Windows 7 tells me that my windows is not genuine and the problem is Firefox. I did a total install and lost every thing and it worked fine for a month and it did it again.

At windows start up it tells me that this copy of window is not genuine and as get into window a message pops up telling that fine the solution qlick here and this tells me is firefox and the steps I need to take. But nothing works even taking the cumputer to an earlier date through system recovery.

You need to have the original serial number from the first time. If you purchased it thru a school program/discount then you should check with the school to see if they still have some way of assisting you.

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TS1398 My ipod touch will not connect to our wifi all of a sudden. It has worked fine for 6 months and now just has stopped connecting. I have done all the trouble shooting tips available. Any other ideas?

We bought this itouch for our daughter for Christmas (2011), It has worked fine all this time until now. All of a sudden it will not connect to our home wi fi. All the other ipods/iphones/laptops and desktop are connecting fine so I know it is not the router itself. I have tried all the standard troubleshooting tips (forgetting the network and resetting it on the ipod, turning it off an on, plugging it in and updating the software, we even restored it completely from itunes as a new ipod). It lists the network as available but then when you try to connect it just sits there with the little circle icon thing spinning, trying to connect but never does.Please help!

So you also rebooted your router correct? Does the iPod still connect okay to other networks?
B-rock

My ipod 4 when i plug it to my pc Windows 7 had worked fine for 8 months then one day i plug it in and a message came USB device not recognized, i tried reset network settings and nothing called apple they did not know any help out there TX

My ipod 4 when i plug it to my pc Windows 7 had worked fine for 8 months then one day i plug it in and a message came USB device not recognized, i tried reset network settings and nothing i did not install any software before this happend i called apple they did not know, any help out there TX

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Firefox browser keeps going into not responding mode and the firefox experts continue to "not respond" to the problem. Firefox 11.0 and W7.

Firefox browser keeps going into not responding mode and the firefox experts continue to "not respond" to the problem. Firefox 11.0 and W7. When will you respond??

Try to start Firefox in [[Safe mode|Safe mode]]. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works find in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.
A few other basic trouble shooting things you can try is this:
Run all Windows Updates, install all needed service packs, etc.
Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. [https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers].
Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/].
Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]. This helps check that there are no viruses on your computer causing issues. you can uninstall this program after you clean off any infections.
Now when Firefox hangs, is this randomly, on specific websites, etc.? You can also read [https://support.mozilla.org/en-US/kb/Firefox-hangs https://support.mozilla.org/en-US/kb/Firefox-hangs]

My macbook from 2008 which I bought used worked fine for 3 weeks and then suddenly it started restarting and now it restarts, goes to grey apple screen and a code saying something about a kernel panic appears and it restarts again and again. Help?

My macbook from 2008 which I bought used worked fine for 3 weeks and then suddenly it started restarting and now it restarts, goes to grey apple screen and a code saying something about a kernel panic appears and it restarts again and again. Help?

Restart the computer and immediately hold the Option key down.
Select the Recovery partition and continue.
On the next pane, select Disk Utility and continue.
When DU opens, select your hard drive in the left column, click the First Aid tab, the click Repair Disk.
When that is done, quit DU and restart in the usual way.

QIP7100 again showing activation failure (after having worked fine for a month)

So - my newest control box (motorola QIP7100) is not working. When I first got it it kept failing to activate and giving me the error message: MoCATX Rate (84 Mbps) is low. Verizon saw my message in the forum and were able to correct the issue remotely. The set worked fine for a month, but now it is showing the same error again. There were no changes to the TV or box, no power surges, nothing. Does anyone know what I can do?
Thanks

Hello Romney68,
I responded to the message you sent me. Let me know if this issue is still existing.
Shamika_Vz
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

I have an iPhone 4S. I'm using a Belkin tune-cast F8Z498 FM transmitter. Has worked fine for several months. Now I'm getting an "accessory not supported" message. Any help out there?

I have an iPhone 4S. I'm using a Belkin tune-cast F8Z498 FM transmitter. Has worked fine for several months. Now I'm getting an "accessory not supported" message. Any help out there?

people repport dirt in the connector can cause this
guess a broken connector could too

I am a new mac user and have a 15 macbook pro (non retina display). I am having an issue with safari "freezing" ...it will work fine for a while and then I will open a new tab and attempt a website that won't load and after that it seems no website will.

So yes like mentioned above...i am a new mac user...have only had it about four days and have had a windows based system always before this. The issue I am having is that I will be in safari and it will work perfect for a while and then i will open a new tab and attempt another website and it will either be extremely slow or will give the error that it cannot connect to the server, however, when i run diagnostics my internet is fine. The only solution i have found is to reboot and geeksquad has been unable to replicate the problem while connected to my computer to try to do so. Does anyone have any suggestions or anyone else with this problem? If you have a "fix" please try layman's terms because again I have no idea about macs haha. Thanks,

So yes like mentioned above...i am a new mac user...have only had it about four days and have had a windows based system always before this. The issue I am having is that I will be in safari and it will work perfect for a while and then i will open a new tab and attempt another website and it will either be extremely slow or will give the error that it cannot connect to the server, however, when i run diagnostics my internet is fine. The only solution i have found is to reboot and geeksquad has been unable to replicate the problem while connected to my computer to try to do so. Does anyone have any suggestions or anyone else with this problem? If you have a "fix" please try layman's terms because again I have no idea about macs haha. Thanks,

Hi, my photoshop elements 12.0 had been working fine for severeal months on my PC (Win8.1 64-Bit). Since a few days it crashes right after the start. In the Windows event viewer I found following messages:

Name der fehlerhaften Anwendung: PhotoshopElementsOrganizer.exe, Version: 12.0.0.0, Zeitstempel: 0x5314d4d4
Name des fehlerhaften Moduls: MSVCR100.dll, Version: 10.0.30319.1, Zeitstempel: 0x4ba1dbbe
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00002357
ID des fehlerhaften Prozesses: 0x1a30
Startzeit der fehlerhaften Anwendung: 0x01d06594ad77b481
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe
Pfad des fehlerhaften Moduls: C:\Program Files (x86)\Adobe\Elements 12 Organizer\MSVCR100.dll
Berichtskennung: f21b3990-d187-11e4-82f5-448a5b82d1a6
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Any hints how to solve this issue are welcome!

Ah, I was able to delete it that time. You're right, it was just a matter of timing.
Sadly, the problem persists-- after deleting the preferences file, I opened up a picture and tried to add text with the text tool, and Photoshop crashed again.
Edit: Okay, I tried to reset the text tool, but Photoshop crashes before I can reset it (basically, right after I click). I tried resetting all the tools, but that didn't work. I also held shift to start without third-party tools, but there was no change. Pretty sure I don't have any third-party tools installed, unless they were bundled with Photoshop.

Hi, my iphone 4 has diaplay priblems. that is once in a while the display gets distorted, fuzzy or in other words blurry. it happens with all the applications. even after eastrting the phone it works fine for few minutes and again the problem reappears.

please help me fix the problem with my iphone 4. the display becomes distorted, fuzzy and blurry once in a while. i have no idea whi this is happening. how can i fix my phone?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use..
If necessary...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414

Email not opening This is a sudden thing, Email had been working fine for two months then today would not stay open now it will not open at all. after trying to open mail I receive a white screen for a nano second and the app closes

Email not opening on my iPad2 This is a sudden thing, email had been working fine since purchasing the device then today would not stay open, now it will not open at all. After trying to open mail I receive a white screen for a nano second and the app closes.

Have you tried closing the Mail app completely ? From the home screen (i.e. not with Mail 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Iphone 5 cracked screen but worked fine for 7 months that have owned it, blue lines started appearing, now screen is black, but can still hear notifications HELP!!!

My iphone 5 was given to me by my sister in january, had a cracked screen, but has worked perfectly in the time i have owned it, recently it begain to have blue lines appear on the screen, but was still working, now screen is black and cant see anything, i know its on as i can hear all notifactions (messages, calls, emails etc) help please, whats wrong! can i still claim apple support, as i dont have warrenty papers?

There are no warranty papers, never have been for iPhones.
Take the device to Apple, an Out of Warranty replacement is $229.
Warranty does not and has never covered damage. The device has suffered damage (cracked screen).

HT204053 my ipad tells me that my account is not valid in the us store. I must switch to the canadian store

My ipad is telling me that I can't download US apps.
I have to change to canadain

Do you have a question?

I have already downloaded the ios 7 but cannot access the iTunes Radio from the music app. There is no iTunes Radio icon at all! How did that happen? How can I resolve the problem? Please help. Thanks!

I have already downloaded the ios 7 but cannot access the iTunes Radio from the music app. There is no iTunes Radio icon at all! How did that happen? How can I resolve the problem? Please help. Thanks!

It didn't show up in my music app for several hours. Don't know why... But it's there.
I can now access and add stations through the iTunes Store to play through music app icon.

Acrobat XI does not open - licensed copy - has been working properly for several months

acrobat XI does not open - licensed copy - has been working properly for several months. i never did have any problems before this. was acrobat 10 with acrobat XI upgrade in November 2013 so 6-7 months of trouble free use

I too have the same problem working property until about January or February this year...get "bad parameter' message trying to open files and then when I did the upgrade this a.m. it will not open at all, just spins and then disappears. I had this problem about a week ago and our IT man thought he had it resolved, even then kept getting 'bad parameter' and then this a.m. right back to not opening at all. I have Windows 7 Professional v6.1 and am wondering if it's a compatibility issue? Will I continue to have these issued until I install Windows 8?

Windows 7 tells me that my windows is not genuine and the problem is Firefox. I did a total install and lost every thing and it worked fine for a month and it did it again.

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