Windows 8 and Canvio Desk 3TB: System will not boot when external hdd is connected

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-e-g/HP-PAVILION-A6109N-amp-windows-8-System-w...
Hi,
just recently upgraded to Win Pro on my HP PAVILION A6109N. I also bought a toshiba canvio desk 3TB. What I notice is that if I reboot my pc with the extermnal HDD connected, my system will not boot.
I have check my BIOS boot settings and the order of the boot.
I have tried disabling USB Legacy Support in the BIOS
I have reformatted the external HDD
but still my desktop will not boot if the external HDD is connected....If I disconnect the external HDD...the system will boot up ....
I am at a loss....*** scratching my head ***

Update: The only solution for me was to format the drive as ext3 and plug it into one of my Asus RT-N66U USB ports, as most routers don’t yet recognize 3TB drives as NTFS. It’s not much help to people who don’t have a router with this capability, and it also slows transfer rates to ~12MB/s.
Given the short length of the cable, your only other options are to have the 3TB Canvio sitting right next to you so you can unplug from a front USB port before each boot, or place it towards the rear of your desk and crawl under the desk to disconnect it from your PC prior to each boot.
It's a pity because Toshiba produce great internal HDD's, but my experience when it comes to external drives is they're simply junk. I wish I had read the reviews before purchasing.

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Quote from: cadhopper on 24-March-11, 07:19:08
I just came to the forum for the same reason. I'm glad you had a thread already going. Mine is a Seagate 1.5T USB 2.0 hard drive and the screen reads 98 in the lower right corner. Hopefully MSI will get this fixed soon. Other than that the new system is running great.
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Tried the new BIOS. While it did indeed fix the USB DVD boot issue and let me boot into windows it created a few new issues. After flashing the new BIOS would not recognize my old overclocking profiles from the v1.8 BIOS.. "hole" error. So I manually adjusted all the settings and saved the new settings. I copied them EXACTLY from my previous settings.. I had screenshots which I had printed out as a fool-proof guide. After rebooting I could no longer get into windows. BSOD. If I tried entering the BIOS by tapping the DEL button while booting the system would freeze at the "entering setup...." screen and never progress into the actual BIOS. I unplugged the power, waited a few minutes and held the clear CMOS button on the back panel down for a few seconds. After rebooting I no longer had video output. After much trial and error I ended up having to also unplug my LCD and cycle power on it as well to get video back. But could still bot get into the BIOS by tapping the DEL key during boot. Luckily I have a laptop with all the files on it and I was able to finally re-flash back to the v1.8 BIOS from a USB drive. I'm not sure what exactly you changed.. but I don't think this new BIOS version should leave BETA status.
To their credit they promptly responded the next AM:
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There were some changes to the CPU voltage, so your overclock settings may not work properly. We are still working on a 1.A release version. It will be updated to our website soon. http://www.msi.com/product/mb/P67A-GD65--B3-.html#/?div=BIOS
I only wish they had informed me of the changes to the CPU voltage up front or included a change log so I could have made an informed decision as to whether or not I wanted to try the BETA BIOS. I was under the impression (mistakenly) that it simply addressed the USB DVD issue. I'll wait for the new release BIOS. I can live without the external USB DVD being plugged in at boot. Bricking my MOBO and having to RMA would be a far less desirable outcome. :p That said.. I'd still recommend this MOBO. It has relatively few issues and MSI support is responsive so far.

OS X will not boot if External HD is connected...

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Hi NcBunky,
Are you using Win 7 64 bit? Did you update the Texas Instruments (TI) USB 3.0 XHCI Host Controller?
I have an H8 1380t PC. Updated the TI USB 3.0 driver and had the same problem.
When booting the PC with the USB 3.0 external drive connected to the PC the PC would not boot. When booting the PC with only the mouse, keyboard, and a USB 2.0 external drive attached the PC would boot. Once booted you could attach the USB 3.0 drive and it worked fine.
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Jaco
****I am not an HP employee****
Please give a" Kudos" if advice received is relevant or" Accept as Solution" if your problem has been solved.
+++++++++++++++++++++++++++++++++++++++++++++++++++++
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FYI...the top partition is too full. You need free space. You will need to remove the bottom partition then make the top partition larger. Make sure you have 10% or more free space. If you use Parallels or VMware you don't have to partition your drive. If you use the vm software you can run Windows wihtout having to reboot into bootcamp each time you want to use it.
See this link for help after you resize your top partition.
https://www.apple.com/support/bootcamp/
I forgot to ask...
If the system will not boot, how are you seeing Disk Utility. Are you booted from the Recovery Drive? If yes, then you will need to erase the internal drive and reinstall Yosemite on the internal. When you erase, make it one partition. You can add a second partition later that's smaller.
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Parallels http://www.parallels.com/
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Hi NcBunky,
Are you using Win 7 64 bit? Did you update the Texas Instruments (TI) USB 3.0 XHCI Host Controller?
I have an H8 1380t PC. Updated the TI USB 3.0 driver and had the same problem.
When booting the PC with the USB 3.0 external drive connected to the PC the PC would not boot. When booting the PC with only the mouse, keyboard, and a USB 2.0 external drive attached the PC would boot. Once booted you could attach the USB 3.0 drive and it worked fine.
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****I am not an HP employee****
Please give a" Kudos" if advice received is relevant or" Accept as Solution" if your problem has been solved.
+++++++++++++++++++++++++++++++++++++++++++++++++++++
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MB: KT6 Delta-LSR
CPU: XP2500 Barton
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Like I have stated before, it is the compatibility issue related towards your chip fsb and your memory fsb. I know that not everyone has money to go buy another stick of memory, I don't. But maybe you could exchange from the place you bought and say that it was a mistake? The cheapest route without getting the fsb chip to match the fsb of the memory stick is to get PC2700 memory. Have you tried going for this yet? I'm sure that your motherboard may not be shot, my board didn't get shot after trying to the two different fsb. You have to understand, motherboards are picky when it comes to running the hardware. If there is a conflict, it won't run right, I could run at a lower fsb and get it to work fine, but it wasn't at it's full potential, and I wasn't going to waste my time trying to find the fsb that would work correctly. So, I just let my friend have the stick back. This is why I'm asking you to try a lower speed stick of memory, because I have experienced this. But so far you haven't even seemed to notice my replies, could you take a quick overview of what I have said? Sorry if I come off as rude, just I am taking the time to write these replies and really am trying to help from my knowledge base. I have experienced this type of problem of what you are talking about personally.
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{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
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HP.......................................HP MINI PC 210-4125
model ................................210-4125
Bios ...................................F08
ser no................................ [edited Serial Number by Moderator]
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thank you George
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i see that you work for HP ? do you have any suggestion's for my problem ?
as i mentioned before the notebook works faultlessly when X64 windows 7 is installed via the OEM disk in the external DVD drive , but if i disconnect the DVD drive it will not boot, but gets stuck in boot loop , then if i connect the drive with any windows installation disc loaded in it , it loads perfect and works perfect even if i disconnect when loaded , but i can not keep the drive connected ?
i have tried to use a USB flash drive to install X64 windows 7 but it comes back that the present CPU is not compatible ??
when it clearly states on Intel web site that it is and it works perfect when loaded ?? even the Windows update manager confirms that it will run all X64 windows OS
i understand the the bios "InsydeH20" is a very difficult bios to work with, and that Insyde have blocked the "hidden menu" via software ? i have exhausted all the software functions to open the complete bios that i can find at the moment , i think it is locked out from out side the bios and not from inside.?
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Hi @RK3
Welcome to the HP Forums!
It is a great place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that your display just went black. If you restart the display remains black with a blinking cursor, but with no error messages. You do hear the fan and hard drive spin up.
Here are two links to assist you with this difficulty.
Troubleshooting problems with notebook displays (Windows 8, Windows 7)
Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Windows 8 and Canvio Desk 3TB: System will not boot when external hdd is connected

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