Windows 8.1 won't update on my HP 15-G060CA

I have tried everything I can think of - which isn't much - the computer says major error and won't work with recovery or any;thing else I try. It is stuck on an 8.1 update from November 2014. Any ideas?

I presume you are talking about Windows Update
What does the "major error" say exactly?
Were you trying to perform a factory restore?
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

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Windows 7 hamachi can't update

So i was recentlyt pass to Windows 10, but with Hamachi who doesn't work i retrograded to windows 7. But the update of this day who fix windows 10 problem won't update. i'm trying, but the update won't installing, there are blocked. I can't upgrade, this was about 4 hours who hamachi try to update now, but it won't.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

IMac display issues: black icons and folders, doubled up files in finder windows, programs won't update

HELP!
I'm hoping someone can help with my iMac 27" purchased in 2010. From a previous discussion I started a year ago, I have had virtually nothing but trouble with it. After the internal hard drive crashing, I was able to install OS X on an external drive and used it for a good 8 months to drive my iMac and I took it to an expert who has replaced it with a 3tb HDD, but at some point the display has gone crazy. I am not certain if it is hardware, i.e. graphics card or video but I'll describe the symptoms and add some pics to see if anyone has seen this before and knows what the problem may be.
1.     90% of the screen was covered with white with just a portion of the desktop showing through.
        (This happened when I tried to reinstall OS X on the old HDD and the new one, but didn't happen when using OS X install disc)
2.     Files, folders, photos and some icons on the dock go black
3.     Files and photos double up when in Finder. When I'm viewing photos, it shows them but all the previous panes and the photos are jumbled behind the
        photos.
4.     Anything I open in Preview is completely black, but ColourSync Utility opens everything fine.
5.     Programs won't update. They will download onto my iMac but won't update. Some say, because I don't have OS X 10.6.8 others just won't open.
        Including Google Chrome, opens with two tabs open but when I open a third tab the rainbow wheel just turns. Skype won't open just gives a failure
        report.
6.     10.6.8 Update Combo downloads but when I restart the screen is covered in white - as in 1. and I have to reinstall OS X 10.6.2 to get the screen to               clear but then all the above problems continue.
7.     Sometimes videos don't display in Youtube, or the entire page other than the video player is covered in rainbow lines.
8.     Some buttons are blacked out on selection pages, i.e. system preferences, or saving screens
9.     Photos opened in FB go upside down and flicker all over the page as my mouse runs over them.
10.   Photos won't upload into internet editing programs.
I can't find anyone who has had the same issue in all of the discussions I've looked at, but it sounds like I have a video problem, but I wondered if it might be a software problem with flash or something. Or I have something malicious on my computer.
I also have an iphone 5 that faulted with the iTunes and USB icons and won't fix after trying one of those R-Sims, and I wondered if somewhere along the line it may have even had a virus/trojan/malware that has infected my external drive and then my internal drive. A reason I have thought that is because I have used my daughter's MacPro laptop and plugged in my external drive and I noticed the windows in hers were starting to do the same thing.
And on top of all that, my fans didn't work for over a year and I had to place an external fan at the back of the computer or it would overheat and shut down, but after resetting the SMU it started working again, but it is very noisy. I have tried to download SMC Fan Control and although it downloads to the HDD, it won't open.
Sorry its such a long post, I do hope with all of this information someone can help me.
Thanks so much.

HI and Welcome to Apple Discussions...
*Soon after, I installed Quake Wars, L4D 1, 2, Mass Effect 2, Need For Speed: Undercover, Mozilla Firefox and *Sophos Enterprise AV*. Approximately a week after installation, I began to experience malfunctions varying greatly*
Macs get grumpy when running anti virus software. Disable or completely uninstall Sophos A/V and see if that makes a difference. A/V software on a Mac will slow the drive down more and more as time goes on.
Also, check the vendor sites for each 3rd party software you installed to make sure they are compatible with 10.6.x
The "hard reboots" are a result of the system freezing due to incompatible or outdated software.
Carolyn
Message was edited by: Carolyn Samit

My iTunes won't update on my computer. I have windows vista. I can open iTunes and when I click "check for updates" it asks if I want to update to iTunes 11.1.5 and I click "Download iTunes" but then nothing happens. What's wrong?

My iTunes won't update on my computer. I have windows vista. I can open up itunes and when I click on "check for updates" it asks if I want to download iTunes version 11.1.5 and I click "Download iTunes" but then nothing happens. Sometimes uptop the loading bar will appear but for only a split second. I have tried restarting, shutting down, I cannot figure out why it won't download. What's happening and how do I fix it?

Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

Windows 8.1 Won't get updates in audit mode.

I just installed Windows 8.1 in a Hyper-V virtual machine. The release version that was distributed through msdn not the preview. I enter audit mode as soon as I can, so there have been no changes or customization applied to the install prior to entering
audit mode. I start up windows update to search for new updates. The status is displayed as "Checking for updates..." "Most recent check for updates: Never." "Updates were installed: Never." The status never changes from "Checking
for updates...". I have even left it running over night and it still says "Checking for updates...". There is never any error message or failure. Network connectivity is functional. I have attempted an install on a physical machine as well with
the same result. If instead of entering audit mode a proceed through setting up windows and a user account, updates will work just fine. There should be an update to defender as well as an update to ie11.
I considered the possibility of a corrupt download so I compared the sha-1 hash to what is listed on the msdn download page and it does match.

Quoted from http://social.technet.microsoft.com/Forums/en-US/afc7f693-f742-402f-b513-063989b79c2f/windows-81-enterprise-windows-updates?forum=w8itproinstall.
Emphasis added.
Thank You for sharing the logs. I was able to reproduce the issue in my virtual environment. To understand more about this behavior, I engaged the Product Group and I have been informed that
this behavior is By Design. WU uses the OOBEComplete() Windows API call to determine whether OOBE is in progress or not, and if so, it will not perform automatic or UI update searches. HRESULT code 0x8024a008 is the WU error code WU_E_AU_OOBE_IN_PROGRESS.
WU automatic and UI updates won’t run while Setup reports that OOBE is still in progress. This is to prevent automatic updates from causing a system reboot during OOBE, which is – needless to say – a Very Bad Thing. This problem has always existed. Unfortunately,
when the computer is in Sysprep audit mode, Setup will report to WU that OOBE is in progress even though it might not actually be so. This is the reason that updates from WU UIs are blocked in audit mode.
I was having the same exact issue when creating an updated WDS image for deployment to select end-users for testing. At first, I thought I was doing something wrong. This process--having a VM boot into audit mode so that it can be fully updated
with Windows Updates along with new and updated third-party applications so to become the baseline/template for deployment--has worked wonderfully since the Vista days. And it worked perfectly with Windows 8. Why did Microsoft choose to deprecate
the functionality is beyond me.
Its bad enough there is so very little traction in the corporate/Gov't world for Windows 8/8.1. Now it seems that Microsoft, once again, is hades bent on destroying all that was good with Windows.
This is to prevent automatic updates from causing a system reboot during OOBE, which is – needless to say – a Very Bad Thing.
So this was a problem? Really? I don't ever recall that happening to me or ever reading about such an issue. Even if this "issue" was a problem, why not just add another switch to the sysprep command to allow admins to specify
the allowance of updates. Something like like sysprep /oobe /audit /AllowUpdates? Is that too hard or too much to ask?
So now with the current Windows-won't-update-in-audit-mode default, if I chose to deploy over 200 Windows 8.1 Enterprise clients, I now have to have ALL 200 machines contact Microsoft Update or my internal WSUS (or push via Shavlik) for updates. Regardless
of which method is used, the result is that 200 COMPUTERS must consume valuable network bandwidth for updates. Not to mention there is always several machines that never act right. Instead of having 200
identically configured machines, I end up with 200 similarly configured machines.
Exactly who is making these decisions? Has anyone experienced the OOBE update issue that Microsoft claims is such a problem?
So disappointing.

Camera raw won't update for Creative Suite CS5 for windows 7

Hello,
After a recent hardware meltdown I have recently reinstalled my CS5 Creative Suite onto a new machine (running windows 7).
For some reason the Adobe Application manager won't update. I keep getting the same error message and getting redirected to redownload the Application manager. I have done this several times and keep getting the same error. I have also tried rebooting numerous times and also installing the updates manually from the Adobe website. Neither have worked
Specifically, I need to update camera raw as I now cant read any of the .ORF files that I have.
Any help would be much appreciated.
Thanks!

I just checked some of the other logs and I found one ending with:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 51506.7 miliseconds (51.5067 seconds) DTR = 36827.4 KBPS (35.9642 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 12 warning(s)
WARNING: PayloadPolicyNode.SetAction: IN payload {E5087BCA-6496-47A7-B9C4-B85D1CF062AE} AdobeColorJA CS5 is required by {F9766AC1-1461-1033-B862-DF8FE1C033BE} Adobe InDesign CS5 Application Base Files but isn't free.
WARNING: PayloadPolicyNode.SetAction: IN payload {D26EEF95-420A-4726-B85D-AFBE752EF526} AdobeColorNA CS5 is required by {F9766AC1-1461-1033-B862-DF8FE1C033BE} Adobe InDesign CS5 Application Base Files but isn't free.
WARNING: PayloadPolicyNode.SetAction: IN payload {DE99CD25-C87E-499F-AFB8-88D00F0BAEB3} PDF Settings CS5 is required by {F9766AC1-1461-1033-B862-DF8FE1C033BE} Adobe InDesign CS5 Application Base Files but isn't free.
WARNING: PayloadPolicyNode.SetAction: IN payload {694213D7-1E0E-4C8F-B822-E2E3680C0FCE} Adobe Media Encoder CS5 is required by {F9766AC1-1461-1033-B862-DF8FE1C033BE} Adobe InDesign CS5 Application Base Files but isn't free.
WARNING: PayloadPolicyNode.SetAction: IN payload {6F29BE46-E5F3-4146-8A84-20301E5C985A} AdobeColorEU CS5 is required by {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84} Adobe Photoshop CS5 Core_x64 but isn't free.
WARNING: PayloadPolicyNode.SetAction: IN payload {E5087BCA-6496-47A7-B9C4-B85D1CF062AE} AdobeColorJA CS5 is required by {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84} Adobe Photoshop CS5 Core_x64 but isn't free.
WARNING: PayloadPolicyNode.SetAction: IN payload {D26EEF95-420A-4726-B85D-AFBE752EF526} AdobeColorNA CS5 is required by {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84} Adobe Photoshop CS5 Core_x64 but isn't free.
WARNING: PayloadPolicyNode.SetAction: IN payload {DE99CD25-C87E-499F-AFB8-88D00F0BAEB3} PDF Settings CS5 is required by {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84} Adobe Photoshop CS5 Core_x64 but isn't free.
WARNING: PayloadPolicyNode.SetAction: IN payload {6F29BE46-E5F3-4146-8A84-20301E5C985A} AdobeColorEU CS5 is required by {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7} Adobe Illustrator CS5 but isn't free.
WARNING: PayloadPolicyNode.SetAction: IN payload {E5087BCA-6496-47A7-B9C4-B85D1CF062AE} AdobeColorJA CS5 is required by {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7} Adobe Illustrator CS5 but isn't free.
WARNING: PayloadPolicyNode.SetAction: IN payload {D26EEF95-420A-4726-B85D-AFBE752EF526} AdobeColorNA CS5 is required by {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7} Adobe Illustrator CS5 but isn't free.
WARNING: PayloadPolicyNode.SetAction: IN payload {DE99CD25-C87E-499F-AFB8-88D00F0BAEB3} PDF Settings CS5 is required by {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7} Adobe Illustrator CS5 but isn't free.
Search the same string above to find when the error occured.
Exit Code: 0 - No error
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Does this help at all?

Ipod won't update in windows 8

All of a sudden, Itunes won't update my Ipod in Windows 8. It doesn't even recognise that the Ipod is connected.
I got one error message from Itunes that the driver had been corrupted and it was trying to fix it.
I got another message from Windows that it had blocked the installation of an unlicenced driver.
I uninstalled Itunes, rebooted and reinstalled it without result but no error messages.
Just had a Windows update so I think that is the culprit.
When I plug in the ipod to the USB port, I get a sound acknowledgement but Windows doesn't seem to know it is there as there is no explorer icon and it doesn't show up in My Computer

Hi loughgill,
Acrobat 9 might have compatibility issues with Windows 8.
Try changing the compatibility of Acrobat to Windows Xp and then check.

Hi, I have adobe acrobat 6.0 but it won't run on windows 7, is there an update availabe?

Hi, I have adobe acrobat 6.0 but it won't run on windows 7, is there an update availabe?

I agree with Doc, but there may be a work around. Actually, your best solution is to just buy AA XI. The work around depends on what you mean by does not work. Do Acrobat and Distiller both install and appear to function? Is the problem one of not being able to print? If both of these answers are yes, then you can install an independent PS printer (maybe one from Adobe or one of the HP color PS printers), change the name to Adobe PDF for your use (not required), and change the port to FILE. Then to create a PDF you would print to that printer and open the file created in Distiller to create a PDF file. May or may not work. However, AA6 is so old, it is likely to cause other problems, even if this process works. If nothing else, it will not open some of the newer PDFs that are being created today (at least I would guess that will be the case). So buying XI is really in order.
Other issues that may crop up will be activation (will likely fail) and updates that have to be obtained from the FTP site and not the web.

Windows Update for windows 7 won't update the Intel Corporation - Display - Intel (R) HD Graphics

Hi there, a couple of times the windows update on my windows 7 won't update the Intel Corporation - Display - Intel (R) HD Graphics.
What could be the problem?
How can this be solved?

Hello palette35,
Welcome to the community.
You’re having problems with windows not updating the graphics.
It could be security setting blocking the update
You can go to HP.com and download the driver directly.
Here is a link to the site. You’ll need your product number.
Let me know if this helps.

HT1926 iTunes won't install everything it needs to run. I remove it from my computer and reinstall it and it keeps saying it. I am using Windows 7 and the latest update from iTunes.

iTunes won't install everything it needs to run. I remove it from my computer and reinstall it and it keeps saying it. I am using Windows 7 and the latest update from iTunes.

What does the error message say when you install iTunes and it fails?
This post was edited by Malignance

I've tried updating iTunes for Windows but it won't work. I removed iTunes and downloaded the new version (10.6.1.7) but it won't load. It says it cannot removed the older version of iTunes.

I've tried updating iTunes for Windows but it won't work. I removed iTunes and downloaded the new version (10.6.1.7) but it won't load. It says it cannot removed the older version of iTunes.

It says it cannot removed the older version of iTunes.
Doublechecking before proceeding ... what's the precise text of that message, please? (There's a couple of different ones I can think of that you might be getting.)

Playsists selected for syncing no longer exist? ipod won't update

My new ipod won't update because it says that playlists I've selected for syncing no longer exist. For this reason I can't get any of my music onto my ipod and I don't understand what I am supposed to do to fix this
dell inspiron Windows XP

Hi guys, I've been having the same problem. Specifically, when I try to transfer songs from iTunes to my iPod I get the following error message: "Songs in the iPod "My iPod" cannot be updated because all the playlists selected for syncing no longer exist". I did some searching around at this site, and found that one possible problem is that my library is larger than my iPod's capacity, so I have to eliminate some songs. I did this, but I still get the same error message.

I have firefox16.0 and would like to update to the most recent version (19). But my Firefox won't update

Hi there
I've got windows vista on my computer, and am using Firefox 16.0. Have been for a while now, ever since it was installed a year ago or so.
The thing is, Firefox won't update to the latest version (currently version 19 I believe), neither automatically or manually. I've tried everything, including using the "help" function. The window only says it's Firefox 16.0, but when I click on "update", the page just refresh and that's it, nothing else happens. I've checked all other settings, and it looks like all the right boxes are ticked, including "update Firefox automatically".
Coming to think about it, on my wife's computer, we are always told about new updates for Firefox. On this one, no update alert of any sorts since it was installed a while ago (and again, all the right boxes being ticked)
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see this:
[[Update Firefox to the latest version|Update Firefox to the latest version]]

Why WINDOWS 8.1 won't install/load on PC where WIN 8 runs Fine ?

Why WINDOWS 8.1 won't install/load on PC where WIN 8 runs Fine ?
As far as System Requirements go, they are the same for WIN 8 and WIN 8.1
Sympton:
Windows 8.1 Installation DVD loads for some time, no circle of dots, then PC reboots
with quick flash of six lines or so of white text (on black backgound) @ 106 seconds
Needed to use Smart Phone video camera to capture
Your PC needs to restart.
Please hold down the power button ...
Error Code:0x000000C4
Parameters:
0x000...91
0x000... F
0xFFFFF800699C5A80
0x00000000000000000
0x00000000000000001
Presumably message is intended for frozen PC, hence 'hold down power button'
In this case it flashes and re-boots
Windows 8.1 Image loads quickly, flash and reboots PC, having corrupted boot entry
(thankfully not other entries in Boot Manager situated on Dell System Reserved Partition)
PC Desktops affected:
Dimension 5000 - shipped JAN'05
RAM 4GB
Intel Pentium 4 640 3.20Ghz 64bit NX enabled
ATI Radeon HD 6450
Dimension 5150c/XPS 200 -shipped MAR'05
RAM 3GB
Intel Pentium D 820 2.80Ghz 64bit NX enabled
Intel 82945G WDDM 1.0
Both the above PC's Install and run Windows 8 without a hiccup
Another 'ancient' machine, but unaffected:
Precision 490 Desktop - shipped OCT'07
RAM 4GB
2 x XEON 5365 3.0Ghz
ATI HD 6450 (Now HD 7750)
All 8.0 & 8.1 clean Installs and Upgrades on this platform had no problems
Hope some of you can throw some light on this. What does WIN 8.1 do in the boot
process that WIN 8 does not?
And if anybody has encounterd this before...
Note to multi booters - keep or reinstall Dell or other System Reserved partition (PRI,Active)
EasyBCD/Windows Boot Manager held on this partition (eg. 350MB)
If it gets corrupted, you can Restore it, rather than Gigabytes of 1st Primary O/S
Also, it will solve a lot of problems, when manipulating/adding/backing up/restoring O/S's
That's it, happy computing...
Dell Precision 490 Desktop Intel XEON X5365 (Quadcore) x 2 Chipset X5000 321x/3221ESB Southbridge AMD Radeon HD7750 HDD ST3000DM001 3TB HDD ST2000DM001 2TB SSD OCZ Vertex 3 120GB SSD OCZ Vector3 128GB x2 RAID 0 Offline WD10EALX 1TB Barracuda 7200.10 250GB
USB 3.0 WD MyBook 1230 3TB USB 3.0 WD MyBook 1130 2TB

Fellow user from St. Louis, Missouri pointed in the right direction. I'm grateful
Thanks for pointing me in the right direction. Running upgrade assistant (going to Store rejects CPU, but no details)
Results in:
X You can't install Windows 8.1 because your processor doesn't support LAHF/SAHF.
X You can't install Windows 8.1 because your processor doesn't support PrefetchW.
There are at least three Processor requirements that M'soft does not list for WIN 8.1
and it's fairly well documented, if you ask the right question, eg.:
http://www.pcworld.com/article/2058683/new-windows-8-1-requirements-strand-some-users-on-windows-8.html
So that's it, exclusion by 'stealth' - at least M'soft told you that processor required NX - Execute Disable Bit
for Windows 8
For Intel units, look out for 'VT-x. Have a processor on the way, but will Motherboard pass CMPXCHG16b test?
AND PrefetchW AND LAHF/SAHF
Windows 8 support ends 2015, that means people who bought it will have had 2 years use
WIN 8.1 Upgrade/Update (sic) is free, but costly if it won't run on your machine
So, those many people who decried Windows 8 and stuck to WIN 7, were right after all
Early supporters of WIN 8, have been 'betrayed'
'Minimum Requirement for Processor 1Ghz - don't make me laugh! (Presumably for Phone 8)
M'soft have a 'more info' link on System Requirements page, so why not spell it out...
Otherwise it looks like a PR/Cosmetic exersize
Not helpful
Dell Precision 490 Desktop Intel XEON X5365 (Quadcore) x 2 Chipset X5000 321x/3221ESB Southbridge AMD Radeon HD7750 HDD ST3000DM001 3TB HDD ST2000DM001 2TB SSD OCZ Vertex 3 120GB SSD OCZ Vector3 128GB x2 RAID 0 Offline WD10EALX 1TB Barracuda 7200.10 250GB
USB 3.0 WD MyBook 1230 3TB USB 3.0 WD MyBook 1130 2TB

My iTunes won't update, it starts to install then just says it can't. I decided to try uninstall it but it won't even uninstall anymore, there is some type of ERROR going on. I tried to just install iTunes from the website and that won't even work.

My iTunes won't update, it starts to install then just says it can't. I decided to try uninstall it but it won't even uninstall anymore, there is some type of ERROR going on. I tried to just install iTunes from the website and that won't even work. I'm using a Windows Vista.

Hi there,
I've got a couple of articles that may help you out. This first one goes over how to properly remove and reinstall iTunes.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
This next one goes over some of the troubleshooting steps if you are having issues reinstalling iTunes.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Hope that helps,
Griff W.

Windows 8.1 won't update on my HP 15-G060CA

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