Win 7 64bit Can't install driver

I have the latest software and I have a brand new storm2, when I install the software, all is fine.
When i connect my phone , it doesn't charge and the software does not reconize it
In device manager it says "RIM Composite Device" and says "The drivers for this device are not installed. (Code 28)
I have rebooted many times, tried different ports , installed old software and new. What could be the problem? My ports have plenty of power , never had any issue with any other cell phone, or multiple cell phones connected
I have unplugged everything from usb, doesnt work, it has to be a software problem. ideas?

papelian wrote:
i wish there was some way to get RIM to understand how utterly disappointed we are that they do not have a desktop manager version to sync with windows 7 64 bit/office 2010. i have been a loyal blackberry fan and customer for over 10 years, and i expected better of them. Especially because they do not seem able to provide a timeframe by when this issue should be resolved. Very very disappointing, RIM.
Hi and Welcome to the Forums!
Actually, RIM has released a timeframe...here...and here.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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This question was solved.
View Solution.

mrlaw10, You do not need the HP software since your printer is already on the network.
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