Windows 8.1 desktop Freezes after boot for about 20 seconds

only the desktop freezes, it refuses to accept clicks on anything then all of the sudden it works fine.
if I opened an application (like tmp.txt ) I get as many as I clicked on during the freeze period.
the task bar works during this freeze period, just the desktop is frozen. I can' bring up the task manager during this time.
this is the only error in the event log. I've tried looking at links for this but NOTHING helps. I don't know what that LiveComm.exe product is but I can't get rid of it and I can't stop it from causing issues.
The program LiveComm.exe version 17.5.9600.20498 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: 9c0
 Start Time: 01cf8752c9c04e65
 Termination Time: 4294967295
 Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20498_x64__8wekyb3d8bbwe\LiveComm.exe
 Report Id: bd37c23b-f346-11e3-bea3-50e54947ce8f
 Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20498_x64__8wekyb3d8bbwe
 Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Hi,
Regarding current information we can't say that it related to this exe file.
We need to use Clean boot mode and Safe mode to test the results:
Please first restart the Windows in Clean boot and see if the issue still persists after reboot:
How to perform a clean boot
http://support.microsoft.com/kb/929135
If the issue doesn’t appear, you can determine which one can be the cause by using dichotomy in MSconfig. Checking on half of Non-Microsoft service and restart, determining which half of the services cause the issue and repeating to check half of the problematic
half services.
If the issue still persists in Clean boot mode, please test in Safe mode.
Let me know the results in Safe mode.
If we cannot identify this issue in Clean boot and safe mode, please help to collect the boot trace and let's see what cause this issue:
Windows Performance Toolkit: Simple Boot Logging
http://www.autoitconsulting.com/site/performance/windows-performance-toolkit-simple-boot-logging/
You can upload the etl file from this tool for our research.
Kate Li
TechNet Community Support

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