Windows 7 Pro and Enterprise and Office 2010 Not Able to re-Activate

In September 2012, I was tasked to provide desktop support for a small <50 seat school that uses a combination of Windows 7 Enterprise and Pro as well as Office 2010 Pro Plus with Volume Licenses purchased through Dell. In May of 2013, it was discovered
that our Microsoft Volume License agreement had lapsed and at the time we could not afford to renew it. In September we purchased a 5 seat license from JourneyEd for Windows 7 Pro and Office 2010 Pro Plus. Also in July 2013, we upgraded and consolidated our
server setup.
In November, we began to see notifications that our Microsoft products were becoming deactivated and needed to be reactivated. When we would try to reactivate, there would be an error message that said reactivating failed with no further message.
I need assistance to determine what is causing our licenses to deactivate and also how to fix this issue.
Thank you in advance for your assistance

Hi,
For licensing related issue, you’d better contact Microsoft licensing team. In the United States and Canada, you may call the licensing team directly at 1-800-426-9400 (select option 4), Monday through Friday, 6:00 A.M. to 5:30 P.M. (PST) to speak directly
to a Microsoft licensing specialist. In this way, you will know the detailed information about license.
Worldwide customers can use the Guide to Worldwide Microsoft Licensing Sites
http://www.microsoft.com/licensing/worldwide.aspx to find contact information in their locations.
Thank you for your understanding!
Regards,
Ada Liu
TechNet Community Support

Similar Messages

Essbase Excel Addin on 64 Bit Windows 7 and 64 bit Office 2010

Hi Everyone,
I have installed 11.1.2.2 on server with Essbase and Shared Services.
Now, on the client I have 64 bit Windows 7 and 64 bit office 2010.
I tried installing Excel Addin client only (without Essbase client) and restarted machine after install.
After install Addin didnt come up automatically and i tried to manually set the add-in, I'm getting an error "This is not a valid add-in"
Is it because i am using 64 bit of office and have to go back to 32 bit.
Isnt 64 bit supported for latest 11.1.2.2 Essbase ?
Any ideas or experience in this regard will be helpful to me as our company is going for Windows 7 and Office 2010 across the business users and if 64 bit Office is not supported or has issues i would have to suggest them to go with 32 bit Office 2010.
Thank you.

for 64 bit i guess its not avaiable for 2010 excel
but you can download 9 version or 11.1.1.3 with patch below is link.. its just a client ~~~
https://support.oracle.com/CSP/ui/flash.html#tab=PatchHomePage(page=PatchHomePage&id=gj46o799()),(page=PatchSearchResultsHome&id=gj46pr1y(search=%3CSearch%3E%0A%20%20%3CFilter%20name=%22patch_number%22%20op=%22IS%22%20value=%2210383144%22%20type=%22patch_number%22/%3E%0A%20%20%3CFilter%20name=%22platform%22%20op=%22IS%22%20value=%22%22%20type=%22platform%22/%3E%0A%3C/Search%3E&incFamilyProds=false&flag=search))
~~~More info from oracle support ~~~~
Support for Microsoft Office 2010 has been added to the following releases:
Smart View:
Essbase v9.3.3 for Client Third Party Software.
Smart View v11.1.1.3.02. This release is available as Patch 9889521. It offers support for 32-bit Office 2010 for Smart View only.
Smart View v11.1.2.1. Download the EPM System Release 11.1.2 Smart View for 32 bit Office 2010 from Oracle Software Delivery Cloud. Select the Product Pack "Oracle Enterprise Performance Management System" and the appropriate Platform.
Excel Add-in:
Essbase v9.3.3 for Client Third Party Software.
The Support Matrix and documentation for 9.3.3 can be found at: http://download.oracle.com/docs/cd/E10530_01/doc/nav/portal_1.htm
Oracle Hyperion Essbase Client 11.1.1.3.500.. This release is available as Patch 10383144.
Essbase v11.1.2.1. Download the EPM System Release 11.1.2 Excel Add-In for 32 bit Office 2010 from Oracle Software Delivery Cloud. Select the Product Pack "Oracle Enterprise Performance Management System" and the appropriate Platform.
Note: 64-bit Office is not currently supported as of December 2011. However, it is planned to be supported with SmartView only in the next release which is due early 2012. The classic Excel add-in will not support 64 bit Office regardless of version

I'm using windows 7 and working in office 2010. I have installed iCloud and I can't print my calendar from outlook all it will print is a blank calendar no appointments or birthdays . can anyone help please.

I’m using windows 7 and working in office 2010. I have installed iCloud and I can’t print my calendar from outlook all it will print is a blank calendar no appointments or birthdays . can anyone help please.
Geoff

I had a similiar problem, with my multiple devices. I open iTunes and when all devices were connected I went to the info section on each device. Under info I checked the sync calandars. Under that I click all calanders. I then did the apply in low right. I then did the sync function and it fixed it for me. You have to do this for each device.
I also checked the device (ipad,Iphone) themselves and change the calander selection to NO Catagory. Hope this helps.

I have installed oracle 10g in my winxp machine. i am using enterprise manager. i am not able to shutdown the system as it asks for os username and password. i have provided my os username and password but eerror persiste. somebody pls help me to get rid

I have installed oracle 10g in my winxp machine. i am using enterprise manager. i am not able to shutdown the system as it asks for os username and password. i have provided my os username and password but eerror persiste. somebody pls help me to get rid of this.

Here I am using Java Type IV for database
connection.
So,there was no necessity of creating DNS.How your app communicates with db shouldn't matter for the end user. Still, you may want to use a functional network name also for the thin client driver connection string.
So,is there any other way to solve this problem.What is the problem really? Do you not use dns for network naming? Maybe you have to manage the hosts file on every client then.

I have Windows 8 and Itunes 64 bit. Not able to synch any iphones or ipads with this version.

I have Windows 8 and Itunes 64 bit. Not able to synch any iphones or ipads with this version.

A Google search should provide a number of instructional links.

MacBook Pro - After Battery dies I'm not able to type in login window, until forcing a restart

Hi, as mentioned in the header : MacBook Pro - After Battery dies I'm not able to type in login window, until forcing a restart
After the battery drains to 0% the computer switches off.... *Makes sense*
Once I put the charger power chord back in for an extended period of time I hit the power button and then see the login screen.... *Makes sense*
However it won't let me type into the login box therefore having to force a restart and lose any saved data or data open when it died of battery. *WEIRD*
This happens every time my computer runs out of battery. I understand that obviously not letting the laptop die is a good idea, however it seems like there is something wrong as it allows me to login yet won't let me type anything...
Any solutions? Anyone else experience this?
I have an early 2012 MacBook Pro - 15 Inch Screen.

Hi s4mboy,
Thanks for visiting Apple Support Communities.
I'd start with resetting the SMC and PRAM on the MacBook Pro:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
OS X Mountain Lion: Reset your computer’s PRAM
http://support.apple.com/kb/ph11243
Cheers,
Jeremy

Ipod touch 4th gen needed a new screen and sleep/wake switch. So, I replace them. I was able to get to settings and do "erase all content and settings". I am not able to totally shut this device off as it keeps restarting after a few seconds.

Ipod touch 4th gen needed a new screen and sleep/wake switch. So, I replace them. I was able to get to settings and do "erase all content and settings". I am not able to totally shut this device off as it keeps restarting after a few seconds. I have used itunes to restore and also recover. Device will actually shut off and stay shut off if I leave it connected to the computer. The moment I unplug (3 seconds) the apple logo appears, it boots, unlock screen appears, I can unlock and operate normally, unplugged or not. Just cant get it to completely shut down unplugged. Any thoughts?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem. Maybe you installed a bad component or damaged something during the repair/replacement.
Apple will not help since you worked on the iPod yourself.

I have followed the Apple Support instructions I did it 3 times and this message always appear: "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion... Please!

I have followed the Apple Support instructions but these 2 errors always appear: "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion?

Try completely removing and reinstalling iTunes and all related components; you may need to do this multiple times. It won't normally affect the iTunes library, but that should be backed up anyway.
(99331)

Hello, i changed my mediathek-folder due to space-problems and since then i am not able to fill the iphone (4) with music anymore. also i cant delete music in itunes, which already is on the iphone... HELP!!!

hello, i changed my mediathek-folder due to space-problems and since then i am not able to fill the iphone (4) with music anymore. also i cant delete music in itunes, which already is on the iphone... HELP!
does anybody know how to solve this problem? thx!

If you want to try to clear even more disk space see https://discussions.apple.com/thread/5872318?tstart=0

HT1349 my laptop got corrupted and recovered but i am not able to connect my iphone to my laptop

my laptop got corrupted and recovered but i am not able to connect my iphone to my laptop. Pls help me to recovery my iphone.

I had the same problem with my wife's iPhone 4, go to settings, network an see if 3G is activated in your phone, also check if data is activated, if this don't work, than the problem is not in the phone but with the carrier.
Your phone may show the 3G or the Edge network icon next to the signal bar, but 3G and Edge may not be really activated for your phone in your carrier network, even if you have a data plan, sometimes their activation department kind of forget to activate the full service in their network, it already happen to us several times.
Call your carrier and confirm if they really activated the 3G or Edge data in your phone in their network according to your data plan . They may need your phone's EMEI and ICCID numbers, you will find it at settings, info
Hope that helps

I have a Nikon Coolpix P510 and with Picasa I am not able to view videos or continous photos. Before I purchase Adobe Lightroom I want to know if I am able to view those features?

I have a Nikon Coolpix P510 and with Picasa I am not able to view videos or continous photos. Before I purchase Adobe Lightroom I want to know if I am able to view those features?

The best thing to do is download the trial of Lightroom and see if it works for you. The trial is the complete program. The only thing different about the trial is that it expires after thirty days. Your images stay in the folders you already have so there's little risk. Good luck!

Im trying to download pandora radio on my ipad 2 and it says it is not able can somebody tell me where or how can i download it

Im trying to download pandora radio on my ipad 2 and it says it is not able can somebody tell me where or how can i download it

I assume you're trying to download from the App Store, right? This is the only way it can be installed on your iPad. What is the exact error message you're getting?
Try rebooting your iPad and attempting to download Pandora again:
To reboot your iPad, hold down the sleep/wake button and the home button simultaneously until the screen goes black and the Apple logo appears. If, during this process, a slider appears on the screen to power it off, ignore it and keep holding the buttons down.

HT1414 I have an Iphone 3GS 16gb which was working on ios 4.1.1 The phone isn't factory unlocked. I upgraded it to IOS 6.0.1 and after that i am not able to search for networks. it shows no services.

I have an Iphone 3GS 16gb which was working on ios 4.1.1
The phone isn't factory unlocked. I upgraded it to IOS 6.0.1 and after that i am not able
to search for networks. it shows no services.

Ok thank you so much! Although I ended up taking the sim card out of my new Iphone and reinserting it into my old one it finally let me restore it! So thanks once again this really helped!

I have iphone 4s , I'm not able to join any wifi, I have tried all the methods, resetting, trying different wifi and many others , but still not able to join any wifi , what shall I do?

I have iphone 4s , I'm not able to join any wifi, I have tried many things, resetting, trying different wifi and many others , but still not able to join any wifi , what shall I do?

Contact iTunes support. Nobody here can help with billing problems.

HT1277 I set up a new folder for an email sender and now my emails are not able to use the rules that I set up. What can I do to enable them again.

I set up a new folder for an email sender and now my emails are not able to use the rules that I set up. What can I do to enable them again.

I don't seem to be able to copy a rule, but, this is how one rulel displays.
Name of Rule is Richard Cryar.
If any of the following conditions are met:
From contains rcryar@auduboncapital
Move message to Richard Cryar mailbox
Not only does this rule not work, but all emails are going into the new box I created and not to the inbox.

Windows 7 Pro and Enterprise and Office 2010 Not Able to re-Activate

Similar Messages

Maybe you are looking for