Windows 8.1 printing issues printer HP Deskjet 2540

Hi everybody
I have Windows 8.1, x64 and everytime I try to print using my HP Deskjet 2540 I get a messaje:'Printer Offline" I have unistalled and re-installed several times. It did not help. Please help. Thank you

Hello there! Welcome to the forums @MBG1993
I read about the issue you're having with your Deskjet 2540 showing it's "offline", on your Windows 8.1 system.
I would like to suggest this guide to use for troubleshooting: 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print: Windows 8
Let me know the details from troubleshooting the steps!
Good luck
R a i n b o w 7000I work on behalf of HP
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Wireless Printing issues with HP Deskjet 2540

Hello everyone,
I am experiencing an issue with an HP Deskjet 2540 printer - it prints if I have connected it to a USB cable; however, it refuses to print if I try to print wirelessly.
I had initially solved this problem when I went to System Preferences > Printers and Scanners and noticed two Deskjet 2540 series icons in a window titled 'Printers'. I ended up removing one of these icons and set the other one as a default, which seemed to temporarily solve my problem. Now, I see two icons back in this 'Printers' menu and my printer refuses to print through my wireless connection.
My printer is connected to my internet connection so I don't think there is an issue here - I also have recently installed the software for this printer to make sure there was not some sort of driver issue; however, this does not seem to give me the permanent solution I am looking for.
Any Advice? My operating system is OS X Version 10.9.5

Hey @love2dance,
Welcome to the HP Support Forums! I understand you're having difficulty printing wirelessly with your HP Deskjet 2540 All-in-One Printer. I would like to assist you with this and may have some steps that will ensure you can print wirelessly from your Mac.
I recommend you start from scratch and re-do your printer install and wireless setup for best results.
Firstly, make doubly sure your printer is connected to your wireless network by doing the following:
Step one: Prepare for installationTo gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer. HP cannot set up or change the network SSID or the password.
Make sure that you have the following requirements before you begin:
Network name: The network name is the SSID (Service Set Identifier).
WEP key or WPA security passphrase
A computer that is connected to the wireless network.
Internet access. HP recommends broadband Internet access such as cable or DSL.
Your wireless-capable HP product. Place it close to the computer during the installation procedure.
A USB cable (used only during installation).
Administrator privileges or password
Make sure the product, access point, and computer are all on, and that the computer is connecting to the wireless network.
Connect the USB Cable to the rear port of the HP product and to any USB port on the computer.
Exit all applications running on your computer.
Source
Secondly, prepare your Mac by removing any existing printers added:
Choose System Preferences from the Apple menu.
Choose Print & Scan from the View menu.
Click the "-" (Remove printer) button.
Next, click here to download and install your printer's software. As you work your way through the setup, follow the prompts to convert your usb install to wireless. With this setup completed successfully your wireless printing capability should be restored.
One way to preserve this wireless connection is to make sure your wireless mode/router is left on continually. If at anytime your network connection is lost, reconnecting your printer will mean that it's being assigned a new IP address. The significance here is that your Mac will be looking to connect with the printer at an IP address that is no longer applicable.
Please let me know the result of your troubleshooting by responding to this post. Best of luck!
E-roq
I work on behalf of HP.
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My unusual (?) printer issue -- Prints only partial lines when printing in black (part 2)

I have been using my HP Officejet J4680 with my Win7 PC for several years and relatively problem-free -- until about six months ago.
My printing issue might be rather odd. So odd, in fact, I’m not sure how to succinctly describe it. I’m not too techie, but I will try….
This printer will print some lines correctly, other lines print only partially, and some lines don’t print at all.
This oddity happens ONLY when I print in black. When changing the color of the text to any other color other than black the page does print correctly.
Further, this issue seems to occur ONLY when printing certain things/files/formats. For example, material from most websites will print correctly. As will most .PDF files. Printing files such as .txt, .doc, .wps, etc., seem to be the most problematic.
Fixes I have tried include:
Uninstalled and reinstalled printer
Run HP’s diagnostic tools (including checking for any driver updates)
Installed several new black ink cartridges
Cleaned and re-aligned printer head
Lastly, the “copy” feature continues to produce good results. These problematic symptoms seem to occur only while using the “print” function.
Short of relegating this printer to the trash, I’ve tried everything I can think of. Help/ideas/suggestions appreciated.

HI Here4Help2,
Here is a document to troubleshoot poor quality black text for your printer. This is a pretty interesting problem you have here. Let us know if this helps or if the problem remains.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

SAP Printer Issue: Printing in two diff printers simultaneously

Hi Expertz!
I have a weird situation here...
3 users suddenly encountered this weird issue yesterday...
They expect to have their work printed in "Printer A" but they didnt expectd that it will also get Printed in "Printer B".
I checked the spool request (via sp01) and it is only directed to Output Device "Printer A" and Not to "Printer B"
I also checked for spool request under "Printer B" that has been requested by the 3 users. But there is none!
This is beyond my Stock Knowledge!
Please help GuyS!!

ideally it should work if the spool work process of the SAP System and the host spool system (operating system spooler) are on the same host. is this the case?
check [http://help.sap.com/saphelp_nw70/helpdata/en/4f/9c033cff903105e10000000a114084/content.htm]

Printer issue with epson WF 2540

All of a sudden, I'm unable to see print when printing an Adobe PDF or a TextEdit file. I AM able to print from a screen grab.
Yosemite 10.10.3
Apple says it's because Epson has not upgraded a driver for Yosemite. Epson says it's Apple's fault. Or mine since the screen grab software does print. One PDF just printed lines and volumes, no data.
Thanks

Having the same problem with my Epson WF2540. I reset the printer and now it is unable to find it. Says device is not connected. The wifi is working on it but for some reason it can not seem to add the printer.
Really hoping there is a fix for this soon!

Network Printing issues with HP DeskJet 3054A

Basically I'm not able to get past the wireless setup - I get the unable to find printer error. I've tried to set it up with and without the USB cable. I was able to print using the USB cable, but not wirelessly. I used the WPS option to connect my printer to my network, both by pushing the button, and by entering the PIN.
Ok here goes for system config...I have a ActiontecM1000 DSL modem that is connected to a netgear WNDR3400 router. From this router, I have a desktop running Windows XP connected directly. I have several other devices connected wirelessly to the router, including a macbook pro running the most recent version of OS which was not able to connect to the printer wirelessly (just bought it last month with the Deskjet pronter). I am currently using WPA2-PSK [AES] security without MAC filtering.
On my router screen, when I click on "Attached Devices", I am able to see the printer, and it is assigned an IP address. Most of the documentation says to type this IP address into your web browser, but whenever I do this, I am unable to access the printer (so for whatever reason, I'm unable to communicate to this device. I currently have my desktop, macbook, 2 work laptops, an IPad, and 2 Iphones that are able to connect thru this router, so I don't think my router is malfunctioning, although it could be some weird printer setting that needs to be done...
Some other info which people may find useful - the print out of the HP Network config page shows that there is connection, the correct SSID, signal quality 5, the same IP address as shown on my router config page, as well as the correct authentication type - actually it says WPA-PSK vs WPA2-PSK. It also says port 9100 is enabled, and bonjour is also enabled.
The print out of the wireless network test results shows that the wireless on/working is pass, signal quality is excellent, and no other networks detected mating your network name. I will say that after 4 hours of trying this, I had a view choice words when I saw at the top of this sheet "No problems found. Congratulations on the successful setup of your wireless printer."
I'm running AVG, and have attempted to disable this in the off chance that this is a firewall issue of some kind.
I've also powered off the router, the printer, and the computer to try and resync everything.
I have downloaded the "Troubleshoot HP installation failure - network" application and have attempted all 7 solutions, and have not been able to resolve the problem.
Any assistance would be great!

Currently my actiontec M1000 does not have the wireless module (in the qwest modem configuration, it says "no wireless module detected" - when I first got the modem I called qwest to confirm the dsl modem has no wireless capability, which is when I ended up getting the Netgear router.
Is there a point where I can get warranty service for the printer? I'm beginning to wonder if there's just something wrong with the printer itself...

Print issue: "Print on both sides..." checkbox not present in V10.1.2 under Win XP SP3

Since upgrading to Adobe Reader 10.1.2 (wish I never had), my "Print on both sides" option is evidently ON (by default), but I cannot turn it off because the check box to do so is not present in the Print dialog:
The checkbox should be underneath the "Choose papre source" box, but it's not. Hence the advice in http://kb2.adobe.com/cps/928/cpsid_92870.html is useless. I have done a Control Panel > Programs > Change/repair, still the same problem. Also have tried Adobe Reader > Edit > Preferences > General > uncheck "Enable protected mode at start-up" (suggested in another thread), problem persists. (Re-enabled Protected mode).
Using Win XP Pro SP3.
This is a real pain....every print job brings the dreaded "Print on both sides instructions", with wasted paper, prompting each page to print manually, etc. I have seen this scenario reported by others...Adobe, please fix this!

Hi Johann,
You printer driver doesn's support duplex printing, because of which you are not able to see that checkbox.
You can try the following to disable duplex printing through registry:
1. Go to : Start-> Run-> type Regedit-> click OK.
2. It open registry editior. Locate the registry:
[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\10.0\AVGeneral]
3. Find the existing DWORD value which is named :
"iDuplexMode"=dword:00000001".
Set the value either as:
1 = no duplex
0 (or key does not exist) = duplex

I have just brought a samsung chrome and i cant print from it with my HP deskjet 2540

I have brought a chrome book and can't do any printing to my HP deskjet 2540 please can anyone help me in simple language please lol Thank you
Doretta Parker

On a PC or laptop that sees/uses the printer add it to Google Cloud Print:
http://www.google.com/cloudprint/learn/?
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

PSE 7 - Windows 7 - HP Deskjet 9650 12X12 print issue

I recently got a new computer with Windows 7; installed my PSE 7 and installed my HP large format printer (
DJ9650) with the 9800 driver since 9650 wasn't compatible with Windows 7. I can print 8 1/2 X
11 or 8 X 8, but I cannot print 12X12, which is the main reason I use PSE 7 for 12X12 scrapbook pages. It spits out a blank page and then the print resume light keeps blinking. I have tried uninstalling the print driver, reinstalling, and no luck. Does anyone have a solution?

Are you kidding? HP says that 9650 isn't even supported under Vista. You need to get a printer that's supported.
Ken

Unable to print from my window vista 32 bit laptop to HP deskjet ink advantage 1515

I have window 32 bit vista system. I installed my new HP deskjet ink advantage 1515 , but I am not able to print. I tried install and uninstall many times, run HP Print and scan doctor. No problem reported in installation but failed to print.
Pls help

Hello @HarpreetS , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're running into print issues. I would like to help.
Do you recieve any sort of error messages?
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP Deskjet 1510 e-All-in-One Printer series Full Feature Software and Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Deskjet 3056A Printing issue

I have recently uninstalledf and reinstalled my all in one printer due to scanning and printing issues. I have fixed the scanning issue BUT the printing side of things STILL NOTHING. I have cleaned, aligned, ect... I HAVE INK lol but NOTHING is printing out on paper.... What is going on? How do i fix this... Its frustrating, i dont use this very often. Please help before i throw this out the window. Thank You

Hello mansfield2014,
Welcome to the HP Support Forums!
It appears that your Deskjet 3056A will not print, but it will scan fine. Are you are able to copy with the printer, or is thank black also?
Try following this guide: Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems. It seems to me, the printer inks could be dried up from not being used that much. The cleaning in the above guide should help with that.
Best of luck.
JERENDS
I work on behalf of HP
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Print panel on hp deskjet in windows 7 64-bit

Hi!
My customers had problems with print.panel to printer method in windows 7 64-bit so I made a simple standalone application which prints a VI panel to default printer (zipped project is attached). I'm using Developer Suite with Labview 12.0f3 (32 bit) on Windows XP. The application has been deployed to computers running windows 7 (64 bit) and windows XP (32 bit) and tested with different printers: local and network. There is a list of printers where the application does not print the panel on windows 7 (64 bit): HP DeskJet D4360, HP DeskJet 5550, HP DeskJet 5652, HP Photosmart C3180 and PDF Complete (an application which converts document to PDF). The application does not report any error, everything seems normal. The document is sent to the printer, usually printer heads start to move for a moment, in one case the paper is taken from the drawer and that's all. There's no need to say that all this printers work normally with Winword, Notepad, Excel, ...
My application prints a VI panel in Windows 7 (64 bit) without any problems if I use: Canon IR2200, Toshiba e-STUDIO 2500c, Samsung ML-2240, HP LaserJet 5L, HP LaserJet P2050, PDFcreator, ....
ALL printers, including HP DeskJet models, work normally in Windows XP (32 bit).
According to the post here the printer margins in my application are set to a value of 3 cm because it might solve the problem but it does not help.
Any other suggestion?
Ljubo.
Attachments:
_proj_PRN_test.zip ‏14 KB

Dear Ljubo!
I'm glad that it has worked for you, I hope your clients will have the same success. As I've found, incompatible printers on Windows 7 64bit is a known issue, and will hopefully be fixed in a later version of LabVIEW. I'll be sure to include your input (which printers worked and which did not) on the case.
Also, it seems to me that both the Invoke Node and the Library Call use the same function to accomplish printing; however, the Node sets the "show print dialog" input automatically to false, hence the lack of printing options (this makes sense from a programming perspective, since if we want to print programmatically, additional user input at every print job is most likely unwanted). Please get back to me when your customer has results, if something is still not functioning, we might explore some other workarounds.
Kind regards:
Andrew Valko
National Instruments
Andrew Valko
National Instruments Hungary

Windows 8/8.1 Partial Print Problems with Networked Inkjet Printers (Envy, Officejet and Deskjet)

There are a lot of threads being posted about this problems with printing on the following these devices when they are connected in a Network Environment (Wireless or Wired)
HP Officejet Pro 6830
HP Officejet 6800
HP Officejet Pro 6230
HP Officejet 6220
HP Officejet Pro 8610 e-All-in-One Printer series
HP Officejet Pro 8620 e-All-in-One Printer series
HP Officejet Pro 8630 e-All-in-One Printer series
HP Officejet Pro 8640 e-All-in-One
HP Officejet Pro 8650 e-All-in-One
HP Officejet Pro 8660 e-All-in-One
HP Officejet 7610 Wide Format ePrinter
HP Officejet Pro 3610 Black and White e-All-in-One
HP Officejet Pro 3620 Black and White e-All-in-One
HP Officejet Pro 251dw Printer series
HP Officejet Pro 276dw MFP series
HP Officejet 7110 Wide format ePrinter
HP Officejet Pro 501dw Printer
HP Officejet Pro 401dw Printer
HP Officejet Pro X451dw Printer
HP Officejet Pro X576dw MFP
HP Officejet Pro X476dn MFP
HP Officejet Pro 451dn/551dn MFP
HP Officejet Pro 451dw/551dw MFP
HP Officejet 4630 e-All-in-One
HP Deskjet Ink Advantage 4640 e-All-in-One Printer series
HP Deskjet 2540 All-in-One Printer
HP Deskjet Ink Advantage 2540 All-in-One Printer
HP ENVY 5530 e-All-in-One Printer
HP Deskjet Ink Advantage 4510 e-All-in-One Printer
HP ENVY 4500 e-All-in-One Printer
HP Deskjet Ink Advantage 3540 e-All-in-One Printer
HP posted a workaround for this problem while they were working with Microsoft to get the root cause of the problem, many customers commented that the workaround helped them out and they were able to print. This workaround was not easy to use as the customer needed to add another printer manually and changed drivers.
We can now announce that the problem has been fixed, the problem involved a Microsoft Network component that HP was using to talk to and track the printers on the network. This fix is being rolled out by Microsoft via Windows Update and anyone who has Windows Update enabled and set to automatically install updates should have already received this update. For those that do not have Windows Update setup to automatically install fixes the fix is available now and should be installed.
The details of this fix and a manual method of installing it can be found here.
http://support.microsoft.com/kb/3000461
This fix is only designed for users that are using there printer on a Network (Wireless or Wired) and will not fix partial printing problems encountered with USB connections.
There are many threads in HPs forums about this issue (below are links to a few of them)
http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/Missing-partial-prints-amp-Printer-Offl...
http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-Envy-4500-cancels-job-in-the-middle-...
http://h30434.www3.hp.com/t5/Other-Printing-Questions/Only-prints-half-a-page/m-p/4054888
JonW
I work for HP

@tenkeypro
First, I would suggest you uninstall the exsisting driver and reinstall following one of these documents to see if it will clear this error message:
Install HP print and scan software on a Windows 8 computer (32-bit and 64-bit)
Universal Print Driver (no scan)
Driver support included in Windows 8 / Windows 8.1 or in Windows Update
I am an HP employee.
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Windows 7 ultimate wireless connection to hp deskjet 6988 working except no printing both sides

I have new computer with windows 7 ultimate. I have HP Deskjet 6988 printer with wireless connectivity. I can print but cannot print double sided documents except by doing so manually. Any solution?

Hi Onemangosta,
I would like to help with the garbled text you are experiencing. I have found a great document for you to use and I can also help you with the firmware update.
Troubleshoot text that might be gibberish, nonsense, or look garbled or scrambled
In order to update the firmware on your printer ensure the printer is on the wireless network and touch the Web Services icon (this icon is the 1st of the 4 that run across the top of the front panel - looks like 2 little cell phones). Scroll through the Web Services menu, find and select Product Updates, select Check for Product Updates.
If the printer is already up to date the front panel will say so, if it is not, the download and install will begin. It is possible you were unable to do the update form the computer because the printer does not need an update. The HP Device Updater will only see a printer that requires the update.
Hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Printing Issues with HP OfficeJet 100 and Windows 8.1

We use HP OfficeJet 100 mobile printers and have a printing issue.When we print the printer acts as if it is going to print and then prints one blank page.Printer will not print even though it is showing as default printer.Printer will just stop printing in the middle of a document, even in the middle of printing out a page. We are printing via the USB cableWe are using Windows 8.1We are connecting to laptopsWe have been using the HP mobile range of printers since 2004 and have only experienced these issues since we moved the laptops onto Windows 8/8.1 We have:Uninstalled and reinstalled the printer drivers – this fixed this issue for a short while and then it reappeared againCalled HP support and they directed us to the driver support page which had the latest print drivers, uninstalled and reinstalled drivers with them on the phone. This initially fixed the problem and then it returned a few days laterAfter trawling the support forums found directions to change the print processor to “WinPrint” – No effect as the processor was already on this settingDownloaded the HP diagnostic tool – HP Print and Scan Doctor – didn’t fix anything Any further help would be much appreciated.

Hello there Lawrence, Welcome to the Forums! I hope you enjoy your experience
I noticed your post about the troubles you are running into when you attempt to install your OJ 6100 printer on your Windows 8.1 laptop. I read all of your attempts and seen you have tried several methods to try and get the installation to complete successfully.
I would like to make some suggestions that may help. Let me know how it goes!
1. Check that Internet Explorer pop-up blockers are turned off before downloading the installer
Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
Try to install
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
How to disable realtime scans
Try the install
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
Try the install
Enjoy your Monday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Windows 8.1 printing issues printer HP Deskjet 2540

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