Win 7 64Bits / iTunes 10.3.1 & Genius Activation

Hi,
Since I've reinstalled my PC with iTunes 10.3.1, I can't initiate the Genius Activation. When I try to do so, I receive a simple window information saying that one error occurs, please retry later. I've a second iTunes Store account (different e-mail address), with this second one, I can initiate the Genius Activation.
I've tried to uninstall iTunes and all the attached components (also those that are hidden to "normal" users). Reinstalled iTunes.. Same problem again. I've also tried to install an older iTunes version (10.2.1). Same problem.
Any idea, suggestion to help me to resolve this problem ?
Many thx for your support !
Best regards

Hey! I found a workaround!
Kdrew wrote:
I found an answer that worked for me. I am using an iMac.
(1) Sign out of the iTunes store
(2) Open a NEW account with a new Apple ID
(3) Go through the sign up process and then go to the ACCOUNT INFORMATION page
(4) Go to RECOMENDATIONS & PING POSTING
(5) Turn on Genius there
Once the Genius updates, you can sign out and then sign in under your original Apple ID or the e-mail address you use for the iTunes store. All my store credit was there and now Genius worked.
Rather odd but I actually like the Genius at times except when it can't deal with some of my lesser known bands that I listen to.
I hope this helps somebody because I did many searches on the net with no success with what was suggested.
Good luck!
This worked for me. Hope it works for others!

Similar Messages

  • TS2529 I am unable to backup my iphone 5 iOS 6.0.1 (connected directly to laptop USB) with my itunes 11 for Win 7 64bits. The process starts and fails to complete giving the error: itunes could not complete backup of iphone because iphone disconnected.

    I am unable to backup my iphone 5 iOS 6.0.1 (connected directly to laptop USB) with my itunes 11 for Win 7 64bits. The process starts and fails to complete giving the error: itunes could not complete backup of iphone because iphone disconnected.
    I have restarted the PC, the iphone, changed the lightining cable and nothign resolves it: backup never completes.

    Hi, I disabled the antivirus and the firewall. Same result
    I even deleted the backup folder inside C:\Users\...\Apple Computer\MobileSync\Backup to eliminate any corruption in the old backup files.
    Nothing changed: Session either times out or i get the same error message: itunes could not back up iphone because iphone disconnected. It always happens during step 3 out of 4 which is "transfering purchased apps from iphone to PC" and comes after step 2 which is backup.
    My iphone 5 is not jailbroken, and is a factory unlocked phone.
    Any other suggestion?
    Pls help

  • HT1386 my iPhone will no longer sync with iTunes.  running a pc with win 8/64bit

    why won't my iPhone sync with iTunes?  i'm running latest version of iTunes on a PC OS Win 8/64bit?

    It's ridiculous how difficult this is.  I've reinstalled iTunes, played with the settings, and it just doesn't work.
    It will happily sync my computer library (which has nothing in it) with my phone library (589 songs) thereby (presumably) wiping out the 589 songs.
    But I can't get it to sync the other way and copy the iPhone library to the computer.
    It also puts new CDs on the computer but not on the phone, where I want them.
    Is there anyone at Apple that cares about this abject stupidity in the software?

  • Itunes 10.5 on win 7 64bit, AppleMobileDeviceHelper has stopped working.

    itunes 10.5 on win 7 64bit, AppleMobileDeviceHelper has stopped working.

    I am also facing the same issue and i tried with the following modes
    xp mode
    vista mode
    2000 mode
    still i am seeing the same error.
    My Notebook is Window 7 Home Premium 64bit & have jdk 1.6 32bit.
    Edited by: user5345841 on May 26, 2011 12:10 PM
    Edited by: user5345841 on May 26, 2011 12:55 PM

  • In Win 7 64bit I get the following error upon every reboot.  "The procedure entry point xmlTextReaderConstName could not be located in the dynamic link library "    This happened yesterday, 8/23/2011 after downloading Apple iTunes 10.4.

    This happened yesterday, 8/24/2011 after downloading Apple iTunes 10.4. In Win 7 64bit I get the following error upon every reboot.  "The procedure entry point xmlTextReaderConstName could not be located in the dynamic link library libxml2.dll"    Please how do I fix this, Thanks.

    In the case that your OS is Windows 7 (64 bit)
    1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    2. Copy file "libxml2.dll"
    3. Open new windows explorer, to to location C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
    4. Paste file "libxml2.dll" to the location.
    5. Reboot your computer, it should not display that message, it should be clear.
    Good Luck

  • Fix mp3 audio playback clicking on Envy 6t-1000 win 7-64bit

    brand new laptop received 10/19/12
    Need a fix for mp3 or web audio playback clicking on Envy 6t-1000 win 7-64bit
    the mp3 clicking is heard in both Media Player and iTunes
    the audio clicking is very noticable in the starting few seconds of a song and then is less frequent / noticable. 
    all drivers and windows updates installed - IDT version 6.10.6395.0

    Cheryl, I figured out what the problem is/was.
    The problem was that once I was on a win7 screen, ready to install, for some reason, the computer failed to recognize the usb cd/dvd drive.
    This link from Microsoft told me that once I reached that part, I needed to remove the usb drive and put it in ANOTHER USB slot on the laptop.
    I installed win7 using the link that you gave me for making MY OWN win7 dvd. That did the trick. I don't know if it would have been EASIER if I would have thought of using the discs that I bought from HP ($16), but it's a moot point now.
    Anyways, thanks Cheryl for your help. It led me to searching in the right area.
    I do have a DIFFERENT problem now, but it has nothing to do with win7 not installing on new hard drive on a laptop without a built-in cd/dvd drive.

  • TS1363 I was upgrading iPhone OS from 5.1 to 5.1.1 on Win 7 using iTunes 10.6.1.7.  The iPhone hung.  It is no longer visible by iTunes on Win 7

    While upgrading iPhone OS from 5.1 to 5.1.1 on Win 7 using iTunes 10.6.1.7, the iPhone hung.  I could not get iTunes to find it and Win 7 does not see it.
    When I connect the iPhone to the USB, Win 7 issues the welcome sound, but that is it.  The same happens when I disconnect iPhone.
    The Devise Manager has the Apple Mobile Device USB Driver correct without any problem.  I updated this driver called usbaapl64.
    The iPhone is still hung.
    I restarted the iPod service
    I restarted the Apple Mobile Device Service
    I tried to empty and delete the temp directory in C:\users\myname\AppData\Local\ but could not
    The iTunes I am using is the latest version
    I updated the Apple Mobile Device Driver as stated above correctly
    The iPhone is still hung and is not recognized by Win 7 or iTunes, so I cannot restore the OS to the previous working version
    What else can I do to restore the previous working OS on my iPhone 4

    I was connecting the iPhone 4 to a USB 3.0 port.  I was told by Apple Express Support (at US$29.99) not to use USB 3.0 and to use USB 2.1 instead.
    If you are connecting your iPhone to the computer using a USB 3.0 port, disconnect it immediately.  iPhones will lock up if you try to update while  using a connection through a USB 3.0 port.
    Disconnect the iPhone from the computer
    Go to Device Manager and find the connected USB port.  Click the mouse right button and update the driver
    Shut the iPhone by pressing the sleep button and the home button concurrently for some time
    Move the USB cable to a USB 2.1 port or older without the iPhone.  
    Restart iTunes.
    Connect the iPhone
    Your computer should recognize the phone and reloads the correct USB 2.1 driver (Apple Mobile Device)
    Then iTunes should recognize the iPhone and starts reloading the firmware.
    When that is complete it may ask if you wish to restore, naturally you say YES
    iTunes will restore the iOS
    Using iTunes, restore the latest backup to get your data back.
    When all of the above is completed.  Start enjoying your iPhone.
    If the above does not work.  Throw your iPhone out of the window and get a replacement Android phone.

  • Firefox 24.0 will not start in Win 7 64bit environment on Dell N5010 i3 Inspiron after upgrade/fresh instal

    My Computer Notebook is a Dell N5010 Inspiron with an i3 processor running a Win 7 64bit OS. Firefox has always run smoothly on it. I could not exactly determine when it started failing to open after each attempt to start but I think it was when I accepted the offer to upgrade to Firefox 24.0. I have since then upgraded at least 5 times without any change in performance. From another customer experience in the Support website I downloaded the Setup file and tried fresh installation with the same result. What I have not tried is removal of the Profile because I do not know how to replace the Profile file.

    Try to start windows in safe-mode [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true Windows in safe-mode]. Also see [[Firefox won't start - find solutions]]

  • Exchange SBS2003: Email that is deleted in Outlook 2010 is not deleted on iPhone 4, or marked read after upgrading to 6.0.1.  Win 7 64bit.  2 Other users in our office with iPhone 4 and iPhone 4s aren't having this issue.  They didn't upgrade to 6.0.1.

    Exchange SBS2003: Email that is deleted in Outlook 2010 is not deleted on iPhone 4, or marked read after upgrading to 6.0.1.  Win 7 64bit.  2 other users in our office with iPhone 4 and iPhone 4s aren't having this issue.  They didn't upgrade to 6.0.1 though.  Mail that is deleted or read on the iPhone 4 is deleted or marked read in Outlook 2010.  So it's a one-way problem.

    Exchange SBS2003: Email that is deleted in Outlook 2010 is not deleted on iPhone 4, or marked read after upgrading to 6.0.1.  Win 7 64bit.  2 other users in our office with iPhone 4 and iPhone 4s aren't having this issue.  They didn't upgrade to 6.0.1 though.  Mail that is deleted or read on the iPhone 4 is deleted or marked read in Outlook 2010.  So it's a one-way problem.

  • TS1490 i am running Windows Home Server 2011 and iTunes can't seem to connect to the iTunes Store nor run Genius on my Library.  What do I need to do?

    I am running Windows Home Server 2011 and have installed iTunes on my dedicated server, attached to my router.  I can't connect to the iTunes Store nor run Genius on the server ONLY (iTunes runs fine on by two other PCs and my Apple TV and I share the libary that resides on the server).  I am running a very current version of iTunes 64 bit.  I have run the connectivity test and it failed. 
    My guess is that there is some setting in the Server software that i need to change to let iTunes access urls or computers on the internet.  Does anyone have any experience with this software combination?
    Thank you

    Some guy managed to get this to work. The following link is for iTunes 10.5 but it should work for the current release.
    http://social.microsoft.com/Forums/en-US/whs2011/thread/bd62ee3d-a933-4cad-ae9b- fd38adc994c0
    Good luck!

  • Ppcs5 on win 7 (64bit)  runtime error message when starting PPRO

    Just installed cs5 on a dell win 7 64bit machine, and when I start ppro cs5 I get an error message that says "Runtime Error!.... this application has requested the Runtime to terminate it in an unusal way...
    On a different machine (win 7 (64 bit), I don't get the error message.  Anyone else experience this issue and know how to resolve... is it an Adobe problem or a Microsoft problem?

    Did you got any error while installation ?
    Please right click and launch Premiere as an administrator ...

  • Laserjet 1320 on win 7 (64bit) - cannot access from a networked XP Pro machine?

    I have a Laserjet 1320 and a Officejet 6450 attached to a win 7 (64bit) machine - both work fine.
    Have a home workgroup network established with an XP pro machine.  Both printers are "shared" etc..
    I can access the Offiejet from the XP machine, but cannot get access to the Laserjet.  Claims that
    the proper Driver cannot be located.  Have downloaded the PCl5 driver to the Win 7 machine, but when
    I point the XP machine to the HP PCL5 Driver folder on the win 7 machine it still cannot find the proper driver.
    Any help will be appreciated.

    Hi Don
    Thanks for the reply.
    The version of Visual Studio being used is 2002 (getting on a bit now).
    We had a play about with the way we installed the MSI installer we had created that installs the Crystal Reports runtimes (merge modules) and managed to get it to work on both Windows 7 32bit and 64bit.
    The solution was a weird one, but seemed to work (but was different to what I had done before to get it to work).  We made sure the MSI was local on the PC and right-clicked the MSI and selected the ''Troubleshoot Compatibility' ' option.  Not 100% why this would work, but it seems to have done the trick.
    Many thanks for your help.
    David.

  • I bought my macbook pro 13" and i installed win(7 64bit) and the dvd of bootcamp came with my notebook and i installed it sucessfully but now i want to install win 8(64 bit) and i did but unfortunatley that dvd of bootcamp didnt work what should i do hlp?

    i bought my macbook pro 13" and i installed win(7 64bit) and the dvd of bootcamp came with my notebook and i installed it sucessfully but now i want to install win 8(64 bit) and i did but unfortunatley that dvd of bootcamp didnt work what should i do to install my bootcamp and apple software in win 8
    thanks in advance,,,

    ahmad_uetlhr09 wrote:
    i bought my macbook pro 13" and i installed win(7 64bit) and the dvd of bootcamp came with my notebook
    Boot Camp does not come on DVD, what did you install.

  • Problems with downgrade from Win 8.1 to Win 7 64bit on Satellite S70-A-11H

    Hi,
    My daughter already has a Tosh laptop with Win 7 64bit which is several years old and has seen better days, so for Christmas I bought her a new S70-A-11H notebook with Win 8.1 pre-installed.
    She hates it. In fact she will not use the new laptop at all unless it has Win 7 on it.
    For people that do not use a tablet or a Windows phone and like a desktop feeling machine Windows 8 does not work for us.
    Now I work in a niche IT role using numerous OS such as Microsoft Windows (XP, Win7, Server 2003, Server 2008) and Solaris as well as a bit of RedHat.
    Now my Win8 experience is zero.
    I thought it would be simple enough to install a retail copy of Win7 with SP1 64bit onto this notebook.
    Not so easy as it turns out.
    When I boot from the Win 7 install DVD the installer program locks up as the Win 7 logo starts to appear on the screen. If I try an install in safe mode the last driver that appears to load when the lock up occurs is disk.sys.
    So the question is how can I install Win 7 64bit SP1 onto this notebook using a retail copy of Win7?
    Any ideas would be much appreciated.

    *I found the reason for this problem* and the solution outside of this forum.
    If anyone else is interested _the issue is cause by the use of GPT partions on the 8.1 build._
    To overcome this and install a fresh copy of Win7 you can do this:
    -Shut down Windows 8 while pressing the Shift key to completely power off.
    -Power on and press F2 while the Toshiba logo is displayed to enter the UEFI Setup Menu.
    -Go to the Security tab and set the "Secure Boot" setting to "Disabled".
    -Go to the Advanced tab, enter "System Configuration" and set the Boot Mode to "CSM Boot."
    -Press F10 to save and exit.
    Go to http://gparted.sourceforge.net/ and download gparted boot image. Make bootable gparted cd and use it to delete the GPT partitions on the HDD.
    Now just install Win7 64bit as you normally would creating whatever partitions you like during the install process. Of course you must have a new licence key for Win7 for this to work.
    To finish off you will need to download all the required drivers from the Toshiba website to suit Win7 64bit. This is quite tedious as some of the files are huge. I got just the basics that I thought I'd need and that ended up being over 1Gb of files.
    I'm so pleased I managed to get rid of that nasty Win8 interface.
    This is probably not the only way to do this, but this worked for me.

  • Re: Downgrade from Win 7 64bit to 32 bit

    I've bought a Satellite T110-11U with embedded OEM Win 7-64bit
    I tried te recover with media recovery tool but the control panel don't let me choose between 32/64 bit mode
    Most of software used in my business need 32bit mode
    I tried too to use the recovery DVD from my Satellite L500-1WM, with Win7-32bit but windows activation key doesn't work
    How can i downgrade my embedded system
    Please to help me

    i have a question. My model is L555 -11L PSLWSE it came with winsdows 7 x64. I will like to switch it back to 32 bit. I have windows 7 OS n other language. but i am not sure if i do this, i will be able to have all the utilities and drivers that came with the factory settings. I checked the drivers and utilities site and looks that i can have (if not all of them) many of them, What do you think. I will appreciate very much your opinion. I would like to ask you as well wht do you think concerning "downgrading" from x64 to x86 having the future in mind. is the best thing to do? thanks for your time and your opinions

Maybe you are looking for

  • How do i reinstall idvd08 on my macbook with the system disc for leopard?

    My Idvd freezes up or wont load on the page when opened. I need to reinstall only idvd but cannot get the option with my two install disc. How can in reinstall only Idvd?

  • Type Exception while calling an aRFC-Module in another SAP R/3-System

    Hello everybody, i am trying to call an RFC-Module in a different SAP System. Its a 4.7x200. From the WebDynpro part it looks ok. I have created the model and everything else, defined the JCo and configurated it with the Web Dynpro Content Administra

  • Alv grid to download option is giving some problem

    hi, I am using grid display. from there am exporting the list to excel sheet using standard button. But in material last letter is missing. for example..if i see material in grid like 12345678, it will come into excel sheet like 1234567....what could

  • Samsung Note 3 update

    I just completed Samsung Note 3 required software update and now the time showing on the top of my phone is incorrect.  The first number of the hour is not being shown. (example:  correct time is 11:33 but it shows 1:33.....another example: correct t

  • I cant update my Apps on my ipad mini

    I no longer use my old Apple ID and it's the only one is asking to update.. already check on setting and sing out n sing in the problem still I think is the iOS new update help!!!