Windows 7 64-Bit cannot install itunes 32-bit or 64-bit

Hello, I have a Windows 7 Home premium 64-Bit laptop.  I downloaded the 64-bit version of itunes.  When I attempt to install, I received a message that states that the version of the file is not compatible with the version of windows I'm running.  I then downloaded the 32-bit version of itunes, and received the same message.  Thanks for your help in advance.

There was a very similar problem earlier this month (http://forums.adobe.com/thread/1355293, in German), but we never found what caused it or how to fix it.
If I were to encounter this problem I would try a System Restore to a date when Reader still worked correctly.

Similar Messages

  • TS3212 I cannot install iTunes 10.6.3 on Windows 7 (64 bit). I redceive the following message - "The installation package could not be opened..." Tried opening in safe mode - no luck. Anybody have a solution?

    I cannot install iTunes 10.6.3 on Windows7 (64 bit). I keep getting the following message: "The installation package could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows installer program." Anybody have a solution?

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • Cannot install itunes 11.1.3 to my windows vista home premium 32-bit.  After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again

    Cannot install itunes 11.1.3 to my windows vista home premium 32-bit.  After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again and keep getting the same message.  Please help !

    See Troubleshooting issues with iTunes for Windows updates.
    For downloading issues see the further information area and use a different browser and/or the direct links.
    tt2

  • Cannot install itunes on windows v8.1 64 bit

    Cannot install iTunes on Windows v8.1 64 bit.

    The old blue iTunes worked fine on my pc, then along came the new red iTunes, which initially refused to install from an auto-update notification, saying it didn't have permission to access one of its own folders (self access to all its other folders was ok).
    I then tried a manual download and install as suggested by the auto-update failure dialogue and that was exactly the same - failed at the last hurdle and had to reset itself.
    I then tried download and install from iTunes site and this installed without problem, but the application will not open, neither from the desktop icon with user or admin rights, nor from a direct open or run as admin from the iTunes folder .exe file.
    I have tried a repair install and an aggressive uninstall to ensure any TSR components are purged followed by a clean install - no difference.
    My other pc is no problem and iTunes installed and runs on there fine, so it must be a configuration problem on this pc only.
    I disabled my antivirus and malware detection during the install and made an exception for iTunes, to no effect.
    When selecting the app I get a blue circle for a few seconds then nothing, no dialogue or notification of problems.
    Any suggestions welcomed.

  • Cannot install itunes 10.5.5 in 64-bit Windows 7, ERROR 2324

    I keep trying to download and install iTunes 10.5.5 (64-bit) version of iTunes.  I think that the app gets dowloaded but does not install due to this Error 2324 (have no idea what that is) and then kaput.  The error message reveals that there may be a problem with the Apple download package, but I am going to have to go with my years of expertise using Windows and say that it is probably a compatibility problem with Microsoft Windows even though I am running  in compatibility mode for Windows 7 and I also tried XP.  I'll look in the Windows Technical website to see if anything is there.

    No such version has been released.
    If you are trying to install Beta software and are a developer, this message should be posted in the developer forums.
    If you are not a developer, then do not install beta software.

  • Cannot install itunes on my windows 7 32 bit

    Hi, I cannot install itunes on my windoes 7 32bit. I tried installing several times but it wont let me complete it. Sometimes it shows error of 'Windows Installer Service could not be accessed'.
    Please help asap.
    Regards
    Tushar

    Sometimes it shows error of 'Windows Installer Service could not be accessed'.
    Are other programs also failing to install (with the same error message), Tushar?

  • I cannot install Itunes 10.6 on my Win 7 - 64 bit...Pls help

    I cannot install Itunes 10.6 on my Windows 7 - 64 bit...I am so much frustrated that I will further buy no more Apple products. I have been taking everyones advise and done what was told to me through this forum but till time (since last 15 days) I am unable to install ITunes 10.6 on my said Windows 7 - 64 bit.
    Pls help   Pls help   Pls help   Pls help
    Regards,
    Vivek

    It will work with Windows 7 32 bit.  On a 64 bit you will have to install Windows XP Mode.  You can download it from the Microsoft Website.  The XP Mode will run Windows XP in 32 bit.  Microsoft has easy instructions on the download.  One download at a time.  Install the first download then the second download.  You will have to copy your icon from all program and paste to the desktop if you are going to use it often.

  • I cannot install iTunes 10.5. Problem is that there are rest of installations. I uninstalled all iTunes, Quicktime, Bonjour, Apples components, but problem goes on. I run WIN XP SP 3 32 BITS. I accept ideas to solve, thanks.

    I cannot install iTunes 10.5. Problem is that there are rest of installations. I uninstalled all iTunes, Quicktime, Bonjour, Apples components, but problem goes on. I run WIN XP SP 3 32 BITS. I accept ideas to solve, thanks.

    A bit of repetition, mainly for the benefit of anyone else with the same issue. In your case the "for older video cards" version might be worth a try.
    When cleaning folders you need to check both the Program Files and Program Files (x86) folders, which you may well have done but didn't mention in the detail above.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Mobile Device Support won't install normally.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).

    I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193). 
    I have uninstalled and reinstalled a few times but with no luck.  Does anyone have another option?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the above steps haven't helped try installing:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    which is a 64-bit installer for a 32-bit core program, similar to previous 64-bit releases of iTunes.
    Or roll back to:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    as appropriate.
    tt2

  • I cannot install Itunes 10.1.1 on Windows 7 x64...

    Hi all!!
    I bought my ipod touch two days ago. But I cannot install iTunes on my pc.
    I downloaded Itunes for x64 pc and I ran it as admin. So it starts and it stops ends the installation process and saying me -in italian language- "Si sono verificati errori prima che iTunes potrebbe essere configurato. Il sistema non è stato modificato". In english language it means: "Troubles occurred before iTunes could be set up".
    I tried to delete "Temp" folder in appdata/local.
    I'm a bit sad...

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • Hi, I installed iTunes 11.1.3 64 bit on Win 8.1 but it shows up as 32 bit in the joblist. do i have the right version?

    Hi, I installed iTunes 11.1.3 64 bit on Win 8.1 but it shows up as 32 bit in the joblist. do i have the right version?
    And can this be the cause of iTunes freesing up when I drag the mouse?

    The iTunes application itself is still 32-bit. It's the drivers that are (and must be) 64-bit. So no, that in and of itself is not the cause of the problems with freezing. More likely that's due to your running Windows 8.1 which to my knowledge is not yet officially supported, though someone else here may be able to offer suggestions.
    Regards.

  • Cannot install ITunes--Mesage is "Apple Application Support was not found.  Apple application Support is required to run ITunes Helper.  Please uninstall ITunes, then install ITunes again.  Error 2 (Windows Error 2)

    Cannot install ITunes--Mesage is "Apple Application Support was not found.  Apple application Support is required to run ITunes Helper.  Please uninstall ITunes, then install ITunes again.  Error 2 (Windows Error 2)

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • I cannot install itunes on windows 8.1

    I cannot install itunes on my Toshiba Laptop with windows 8.1. I kept getting error 7. So i removed all of the itunes files from my computer, and did everything the install troubleshooting page suggested, but it still will not install, but now instead of error 7, I am getting error 2.

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I cannot install iTunes.  I get a Windows Error 126 and missing msvcr80.dll.  I've tried uninstalling and re-installing based on all the suggestions, but still have an issue

    I cannot install iTunes.  I get a Windows Error 126 and missing msvcr80.dll.  I've tried uninstalling and re-installing based on all the suggestions, but still have an issue.  I've removed all the services, tried moving the dll files as suggested, but I still have no success.  Spent all day on this issue.  I am running windows 7.

    Sorry to hear this isn't going smoothly for you. Try  Troubleshooting issues with iTunes for Windows updates. You may have seen some of the suggestions here before but is has taken some users more than one attempt.
    tt2

  • Cannot install iTunes on windows 7 64bit

    Okay, I like so many cannot install iTunes on Windows 7 64bit.
    Now Orginally I got a message saying something to the effect of:
    There was a problem with the install you do not have permission for something...
    Through some investigating my iTunes was being installed and removing all my permissions to view and/or modify files within that folder. Even if I was logged in as admin and installed as admin all the permissions would simply block me out.
    This kind of had a familar feeling as in the last few versions of iTunes I had to run as admin just to open it (this is really annoying by the way)
    So I searched the net and many people were saying to uninstall everything "Apple" and try again.  So I did that.  Now I have this new message:
    there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
    And again I scoured the internet for a way to fix this.  I apparently am supposed to goto Control Pannel/Programs and Features and select Apple Software Update and select repair.  The problem is that no longer exists in my programs list since I removed it in the earlier step. iTunes still refuses to install spitting out the same error forever. I tried the Microsoft "fix it" tool which is supposed to remove the Apple Software Update incomplete uninstall (which is apparently the whole problem) but it doesn't show up in the list for "fixing".
    I am at a loss.  Why doesn't Apple fix this.  I cannot update my iPhone to the latest software in fear I may need to restore it. With no iTunes that is impossible.  I cannot change any of my music or do anything until this is resolved.  If/when iPhone 5 comes out I cannot get it either unless this issue is taken care of somhow.
    I searched for an installer for just the Apple Software Update program But it seems to not exist as a standalone thing (it would be useful if it were though). If it were perhaps I could install it again and then successfully remove/repair it and iTunes might install finally.
    Now I have had previous versions of iTunes working perfectly fine.  I do not recall which version I was using before I tried to update and fell into this abyss however.

    Yes b noir. I've tried running just "iTunes64.msi" from the command-line and while it didn't produce the same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender." it produced a different error in bold-type "iTunes Installer Completed" then "The installer encountered errors before iTunes could be configured...Errors occurred during installation. Your system has not been modified...Please run the installer again, or click Finish to exit". However, I discovered a wealth of options from the Windows Installer to try after typing "iTunes64.msi passive"...So I'll experiment some more when I have time.
    P.S. I'm becoming more convinced that Apple is putting new software out there to get it debugged which was a trick that MicroSoft always seemed to do:-)
    =============================
    Windows ® Installer. V 5.0.7601.17514
    msiexec /Option <Required Parameter> [Optional Parameter]
    Install Options
        </package | /i> <Product.msi>
            Installs or configures a product
        /a <Product.msi>
            Administrative install - Installs a product on the network
        /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
            Advertises a product - m to all users, u to current user
        </uninstall | /x> <Product.msi | ProductCode>
            Uninstalls the product
    Display Options
        /quiet
            Quiet mode, no user interaction
        /passive
            Unattended mode - progress bar only
        /q[n|b|r|f]
            Sets user interface level
            n - No UI
            b - Basic UI
            r - Reduced UI
            f - Full UI (default)
        /help
            Help information
    Restart Options
        /norestart
            Do not restart after the installation is complete
        /promptrestart
            Prompts the user for restart if necessary
        /forcerestart
            Always restart the computer after installation
    Logging Options
        /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
            i - Status messages
            w - Nonfatal warnings
            e - All error messages
            a - Start up of actions
            r - Action-specific records
            u - User requests
            c - Initial UI parameters
            m - Out-of-memory or fatal exit information
            o - Out-of-disk-space messages
            p - Terminal properties
            v - Verbose output
            x - Extra debugging information
            + - Append to existing log file
            ! - Flush each line to the log
            * - Log all information, except for v and x options
        /log <LogFile>
            Equivalent of /l* <LogFile>
    Update Options
        /update <Update1.msp>[;Update2.msp]
            Applies update(s)
        /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
            Remove update(s) for a product
    Repair Options
        /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
            Repairs a product
            p - only if file is missing
            o - if file is missing or an older version is installed (default)
            e - if file is missing or an equal or older version is installed
            d - if file is missing or a different version is installed
            c - if file is missing or checksum does not match the calculated value
            a - forces all files to be reinstalled
            u - all required user-specific registry entries (default)
            m - all required computer-specific registry entries (default)
            s - all existing shortcuts (default)
            v - runs from source and recaches local package
    Setting Public Properties
        [PROPERTY=PropertyValue]
    Consult the Windows ® Installer SDK for additional documentation on the
    command line syntax.
    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Indepe
    =================================

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