Windows 8.1, Office Home and Business 2013: This file can't be previewed because of an error in Microsoft ........... previewer

Previewer for office files is not working from the same application: i.e. can't preview Excel files when attempting to open one from Excel, same with Word and PowerPoint. I can preview all files from Outlook, and, funny, I can preview files other than Excel
from the Excel previewer, files other than Word from the Word previewer, etc.
I can preview all files from Explorer.
I've looked at previous threads and there are some with the same problem dating back to 2009, all UNSOLVED.
This is a new lap top, new Windows 8.1 and just-installed Office 2013, and 8.1 and Office have these persistent glitches.
Very frustrating to say the least.

Hi CALQ59,
Unfortunately, the article you were referred to, by Melon, is simply an article that is explaining a behaviour (some would say bug) in Windows and the Office previewer system. There appears to be a limitation that occurs whereby, if you have an instance
of the Office application open, for which you would like to preview something in an Explorer window, it will not be able to preview the file. To be able to preview the file, this article states that you "must open another instance of the program to preview
the document." So, either open another instance of the Office application in question or quit any instances of the Office application in question and then preview the file of that same type in your Explorer windows to your heart's content. That is of
course until the next time you are working on an Office document of some sort and the previewer has a hissy fit!
This is an incredibly lame bug/limitation that exists in Windows/Office. It's of no current commercial concern to Microsoft to fix it, so we just have to work around it until the problem bubbles to the surface of the development team's bug-fix to-do list,
if ever.
Unfortunately, the way software development is going these days it's all moving towards providing Minimum Viable Product (MVP - Yes, this is a term software developers use) for the same cost as a fully functional product. The bar on software QA is falling,
but the price isn't.
Cheers,
David

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Is office home and business 2013 compatible with windows 8.1?

I have read several issues with installing Microsoft home and business 2013 and the system running right on windows 8.1 has the issue been resolved or is there another version of Microsoft home and business I should download?

Hello,
In theory, Microsoft Office Home and Business 2013 is
compatible with Windows 8.1. You can check if your system meets the requirements by clicking the Requirements tab in the webpage below:
http://www.microsoftstore.com/store/msusa/en_US/pdp/Office-Home-and-Business-2013/productID.259321600
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Is Office Home and Business 2013 fully compatible with Sharepoint Online (Office 365)?

My client recently upgraded 3 Windows 7 PCs (2-32 & 1-64-bit OS) from Office 2007 32-bit (which was actually working fine against Exchange/SharePoint Online) to Office Home and Business 2013 (32-bit)
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Problem Event Name: AppHangXProcB1
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Hi raygabe,
I couldn't find the document mentioned there is any compatibility between Office365 SharePoint online and Office Home and Business 2013 version, I would recommend that you check if the issue could be reproduced on other Win7 machines installed with Office
Home and Business 2013 installed directly instead of upgrading from Office2007, see if issue is related to Office application upgrade.
I also recommend that you post this issue on our dedicated Office365 SharePoint online forum and Office 2013 forum for a better assistance with more experts regarding this issue from the following links.
http://community.office365.com/en-us/f/154.aspx
https://social.technet.microsoft.com/Forums/office/en-us/home?category=officeitpro
Thanks,
Daniel Yang
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you havefeedback for TechNet Subscriber Support, contact [email protected]
Daniel Yang
TechNet Community Support

How to apply an Outlook 2013 Open license to a pre-installed Office Home and Business 2013 installation for Email Auto Archiving functionality

We're deploying new Dell pc's.
Unfortunately we have a large existing install base of Office Home and Business in the field due to customers buying Office bundled on Dell machines. Buying Open License Outlook licenses is more cost effective than upgrading to Office Pro Plus for all
these users and is our preferred path. We aren’t sure how to apply these Open License Outlook licenses since the Home and Business installations work off a single license key for all the applications

Hi,
Isn't the Office bundled on Dell machines already activated?
If it's the OEM version that has been installed on the machines and you want to use retail product keys to activate the Office, it's not possible. You will need to uninstall the OEM version and install the retail version.
You can check the OEM licensing system here:
http://www.microsoft.com/OEM/en/licensing/productlicensing/Pages/office-2013-licensing-packaging.aspx
To find more help about OEM depolyment, I should recommend you to get contact with the OEM Reseller Support System
http://www.microsoft.com/OEM/en/Pages/contactus.aspx
If I misunderstood anything, please feel free to post back.
Regards,
Melon Chen
TechNet Community Support

Exchange Online Plan 1 use with Office Home and Business 2013 License

Question: Does the Office Home & Business 2013 Outlook work properly with Exchange Online Plan 1? (are there limitations?)
As a farm dealership needing 44 licenses (very light Office product use except email), I'm struggling with the sustaining cost of Office365 Bus Prem. I've pretty much settled on buying Outlook 2013 instead of any subscription models. Office Home
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Hi GHopf,
Great advice from scottylat2486.
I find some article about the difference of Office production, please refer to:
Compare Office 365 Business Plans:
https://products.office.com/en-us/business/compare-office-365-for-business-plans?legRedir=true&CorrelationId=de56e70f-2f8a-4633-87e2-7cf478e1adb2
Choose Microsoft Office Products:
https://products.office.com/en-us/buy/compare-microsoft-office-products?legRedir=true&CorrelationId=5770b405-d067-42b4-b799-fc3dbc4cc21c
Outlook license requirements for Exchange features:
https://support.office.microsoft.com/en-us/article/Outlook-license-requirements-for-Exchange-features-46b6b7c5-c3ca-43e5-8424-1e2807917c99?CorrelationId=736f8dec-4c9f-4501-a070-191e5833bd71&ui=en-US&rs=en-US&ad=US
This question may be related to Office 365, please contact Office 365 Team so that you can get more professional suggestions. For your reference:
http://community.office365.com/en-us/default.aspx
Best Regards,
Allen Wang

Issues with Office Home and Business 2013 Online redeem

Hi Guys,
I am wondering if anyone has experienced this issue:
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Hi,
Usually, you can download and activate Office with the Microsoft Account that associated with your Office 2013 Home and Business subscription on Office Online site.
For example:
https://support.office.com/en-ie/article/Install-Office-365-Home-Personal-or-University-7a28382b-7015-4b5a-9d9b-650d15742c95
I would suggest you contact your local supplier directly, they should give you the detailed instructions on how to do this.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
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I know this has been talk about a bit...
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Tom Karpowski...

Hi Tom,
Could you please tell me how do you install Office 2013 in detail? Do you want to activate Office 2013 with Office 365 account?
If so, you can refer to this article:
http://blogs.technet.com/b/office_resource_kit/archive/2012/11/28/managing-office-365-proplus-installations-activating-deactivating-and-reactivating.aspx
Reference about Activate Office 2013:
http://office.microsoft.com/en-001/support/activate-office-2013-programs-HA102819770.aspx
If there is more information about this issue, don’t hesitate to tell me.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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Hi,
this article should be helpful:
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Don
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Outlook 2013 (included with Home and Business 2013) does not archive everything

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Outlook 2013 in HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Preferences
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Thanks in advance,
Alex

Seems this is a single problem and we may focus on the problemic machine setting or data file itself.
http://www.howto-outlook.com/faq/archivenotworking.htm
Run SCANPST tool to repair Outlook Data Files
http://office.microsoft.com/en-us/outlook-help/repair-outlook-data-files-pst-and-ost-HA010075831.aspx
Thanks.
Tony Chen
TechNet Community Support

Office home and business outlook wont open

I just purcased and installed online MS office home and business 2013 on March 20th all the programs except outlook seem to be working when I try to open outlook a box comes up saying try again or reinstall there was an instalation error
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Hi,
Please first try to run a repair of your Office installation to check the result:
http://office.microsoft.com/en-in/outlook-help/repair-office-programs-HA010357402.aspx
If problem persists, please refer to the KB article below to reinstall your Office programs. See the "Is your problem solved?" section:
http://support.microsoft.com/kb/2827031
Hope this helps.
Best Regards,
Steve Fan
TechNet Community Support

Microsoft home and business 2013 64-bit Product Key not working to activate.

Hi,
I just bought on ebay india. ( MS office home and business 2013 64-bit) During activation the screen says that there was problem.
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I went to chat with Microsoft website and they advised to post the issue here. Is there someone who can help me activate the product. I contact the seller, he says I have sent you 64-bit installation cd.
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Hi,
Have you installed any 64-bit Office products before? If yes, please uninstall them using Fix it from Microsoft:
http://support.microsoft.com/kb/2739501/en-us
http://support.microsoft.com/kb/971179
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http://office.microsoft.com/en-001/support/am-i-running-32-bit-or-64-bit-office-HA010361023.aspx
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My microsoft office programs (Home and Business 2013) all desplay error message at startup stating " non-commercial use, not licenced product". How do I fix this?

Hi,
Whenever I start any of my microsoft programs I get an error message stating "non-commercial use, not licenced product" and I cannot do anything in the programs. I havve the Home and Business 2013 version.
My husband bought the office programs for his and my computer and so they are both registered to his name however my email is the login, I dont know if this is relevant.
How do I fix this?

Hi,
Based on your description, several possibilities come to my mind.
1. You mentioned your husband bought the Office Suite for you, did he purchase one product key or two? We need to confirm if the product key can be installed on multiple machines, if a product key can be only installed once and he installed it
on his computer first, you should purchase a new product key to activate your Office.
Since the policy differs in different areas, to confirm how many machines the product key can be installed on, let your husband ask the retailer or contact the local customer service to get the answer:
http://support2.microsoft.com/gp/customer-service-phone-numbers/en-us
2. Please confirm your Office version. Based on the message "non-commercial use", I found this kb:
http://support.microsoft.com/kb/937676/
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1. Start and Office program.
2. On the File (Backstage) tab, click Account.
3. Click About (Product name: Word, Excel etc..), in the window that opens, click
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Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Microsoft Office Home and Business Edition 2013

Dear Team,
We are planning to procure microsoft office home and business edition 2013. We want to procure 50- Microsoft office home and business edition. Please let us know if there is any limitations in the licensing part as you have spoken to one of your
executive in microsoft. As per him we procure as many as per our requirement, it is legal for 200 users.
Thanks,
Rakesh Kumar

Hi,
I haven't found any other limitation in the licensing part except you should install Office on one PC at a time.
If you want to purchase 50 copies, I'm pretty sure there's no problem. But you may have to maintain 50 licence keys along with boxes and invoice, be careful and don't mess them up :)
Regards,
Melon Chen
TechNet Community Support

Reinstalling Microsoft Office Home and Business 2010 - OS 64 bit Windows 7 Home Premium on Dell Inspiron

To start at the begining....no, that's not fair, that goes all the way back to March 24th!
My hard drive has been wiped clean twice now...First time was not by MY choice...the guy from India just talked me through it, with no warning of what was going to be the result. What a nightmare!
This 2nd time when I have "retrieved" my files from my external hard drive...my documents are there....just can't open them!
Following messages when opening Word or Outlook:
"Please wait...."etc. "Configuration in Progress Microsoft Office Home and Business".... which takes forever!
Then:
"Your AutoCorrect file: c:\users\Tosi\AppData\Roaming\Microsoft\Office\MSO1033.acl, could not be saved. the file may be read only, or you man not have permission to modify the file."
Then:
"Word cannot open existing file (Normal)
In tyring to open Outlook...
Big Red cirlce with an X in it: Could not install the custom actions. The form Cache file c:\users\Tosi\AppData\Local\Microsoft\Forms\FRMCACHE>DAT is not valid. Contact your administrator.
The same message as Word "Your AutoCorrcet....etc....MSO1033.acl ...etc. "
I have tried to change permissions...no luck. How to I get FULL control over my own computer? Please!
When I do finally get Outlook open, nothing is in there. I looked for my Outlook Data folder and I see that my .pst data file is in 5 places, yet it is not connecting with Outlook. No mail, address or calendar are in there. (to back
track...the first time I retrieved my stuff off the hard drive everything worked)
Microsoft has promissed numerous times to assit me to resolve these problems through very lovely emails but no one has called to follow up and help me. I really need help and I am running out of patience.
Soon I will be saying "Goodbye Microsoft! Goodbye Dell! Hello Apple!"
Help please!
Thank you,
SMTosi

As per your description, seems the installation of Office have got completely corrupted. I would suggest you to completely remove Office 2010 from your computer and then reinstall it.
For how to remove/uninstall Office from your computer, I would suggest you to use Microsoft Fix It tool:
http://support.microsoft.com/kb/971179
After uninstalling Office, please restart your computer then try a reinstallation. If you don't have the Office 2010 installation source or DVD, please go to this website to get Office 2010 installation package:
http://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx (you might need to provide the product key of Office 2010)
Hope this helps. Thanks a lot for your patience.
Thanks,
Ethan Hua CHN
TechNet Community Support

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