Windows 7 and Office 2010 activation issues

hey everyone
since a few days we facing really strange issue here within our school. We are running windows 7 machines and office 2010 and all our different machine types is it VDI VMs, physical laptops, desktop computer or provisioning machines (Citrix PVS) are facing
issues with the licensing.
Sometimes Windows 7 Key is not installed anymore, sometime it is just not activated same for office. So the KMS is installed with the KMS host keys since years and KMS service is running. Also the DNS Output points to the server
C:\Users\.........>nslookup -type=srv _vlmcs._tcp
Server: DC....
Address: 192.168.X.Y
_vlmcs._tcp.Domain SRV service location:
priority = 0
weight = 0
port = 1688
svr hostname = KMSHost
KMSHost.domain internet address = 192.168.X.Z
Also when i manually force the machines to update against KMS with VAMT or CLI it is working. What could cause that issues?
Time issues?
Scripts?
Thanks for any clue and advice

Hi Duke,
"since a few days we facing really strange issue here within our school"
Have you made any modifications to the KMS server or the whole environment ?Will the issue persist or occur randomly ?Will it occur on the specific ones or all the machines ?
There are several specific log recorded in the event viewer when the KMS try to activate the machines .We can try to check the event logs both from the client and the KMS server to troubleshoot this issue .Please also check the Windows logs\Applications
,system logs for useful information to troubleshoot this issue .
Here are two links for reference:
How to troubleshoot the Key Management Service (KMS)
https://technet.microsoft.com/en-us/library/ee939272.aspx
KMS host troubleshooting & monitoring
http://blogs.technet.com/b/quenguyen/archive/2011/11/09/kms-host-troubleshooting-amp-monitoring.aspx
Best regards

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