Windows 7 "Save As" hangs in the common dialogue box

All attempts to Save As hang when the common dialogue box comes up.
This hanging occurs with all the Office 2013 programs, custom applications, the lot.
It hangs before I get a chance to key in anything.
All Windows Updates done, Registry Booster says the registry is error free, Microsoft Security Essentials detects nothing, etc, etc.
I have tried several of the suggestions available from the Internet, none of them fix the issue.
From this Forum I see that this has been a problem in the past.
How can I pin down what is actually going wrong please!
Mike Southwark
20.01.2014
MS

Hi,
This issue can be caused by network locations or printer configuration in your Office.
Please test the steps in following articles:
Microsoft Office stops responding when you try to open or save a file
https://support.microsoft.com/kb/313937/en-us
Excel hangs or becomes unresponsive when saving or closing a workbook
http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2012/04/12/excel-hangs-or-becomes-unresponsive-when-saving-or-closing-a-workbook.aspx
If the issue still persists, please help to collect the event log and app crash dump file and upload here for further research.
First enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing it:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\EXCEL.EXE]
"DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
  00,6d,00,70,00,73,00,00,00
"DumpCount"=dword:00000010
"DumpType"=dword:00000001
"CustomDumpFlags"=dword:00000000
Then, open Excel to repro the issue. If crash issue appeared, please find the crashdump file under c:\.
Please upload this file into Skydrive and shared the link here.
Also, you can try to analyze dump by yourself if you would like to：
How to analyze app crash dump file:
http://blogs.technet.com/b/askperf/archive/2007/05/29/basic-debugging-of-an-application-crash.aspx
Wait for your response.
Kate Li
TechNet Community Support

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