Windows 7 can't recognize my Seagate GoFlex 3TB external drive

I can create backups using the Seagate go flex home software, but I want to do a windows backup and image on my Seagate.  I've connected it via usb as well, but windows doesn't see it in device manager or computer mgmt.

Kindly go through the following link:
External drive troubleshooter for Windows 7/Vista
S.Sengupta, Windows Entertainment and Connected Home MVP

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