Windows 7 IE9 will not open up PDF after acrboat reader XI Install

Hello,
We have many users getting this problem. We have Acrobat Standard 9 installed on all of our computers. Some have installed Acrobat reader XI and I am not sure why. I suspect they were prompted somehow.
After the intsall we can no longer open up pdfs within IE9.
I have uninstalled reader XI and did a repair on Standard 9 but it still does not fix the problem.
There error message we are getting is this:
"The Adobe Acrobat/Reader selected for viewing PDF documents in browsers cannot be found at its installed location; it may habe been moved or deleated. Please reinstall or repair this application. (15:524)
Please help. We can no longer do our banking web sites.
Thank you,

What is the value in your registry hive for the below key?
HKEY_Classes_Root\Software\Adobe\Acrobat\Exe
You can reinstall Reader and give ownership to Reader 11 and then check the value for same registry key.
You can also try  repair for the application.

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