Windows 7 64bit no longer recognizes my iPod as of iTunes 10

So as of 3 iTunes updates ago, which would be iTunes 10, my computer with windows 7 64bit no longer recognizes my iPod clickwheel, telling me the device has malfunctioned.. which it hasn't it works just fine with my windows XP pro machine. I tried updating the ipod's drivers and that didn't work, since the drivers are up to date for it.

Looks like the USB Driver is gone. Windows doesn't seem to recognize the iPod touch.

Similar Messages

  • My grandson deleted all the data from his ipod touch . all he gets when he turns it on is a gray screen and an apple logo. Our computer no longer recognizes the ipod nor does itunes, Help.

    My grandson delted all data from his ipod touch {thinking he was deleting his songs.] Now all he gets when he turns it on is a gray screen with an apple logo. We do not have it backed up nor was it ever turned on to itunes. We purchased it used from a co worker and didnt get that far.. Our computers do not recognise it as any thing nor does itunes when we have it plugged into itunes. Any way to fix this? Apple support will remote into our computer to fix it. For $ 99.00. Well needless to say he used all his savings to buy the ipod so ......  Any free ideas??

    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
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    Apple Retail Store - Genius Bar              

  • ITunes no longer recognizes my iPod nano 5th gen.  When plugged into macbook usb it appears as my iPhone.  Previously both devices had individual identities. Have reset iPod and turned macbook off/on.

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    Hello BPeery,
    I would go through ALL the steps here:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    Let us know how it goes.
    Hope this helps.
    ~Julian

  • My computer no longer recognizes my iPod Touch. And the iPod Touch does not recognize that it is connected to a computer.

    My computer no longer recognizes my iPod Touch. And the iPod Touch does not recognize that it is connected to a computer.  It has worked great for many days until today.
    I’ve tried two different Apple cables.
    I’ve tried different USB ports on the computer.
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    I’ve wiggled the cables and checked for dust in the connectors.
    The iPod charges using this same cable connected to wall wart.  That’s a good sign.
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    iTunes 9.2.1
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    I found this possible solution on another support thread, so I tried it.
    turn off iPod
    hold Sleep and Home buttons to start it.
    When Apple appears, let go of Sleep button, but keep holding Home button.
    When screen goes blank, let go of Home button.
    Connect cable and check iTunes to see if it has conencted.
    This did not work for me.
    I then turned off the iPod, restarted the Mac, and restarted the iPod normally.
    I connected them with the cable, and it works like normal.  :-)

  • My compouter (PC) no longer recognizes my ipod (4th gen), it "sees" an unknowndevice and gives me error code 43.  Please help.

    My compouter (PC) no longer recognizes my ipod (4th gen), it "sees" an unknowndevice and gives me error code 43.  Please help.

    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
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    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • My pc no longer recognizes my ipod.  What can I do

    My pc will no longer recognize my ipod touch.  I looked in my computer not there.  ITunes does not see it either.  However, when I unplug it from my pc I get the usual sound of hardwear being disconnected.  Any ideas on how to get my pc to see my IPod?

    Try putting it on Recovery mode then restore it..
    Press or Hold the power and home keys 10 seconds.
    Screen goes black, now release the power button
    Make sure you do not release the Home key until
    your iTunes says "We have detected an itouch
    in recovery mode."
    After this its simple all you
    got to do is a simple restore using your iTunes

  • After upgrading to Mavericks, my computer no longer recognizes my ipod.

    After upgrading to Mavericks, my computer no longer recognizes my ipod. Screen lights up when it's plugged in, but it doesn't get to the "connected" state and it doesn't show up on my computer, in the /Volumes folder or in iTunes. This has only started happening after I upgraded to Mavericks.

    I should also note, that I have restarted my computer and ipod multiple times and have attempted restarting the SMC on my mac, as per
    http://support.apple.com/kb/HT3964
    all with no luck.
    Also, I have updated to the most recent version of iTunes and have checked that the USB ports are being read correctly through the System Profiler. I have also plugged the ipod into the same ports that worked with my keyboard and mouse, with no different results.

  • I have windows 7 and it doesnt recognize my ipod

    i have windows 7 and it doesnt recognize my ipod, does anybody have any suggestions?

    Try here >  iOS: Device not recognized in iTunes for Windows
    Most likely the security software is preventing iTunes from recognizing the iPod.
    iTunes for Windows: Troubleshooting security software issues

  • My computer and I Tunes no longer recognizes my iPod touch.

    My computer and iTunes no longer recognize my iPod Touch so I cannot sync it. 

    See Here for
    iPhone, iPad, or iPod touch not appearing in iTunes
    Device Not Recognised
    For PC
    http://support.apple.com/kb/TS1538
    Try this First... You will Not Lose Any Data...
    Turn the iPod Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
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    Release the Buttons...
    Turn the iPod On...
    http://support.apple.com/kb/ht1430

  • Updated to ios 6.1.5, itunes no longer recognizes any ipod  - now only shows the "wishlist" button...

    updated to ios 6.1.5 yesterday
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    now only shows the "wishlist" button where the "ipod" button used to be in order to sync with itunes.
    any help?

    it is itunes version 11.1.4.
    I have tried three different ipods and none are recognized by itunes...

  • HT1925 itunes no longer recognizes my ipod shuffle

    I-tunes no longer recognizes my ipod shuffle as a device

    Close iTunes
    My computer >> Right click on the device and eject it
    Now open iTunes and check...

  • My iphone / mac no longer recognize they are the same Itunes library.  When I try to sync my phone now, it wants to erase everything and replace it with the computers itunes library.  I have purchased items on the phone I don't want to erase

    My iphone / mac no longer recognize they are the same Itunes library.  When I try to sync my phone now, it wants to erase everything and replace it with the computers itunes library.  I have purchased items on the phone I don't want to erase them from the phone.  The phone backs up fine, but won't sync. 

    File>Devices>Transfer Purchases from "iPhone" and then sync.

  • I had to replace my Iphone 5c with a new one.  Now, my windows 7 pc does not recognize my iphone.  Reinstalled itunes.  Apple mobile device is running.  I did whatever I could find on the internet still no luck.  Any suggestions?  Thnx

    I had to replace my Iphone 5c with a new one.  Now, my windows 7 pc does not recognize my iphone.  Reinstalled itunes.  Apple mobile device is running.  I did whatever I could find on the internet still no luck.  Any suggestions?  Thnx

    You have done everything verbatim included with this link?
    http://support.apple.com/kb/ts1538

  • CD artwork is no longer transferring to ipod touch with iTunes 12

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    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.           

  • Windows no longer recognizes my ipod.

    i plug my ipod into the usb port of my toshiba laptop
    it's an ipod click wheel 20g.
    the ipod says: charging. it does not say do not disconnect, it just charges as if i plugged it into power.
    my computer refuses to recognize the ipod
    i have done everything the apple site recommends... reset the computer. i have disabled and then re-enabled usb drives. told windows not to shut down usb drives to save power. etc. i am absolutely sure that "ipod service" is running. i have put ipod into disk mode, but can't restore it cuz my computer won't recognize it in the first place.
    i don't know what else to try... my computer+itunes were recognizing the ipod fine a few weeks ago but now it completely ignores the ipod.
    any help, advice, or suggestions is much appreciated

    I had the same problem some months ago, tried
    everything but nothing worked. So I went to the store
    and got a new one cos it was still covered by my
    warranty
    I'm having similar problems. Win 2000, svc pk 4, 4th Gen iPod w/click wheel. Everything fine until I updated to iTunes 7. My PC sees the iPod as an external drive but iTunes doesn't. In fact, iTunes won't even open if the Pod is plugged in. If I launch iTunes, then plug in the Pod, iTunes freezes. My answer, get the **** off Windows 2000. While Microsoft keeps supporting 2000, other developers like Apple just aren't. It works on my computer only under iTunes 4.2, so that tells me that nobody really
    tested the latest on 2000.
    PC   Windows 2000   svc pk 4
    PC   Windows 2000   svc pk 4
    PC   Windows 2000   svc pk 4

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