Windows 8.1 Pro will not let me join to domain!

Hi There,
I have purchased a new computer for the company I work for and along with it a copy of Windows 8.1 Pro.
The computer is an HP Envy.
I inserted the Windows 8.1 Pro DVD that we bought separately and installed it. 
it never asked me for a product key during installation. 
When I get to the desktop I tried to join it to the domain. However the
domain field and network id field are grayed out. 
I tried typing updating the product key that is included with the OEM DVD case I got however it says it is not valid for this copy of Windows.
Can somebody please help m on this? 

When installing Windows 8 on a system that uses OEM Authentication 3.0 (OA 3.0), the license key that is embedded in the system firmware is used during installation. For most Windows 8 media, this also means that the version of Windows matching the license
key is also installed. See KB2796988.
In your scenario, you have a system that came originally with Windows 8.1, not Windows 8.1 Professional, so the version that was installed is Windows 8.1. You can easily convert the installation to Windows 8.1 Professional using the
Add Features functionality and entering your Windows 8.1 Professional key.
Brandon
Windows Outreach Team- IT Pro
Windows for IT Pros on TechNet

Similar Messages

  • HT5787 My MacBook Pro will not let me log on. How do I fix this? Can apple reset it?

    My MacBook Pro will not let me log on. How do I fix this? Can apple reset it?

    dana2208 wrote:
    My MacBook Pro will not let me log on. How do I fix this? Can apple reset it?
    Yes.
    Password doesn't work?
    If so, try resetting it. If the computer is having any other problem, take it  to the Apple store to have it checked out.
    Reset Password starting from Recovery HD
    Start the computer,then press and hold down command and R keys to start into recovery partition.
    When you see the Apple logo, release the keys.
    Wait until  OS X Utilities window shows up.
    Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
    from the drop down.
    Terminal window will appear.
    Type in   resetpassword   and press enter on the keyboard.
    Leave the Terminal window open.
    Reset Password Utility window will open with Macintosh HD selected.
    Select the user account from the popup menu box.
    Enter a new password.
    Reenter the new password for the user.
    Enter a hint.
    Click the "Save" button.
    Click  in the menubar and select Restart.
    Log in.
    If Keychain dialog box appears, select “Create New Keychain”.
    Best.

  • My macbook pro will not let me stay on a certain desktop.

    I created multiple desktops and was able to put my open application into different desktops. For example, I had Safari open on one desktop and powerpoint on the second. However, when I switched over from my first desktop to the second it switch back to the first automatically without me doing anything. It will not let me stay on the second desktop. Could anyone tell me what I'm doing wrong?

    dana2208 wrote:
    My MacBook Pro will not let me log on. How do I fix this? Can apple reset it?
    Yes.
    Password doesn't work?
    If so, try resetting it. If the computer is having any other problem, take it  to the Apple store to have it checked out.
    Reset Password starting from Recovery HD
    Start the computer,then press and hold down command and R keys to start into recovery partition.
    When you see the Apple logo, release the keys.
    Wait until  OS X Utilities window shows up.
    Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
    from the drop down.
    Terminal window will appear.
    Type in   resetpassword   and press enter on the keyboard.
    Leave the Terminal window open.
    Reset Password Utility window will open with Macintosh HD selected.
    Select the user account from the popup menu box.
    Enter a new password.
    Reenter the new password for the user.
    Enter a hint.
    Click the "Save" button.
    Click  in the menubar and select Restart.
    Log in.
    If Keychain dialog box appears, select “Create New Keychain”.
    Best.

  • When opening the App Store a pop up window comes up and will not let me close it even when I touch outside the window

    When opening the App Store a pop up window comes up and will not let me close it even when I touch outside the window

    Close apps
    1. Double tap the home button to bring up the multi-tasking view
    2. Swipe the app's windows upwards to close
    3. The app will fly off the screen
    http://support.apple.com/kb/ht5137

  • Why I can not restore the OS X Lion Montain from my MacBook Pro, will not let me online

    Why I can not restore the OS X Lion Montain from my MacBook Pro, will not let me online

    What is the Error?
    If using Internet Recovery, do you have your WiFi set up as suggested?
    Did you try using Ethernet cable?

  • My iphoto on my MacBook Pro will not let me import my photos from my canon t3i. It is blurred over both import all, and import selected showing that I cant choose those options. I've tried with the memory card and usb cord. Please help!

    My iphoto on my MacBook Pro will not let me import my photos from my canon t3i. It is blurred over both import all, and import selected showing that I cant choose those options. I've tried with the memory card and usb cord. Please help!

    What version of iPhoto?
    Can you access the images with Image Capture (in your Applications Folder) ?

  • Because in my macbook pro will not let me open The Sims 3?

    because in my macbook pro will not let me open The Sims 3?
    Whenever I try to open the application icon starts jumping and then disappears

    Says it works with 10.7, problems with 10.8 though.
    Reinstall the program and trash the Dock icon, then make a new one and see if that works.
    Then Trash it's preference file and relaunch the program to create a new one
    Deleting the System Preference or other .plist file
    If not then run through this, could be a sign of something bigger
    ..Step by Step to fix your Mac

  • My macbook pro will not let me change my background or screensaver. It only shows a pinwheel and then I have to force quit. HELP!

    My macbook pro will not let me change my background or screensaver. It only shows a pinwheel and then I have to force quit it! HELP.

    Sounds like one of your preference (.plist) files are corrupted.
    See #12/#13 Step here
    ..Step by Step to fix your Mac
    Deleting the System Preference or other .plist file

  • Macbook pro will not let me burn or load cd or dvd ejects them

    my macbook pro will not let me burn or load cds or dvds.  It ***** them in, and then ejects them.  Have tried blank, music, video.
    Wassup?

    Hey there Kathi,
    Welcome to Apple Support Communities.
    The article linked below provides troubleshooting tips that can help you resolve the issue burning CDs and DVDs on your MacBook Pro.
    Mac OS X 10.6: Solving problems with burning discs
    So long,
    -Jason

  • I have an Apple ID, but not an iCloud ID. I have a PC, windows 7. Icloud will not let me create an iCloud on my pc, do not have iPhone, iPad, etc. Help!

    I have an Apple ID, but not an iCloud ID. I have a PC, windows 7. Icloud will not let me create an iCloud on my pc, do not have iPhone, iPad, etc. Help!

    Isa Garduño wrote:
    the only way to creat an icloud account is with a ipad, iphone or imac Apple computer.
    As you already knew, no, you cannot create a new iCloud account from anything but the above devices.
    http://support.apple.com/kb/HT4436

  • I reset my network settings, and when I went to join my wifi network i typed in the correct password, but it will not let me join. Other iphones and devices can however....

    I reset my network settings, and when I went to join my wifi network i typed in the correct password, but it will not let me join. Other iphones and devices can however....

    Try rebooting the router

  • When buying on line my macbook pro will not let me go to the payment page of the web site

    When purchasing goods over the internet my MacBook Pro will not allow me to go beyond the payment page therefore I am unable to complete my purchase. If I use a Windows operated PC in the same household I do not have this problem.
    Are there any security settings on my MacBook preventing me going any further?
    Les

    Your MBP will let you do everything. What you haven't told us is what browser, what prompt comes up when you select pay, and does this happen on every web site you buy stuff on.

  • Windows 8.1 Pro Will Not Join Domain

    Hello,
    I know this a bit lengthy, but hopefully all the details will better help you guys understand my problem.
    We just purchased an HP Pavilion Windows 8.1 laptop for our office along with the Windows 8.1 Pro Pack upgrade. When I went to install the pro upgrade, it accepted my key and started the upgrade process, but before the install completed, an error was generated
    that stated "Something went wrong. " No error code was generated. I restarted the laptop, it did some updates, and when I logged back in, I checked under the computer properties and noticed that the OS version was changed to Windows 8.1 Pro with
    Media Center, so I assumed that it installed. I checked for corrupted files in the command prompt and no corrupted files were found.
    So, the next thing I tried to do was join the laptop to our domain. I have joined XPs, Vistas, and 7s with no problems, but for some reason, Windows 8.1 does not want to join the domain. Just to be clear, I have the laptop plugged in via ethernet and the
    wifi off, I checked that the DNS of the laptop matched the DNS of the server, and all firewalls have been disabled. It seems to find the domain, but when it asks for the credentials to join the server, it returns an error stating that the domain could not
    be contacted or information was entered incorrectly. I know I am entering the correct credentials because, just to test, I created a new user account on a different machine and used the credentials to join the server. I pinged the server from the laptop and
    vice-versa, and all packets were received with no errors, so I know that they are "seeing" each other. Also, If I join the laptop to a Workgroup instead of the domain, I am able to access the server using the same credentials that it will not accept
    when attempting to join the domain.
    I am baffled. Any help or suggestions will be much appreciated. Thanks!

    I had exactly the same issue as above.  When I rebooted my machine, it now shows that the upgrade to Pro Pack with media center is installed.
    Haven't tried adding to a domain yet...  will post an update when/if it fails.  No reply means it joined fine after rebooting it from a failed attempt as above.   I suspect that this had something to do with the fact that I had just logged
    on to the machine and ran setup for the first time.
    Reboot after setting up the computer for the first time, then proceed with the upgrade to 8.1 Pro Pack and I suspect that this issue won't occur.  

  • MacBook Pro will not let me back up document to CD

    On my MacBook Pro, I am trying to back up a document to CD. I am getting a message that says, "You do not have permission to load document to 'filename'. Make sure you have write access for this location". I did a repair permissions in Disk Utility, not sure why it will not let me. Any suggestions?

    Hi kjgaraffa,
    In order to save a file from an application to a CD, you need to first save the file to your MacBook's drive and then burn the resulting file to the CD. See this article for how to burn the CD -
    OS X Yosemite: Burn CDs and DVDs
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Macbook Pro will not let me log on.

    I have been having problems with my Macbook Pro. It is only 6 months old and it will not let me log onto my account. I would type in my password and it would freeze and go back to the log in page several times. How can I fix this? Also, it has been running slow and the spinning rainbow wheel pops up much for frequently now. Any suggestions on how to fix this? Thanks

    6 months old ?
    See what Apple can do for you. Contact them.

Maybe you are looking for