Windows 7 Desktop synchronisation - Windows cannot access \\server\users\name\desktop

Hi there
My client has a laptop which won’t load the desktop when disconnected from the network. When you log on (while disconnected) you get the error
“Windows cannot access \\server\users\name\desktop”
Works as expected while connected to the network.
The server is a Windows Small Business Server 2003 with active directory etc. and roaming profiles turned on. This issue does not occur on other workstations/laptops.
When I check the Users folder on the local system drive there is not a desktop folder. I assume this is the issue although I’m not sure how you would force windows to create one or why one hasn’t been created?
This is a brand new laptop so my initial reaction was to reset the laptop to factory state and then add the laptop back in to the domain. After this process the issue was still present!
I guess the only thing I should mention is that this was shipped as a Home Premium laptop and was then upgraded to Professional using an upgrade key.
I have checked Control Panel, System & Security, System, Advanced, User Profiles and the account shows as Local with Roaming Profiles greyed out.
Any ideas?
Martyn Fewtrell
[email protected]
Martyn Fewtrell TNC (IT Solutions) Ltd Email: [email protected] Web: http://www.tncit.co.uk

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