Window 8.1 update fro nokia lumia 620

Good day,
Please I tried updating my nokia lumia 620 to window 8.1 but the device had been stucked in the gear display for the past 5 hours, I have tried the soft/hard reset and battery removal to no avail.
what next please
warm regards

Did you try the Nokia Software Recovery Tool already?

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Problem with the Update Nokia Lumia 620

The update was initialized on my Nokia Lumia 620 that I bought yesterday. When it started the phone was connected to WiFi. However, after 10 minutes I thought it stuck so I put the battery out and in again. But the update started again. The WiFi was still on. I waited an hour but nothing happened so again I put the battery out and in. Later the WiFi connection was shut down and the update still going. Later I tried to put the battery out and in all over again. I left the phone for the night, it lost all the battery so I plugged the charger in it and then the update started again! I have the 3G internet purchased, so when it's not on WiFi then it should be working. So my question is if the update is really going on (since 4am, that is almost 4 hours till now) or is something wrong. How long can it take on 3G in the situation I described? Will it ever end or should I go and return it to the service for them to fix it? Please help me! It's really urgent!

Update is possible thru' WiFi only.. It may take in excess of an hour for the whole update process to complete ..so once you start it (thru' WiFi) just leave it .. Don't go on removing the battery all the time ...Keep the phone on charging when you update. Additionally you may have settings-->WiFi--advanced ..and select 'Keep WiFi on when screen times out..' .
If you still get the problem visit Nokia Care to get it updated.

My Nokia Lumia 620 won't install new apps or updat...

Greetings,
My nokia Lumia 620 is stuck at "pending" when I try to install new apps or update existing apps on my phone from the store. I even tried unistalling and reinstalling but still was stuck at pending. That's it no error message, no crashes. it just waits for ever and it never starts downloading
I have a nokia Lumia 920 and it works fine with the same sittings and downloads from the same Wi-Fi - What's wrong and how do I fix it?
I'm not a forums guy but I posted this because I couldn't find my problem anywhere on the internet, so I'm really desperate. I need the phone fixed ASAP.
Thanks.

take a look at this
http://www.nokia.com/ie-en/support/product/lumia620/troubleshooting/
if the battery is completely dead, just keep the phone connected to the charger, and wait about 30 mins before trying to turn it on
and fyi, if the charger is not powerful enough, lumia phones can drain the battery even if it's connected to the charger
also dont forget to take a look at this:
http://discussions.nokia.com/t5/Nokia-Lumia/Battery-information-and-Tips-for-Lumia-820-and-920/td-p/...
The silence will fall

Nokia Lumia Black Update Available For Lumia 620

Nokia Lumia 620 is capable of Black Update.It is confirmed that there is no any Hardware Requirements for Black update in Lumia 620.According to leaked news Black update will be available for Nokia Lumia 620 from 24th Feb 2014 and it is happening at Finland and Netherland on 24th Feb.So availability of Black update for 620 coming soon Globally

Nokia is busy in making android platform phone so it forget about 620. Technical team of nokia i.e IT team is becoming lazy. Still no response

HELP - My new Nokia Lumia 620 won't boot up, even ...

I'm worried my Nokia Lumia 620 is a lemon, and the Care Centre will just keep taking it in for repair. The reliability so far has been disappointing, especially as I was giving Nokia a try after a 10 year break, and also trying out Windows Mobile / Phone after a 6 year break. I want to recommend it - I'm continually being asked by friends and colleagues what I think of my new phone.   Nokia will be smart to just replace it.
The details: my Nokia Lumia 620 won't boot up today (again). It hung on boot this morning with the Nokia Logo. That was over 2 hours ago. It had this problem during February, and I returned it twice for repair to the local Nokia Care Centre. I guess I'll take it in again later today, but it just feels like a lemon handset so far.
Timeline:
Handset purchased in local Nokia Store on Jan 29 2013 ( 7 weeks ago)
Handset gave "Exclamation-Mark-Screen-of-Death" on Feb 19 2013 (3 weeks old handset)
Local Nokia Store sent me to local Nokia Care Centre, handed in overnight "for repair"
Phone returned on Feb-20-2013 after software refresh.
Worked fine for 1 week.   Problem returned Feb 26 2013. (4 week old handset)
Nokia Care Centre "replaced motherboard" on Feb 27 2013.
Has worked fine for 3 weeks.   Now Lumia 620 won't boot this morning - no Exclamation Mark, instead it's the Nokia Logo on boot.
The handset is 7 weeks old.
Hard reset (side-button-combination) hasn't worked either.
Any advice on getting this working, repaired or replaced?

Update on the repair - it didn't work. I returned the phone to the Yau Ma Tei Nokia Care Centre on March 20th, and was given what was termed a 'replacement' phone. I was pretty happy. All was well. But two days later when I tried to make a phone call using my headphones, I noticed that only the left audio channel was working through the earphones. I tried a second pair of earphones and the same problem. The audio was only working through the left channel. On a new phone. How strange.
So was it really new? My suspicion is that the repair centre has used old returned parts (parts they perhaps term as refurbished) - so in fact my replacement phone is my old phone assembled with old and refurbished parts. Was it in fact a refurbished phone assembled from refurbished parts? Frustrating when they tell me it's a replacement phone.
That was back in late March. I posted a couple of tweets and Nokia responded. They even phoned me to try and help. However no offer of a new phone. All they suggested was that I revisit the Nokia Service Centre. For a 4th time.
That was about 6 weeks ago, and I simply haven't made the time to go to the Service Centre again. It's hard to find the time when my last 3 visits have been so unsuccessful.
Sometimes you just get a lemon. It happened to me once before with a different manufacturer when I was on a contract and had to live with a phone for 2 years that kept cutting out during calls. Same problem - the manufacturer attempted to repair it, but it just never worked properly. That was 10 years ago. Now it's happening with my new Nokia. Luckily I'm not on contract this time. I've read good reviews for the Lumia 620, and overall it's a pretty decent handset in every other way.
But the issues this particular handset has been plagued with has overshadowed any positive feelings I have been having. I'll probably be cutting my losses and changing handsets in the summer.

My Nokia lumia 620 top volume button got faulty, I...

My nokia lumia 620 top volume button somehow went inside the phone and I can't increase the volume, its stuck at 0! Is there any way on Windows Phone to increase the volume without the damn key? I need a solution because my warranty is in another town and I won't be there in a week.

I get the issue is annoying, but maybe you should look into getting some different shells. Besides making a fashion statement it'll fix a broken button in no time.. (well a few seconds that is).
Besides.. choice is always good.. As a Dutch national the colour for the next few days will be.. Orange..
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..
Attachments:
WP_20130417_003.jpg ‏159 KB

Mp3 Volume issue Nokia Lumia 620

Hi,
I was hoping someone could help me with this one please.
When Listening to audio on the nokia Lumia 620 via the built in radio the audio is nice and loud and I can listen to it at volume 10 through the ear phones.
However I have transfered some mp3's to the phone via the windows phone app, from Itunes and the audio volume is terrible, even at full volume I can just about hear the music. I have tested that it is not an issue with the mp3s by copying them to a HTC windows 8 phone and can listen to them perfectly.
As far as I can tell the apps are all up to date.
Does anyone have any ideas please?.
Solved!
Go to Solution.

Hi Csbarry
Pressing the volume down and power buttons together will not delete any data on your phone, it's more of refreshing the OS of your Nokia Lumia 620.
If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

Creating new folders on my Nokia Lumia 620

1) On my Windows 7 pc I can easily create new folders at any time and then copy any webpage to any folder (via going into the Favorites tab). How can I do this with my Nokia Lumia 620?
2) If this is not possible, is it not possible to do so on a Windows 8 pc either?
Thanks for any info.
Moderator's Note: We have changed the title into a subject-related title. This is to keep the forum organized and let other forum users easily see and respond to this post.

Sorry, for "going into the Favorites" please read "clicking on the File menu and then the Save as...option".

RAM for nokia Lumia 620

Can I increases the RAM for Nokia Lumia 620
Solved!
Go to Solution.

As psychomania said, the amount of RAM in a device can't be increased afterwards. Should be noted though that Lumia 620 has 512 MB RAM, while for example Lumia 610 had 256MB. 512MB is enough to run most of the apps smoothly.
http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/
http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates

Youtube not loading on nokia lumia 620

youtube will not load on my Nokia lumia 620. The webpage begins to load, then the bar speeds across, and it says the page has loaded, except it's still just a blank webpage. The rest of the internet is working fine, it's just youtube. Any advice is appreciated, I've tried the obvious, uninstalling, restarting the phone, deleting IE history, and I've got no idea how to fix it.

Youtube requires Flash which is not supported in Windows Phone (or any modern up to date smartphone OS) Flash for mobile was discontinued a few years back by Adobe.
You can however use any of the YouTube apps which you can find in the store like SuperTube.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Problem in nokia lumia 620

Facing while downloading in store in my nokia lumia 620. Getting error code c00cee22.

Hi rishi2014,
Welcome to Nokia Support Discussions!
What connection are you using when downloading from the store? Have you tried toggling between your mobile data connection and Wi-Fi connection.

Nokia Lumia 620 won't start up

Hello everyone!
I'm writing you this because i have a problem with my Nokia Lumia 620.
Here's the story: I received the phone from italy as a gift, the phone wasn't new because my relatives actually bought the phone for them but they didn't like it because they had to create a microsoft account to import their contacts from sim, so they sent the phone to me.
When i received it, it was like brand new, out of the box, with stikers and all.
I made a reset, a microsoft account, then imported my contacts, installed some apps, played a lot with the phone untill i drained allmost all the batery(some battery low warnings appeared) but went to recharge it before it shut off, after this i went to sleep. I was woken up in the middle of the night because the phone started to vibrate, i went to see what was happening and when i tried to unlock the phone using the side buton i got no response because the phone was shut down. This is were all the trouble started, i realised there is a problem because when i started charging the battery, the phone was still on and there wasnt any way the phone couldve run out battery. I pressed the unlock button longer to turn on the phone, no luck, the on response was a slight vibration and a glimpse of white screen.The vibration and glimpse appear when i have the at charging battery, if i pulld out the charger it wont respond to any comand. Because the phone was bought from another country, i cant go to a nokia store here, beacause the warranty is not valid.
From what i found on the internet the problem should be the motherboard, mainboard, etc.
What should i do? Sending the phone to italy is out of the question.
Sorry for the bad english, is not my first language, neither is italian.

take a look at this
http://www.nokia.com/ie-en/support/product/lumia620/troubleshooting/
if the battery is completely dead, just keep the phone connected to the charger, and wait about 30 mins before trying to turn it on
and fyi, if the charger is not powerful enough, lumia phones can drain the battery even if it's connected to the charger
also dont forget to take a look at this:
http://discussions.nokia.com/t5/Nokia-Lumia/Battery-information-and-Tips-for-Lumia-820-and-920/td-p/...
The silence will fall

Nokia lumia 620 second simcard

hello, i got a second simcard for my nokia lumia 620. as i understand it, it should work dual simcards. i would love to use my second simcard now (i'm abroad and got a local one) - it fits but i don't know how to use it. and i can't find anything in the handbook regarding this. how do i adjust my phone settings? after rebooting the phone it still asks for my pin lock for my standard card (even if only the new card is in the phone). and when i try to connect to the cards according phone network it says "not valid". so the phone does find the network and the card is in the phone, but i can't connect (access the new second simcard). anyone?
i would be very thankful for your help with this!

As far as I know Lumia 620 is single sim device. There is no dual SIM Lumia 620. May be you have inserted you secound sim card into memory card reader?
Or are you talking about Lumia 630? This is availible as dual sim.

Nokia Lumia 620 Product Fault

Hi,
I have a Nokia Lumia 620 that I brought in early Februrary from Expansys and a month later it got a broken power button. First I sent it to the Nokia service center in Canada and they said that it wasn't from Canada and they could not repair it. I can understand this. Then I sent it to Expansys USA and they had the phone for a bit and then they sent it to China. I am about to recive the phone and the power button has not been repaired because it has been demmed user damage. This is a product fault, look how many people have a broken button with the Nokia Lumia 620:
http://discussions.nokia.com/t5/Nokia-Lumia/620-side-buttons-not-working/td-p/1962312
http://discussions.nokia.com/t5/Nokia-Lumia/My-Nokia-lumia-620-top-volume-button-got-faulty-I-can-t-...
http://hissingkitty.com/complaints/nokia-lumia-620-poor-quality-of-unlock-lock-button/
http://forums.wpcentral.com/nokia-lumia-620/224327-lumia-620-power-button-broke.html
http://forums.wpcentral.com/nokia-lumia-620/237118-broken-camera-button.html
http://forums.wpcentral.com/nokia-lumia-620/225934-broken-volume-button.html
What an excellent way to gain market share and to treat an app developper.

But what is NOKIA doing about it?????? This is absolutely terrible . Now I'm finding this out myself. So glad I also have iPhone. After having been so happy. But now after 10 months its falling apart

Nokia lumia 620 data conection

I have a problem with the Nokia Lumia 620. About 2 days data connection does not work. I put the sim card in another phone and my internet works. Until now the internet work’s perfectly. What can I do?
Solved!
Go to Solution.

No doubt that you have already checked the obvious settings in Mobile network & Access point (don't use mine as example) and power cycled the device? You could always as last resort reset device and let it setup again:
Happy to have helped forum in a small way with a Support Ratio = 37.0

Window 8.1 update fro nokia lumia 620

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