Storage:
Lion Client:
Available: 217.84 GB (217,836,306,432 bytes)
Capacity: 639.28 GB (639,275,270,144 bytes)
Mount Point: /
File System: Journaled HFS+
Writable: Yes
Ignore Ownership: No
BSD Name: disk0s2
Volume UUID: CCB501BF-AF24-30E7-A938-5A4E52DF14D7
Physical Drive:
Media Name: WDC WD6400AAKS-41H2B0 Media
Medium Type: Rotational
Protocol: SATA
Internal: Yes
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. Status: Verified
BOOTCAMP:
Available: 255.58 GB (255,575,560,192 bytes)
Capacity: 319.79 GB (319,790,510,080 bytes)
Mount Point: /Volumes/BOOTCAMP
File System: NTFS
Writable: No
Ignore Ownership: Yes
BSD Name: disk1s2
Volume UUID: D4B39D4E-E244-403C-AE4D-4D58397130DE
Physical Drive:
Media Name: WDC WD6400AAKS-41H2B0 Media
Medium Type: Rotational
Protocol: SATA
Internal: Yes
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. Status: Verified
Then I launch VMWare, which uses the Boot Camp drive. The once again run the same command from the Terminal Command and I get this.
Storage:
Lion Client:
Available: 213.39 GB (213,392,244,736 bytes)
Capacity: 639.28 GB (639,275,270,144 bytes)
Mount Point: /
File System: Journaled HFS+
Writable: Yes
Ignore Ownership: No
BSD Name: disk0s2
Volume UUID: CCB501BF-AF24-30E7-A938-5A4E52DF14D7
Physical Drive:
Media Name: WDC WD6400AAKS-41H2B0 Media
Medium Type: Rotational
Protocol: SATA
Internal: Yes
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. Status: Verified
The Boot Camp Drive is no longer listed.
I assume this is due to the the fact that the drive is "In Use" however is seems odd since the Mac drive is also in use and it appears without problem. I assume there is no "fix" for this, I was just wondering if someone may have an explaination why?
Also, I do realize that I can query the various interface types like system_profiler SPSerialATADataType to get all the properly installed phycial drives, but then I would have to query all possible interface types, isolate only devices containing Volumes, then consoldate the information to just the information that I need. I was hoping for a cleaner query.Thank you for your response.
VMWare may be the cause, but the actual issue I am having is with Apple's System Information. I anticipated resistance from VMWare if I went to them with a question about an Apple software issue (even though VMWare software is part of the equation). I was trying to avoid the inevitable finger pointing game. I thought I would try with Apple Forums first since the issues presents itself within the Apple Software. However, you are correct that VMWare may have an explanation on why Fusion might be interfering with System Information. I will check with them next.
To answer your question. Yes, In most cases I do use Fusion to run Windows side-by-side with the Mac OS. However, that is not always the case. There are a few reasons why I have it setup using a Dual Boot configuration.
One, in some cases, due to the intense programs I occasionally run (graphic applications), I prefer to simply boot straight into Windows via Boot Camp so I may allocate all hardware resources to Windows. Additionally, some graphic applications like to have direct access to hardware and the extra layer of the VM environment can cause problems when an application is trying to directly access specific hardware like a graphics card.
Second, I often use either side, both Mac and PC, for testing. There is an advantage to not having to rely on the Mac OS to run Windows. If, for whatever reason, my Mac becomes unstable due to testing, I can still jump right into Windows to do work if necessary.
Third, I love the Mac OS, but I work in a PC centric organization. If there is a "problem" with my system, it is too easy for other system admins to say, "it's because it's a Mac". Having the definitive separation of the OS's allows me to prove that the Mac OS is not a factor. -
Mac osx 10.6 will not recognize disk image of HP driver download
Wanted to scan from my HP officejet pro 8600 and send to my Mac desktop. Message said that I had to download a driver first, so I did, but now the computer will not recognize the disk imag. I don't know what to do so that the Mac will recognize the disk and allow me to install the download.
Hi @dabeck
I would like to help you install the software for your 8600 onto your Mac. Since the Mac is unable to recognize the disk image file, I would first suggest we repair the disk permissions. Please use the steps below to troubleshoot the issue;
Repair Disk Permissions
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer.
Restart the printer. Now you can download and install the printer software and install it. > Officejet-Pro-8600_v12.23.0.dmg
Please let me know the outcome of these efforts. I hope to see this resolved quickly for you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
Macbook Pro will not recognize my external hard drive
I just updated to a newer MacBook Pro. I ran Time Machine on my old Macbook from a 2TB external USB hard drive. When I hooked the hard drive to my new Mac, it wouldn't allow me to select it as the drive for Time Machine. So I dismounted the hard drive and hooked it back to my old macbook to see if it still registered there (which it did). Now when I try and hook the hard drive to my new macbook, it will not recognize it at all. First question, why will it not recognize my new macbook, and second question, why does Time Machine not recognize the hard drive? It has my old time machine files on it...hopefully I don't have to reformat it and lose all my backup??
My hard drive is now connected. But Time Machine will not let me select the hard drive as my back up drive. This hard drive was used on another Macbook, so Time Machine doesn't seem to recognize the hard drive on the new one. Do I need to reformat the hard drive? I hate to do that because I have the previous backups on there.
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Will not recognize internal hard drive
I have a strange problem with a 2009 MacBookPro. It started acting "strange" for the user over the past few months. By "strange" I mean it would freeze, or fail to boot, or sometimes even restart without any reason. Now, it gets even stranger. Tried the standard things, RAM reseat, replace, check for loose connectors etc. It would fail to boot when the hard drive was connected internally. Then it would give a kernal panic and fail to even recognize a hard drive as being installed. Did a PRam reset, SMC reset and even the power off/control key to try to reset the open firmware. No sucess with anything. This is a suystem with an internal battery.
Yet, when using this exact same hard drive on an external USB drive connection, it would boot fine. Next tried it in Terminal mode to boot up another MBP. Failed to boot. When the 2nd MBP was booted from its internal drive and the suspect machine was plugged in as a Firewire (Terminal mode on "strange" computer) an External Firewire Drive appeared on the desktop, then a few seconds later, an identical copy of the first Ext FW drive appeared. This went on with evenbtually six copies of the one single Terminal booted hard drive appearing on the desktop of the second computer. None of the six drives would open or even allow any indiccation of what they contained.
Tried to partition the hard drive when it was put back into the internal slot but it would not unmount and failed to partition. The same thinmg happened when trying to erase it. Connected the hard drive via USB to a Windows 7 machine and used it to erase both the Recovery and Main partitions from the ard drive. Both were erased but the EFI partition could not be erased or cleaned. Put this same hard drive, as an external USB, into a very old XP machine and there the EFI partition was removed when a "Clean" command was sent via command line.
I then took the, now totally erased hard drive, and put it back into the computer as an internal drive and booted the computer from a 10.8 USB stick so I could partition the now empty hard drive. The drive was not even recognized as being present. Did the same thing, but using the USB external connection for that same hard drive. It partitioned and then formatted with 10.8.1 (what was on the USB stick). After the OS was installed, the computer would boot using this newly created OS when connected as an external USB drive. Put the drive back in as the internal drive. Got a Kernal Panic. Forced shutdown and retried. Noi kernal Panic but drive was not even recognized. Pulled the drive from internal and put it back into the external USB and tried booting. System would not recognize the drive as even being present.
I then erased and cleaned the drive in the XP machine again and then, using the USB connection on the second computer reinstalled 10.8 from the USB. When I tried the now newly created software again, the same thing happened as listed above. 2nd machine booted fine on the drive as a USB, "Strange" machine booted fine using the drive as an external USB, Kernal Panicked then would not be recognized in the "Strange" machine.
It appears that when the drive is connected internally. it not only does not have the OS software recognized but will rewrite something in the drive that makes it impossible to be recognized by any Apple. My first thought was that the EFI partition was corrupted somehow so that was why I tried cleaning the EFI partition along with the other two partitions. But even with a new EFI and other partitions, the drive was not useable once it was used to try to boot as an internal drive in the suspect computer.
Now here I am dropping into speculation mode. My guess is that something in the very basic ROM (Pram?) that recognizes a hard drive is in the internal slot and tries to get to the EFI instead fails and in the process it screws up the EFI (or maybe even an address table?) in the hard drive. If it recognizes that there is no internal hard drive, it will happily boot from either a USB stick, a USB connected external hard drive or a Firewire/Terminal mode computer connected to it.
Sounds like a motherboard problem but I am wondering if it is possible to "flash" the very basic ROM that is at the start of the process back to factory default or maybe just replace the chip if it is the same one used as part of the Firmware password protection system.
Anyone have any other ideas or thoughts about possible solutions or at least a way to definitely identify what the problem's cause?Answer has been found. The internal drive SATA cable was replaced and the system is now working correctly.
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