Windows 7- Adobe Reader X 10.1.4- "An Internal Error Occurred"-"Fatal Error, Adobe Failed to connect

I downloaded Adobe Reader X 10.1.4  lately and I could not open any pdf file I have and gave a message, "An Internal Error Occurred. I tried to change it under the Program Features for updates and fixes  and re-started my computer. Then I tried to open again a pdf file and a message " Fatal Error", Adobe failed to connect to DDE Server. What do I need to do to fix this up? Is Adobe even aware of this?

If all things fail and you are not getting a resolution to this. Delete the Windows 7 User profile.   C:\Windows\Users\<user name>
Reboot, then recreate the user profile by logging on as the User.   You are not done yet.
Logoff and log back as Administrator and go to Regedit and manually delete the user profile from the Registry.
Go to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\ProfileList\[SID]    look for the User name.bak
Delete it.   Then reboot and go back and log on as the user.  That should fix it.
If you get lost with those instructions on how to delete user profile.  Go to this link:
The best way to delete the user profile from a domain joined Windows PC - fixedByVonnie

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  • I cannot install adobe reader. I get so far and get the message "Error 1324. The oath All folders or the volume is invalid. Please enter it again" can you help?

    i cannot install adobe reader. I get so far and get the message "Error 1324. All folders or the volume is invalid. Please enter it again" can you help?

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  • Adobe Reader X (10.1.3) - An internal error occured.

    Dear fellow Adobe Reader users,
    could one of you please help me making my Adobe Reader X run again?
    Whenever I try to open it, it gives me the message "An internal error occured." and closes.
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    Philipp

    As already two days passed I guess I would reply again, to figure out, whether just nowbody knows a solution to this, or it just got buried.
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  • Can't Install. An error occurred while installing Adobe AIR

    I can't install Adobe AIR. I'm getting the infamous error:
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    I'm running Windows 7 Ultimate 32-bit.
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    [2012-04-13:11:31:20] Commandline is:
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    [2012-04-13:11:31:42] Commandline is: -stdio \\.\pipe\AIR_5604_0 -ei
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    [2012-04-13:11:31:43] Installing msi at c:\users\mmazza\appdata\local\temp\aira62d.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
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    [2012-04-13:11:31:45] Rolling back install of c:\users\mmazza\appdata\local\temp\aira62d.tmp\setup.msi
    [2012-04-13:11:31:45] Rollback complete
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    [2012-04-13:11:31:45] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2012-04-13:11:31:45] Runtime Installer end with exit code 7
    [2012-04-13:11:31:47] Runtime Installer end with exit code 7
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    Chris, thanks for your help. Here's the log:
    === Logging started: 4/16/2012  11:16:05 ===
    Action start 11:16:05: INSTALL.
    Action start 11:16:05: FindRelatedProducts.
    Action ended 11:16:05: FindRelatedProducts. Return value 1.
    Action start 11:16:05: ValidateProductID.
    Action ended 11:16:05: ValidateProductID. Return value 1.
    Action start 11:16:05: SetSHAREDADDINFOLDER.
    Action ended 11:16:05: SetSHAREDADDINFOLDER. Return value 1.
    Action start 11:16:05: CostInitialize.
    Action ended 11:16:05: CostInitialize. Return value 1.
    Action start 11:16:05: FileCost.
    Action ended 11:16:05: FileCost. Return value 1.
    Action start 11:16:05: CostFinalize.
    Action ended 11:16:06: CostFinalize. Return value 1.
    Action start 11:16:06: MigrateFeatureStates.
    Action ended 11:16:06: MigrateFeatureStates. Return value 0.
    Action start 11:16:06: InstallValidate.
    Action ended 11:16:06: InstallValidate. Return value 1.
    Action start 11:16:06: SetARPINSTALLLOCATION.
    Action ended 11:16:06: SetARPINSTALLLOCATION. Return value 1.
    Action start 11:16:06: InstallInitialize.
    Action ended 11:16:07: InstallInitialize. Return value 1.
    Action start 11:16:07: ProcessComponents.
    Action ended 11:16:07: ProcessComponents. Return value 1.
    Action start 11:16:07: UnpublishFeatures.
    Action ended 11:16:07: UnpublishFeatures. Return value 1.
    Action start 11:16:07: RemoveRegistryValues.
    Action ended 11:16:07: RemoveRegistryValues. Return value 1.
    Action start 11:16:07: RemoveDuplicateFiles.
    Action ended 11:16:07: RemoveDuplicateFiles. Return value 1.
    Action start 11:16:07: RemoveFiles.
    Action ended 11:16:07: RemoveFiles. Return value 0.
    Action start 11:16:07: InstallFiles.
    Action ended 11:16:07: InstallFiles. Return value 1.
    Action start 11:16:07: DuplicateFiles.
    Action ended 11:16:07: DuplicateFiles. Return value 1.
    Action start 11:16:07: WriteRegistryValues.
    Action ended 11:16:07: WriteRegistryValues. Return value 1.
    Action start 11:16:07: RegisterUser.
    Action ended 11:16:07: RegisterUser. Return value 1.
    Action start 11:16:07: RegisterProduct.
    Action ended 11:16:07: RegisterProduct. Return value 1.
    Action start 11:16:07: PublishFeatures.
    Action ended 11:16:07: PublishFeatures. Return value 1.
    Action start 11:16:07: PublishProduct.
    Action ended 11:16:07: PublishProduct. Return value 1.
    Action start 11:16:07: InstallExecute.
    MSI (s) (EC:04) [11:16:09:069]: Product: Adobe AIR -- Error 1402. Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.air\OpenWithProgids.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.
    Error 1402. Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.air\OpenWithProgids.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.
    Action ended 11:16:09: InstallExecute. Return value 3.
    Action ended 11:16:10: INSTALL. Return value 3.
    Property(S): ARPINSTALLLOCATION = c:\Program Files\Common Files\Adobe AIR\
    Property(S): SHAREDADDINFOLDER = c:\Program Files\Adobe\Flash Player\AddIns\airappinstaller\
    Property(S): UpgradeCode = {8DA920D5-C41C-42E0-BF31-87BA49984EE4}
    Property(S): UC8DA920D5C41C42E0BF3187BA49984EE4 = {FDB3B167-F4FA-461D-976F-286304A57B2A}
    Property(S): Resources = c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\
    Property(S): Version = c:\Program Files\Common Files\Adobe AIR\Versions\1.0\
    Property(S): Versions = c:\Program Files\Common Files\Adobe AIR\Versions\
    Property(S): AIR = c:\Program Files\Common Files\Adobe AIR\
    Property(S): CommonFilesFolder = c:\Program Files\Common Files\
    Property(S): TARGETDIR = c:\
    Property(S): SourceDir = c:\users\mmazza\appdata\local\temp\air5438.tmp\
    Property(S): Manufacturer = Adobe Systems Incorporated
    Property(S): ProductCode = {47FA2C44-D148-4DBC-AF60-B91934AA4842}
    Property(S): ProductLanguage = 1033
    Property(S): ProductName = Adobe AIR
    Property(S): ProductVersion = 3.2.0.2070
    Property(S): REINSTALLMODE = amus
    Property(S): ARPSYSTEMCOMPONENT = yes
    Property(S): REBOOT = Suppress
    Property(S): ALLUSERS = 1
    Property(S): SecureCustomProperties = ARPSYSTEMCOMPONENT;REINSTALLMODE;SHAREDADDINFOLDER;UC8DA920D5C41C42E0BF3187BA49984EE4
    Property(S): MsiLogFileLocation = C:\Users\mmazza\AppData\Local\Temp\MSI46b03.LOG
    Property(S): PackageCode = {496CC99A-E905-4C30-B3F0-14CB137CACAC}
    Property(S): ProductState = -1
    Property(S): PackagecodeChanging = 1
    Property(S): CURRENTDIRECTORY = C:\Users\mmazza\Downloads
    Property(S): CLIENTUILEVEL = 3
    Property(S): MSICLIENTUSESEXTERNALUI = 1
    Property(S): CLIENTPROCESSID = 1156
    Property(S): VersionDatabase = 200
    Property(S): VersionMsi = 5.00
    Property(S): VersionNT = 601
    Property(S): WindowsBuild = 7600
    Property(S): ServicePackLevel = 0
    Property(S): ServicePackLevelMinor = 0
    Property(S): MsiNTProductType = 1
    Property(S): WindowsFolder = c:\Windows\
    Property(S): WindowsVolume = c:\
    Property(S): SystemFolder = C:\Windows\system32\
    Property(S): System16Folder = C:\Windows\system\
    Property(S): RemoteAdminTS = 1
    Property(S): TempFolder = C:\Users\mmazza\AppData\Local\Temp\
    Property(S): ProgramFilesFolder = C:\Program Files\
    Property(S): AppDataFolder = C:\Users\mmazza\AppData\Roaming\
    Property(S): FavoritesFolder = C:\Users\mmazza\Favorites\
    Property(S): NetHoodFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
    Property(S): PersonalFolder = C:\Users\mmazza\Documents\
    Property(S): PrintHoodFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
    Property(S): RecentFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\Recent\
    Property(S): SendToFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\SendTo\
    Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
    Property(S): CommonAppDataFolder = C:\ProgramData\
    Property(S): LocalAppDataFolder = C:\Users\mmazza\AppData\Local\
    Property(S): MyPicturesFolder = C:\Users\mmazza\Pictures\
    Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
    Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
    Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
    Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
    Property(S): DesktopFolder = C:\Users\Public\Desktop\
    Property(S): FontsFolder = C:\Windows\Fonts\
    Property(S): GPTSupport = 1
    Property(S): OLEAdvtSupport = 1
    Property(S): ShellAdvtSupport = 1
    Property(S): Intel = 6
    Property(S): PhysicalMemory = 3325
    Property(S): VirtualMemory = 4304
    Property(S): AdminUser = 1
    Property(S): MsiTrueAdminUser = 1
    Property(S): LogonUser = mmazza
    Property(S): UserSID = S-1-5-21-823518204-1563985344-842925246-12804
    Property(S): UserLanguageID = 1033
    Property(S): ComputerName = RGPROWS1015
    Property(S): SystemLanguageID = 1033
    Property(S): ScreenX = 1024
    Property(S): ScreenY = 768
    Property(S): CaptionHeight = 22
    Property(S): BorderTop = 1
    Property(S): BorderSide = 1
    Property(S): TextHeight = 16
    Property(S): TextInternalLeading = 3
    Property(S): ColorBits = 32
    Property(S): TTCSupport = 1
    Property(S): Time = 11:16:10
    Property(S): Date = 4/16/2012
    Property(S): MsiNetAssemblySupport = 4.0.30319.1
    Property(S): MsiWin32AssemblySupport = 6.1.7600.16385
    Property(S): RedirectedDllSupport = 2
    Property(S): MsiRunningElevated = 1
    Property(S): Privileged = 1
    Property(S): USERNAME = d
    Property(S): DATABASE = c:\Windows\Installer\446fe3.msi
    Property(S): OriginalDatabase = c:\users\mmazza\appdata\local\temp\air5438.tmp\setup.msi
    Property(S): UILevel = 2
    Property(S): ACTION = INSTALL
    Property(S): ROOTDRIVE = c:\
    Property(S): CostingComplete = 1
    Property(S): OutOfDiskSpace = 0
    Property(S): OutOfNoRbDiskSpace = 0
    Property(S): PrimaryVolumeSpaceAvailable = 0
    Property(S): PrimaryVolumeSpaceRequired = 0
    Property(S): PrimaryVolumeSpaceRemaining = 0
    Property(S): INSTALLLEVEL = 1
    Property(S): SOURCEDIR = c:\users\mmazza\appdata\local\temp\air5438.tmp\
    Property(S): SourcedirProduct = {47FA2C44-D148-4DBC-AF60-B91934AA4842}
    Property(S): ProductToBeRegistered = 1
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    === Logging stopped: 4/16/2012  11:16:10 ===
    I've tried to delete the HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.air\OpenWithProgids key, but I got the message "Cannot delete. Error while deleting key"

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    103
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    115
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    Not enough information for anyone to even make a guess
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  • - 0 fatal error(s), 3 error(s)     ----------- Payload: Adobe Photoshop Lightroom 5 5.6.0.0 Adobe_Lightroom_x64.msi_5.6 -----------  ERROR: Key not valid for use in specified state.    ERROR: Install MSI payload failed with error: 1603 - Fatal error durin

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    Download the corrupted/damaged PDF file from the cloud storage to your Windows or Mac desktop computer.
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    Upload the (good) PDF file on your iPhone to the cloud storage.
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  • FW: [Adobe Reader] I want my credit card information to be removed from Adobe's file and I can't find a phone number to contact someone in your company, how come, please help!  Lucie

    What a dumb answer, the payment is done and charged already,
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    Lucie Lévesque
    Date: Mon, 8 Dec 2014 08:09:59 -0800
    From: [email protected]
    To: [email protected]
    Subject:  I want my credit card information to be removed from Adobe's file and I can't find a phone number to contact someone in your company, how come, please help!  Lucie
        I want my credit card information to be removed from Adobe's file and I can't find a phone number to contact someone in your company, how come, please help!  Lucie
        created by Bernd Alheit in Adobe Reader - View the full discussion
    Adobe needs the credit card information for the payments.
         If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6995243#6995243 and clicking ‘Correct’ below the answer
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6995243#6995243
         To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
         Start a new discussion in Adobe Reader by email or at Adobe Community
      For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

    Adobe Reader is a FREE program, so you would not enter a credit card
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  • How do I prevent adobe reader from opening a file after it's saved from chrome adobe reader?

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