Wilyhost Agent could connect to the Enterprise Manager

Hi Gurus,
I'm trying to setup Diagnostic for Solman 7.0. I'd installed Wily Introscope and SDM Agent in Solution Manager. The Agent was configured for this server. The Application Agent in Diagnostic Setup -> Managed system was OK, but when I try to run the Setup Wizard for Self-Monitoring, every steps are in green (OK) but the first was in red with this error:
Step Wilyhost Agent Details
Created destination SM1_DVEBMGS00_server0
Created destination SM1|qfmasr003_SM1_00
Created action SAP GC|SM1_DVEBMGS00_server0 - SAP GC|SM1_DVEBMGS00_server0
Created action SM1 - SM1 AbapSystem
Created action SM1|qfmasr003_SM1_00 - SM1|qfmasr003_SM1_00 AbapInstance
Created 3 action(s).
0 Wilyhost Agent(s) and 0 EP Agent(s) from host qfmasr003 are connected to the EM.
Wilyhost Agent configuration finished without errors, but on Enterprise Manager (qfmasr003.xxxxxxxx.com:6000) no Wilyhost Agent was detected from host qfmasr003. Please check the log file jvm_smdagent.out whether the Wilyhost Agent could connect to the Enterprise Manager. If the Enterprise Manager configuration has been changed recently please restart the SMD Agent on OS level.
The file jvm_smdagent.out  said this:
LoadBalanceRestricted=no
P4ClassLoad=P4Connection
SAPDBHOST=
SAPINFO=SMD_98_server
SAPMYNAME=qfmasr003_SMD_98
SAPSTARTUP=1
SAPSYSTEM=98
SAPSYSTEMNAME=SMD
application.home=/usr/sap/SMD/exe
file.encoding=UTF-8
file.encoding.pkg=sun.io
file.separator=/
j2ee.dbhost=
java.awt.graphicsenv=sun.awt.X11GraphicsEnvironment
java.awt.printerjob=sun.print.PSPrinterJob
java.class.path=/usr/sap/SMD/exe/jstartup.jar:/usr/sap/SMD/exe/jvmx.jar:../../exe/jstartupapi.jar:../../exe/jstartupimpl.jar:lib/patch_7.00.15.20080806065909/launcher/smdagentlauncher.jar
java.class.version=48.0
java.endorsed.dirs=/j2sdk1.4.2_17/jre/lib/endorsed
java.ext.dirs=/j2sdk1.4.2_17/jre/lib/ext
java.home=/j2sdk1.4.2_17/jre
java.io.tmpdir=/tmp
java.library.path=/j2sdk1.4.2_17/jre/lib/i386/server:/j2sdk1.4.2_17/jre/lib/i386:/j2sdk1.4.2_17/jre/../lib/i386:/usr/sap/SMD/exe:/tmp/sapinst_exe.18845.1222346568:/usr/sap/SMD/exe:/usr/sap/SMD/exe:/usr/sap/SMD/exe
java.runtime.name=Java(TM) 2 Runtime Environment, Standard Edition
java.runtime.version=1.4.2_17-b06
java.specification.name=Java Platform API Specification
java.specification.vendor=Sun Microsystems Inc.
java.specification.version=1.4
java.util.prefs.PreferencesFactory=java.util.prefs.FileSystemPreferencesFactory
java.vendor=Sun Microsystems Inc.
java.vendor.url=http://java.sun.com/
java.vendor.url.bug=http://java.sun.com/cgi-bin/bugreport.cgi
java.version=1.4.2_17
java.vm.info=mixed mode
java.vm.name=Java HotSpot(TM) Server VM
java.vm.specification.name=Java Virtual Machine Specification
java.vm.specification.vendor=Sun Microsystems Inc.
java.vm.specification.version=1.0
java.vm.vendor=Sun Microsystems Inc.
java.vm.version=1.4.2_17-b06
jstartup.debuggable=yes
jstartup.mode=JCONTROL
jstartup.ownHardwareId=G1082288837
jstartup.ownProcessId=1666
jstartup.whoami=server
line.separator=
memory.manager=128M
os.arch=i386
os.name=Linux
os.version=2.6.9-5.ELsmp
path.separator=:
sun.arch.data.model=32
sun.boot.class.path=/j2sdk1.4.2_17/jre/lib/rt.jar:/j2sdk1.4.2_17/jre/lib/i18n.jar:/j2sdk1.4.2_17/jre/lib/sunrsasign.jar:/j2sdk1.4.2_17/jre/lib/jsse.jar:/j2sdk1.4.2_17/jre/lib/jce.jar:/j2sdk1.4.2_17/jre/lib/charsets.jar:/j2sdk1.4.2_17/jre/classes
sun.boot.library.path=/j2sdk1.4.2_17/jre/lib/i386
sun.cpu.endian=little
sun.cpu.isalist=
sun.io.unicode.encoding=UnicodeLittle
sun.java2d.fontpath=
sun.os.patch.level=unknown
sys.global.dir=/usr/sap/SMD/SYS/global
user.country=US
user.dir=/usr/sap/SMD/J98/SMDAgent
user.home=/home/smdadm
user.language=en
user.name=smdadm
user.timezone=
Running SMD Agent ...
[Runtime] START
==> Loading application com.sap.smd.agent.application.runtime : 7.0015.20080806065229.0000
==> Loading application com.sap.smd.agent.application.global.configuration : 7.0015.20080806065229.0000
==> Loading application com.sap.smd.agent.application.connectors : 7.0015.20080806065229.0000
==> Loading application com.sap.smd.agent.application.wily : 7.0015.20080806065229.0000
==> Loading application com.sap.smd.agent.application.filesystem : 7.0015.20080806065229.0000
==> Loading application com.sap.smd.agent.application.tracing : 7.0015.20080806065229.0000
==> Loading application com.sap.smd.agent.application.remotesetup : 7.0015.20080806065229.0000
==> Loading application com.sap.smd.agent.application.wilyhost : 7.0015.20080806065229.0000
10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Introscope Agent Release 7.2.0.0 (Build 540138)
10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Using Java VM version "Java HotSpot(TM) Server VM 1.4.2_17" from Sun Microsystems Inc.
10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Trying to load agent profile based on system property "com.wily.introscope.agentProfile"
10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Trying to load file from ./applications.config/com.sap.smd.agent.application.wilyhost/IntroscopeSapAgent.profile
10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Loaded file from ./applications.config/com.sap.smd.agent.application.wilyhost/IntroscopeSapAgent.profile
10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Looking for agent profile property "introscope.agent.extensions.directory" to locate the extensions directory.
10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] The agent extension property "introscope.agent.extensions.directory" is not set.  No extensions will be loaded.
10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Introscope Agent startup complete.               
10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] The Agent will attempt to determine its name.
10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Using the Agent name "SAP HostAgent J98" based on the value of the System Property "com.wily.introscope.agent.agentName".
10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent] Initial agent name set to SAP HostAgent J98
10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent.Isengard] Initiating connection attempts to the Introscope Enterprise Manager.
10/14/08 01:13:55 PM ARST [INFO] [IntroscopeAgent.Isengard] The Agent reconnection delay is set to 15 second(s).
10/14/08 01:13:57 PM ARST [INFO] [IntroscopeAgent.IsengardServerConnectionManager] Connected Agent to the Introscope Enterprise Manager at qfmasr003.quickfood.com.ar:6000,com.wily.isengard.postofficehub.link.net.DefaultSocketFactory. Host = "qfmasr003", Process = "SAP HostAgent Process", Agent Name = "SAP HostAgent J98".
10/14/08 01:13:57 PM ARST [INFO] [IntroscopeAgent] Remote Agent Configuration Service is enabled
==> Loading application com.sap.smd.agent.application.logviewer : 7.0015.20080806065229.0000
==> Loading application com.sap.smd.agent.application.flightrecorderdumpscan : 7.0015.20080806065229.0000
==> Loading application com.sap.smd.agent.application.telnet : 7.0015.20080806065229.0000
==> Loading application com.sap.smd.agent.application.database : 7.0015.20080806065229.0000
==> Loading application com.sap.smd.agent.application.datacollector : 7.0015.20080806065229.0000
Initialization done.
[ms://qfmasr003.xxxxxxxxxxxxxxxxxx:8101/P4] Agent ready.
==> Loading application com.sap.smd.agent.application.remoteos : 7.0015.20080806065229.0000
only Initial Configuration files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only file configuration information will be considered
Warning: ConfigStore [cfg/kernel/ThreadManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ClusterManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ClusterManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ServiceManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ThreadManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ThreadManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ClusterManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ClusterManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ServiceManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ThreadManager.properties][J2EE] has already been defined with another alias.
only Abap configuration will be considered
only Abap configuration will be considered
only file version information will be considered
only End2End log files will be considered
only software change logs will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
10/15/08 01:16:17 PM ARST [WARN] [IntroscopeAgent.IsengardServerConnectionManager] The Introscope Agent is sending data to the Introscope Enterprise Manager too slowly.  Keeping the connection alive.
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only file configuration information will be considered
Warning: ConfigStore [cfg/kernel/ThreadManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ClusterManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ClusterManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ServiceManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ThreadManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ThreadManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ClusterManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ClusterManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ServiceManager.properties][J2EE] has already been defined with another alias.
Warning: ConfigStore [cfg/kernel/ThreadManager.properties][J2EE] has already been defined with another alias.
only Abap configuration will be considered
only Abap configuration will be considered
only file version information will be considered
only End2End log files will be considered
only software change logs will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only End2End log files will be considered
only Initial Configuration files will be considered
This error is the same, when I try to connecto other system for Diagnostics,
Any comments, suggestions, recomendations.... anythings.....
Thanks in advice,
Sergio Mazzeo.

Hi Sergio,
did you already stop and start your SMD agent on OS level ? It is not enough to restart it from the SMD.
kind regards
Davy

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