Windows 8.1 64-Bit AnyConnect Crash
Running Windows 8.1 (64-bit) with AnyConnect version 3.1.05170
I can connect without issue, but after an indeterminate amount of time and seemingly unrelated to whatever task I'm working on, the system crashes. BSOD with the little sad face.
I've seen at least one other post regarding this issue but, for some reason, when I tried to reply there, the UI didn't let me enter any text. Just prompted for a file upload.
Is there a fix for this issue available?
Thanks.
J
I have the same configuration and problem even with 3.1.06073 (latest). My VPNwill connect and start and then hang. If I look at the statistics I'll see Bytes being sent but the Received count will stop at 19880 bytes. I have been able to work around this sometimes by re-installing but that doesn't always work. Usually I just have to keep trying, uninstalling, re-installing and eventually it'll start working. This is very frustrating.
Similar Messages
-
Windows 8 Pro (64 Bit) error/crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL (tcpip.sys)
Hi,
I bought a new computer with Windows 8 Pro (64 Bit) in February/March 2013 and it has crashed almost every day I've had it (it crashes at least every two days). Despite constantly sending the details of the crash through to Microsoft it doesn't seems
to have been addressed. The error message that pops up every time is the same. It is on a blue screen and says:
"Your computer has encountered an error and needs to restart :(
DRIVER_IRQL_NOT_LESS_OR_EQUAL (tcpip.sys)"
Can someone please explain what I need to do to fix this? I am not a tech head so some step by step instructions would be great. Can i (re)install new drivers etc or is this a common fault of Windows 8? This is driving me crazy. It
certainly doesn't make me feel like I have a new computer that's for sure!
I just read one post that suggested someone's fault ma be because of antivirus software AVG Internet Security 2013 (which I have). How can I find out iof this is the case? And if this software doesn't work with Windows 8 does anyone know
what is the best to use with Windows 8?
Any help would be massively appreciated.
Cheers,
rdtro1* Bugcheck Analysis *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001b83e58, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800197d7168
GetUlongFromAddress: unable to read from fffff800197d71f8
0000000000000000 Nonpaged pool
CURRENT_IRQL: 2
FAULTING_IP:
tcpip!FlpReturnNetBufferListChain+e2738
fffff880`01b83e58 488b01 mov rax,qword ptr [rcx]
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: System
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
TRAP_FRAME: fffff88002b38880 -- (.trap 0xfffff88002b38880)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8004f6fc40 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa8004f6fc41 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001b83e58 rsp=fffff88002b38a10 rbp=0000000000000000
r8=fffffa8004f6fc40 r9=0000000000000000 r10=fffff88001400e80
r11=fffffa80061113d0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
tcpip!FlpReturnNetBufferListChain+0xe2738:
fffff880`01b83e58 488b01 mov rax,qword ptr [rcx] ds:00000000`00000000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800194d8769 to fffff800194d9440
STACK_TEXT:
00 nt!KeBugCheckEx
01 nt!KiBugCheckDispatch
02 nt!KiPageFault
03 tcpip!FlpReturnNetBufferListChain
04 NETIO!NetioDereferenceNetBufferList
05 fwpkclnt!FwppDereferenceNetioNetBufferList
06 fwpkclnt!FwpsDereferenceNetBufferList0
07 tunnel!TunnelUserRestoreAndFreeNblAndNbState
08 tunnel!TunnelUserReturnNetBufferLists
09 ndis!ndisInvokeNextReceiveCompleteHandler
0a ndis!NdisReturnNetBufferLists
0b tcpip!FlpReturnNetBufferListChain
0c NETIO!NetioDereferenceNetBufferListChain
0d tcpip!TcpFlushDelay
0e tcpip!TcpPreValidatedReceive
0f tcpip!IppDeliverListToProtocol
10 tcpip!IppProcessDeliverList
11 tcpip!IppReceiveHeaderBatch
12 tcpip!IpFlcReceivePackets
13 tcpip!FlpReceiveNonPreValidatedNetBufferListChain
14 tcpip!FlReceiveNetBufferListChainCalloutRoutine
15 nt!KeExpandKernelStackAndCalloutInternal
16 nt!KeExpandKernelStackAndCalloutEx
17 tcpip!FlReceiveNetBufferListChain
18 ndis!ndisMIndicateNetBufferListsToOpen
19 ndis!ndisInvokeNextReceiveHandler
1a ndis!NdisMIndicateReceiveNetBufferLists
1b tunnel!TeredoWfpIndicationWorker
1c tunnel!LwWorker
1d nt!IopProcessWorkItem
1e nt!ExpWorkerThread
1f nt!PspSystemThreadStartup
20 nt!KiStartSystemThread
Image path: \SystemRoot\system32\DRIVERS\tunnel.sys
Image name: tunnel.sys
Browse all global symbols functions data
Timestamp: Thu Jul 26 04:23:04 2012 (5010AA08)
CheckSum: 000296F2
ImageSize: 0002C000
File version: 6.2.9200.16384
Product version: 6.2.9200.16384
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 3.6 Driver
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: tunnel.sys
OriginalFilename: tunnel.sys
ProductVersion: 6.2.9200.16384
FileVersion: 6.2.9200.16384 (win8_rtm.120725-1247)
FileDescription: Microsoft Tunnel Interface Driver
LegalCopyright: © Microsoft Corporation. All rights reserved.
Disable the Teredo Tunneling Pseudo-interface 6to4 Adapter
How to Disable Teredo Tunneling Pseudo-interface 6to4 Adapter
http://blogs.msdn.com/b/richin/archive/2010/11/26/how-to-disable-teredo-tunneling-pseudo-interface-6to4-adapter.aspx
Does this fix it?
"A programmer is just a tool which converts caffeine into code" -
Windows 8.1 (64-bit) Keeps Crashing
Hey, first time post. About a month ago I built my first computer and for the most parts it works. There has been instances
however where my computer crashes with the blue screen of death. I have checked the forums for similar problems, and even tried a few of the solutions. I thought I solved the problem, but now my computer has started crashing again.
Here are my specs.
CPU
Intel Core i7-4790 3.6GHz Quad-Core Processor
CPU Cooler
Thermaltake Gravity i2 31.3 CFM CPU Cooler
Motherboard
ASRock B85 Anniversary ATX LGA1150 Motherboard
Memory
PNY XLR8 8GB (1 x 8GB) DDR3-1600 Memory
Storage
Transcend SSD370 512GB 2.5" Solid State Drive
Hitachi Deskstar 1TB 3.5" 7200RPM Internal Hard Drive
And a different 750GB Internal Hard Drive
Video Card
Gigabyte GeForce GTX 970 4GB WINDFORCE 3X Video Card
Case
Thermaltake Versa H22 Window ATX Mid Tower Case
Power Supply
Enermax REVOLUTION X't 630W 80+ Gold Certified Semi-Modular ATX Power Supply
Optical Drive
Samsung SH-224DB/BEBE DVD/CD Writer
Operating System
Microsoft Windows 8.1 (64-bit)
Wired Network Adapter
TP-Link TG-3468 10/100/1000 Mbps PCI-Express x1 Network AdapterAlso these three
Log Name: Application
Source: Application Error
Date: 4/16/2015 7:59:20 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Serge-PC
Description:
Faulting application name: LogonUI.exe, version: 6.3.9600.17415, time stamp: 0x5450541b
Faulting module name: USBKeyCredentialProvider.dll_unloaded, version: 0.0.0.0, time stamp: 0x53d9fa55
Exception code: 0xc0000005
Fault offset: 0x000000000002b4a8
Faulting process id: 0x550
Faulting application start time: 0x01d078a154ac9239
Faulting application path: C:\WINDOWS\system32\LogonUI.exe
Faulting module path: USBKeyCredentialProvider.dll
Report Id: 9856a26a-e494-11e4-825d-d050994d56ae
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-16T23:59:20.000000000Z" />
<EventRecordID>1291</EventRecordID>
<Channel>Application</Channel>
<Computer>Serge-PC</Computer>
<Security />
</System>
<EventData>
<Data>LogonUI.exe</Data>
<Data>6.3.9600.17415</Data>
<Data>5450541b</Data>
<Data>USBKeyCredentialProvider.dll_unloaded</Data>
<Data>0.0.0.0</Data>
<Data>53d9fa55</Data>
<Data>c0000005</Data>
<Data>000000000002b4a8</Data>
<Data>550</Data>
<Data>01d078a154ac9239</Data>
<Data>C:\WINDOWS\system32\LogonUI.exe</Data>
<Data>USBKeyCredentialProvider.dll</Data>
<Data>9856a26a-e494-11e4-825d-d050994d56ae</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 4/16/2015 7:59:20 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Serge-PC
Description:
Faulting application name: LogonUI.exe, version: 6.3.9600.17415, time stamp: 0x5450541b
Faulting module name: USBKeyCredentialProvider.dll_unloaded, version: 0.0.0.0, time stamp: 0x53d9fa55
Exception code: 0xc0000005
Fault offset: 0x000000000002b4a8
Faulting process id: 0x550
Faulting application start time: 0x01d078a154ac9239
Faulting application path: C:\WINDOWS\system32\LogonUI.exe
Faulting module path: USBKeyCredentialProvider.dll
Report Id: 9856a26a-e494-11e4-825d-d050994d56ae
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-16T23:59:20.000000000Z" />
<EventRecordID>1291</EventRecordID>
<Channel>Application</Channel>
<Computer>Serge-PC</Computer>
<Security />
</System>
<EventData>
<Data>LogonUI.exe</Data>
<Data>6.3.9600.17415</Data>
<Data>5450541b</Data>
<Data>USBKeyCredentialProvider.dll_unloaded</Data>
<Data>0.0.0.0</Data>
<Data>53d9fa55</Data>
<Data>c0000005</Data>
<Data>000000000002b4a8</Data>
<Data>550</Data>
<Data>01d078a154ac9239</Data>
<Data>C:\WINDOWS\system32\LogonUI.exe</Data>
<Data>USBKeyCredentialProvider.dll</Data>
<Data>9856a26a-e494-11e4-825d-d050994d56ae</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: NvStreamSvc
Date: 4/16/2015 7:45:27 PM
Event ID: 2002
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: Serge-PC
Description:
The description for Event ID 2002 from source NvStreamSvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
NvStreamSvc
SSAU process ID 11788 did not exit, Terminating. [18]
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="NvStreamSvc" />
<EventID Qualifiers="32770">2002</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-16T23:45:27.000000000Z" />
<EventRecordID>1175</EventRecordID>
<Channel>Application</Channel>
<Computer>Serge-PC</Computer>
<Security />
</System>
<EventData>
<Data>NvStreamSvc</Data>
<Data>SSAU process ID 11788 did not exit, Terminating. [18]</Data>
</EventData>
</Event> -
Windows 8 Pro (64 Bit) error/crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL
plz.help me too. I bought my sony vaio laptop just a few days ago, and i updated it to windows 8.1 pro immediately. after that, it comes to crashes severals times a day . and here is my dump file:
hxxps://skydrive.live.com/embed?cid=A6DE62B43286857C&resid=A6DE62B43286857C%21533&authkey=AEU5UggEXk7kdcQ
My best guess is Thunder
-
Windows 8 Pro (64 Bit) error/crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL again
Hello,
I have a problem with my Windows 8 Pro. This is the message i've got when BSOD appear:
"Your computer has encountered an error and needs to restart :(
DRIVER_IRQL_NOT_LESS_OR_EQUAL"
Please help me fix this thing.
This is my DMP file:
http://1drv.ms/TEe6I9
Thank youKikygeboy
Your Kaspersky is killing tcpip.sys. I would remove it and use the built in defender
Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\062714-22620-01 - Copy.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
OK C:\Users\Ken\Desktop
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Users\Ken\Desktop
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
Machine Name:
Kernel base = 0xfffff800`30c00000 PsLoadedModuleList = 0xfffff800`30ecaa60
Debug session time: Fri Jun 27 11:59:00.441 2014 (UTC - 4:00)
System Uptime: 0 days 0:15:40.484
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {0, 2, 0, fffff880023e6245}
*** WARNING: Unable to verify timestamp for klwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
Probably caused by : NETIO.SYS ( NETIO!NetioDereferenceNetBufferList+cb )
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880023e6245, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80030f56168
GetUlongFromAddress: unable to read from fffff80030f561f8
0000000000000000 Nonpaged pool
CURRENT_IRQL: 2
FAULTING_IP:
tcpip! ?? ::FNODOBFM::`string'+4f7ca
fffff880`023e6245 488b01 mov rax,qword ptr [rcx]
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: System
ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
TRAP_FRAME: fffff880055d1250 -- (.trap 0xfffff880055d1250)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8002679e40 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa8002679e41 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880023e6245 rsp=fffff880055d13e0 rbp=0000000000000000
r8=fffffa8002679e40 r9=0000000000000000 r10=fffff80030ef6e80
r11=fffffa8002b596e0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
tcpip! ?? ::FNODOBFM::`string'+0x4f7ca:
fffff880`023e6245 488b01 mov rax,qword ptr [rcx] ds:00000000`00000000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80030c7a369 to fffff80030c7b040
STACK_TEXT:
fffff880`055d1108 fffff800`30c7a369 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`055d1110 fffff800`30c78be0 : 00000000`00000000 fffffa80`02b59620 00000000`00000000 fffff880`055d1250 : nt!KiBugCheckDispatch+0x69
fffff880`055d1250 fffff880`023e6245 : fffffa80`00000000 00000000`000000b0 00000000`00000000 fffff880`024f2340 : nt!KiPageFault+0x260
fffff880`055d13e0 fffff880`020051eb : fffffa80`01b03030 00000000`00000001 00000000`00000000 00000000`00000000 : tcpip! ?? ::FNODOBFM::`string'+0x4f7ca
fffff880`055d1430 fffff880`02001414 : fffffa80`03bf6370 00000000`00000000 00000000`00000000 fffff880`022fb2a8 : NETIO!NetioDereferenceNetBufferList+0xcb
fffff880`055d14c0 fffff880`02300e05 : fffff880`02415b90 fffff880`02415b00 fffffa80`01b03030 fffff880`055d15f8 : NETIO!NetioDereferenceNetBufferListChain+0x2a4
fffff880`055d1590 fffff880`022fa4c4 : 00000000`00000293 fffffa80`025cd8a0 00000000`0000000f fffff880`02415b90 : tcpip!IppReceiveHeaderBatch+0x365
fffff880`055d16c0 fffff880`0237f2b8 : fffffa80`042186f0 00000000`00000000 00000000`00000001 00000000`00000001 : tcpip!IpFlcReceivePackets+0x8d4
fffff880`055d18e0 fffff880`024cdb35 : 00000000`00000002 00000000`00000010 fffff880`055d1be9 00000000`00000000 : tcpip!IppInspectInjectReceive+0x108
fffff880`055d1920 fffff800`30cbbdf5 : fffffa80`02a08860 fffffa80`02a08860 fffffa80`04978440 00000000`00000000 : fwpkclnt!FwppInjectionStackCallout+0xe5
fffff880`055d19b0 fffff800`30cbcd85 : fffff880`024cda50 fffff880`055d1b70 fffffa80`04978410 fffff880`05b64e98 : nt!KeExpandKernelStackAndCalloutInternal+0xe5
fffff880`055d1ab0 fffff880`024ceeb4 : 00000000`00000001 fffff880`055d1be9 fffffa80`03bf6370 fffffa80`01e20c00 : nt!KeExpandKernelStackAndCalloutEx+0x25
fffff880`055d1af0 fffff880`05b65037 : fffffa80`02a08860 fffffa80`04978440 fffffa80`0197a100 fffffa80`04978440 : fwpkclnt!FwpsInjectTransportReceiveAsync0+0x32c
fffff880`055d1c30 fffffa80`02a08860 : fffffa80`04978440 fffffa80`0197a100 fffffa80`04978440 fffffa80`018d0002 : klwfp+0x5037
fffff880`055d1c38 fffffa80`04978440 : fffffa80`0197a100 fffffa80`04978440 fffffa80`018d0002 fffff880`00000001 : 0xfffffa80`02a08860
fffff880`055d1c40 fffffa80`0197a100 : fffffa80`04978440 fffffa80`018d0002 fffff880`00000001 fffffa80`0000000d : 0xfffffa80`04978440
fffff880`055d1c48 fffffa80`04978440 : fffffa80`018d0002 fffff880`00000001 fffffa80`0000000d fffffa80`00000000 : 0xfffffa80`0197a100
fffff880`055d1c50 fffffa80`018d0002 : fffff880`00000001 fffffa80`0000000d fffffa80`00000000 fffffa80`00000000 : 0xfffffa80`04978440
fffff880`055d1c58 fffff880`00000001 : fffffa80`0000000d fffffa80`00000000 fffffa80`00000000 fffff880`05b64e98 : 0xfffffa80`018d0002
fffff880`055d1c60 fffffa80`0000000d : fffffa80`00000000 fffffa80`00000000 fffff880`05b64e98 fffffa80`04978440 : 0xfffff880`00000001
fffff880`055d1c68 fffffa80`00000000 : fffffa80`00000000 fffff880`05b64e98 fffffa80`04978440 fffff880`055d1c88 : 0xfffffa80`0000000d
fffff880`055d1c70 fffffa80`00000000 : fffff880`05b64e98 fffffa80`04978440 fffff880`055d1c88 00000000`00000000 : 0xfffffa80`00000000
fffff880`055d1c78 fffff880`05b64e98 : fffffa80`04978440 fffff880`055d1c88 00000000`00000000 fffff880`05b651f2 : 0xfffffa80`00000000
fffff880`055d1c80 fffffa80`04978440 : fffff880`055d1c88 00000000`00000000 fffff880`05b651f2 00000000`00000000 : klwfp+0x4e98
fffff880`055d1c88 fffff880`055d1c88 : 00000000`00000000 fffff880`05b651f2 00000000`00000000 fffffa80`04978440 : 0xfffffa80`04978440
fffff880`055d1c90 00000000`00000000 : fffff880`05b651f2 00000000`00000000 fffffa80`04978440 00000000`00000080 : 0xfffff880`055d1c88
STACK_COMMAND: kb
FOLLOWUP_IP:
NETIO!NetioDereferenceNetBufferList+cb
fffff880`020051eb 4885ff test rdi,rdi
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: NETIO!NetioDereferenceNetBufferList+cb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: NETIO
IMAGE_NAME: NETIO.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 5010aa77
IMAGE_VERSION: 6.2.9200.16384
BUCKET_ID_FUNC_OFFSET: cb
FAILURE_BUCKET_ID: AV_NETIO!NetioDereferenceNetBufferList
BUCKET_ID: AV_NETIO!NetioDereferenceNetBufferList
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_netio!netiodereferencenetbufferlist
FAILURE_ID_HASH: {8ea7863c-0f95-6006-62d5-b7c1e5abd1d7}
Followup: MachineOwner
Wanikiya and Dyami--Team Zigzag -
I need to know which update(s) I can apply to help stabalize the system.
Typing the body of the thread message in the title, huh? -)
I am working on a MacBook Pro (13-inch, Mid 2009) with boot camp running Windows 7 pro 64-bit. Windows crashes quite often now-a-days and I need to get this fixed. I heard that updating boot camp can help. Currently I am running Version 3.0.4 (322).
Only Apple could hamstring and tie Mac OS to Windows. There isn't any other than whether you can download the drivers into Windows (you can) but Apple puts a block on the installer setup even if your mac does not support it.
Windows 7 needs at least Boot Camp 3.1 and 3.3 is what you should already have. And you are not getting security updates if you don't have at least 10.6.8 as was pointed out. --- you arent using Software Update as you should. And you should backup and clone Mac (and Windows) as well.
You need Mountain Lion to use Boot Camp 5.x which supports Windows 7 & 8 and 64-bit.
I would upgrade to Lion if you can realizing that Rosetta and PowerPC are no longer supported though.
Mac 101: Using Windows on your Mac via Boot Camp
https://support.apple.com/kb/HT1461
http://www.apple.com/support/bootcamp/
Helpful Apple Support Resources (Forum Overview)
Boot Camp Support
Boot Camp Manuals
Boot Camp 5.0 Drivers
http://support.apple.com/kb/DL1638
Frequently asked question
http://support.apple.com/kb/HT4818
http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf
http://manuals.info.apple.com/en/Boot_Camp_Install-Setup_10.6.pdf
http://manuals.info.apple.com/en/Boot_Camp_Install-Setup_10.6.pdfcreate a Windows support software (drivers) CD or USB storage media
http://support.apple.com/kb/HT4407
The Boot Camp Assistant can burn Boot Camp software (drivers) to a DVD or copy it to a USB storage device, such as a flash drive or hard drive. These are the only media you can use to install Boot Camp software.
https://support.apple.com/kb/HT4569
http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.8.pdf
Instructions for all features and settings.
Boot Camp 4.0 FAQ Get answers to commonly asked Boot Camp questions.
Windows 7 FAQ Answers to commonly asked Windows 7 questions.
http://www.apple.com/support/bootcamp/
Is there a download of the Boot Camp 5 Support Software if I'm not using OS X Mountain Lion v10.8.3?
Yes, you can download the Boot Camp 5 Support Software here.
http://support.apple.com/kb/DL1638
How do I use the Boot Camp 5 Support Software I downloaded from the web page?
The download file is a .zip file. Double click it to uncompress it.
Double-click the Boot Camp disk image.
Copy the Boot Camp and "$WinPEDriver$" folders to the root level of a USB flash drive or hard drive that is formatted with the FAT file system (see question below for steps on how to format).
Install Windows, leaving the flash or hard drive attached to the USB port of your Mac.
Installation of the drivers can take a few minutes. Don't interrupt the installation process. A completion dialog box will appear when everything is installed. Click Finish when the dialog appears.
When your system restarts your Windows 8 installation is done.
Note: If the flash drive or hard drive was not attached when you installed Windows and was inserted after restarting into Windows 8, double-click the Boot Camp folder, then locate and double click the "setup.exe" file to start the installation of the Boot Camp 5 Support Software.
How do I format USB media to the FAT file system?
Use Disk Utility to format a disk to use with a Windows computer. Here's how:
Important: Formatting a disk erases all the files on it. Copy any files you want to save to another disk before formatting the disk.
Open Disk Utility.
Select the disk you want to format for use with Windows computers.
Click Erase, and choose one of the following from the Format pop-up menu:
If the size of the disk is 32 GB or less, choose MS-DOS (FAT).
If the size of the disk is over 32 GB, choose ExFAT.
Type a name for the disk. The maximum length is 11 characters.
Click the Erase button and then click Erase again.
Which versions of Windows are supported with Boot Camp 5?
64-bit versions of Windows 8 and Windows 7 are supported using the Boot Camp 5 Support Software. If you need to use a 32-bit version, you need to use Boot Camp 4 Support Software, and you must use Windows 7. 32-bit versions of Windows 8 are not supported via Boot Camp. For a complete list of Windows OS support, click here. -
Safari 5.1.5 on Windows 7 64-bit: WebKit crashes.
Hello everyone.
I have a Safari 5.1.5 installed on Windows 7 Ultimate 64-bit. The last version of Safari which really worked well on my PC was, ironically, Safari 4 Beta. It was stable, it wasn't crashing and it was a pleasure to use it. ;D Ever since Safari 4, stable version, I've had many problems w/ it. 4, in any possible version, was unusable on my PC. 5 is much better when it comes to reliability. The only problem - or rather, two problems - lies within the fact that from time to time [quite possibly every couple of hours or so] I get an information abt WebKit Engine's crash. It first manifests itself by website turning black, then every opened tab's content gets white and I get a crash report. I then have to click on every tab, the website refreshes itself and everything is fine until the next crash. Also, instead of appearing as 1 window, Safari on my system shows every opened tab as a group of separate windows within the taskbar.
I've tried uninstalling/reinstalling, repairing and other stuff but nothing seems to be working. ;( I really hate it because Safari is quite possibly my favourite web browser and am not exactly feeling the love right now.
Thanks in advance for the help,
MichałI know this is an old post, but since I ran across it while reloading software...
http://support.apple.com/kb/dl1531 = safari 5.1.7 version, and loads correctly for windows 7 64-bit -
Flash crashes Windows 7 Pro 64 bit IE11. Lenovo X301 laptop with Intel Graphics. Confirmed it happen
My company has several Lenovo X301 laptops with Windows 7 Pro (64 bit) running IE11. I load clean versions of Flash onto these laptops (latest version 12.0.0.77) and every single one of these laptops crashes when opening IE11.
One thing I noticed when I used the help.adobe.com site. Using IE11, the box which "dynamically displays the following information" shows the correct version of Flash player and OS but the browser says "None". If I run Chrome, it says the correct Flash version but the OS says "Windows 7 (32 bit) and the browser correctly says "Google Chrome".
The crash report for IE11, module name is Flash32_12_0_0_77.ocx.
1. Why is the program unable to determine the correct browser?
2. Why does it appear that a 64 bit program is trying to use a 32 bit plug-in?
Any ideas?1. "User-Agent Strings"
Microsoft "rewrote" the User-Agent Strings for the abomination they call their latest and greatest browser. User-Agent Strings are what websites use to identify the browser you're using and provide the proper content for it's browser engine, like ActiveX stuff, and Flash or HTML5 video. Thanks to the geniuses in Redmond, WA, the User-Agent Strings for IE11 (which has a Trident engine), ID it as either "Gecko" (Firefox) or "Webkit" (Chrome). Problem is: when the site the directs to the content for one of these two engines, the Trident engine in IE can't intepret it and the site then sees IE as an "unidentified" browser.Microsoft has no immediate plans to "fix" the mess they've created.
2. Chrome is a 32 bit browser, and will identify as such, including the plug-ins in it.
IE uses the plug-in from the SyWOW64 folder (WOW=Windows On WIndows - which runs 32 bit apps in the 64 bit environment) -
CF 10 continues to crash on Windows 2008 R2 64 bit
I have had CF 10 running on my VM for about a week now. The VM is Windows 2008 Enterprise, 64 bit. CF 10 is 64 bit. The error that I keep getting is:
Service Temporary Unavailable!
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Jakarta/ISAPI/isapi_redirector/1.2.32 ()
To recover, I need to stop and restart all the CF services.
Anyone else having this problem or has anyone else had to fix it?Of interest here are some CF10 metrics logging I took as a sample to compare.
05/06/2012
8:49 AM
Information
scheduler-1
Max threads: 150 Current thread count: 4 Current thread busy: 0 Max processing time: 378536 Request count: 201 Error count: 4 Bytes received: 780 Bytes sent: 6993022 Free memory: 45875240 Total memory: 175702016 Active Sessions: 0
05/06/2012
8:48 AM
Information
scheduler-2
Max threads: 150 Current thread count: 4 Current thread busy: 0 Max processing time: 378536 Request count: 201 Error count: 4 Bytes received: 780 Bytes sent: 6993022 Free memory: 47207152 Total memory: 175702016 Active Sessions: 0
05/06/2012
8:47 AM
Information
scheduler-0
Max threads: 150 Current thread count: 4 Current thread busy: 1 Max processing time: 333509 Request count: 200 Error count: 4 Bytes received: 780 Bytes sent: 5695004 Free memory: 52128072 Total memory: 175898624 Active Sessions: 0
05/06/2012
8:46 AM
Information
scheduler-1
Max threads: 150 Current thread count: 4 Current thread busy: 0 Max processing time: 333509 Request count: 200 Error count: 4 Bytes received: 780 Bytes sent: 5695004 Free memory: 59819016 Total memory: 167116800 Active Sessions: 0
05/06/2012
8:45 AM
Information
scheduler-1
Max threads: 150 Current thread count: 4 Current thread busy: 0 Max processing time: 333509 Request count: 200 Error count: 4 Bytes received: 780 Bytes sent: 5695004 Free memory: 61154744 Total memory: 167116800 Active Sessions: 0
05/06/2012
8:44 AM
Information
scheduler-1
Max threads: 150 Current thread count: 4 Current thread busy: 0 Max processing time: 333509 Request count: 200 Error count: 4 Bytes received: 780 Bytes sent: 5695004 Free memory: 62484720 Total memory: 167116800 Active Sessions: 0
05/06/2012
8:43 AM
Information
scheduler-2
Max threads: 150 Current thread count: 4 Current thread busy: 0 Max processing time: 333509 Request count: 200 Error count: 4 Bytes received: 780 Bytes sent: 5695004 Free memory: 63821448 Total memory: 167116800 Active Sessions: 0
05/06/2012
8:42 AM
Information
scheduler-2
Max threads: 150 Current thread count: 4 Current thread busy: 0 Max processing time: 333509 Request count: 200 Error count: 4 Bytes received: 780 Bytes sent: 5695004 Free memory: 65154032 Total memory: 167116800 Active Sessions: 0
05/06/2012
8:41 AM
Information
scheduler-1
Max threads: 150 Current thread count: 4 Current thread busy: 0 Max processing time: 333509 Request count: 200 Error count: 4 Bytes received: 780 Bytes sent: 5695004 Free memory: 66487544 Total memory: 167116800 Active Sessions: 0
05/06/2012
8:40 AM
Information
scheduler-0
Max threads: 150 Current thread count: 4 Current thread busy: 0 Max processing time: 333509 Request count: 200 Error count: 4 Bytes received: 780 Bytes sent: 5695004 Free memory: 67824496 Total memory: 167116800 Active Sessions: 0
The online CF10 documentation omits CF10 metrics logging details so I am not sure what to make of the log detail differing. Reference:
http://help.adobe.com/en_US/ColdFusion/10.0/Admin/WSc3ff6d0ea77859461172e0811cbf3638e6-7fe 0.html#WSc3ff6d0ea77859461172e0811cbf3638e6-7fda
I don't think the logs have been any use so far. Still interested to know why CF10 is crashing for you. Something else comes to mind. Is it possible for you to run CF10 from CMD prompt for a time, ColdFusion10\cfusion\bin\cfstart.bat ? Perhaps there is an error and having the details displayed in CMD prompt will lead to solution.
HTH again, Carl. -
I have a core i7 system with 6 GB of RAM running Windows 7 Pro 64 bit. I installed my copy of Lightroom 2 on my C: drive and updated to 2.5. When I click the import button, the program immediately terminates. If I use the menus, the import dialog appears but the program crashes.
I uninstalled 2.5 and downloaded Lightroom 3 Beta. I installed that on an external HDD (USB 2). When I click on import, the program immediately crashes. When I use the menu, the import dialog appears but there is a crash.
The crash is (endlessly) repeatable with two different versions of the program on two different disks. 2.5 worked happily with Windows 64 bit Ultimate so it looks like a Windows 7 compatibility issue - has anyone else encountered (and resolved) this problem?
SeanI removed the preferences file as directed. I clicked on the 64-bit Lightroom icon. It still crashed. I removed the entire Preferences folder and noticed that a new preferences folder was created. But Lightroon still crashed. In the same Adobe folder I went to the Photoshop CS4 folder and found a "PSErrorLog.txt" file that tracks errors. The error messages were similar, with the latest one reflecting my crash saying the following:
2009:11:20 00:13:51 : e:\ps11\ps_11_win_daily_retail\20090218.r.523\photoshop\main\photoshop\interfaces\UTrackR esourceImp.h : 136 : REQUIRE failed
I have no idea what that means except something failed. Maybe someone else knows what it means.
I've attached the log file in case it can help anyone.
Alan Dombrow
[email protected] -
PlayMemories Crashes on Windows 8.1 64 Bit
PlayMemories is crashing on Windows 8.1 64 Bit. It crashes as soon as I start it up, with "Browser Stopped Wiorking".
From Windows Event Log:
Faulting application name: PMBBrowser.exe, version: 9.2.0.2052, time stamp: 0x54d349d3
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x352c
Faulting application start time: 0x01d051e3319a6d63
Faulting application path: C:\Program Files (x86)\Sony\PlayMemories Home\PMBBrowser.exe
Faulting module path: C:\Windows\SYSTEM32\MSVCR100.dll
Report Id: 70ec99c0-bdd6-11e4-826d-8086f23f5dda
Faulting package full name:
Faulting package-relative application ID:
This is the only application I'm having trouble with. The error occurrs as soon as the software starts up.
How do I fix this?
The problem with using Explorer to copy the files from the camera disc is that the raw files are in a format that
my movie making/DVD burning software doesn't recognize. Using PMB on my older computer isn't really an option, because the files are big and hard to transfer to this computer. Is there any other way to import movies from the camera onto my computer?Hi,
This particular question pertain to Windows 10 Preview. Please post your question on this link
http://answers.microsoft.com/en-us/windows/forum/windows_tp?auth=1.
So that experts will be able to help you better.
Regards,
Bharath -
Hi Adobe
You a have a really wonderful PhotoShop CC product. It's really great, and I know new versions such as 2014 have their teething problems.
But I am getting really sick of my Windows 7 Professional 64-bit PC being crashed whenever I try to use PhotoShop CC 2014 Sharpen / Blur Reduction and also Noise Reduction.
This happens both with JPG's and PSD's.
Please sort your **** out and get some patches out to address this quickly !!
Chris TattersallChris,
It doesn't crash for everyone. A person could be forgiven for saying, in return, "Please sort out your **** system problems".
Trust me when I say many, many problems are caused by the computer system setup not being up to the needs of this cutting-edge graphics software. Photoshop is heavily dependent on the GPU, and GPU drivers are notorious for having bugs (they're primarily written to run games).
However, that being said, recent driver releases from both ATI and nVidia do actually work pretty well with Photoshop CC 2014.
What video card do you have?
What display driver version are you running?
If you're unsure how to tell these things, go into Photoshop, choose Help - System Info, copy the data, and post it here.
-Noel -
Upon Launch After Effects Pro CS3 Crashes - Windows 7 Ultimate 64 bit
I recently installed the 32 bit version of Adobe After Effects Professional CS3 (and later applied the 8.02 Update) on my Windows 7 Ultimate 64 bit computer (Service Pack 1 - 12 GB RAM). It's installed (along with all of my other applications) on a 256 GB solid state drive.
Shortly after launching the application (as it begins to load), the following message appears:
After Effects Error: sfntread library error (83 :: 4)
It continues to reappear several times after clicking 'OK'.
Then a final error message appears just before the program aborts its loading process and crashes:
After Effects warning: unknown BIB error, sfntread library error CT, 0
I currently have the complete version of Adobe Design Premium CS5 also installed on my Windows system. No problems occurred with its installation and all of the programs within the suite launch and load properly as expected. The only other Adobe CS3 application that I also installed before installing After Effects CS3 was Premeire Pro CS3 which also installed, launched and loaded properly with no error messages appearing during the entire process.
I did an initial search here on the forum using the error messages but did not find a solution that is workable with my particular operating system (64 bit) and the 32 bit After Effects Professional CS3 application.
Any assistance with this would be greatly appreciated.Here's a page that might be useful:
http://aeerrors.myleniumstuff.de/?p=370
Note that Windows 7 is not listed as an operating system supported for After Effects CS3:
http://kb2.adobe.com/cps/836/cpsid_83637.html#main_After_Effects_CS3_system_requirements
The application was written, tested, and released before Windows 7 was available. -
I'm running Mozilla firefox 32.0.3 (most updated version) on a laptop with Windows 7 Professional 64 bit. Since downloading, Firefox crashes after an hour, does the same in safe mode. I already reset my browser to the default settings but that did not solve the issue. What can be causing the problem? Here is crash reports for the last 3 days (however, not all are there...crashes several times each day)
bp-c79927d8-e6f0-4c56-b7c0-b7d3e2141010
15 minutes ago
bp-4d0435ee-865e-426a-85ea-f86b52141009
9 hours ago
bp-3b7dc3ca-1c8f-4a7e-a27d-041c72141009
11 hours ago
bp-0026a2e2-c9de-41da-9e40-ee6892141009
20 hours ago
bp-dc4c2807-593b-4e2e-acbf-40ad52141008
2 days ago
bp-dbd50b18-91b0-451e-964c-0b6742141007
3 days ago
bp-4e06e5b8-c48b-48d7-93d8-da8bd2141007
3 days agoThank you for your quick response Philipp.
I have used this extension with previous versions of Firefox and had no issues. Why is this a problem on the latest version? Do you know of another "TimeLineRemove" extension that will work with this version of Firefox? Will reverting to an earlier version of Firefox solve this issue allowing me to continue using "TimeLineRemove"? -
Firefox 26 crashes on exit in Windows Vista Ultimate 32-bit.
It doesn't matter if I click the Red X, go under File -> Exit or type Alt + F4 to exit out of Firefox under Windows Vista Ultimate 32-bit. It almost always produces an error message that Firefox has stopped working.
I can't find how to post a JPEG Screenshot of the error message here.
This doesn't occur under Windows XP Pro.
Otherwise, the browser works fine under either OS.Here's the screenshot(s). I had to take 2 because the lower portion of the error message that lists the details won't expand.
Maybe you are looking for
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My iPhone 5S always asks for my iTunes password before i can use my fingerprint
I have set my iPhone 5s up, i use the fingerprint sensor to unlock and dowload apps etc, i have gone in to settings, general, Touch ID & Passcode, Touch ID and selected to use the finger print sensor for iTunes & App Store, i put my password in etc,
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Why is the playback different from the preview?
It's display on the same monitor, but clearly the playback looks so much different than the export preview I also tried taking a snapshot and it doesn't look like the one displayed on the project monitor.
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Hello [Sorry for asking the same question in the wrong place/forum of "Hyper-V"] I am using a CentOS 6.5 VM (Linux kernel 2.6.32-431) and (generation 2) CentOS 7 VM (Linux kernel 3.10.0-123) with Hyper-V KVP daemon installed, and I periodically query
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Lightroom 1.4 won't read RAW images from my camera
I upgraded from a Canon Rebel XT to a Canon 1000D (Rebel XS), and it won't read RAW files anymore. When I try to import a RAW file, it says "file appears to be unsupported or damaged." I've read that I can download a plugin to solve this problem, but
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Song order when browsing mp3s in media mgr
What dictates the song order? If I browse all songs in a folder, they seem to be in random order, rather than alphabetical.