Windows 7 64bit Photosmart All-in-one C6380 Solution Center Issue

Finally stumbled on re-installing printer SW so I was able to bring up the Solution Center page after a week of effort.  The problem is it errors out after clicking on the scan buttons for either pictures or documents with the following dialog box pop-up message:  "HP Imaging Device Not found", followed by a bunch of instructions for recovery, that don't work.
What I need is an older version's Imaging Device and Features files, and I don't have them on my original disk that came with the printer!  And I don't know where to go get them.  I've gone through the Shutdown, reboot, uninstall/reinstall device, etc. instructions and nothing helps todate.  Does anyone have any thoughts on what I should do next?  Installing the FULL version of the printer SW doesn't cut it!

Hi GNC,
Welcome to the HP Forums! I understand that you are getting the HP Imaging Device Not Found error. I am happy to help you with this issue! Please take a look through this guide. 'The HP imaging device was not found on the network' Message Displays on the Computer (Windows).
Hope this helps, and have a great day!
RnRMusicMan
I work on behalf of HP
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    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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