Windows 7 / Email Submit Buttons Issues

Since Windows 7 has been released, none of my previous forms with Email Submit Buttons work. Does anyone have any solutions or suggestions?

Hi Pete,
you can buy Snow Leopard for about USD 29 but you don't have to install OSX Snow Leopard in order to install the updated BootCamp Drivers from it.
Since the BootCamp Drivers are on a seperate 'partition' on the OSX DVD (better said the OSX DVD is an OSX/Windows-hybrid disc) you can just install the BootCamp Drivers from it.
Regards
Stefan

Similar Messages

Email Submit button issue after distrbution

I am trying to distribute and collect forms at work using the email submit button. I am able to successfully submit the form when in preview mode, however something happens when I use the distribute function. I distributed the email to my office as a test and when they click Submit they get a Check Names window that says: Microsoft Outlook does not recognize "1. Double-click the attachment."
I also attempted to use my home computer (where I do not have Outlook) to submit the email and had no problems submitting (using gmail).
What is going on, and how do I fix it?

I didn't so much resolve the issue, as found a way around it. Since the problem only arose when using the email distribute button, I just didn't use it and emailed the survey as an attachment through outlook.
I suspect the problem comes from upgrading Adobe Acrobat, but no one seems to know.

Email submit button issue

Hi Guys,
I have designed few forms recently and i am fairly new to livecyle, I have actually 2 issues, bit odd and i have tried to be as much discriptive as i can.
email submit button on all my forms works but it sends email to one perticular address and not to one that i programmed it to.
I.e. Form 1 - email to [email protected] - when i press submit button it will send email to [email protected]
Form 2 - email to [email protected] - when i press submit button it will send email to [email protected]
Form 3 - email to [email protected] - when submit button is pressed it sends email to [email protected]
Now when i use this button on actual form it sends email to right addresse but it is obviously in XML format and wouldnt work for us, when i use button on distributed copy of the form (created via distribute form button) it sends email to wrong addresse in PDF formate (which is the formate we like).
Also whatever i put in Email Subject box - it will always put "submitting completed form" in the email subject line.
Not sure if it makes any different but we use outlook and i have tried this from several pcs.
I think i have cheked and rechecked everything and can't fix it, any help would be great.
Process i use to create this button is - Insert >standard>email submit, i will then put desired email address and email subject in relevant fields under Object pellette.
Thanks,
H

There are two ways to set the adress in LiveCycle I know:
1st is with the button itself, second is with Javascript/Formcalc.
If I got you right and you have 3 different forms you could search for the [email protected] adress in the xml's and exchange it there or check out where the form gains the mail adress from. It's the easiest method to get rid of something you are not that sure where it is located in the form but know what it does ;D . (I had some similar problem since I overtook forms of someone else.)
Did you check this thread out? http://forums.adobe.com/thread/462681?tstart=0
Paul gave an example there how to deal with the various things on mail buttons.
Edit: PS: On which event did you script it? Normally you can't script on the mail button itself so you need a fake button like Paul said.
I'm also not good with Reader Extensions, since I can't experiment with those sry

Email submit Button issues on form

I am having an issue with attempting to generate email with a button in my form. I had created one some time ago (using Acrobat PRO 9-Live Cycle) and the button generating email to a specific person seemed to be functioning properly. I now had a person tell me that the usual person was not receiving his email. When taking a closer look (I am now using Acrobat X) at the same form, the email function worked appropriately for me and went to the appropriate person.
Now, however, when I took that same form into designer to make some additions and continue looking at the button, I wrote out a new version of the form and the very same button does not function the same way. Previously, a pop-up would appear and you could choose your normal e-mail or internet email and then, when choosing your normal method of email, a new email message would appear(which you could edit) and it would be directed to the person that was specified on your button properties SUBMIT tab as the SUBMIT TO URL.
Now when I look at my new form at the same button(generated from the original), I can't even locate a SUBMIT tab for the same exact button. What happens when I click it is a pop-up that says it is sending the form to a totally different e-mail address (that I experimented with at some time in the past. When I look at all the event scripts associated with that button, I now see a java script associated with it that refers to this other email. Even when I change this email inside the code, the button still comes up with a pop-up that announces it will be sent to the original address (which I changed in the script).
I tried to creat a brand new "email submit" button using that new object type, but it is still defaulting to that erroneous address and I am not seeing where to change it?
I know there must be some behnd the scenes goings on that I just am not familiar with.......Would this email be stored elsewhere?....have the tabs changed for buttons, but then why can I still see that property on my original form?.......is there a better approach?.......help?!!!
May or not be related.....I also added a print button and that does not function either, but no pop-up or warning there. I did not have one on this form previously.
Thanks in advance!

I discovered George Johnson's post on changing identity at EDIT->PREF->ID->EMAIL ADDRESS which answered one of my questions, but I still not sure about the other behaviours that I mentioned.

Have a window pop up after email submit button is clicked

Is there a way to have a pop up occur after a user has pressed the email submit button? I need to have a reminder pop up as the form is submitted. Thank you in advance!

Have you gotten an answer to this question yet?
Here's what I did:
I created a regular button with the following script on the "click event"
EmailSubmitButton.execEvent("click");
Then created another button (EmailSubmitButton)with the Control Type set to Submit; Submit to url should be: mailto:[email protected]; and Submit as PDF (if you want the actual form to come back to you) or XML (if you just want the data).
Then I added a script under the EmailSubmitButton's PreSave Event, which states:
app.alert("Your Form Has Been Submitted.");
I distribute my form using the Adobe 8 Wizard and it works great.
I would like to add a script that closes the form after submission. The script I found is
app.execMenuItem("Close");
This script is placed on the next line following the above app.alert message under the EmailSubmitButton. It works fine if you send the form manually via email, but Adobe has an error message when I try to distribute it.
If anyone can help me with this issue. I would really appreciate it.
Thanks,
Jen

Help with making an Email Submit button on a form!

Im making a form using livecycle for the first time.
Im trying to put on it a email submit button - i used email submit field and made the button. Then in the Objects Palette, in the box that says email address i put in the email address that i want it to be sent to. I then tried to email the form, and i received an email, but the attachment was just a bunch of codes, not the form. I want the email to come through with the PDF form.
I searched on help and this is what i found:
3.
In the Control Type area, select Submit. Data will be submitted according to the settings in the Submit tab.
4.
Click the Submit tab and type the URL protocol in the Submit to URL box.
To
Use this URL protocol
Example
Submit the package to an ftp site
ftp
ftp://ftp.gnu.org/gnu/GPL
Submit the package to a web server
http
http://myserver/cgi-bin/
Submit the package to a secure web server
https
https://myserver/cgi-bin/
Submit the package to an email address
mailto
mailto:[email protected]
5.
Select PDF from the Submit As list.
I cant find where to change these options - can someone help?
Thanks!

Hi,
The issue is that if the form is not Reader Enabled, then users with Reader cannot submit the form as a PDF.
They can submit it as an XML file and then you would re-import this back into the form on receipt. It is an extra step, but it does have the advantage that the data being submitted as an XML file is very small.
If you really need/want the form to be submitted as a PDF AND your users have Reader, then the form will have to be Reader Enabled.
There are two options:
Reader Enable using Acrobat Standard (version 9) or Acrobat Professional (version 8). This will give certain rights, like the ability for users with Reader to save the form and for the form to be submitted as a PDF. However there are licensing restrictions, see EULA.
The other option is to Reader Enable the form using LiveCycle Reader Extensions ES2. This is a server product, which entails additional cost and a cost to Reader Enable each form. It is intended for processing large volumes of forms/large volumes of data.
There is a summary here:
http://assure.ly/gYyYc2
So there are a couple of options.
Form NOT Reader Enabled:
Users cannot save the data they input.
Data must be submitted as an XML file and processed on receipt.
Form IS Reader Enabled:
Users can save the data they input.
Data can be submitted as a PDF (or XML file).
Hope that helps,
Niall
Assure Dynamics

Email submit button doesn't work with Thunderbird

I created a LiveCycle (v8.2.1) form with the email submit button. Works fine if the sender is using Outlook. If their using Thunderbird, it does not. I installed Thunderbird on my system (normally I use Outlook) and set Control Panel/Internet Options/Programs email to use Mozilla Thunderbird as the email program. When I click the Email button on my LiveCycle PDF form, I get a message telling me: Select an Email Client. The "Desktop Email Application" radio button is checked and that should be fine; the explanation for this button indicates that it should be checked "if you currently use an email application such as Microsoft Outlook Express, Microsoft Outlook, Eudora, or Mail.". I leave that checked, since I am using an email application and click OK. After 20-30 seconds, I get a message with the title bar: Microsoft Office Outlook "A program is trying to access e-mail address information stored in Outlook..." Allow|Deny|Help. I click Deny. After a minute or so, an Outlook "New" email window appears with the appropriate information from my LiveCycle PDF form. Right content, wrong email client. Since Thunderbird is my "default" email application, where is LiveCycle coming up with Outlook? What do my customers do who don't use Outlook?
I hope someone has a good solution.
Thanks.

When you click the submit button, do you get a window that has the title "Select Email Client"and has the options of "Desktop Email Application" and "Internet Email"? If not, does anything at all happen?
Note that Mac users must have Acrobat or Reader installed and be viewing the PDF in Acrobat or Reader for it to work. Many (most?) Mac users have the Preview Application as their default PDF viewer, and it does not support many interactive features such as form submissions. Although some third-party PDF viewers for Windows support form submissions, many do not.
For those that do not use PDF viewers that support form submissions, they will have to manually attach the document to an email message.

ADOBE LiveCycle Designer 8 - EMAIL SUBMIT BUTTON DOES NOT WORK

I created a new form in Adobe LiveCycle Designer 8, but the email submit button, nor a regular button assigned with a 'submit' function will do anything. It should initiate a new Outlook email but it does not. My default programs are set correctly (default email program and the default "mailto" program are set to Outlook). This document was created not only with ALC8, but on a Windows Vista PC with MS Office 2007. I ran a test to see if it would work on a WinXP SP2 machine with Office 2003 and it still did not work.
Can anyone help?

Alan
Though not an expert, I've created a few forms with the Submit by Email button. If you've already done this then sorry for asking, but did you go through the Acrobat Distribution (Forms>Distribute Forms)process after creating the form in LC8? As far as I can tell the email submit button doesn't work without this stage.
This confirms the email submission address, then sets up a dataset to be saved in a location of your choice.
filename_dataset_0001.pdf
then a file type that can be edited, saved and submitted by Reader users:
filename_pub_0001.pdf
You can save this to your intranet server or email direct to the recipient.
When the submit button is then used you receive a copy of the whole form which on opening will prompt you to add it to the dataset. Receiving and adding multiple forms to the data set is straightforward. You will see them all listed in the viewer above the form itself. From here you can also then select and export the data to Excel via xml or as a csv file.
Note that any changes you make to the form should be to the original document and the distribution process repeated, otherwise the functionality of the form will be affected.
That's about the limit of my knowledge I'm afraid, therefore if you have already tried this and are still having problems then hopefully someone else can help out.
Regards

Email submit button doesn't work after digitally signing document

I have a PDF fillable form that works great except for the digital signature fields. Every employee needs to fill it out, sign it, hit the email submit button to faward it to the boss, who then signs it and saves it. There are two digital signature fields that need to be signed by different people. If the employee fills out all of the fields and then hits the email submit button, everything works as it should. However, if they sign it digitally like we need them to and then press the email submit button, nothing happens. It's like the button is no longer interactive at all. The mouse doesn't even change anymore when hovering over it. How can I fix this?

When you click the submit button, do you get a window that has the title "Select Email Client"and has the options of "Desktop Email Application" and "Internet Email"? If not, does anything at all happen?
Note that Mac users must have Acrobat or Reader installed and be viewing the PDF in Acrobat or Reader for it to work. Many (most?) Mac users have the Preview Application as their default PDF viewer, and it does not support many interactive features such as form submissions. Although some third-party PDF viewers for Windows support form submissions, many do not.
For those that do not use PDF viewers that support form submissions, they will have to manually attach the document to an email message.

Submit button issue in Acrobat 8 Professional/LifeCycle Designer

I am using Acrobat 8 Professional and LifeCycle Designer 8.0 on a PC with XP Pro. I first made forms using the default email submit button and had an XML data file submitted.
I'm now making the forms to submit as a pdf file rather than an XML file. I selected a regular button rather than the email submit button provided and made it a submit button to be submitted as a pdf.
The forms are being sent as pdf files attached to emails using Outlook. The issue is that every computer has a different "reaction" to this submit button. My computer (PC), when I tested the forms,everything was fine - Outlook opened and I was able to submit the file. On another PC in my office, when she clicked the submit button, nothing happened at all. On a PC at home, I got an error message "this operation is not permitted." And someone on a Macintosh did not even get a submit button showing up on the pdf.
We need to be able to send these files out so that everyone can complete them easily. I would appreciate any ideas on how to make the submit button so that it works on all platforms and computers.
Thank you so much,
Marcy

Thank you to you both for your suggestions.
Actually, Bill, this will not be a controlled environment at all. We want to be able to email forms to all of the 80 parents in the school, and have the parents complete them as pdf's and submit the information back to us as a complete pdf form. This opens up the potential for 80 different computers/ISPs/environments. And of course, my supervisor wants it seamless and easy with no glitches for all 80!! So as you can see, I have my challenge with this project.

Email Submit Button doesn't use default email software

When I click the Email Submit button, the form does not use my default email program (Eudora). Instead it uses an old hotmail account which I don't even use anymore.
All other web pages bring up Eudora when I click on a mail link.
Only Live Cycle documents do not.
I have the latest version of LiveCycle.
Is there a fix for this?

When you click the submit button, do you get a window that has the title "Select Email Client"and has the options of "Desktop Email Application" and "Internet Email"? If not, does anything at all happen?
Note that Mac users must have Acrobat or Reader installed and be viewing the PDF in Acrobat or Reader for it to work. Many (most?) Mac users have the Preview Application as their default PDF viewer, and it does not support many interactive features such as form submissions. Although some third-party PDF viewers for Windows support form submissions, many do not.
For those that do not use PDF viewers that support form submissions, they will have to manually attach the document to an email message.

Email submit button concatenate subject and body

Hello Expert,
I'm trying to modify what the body of the email will look like once the user has pressed an email submit button. In Livecycle designer, I clicked on the button and viewed java script code
this.resolveNode("#event.#submit").target = "mailto:"+$record.XXXXXX.MAIL_ID.value+"?subject ="+" Subject line "+"&body="+"Body of the mail";
Whenever i click the button its conacatenate the subject line with -- " Subject line &body body of the mail ".
My requirement is to change the body of the mail. Can anyone help me on this issue.

Hi Abdul,
Try this. Create a regular button and in the click event put this script.
var mail;
var add = mailAddress.rawValue; // the to mail address you want.
var msg = "Sample message"; // This is the body of the mail Customize it as per need by fetching value from different fields
var sub = "Sample Subject"; // This is the subject of the mail.
event.target.mailDoc({
          bUI: true,
          cTo: add,
          cCc: '',
          cBcc: '',
          cSubject: sub,
          cMsg: msg
Thanks,
Bibhu.

Email submit button - email subject doesn't work

I have a form I created in Livecycle. I have an email submit button.
The properties of the button let me change the subject of the email. But no matter what I set that to, when the button is click it will only send the form saying "Submitting Completed Form"
I cannot get it to change to anything else!
I am using a manual distribution method (also when saving it will let me rename the form, but then just creates a _distributed.pdf file that is the same name as the form).
Also the email to never changes. I can set it to whatever I like, but when I distribute, it will also go to the person designated when I made the form.
I'm using ES2 on Win 7 64 bit.

What type of CC are you using. The only supported ones are Master Card and Visa. If you are using a different one then it will not allow you to use the Submit. I appolgize, I want to be sure of the issue.
If you are still having problems the next step is a partial erase on the device. Here is a link on how to do that process:
http://kb.palm.com/wps/portal/kb/common/article/23197_en.html

Email Submit button trying to save

When I use the email submit button it is trying to save the form instead of attaching it to an email. Started doing this since changed OS to WIndows 7 from XP

instead of using the submit button, use the normal button to send it via email
Insert this code to send it via email
var oDoc = event.target;
                              oDoc.mailDoc({
                                                                                bUI: false,
                                                                                cTo: "[email protected]",
                                                                                cCC: "",
                                                                                cSubject: "THS Extension Request - " + this.resolveNode("Main1.frmPart1.frmInformation.frmCallUpInfo.txtCallUpRef").rawValue,
                                                                                cMsg: "Before submiting the email, include attachments 1, 2 and 3:\n"
Also if you want to validate your form before submitting, you can check before submitting it by email with this
if (form1.execValidate()){
     //mailDoc

Problem with Email Submit Button in Interactive Form

Hi All,
I am using EMail Submit Button in InteractiveForm.
At run time when i click on this button then it is sending this pdf file in the form of .xml file at given Email address but i want to send pdf format only.
Can anyone help me how to solve the issue.
Thanks & Regards
Dinesh Kumar

Hi,
Try doing the following
try using the simple 'Button'. In the button's object properties, in the tab named 'field', select 'Control Type: submit'.
Then, in the 'submit' tab in the object properties, choose PDF in the 'submit format' dropdown field.
In the 'submit to URL field' type:
mailto:nameataddress.com?subject=mySubject&body=Done
You may need to adjust the e-mail address, subject and body text.
Regards
Ayyapparaj

Windows 7 / Email Submit Buttons Issues

Similar Messages

Maybe you are looking for