Windows 8 Pro on a Touchsmart IQ510uk.

Anyone installed Windows 8 Pro on a touchsmart IQ510uk ? I keep on getting a blank screen.

The following weblink will suggest whether HP has tested your system for Windows 8:
http://www8.hp.com/us/en/ad/windows-8/instructions.html
If your system is not tested, HP will not release the drivers directly for your model through HP.com website.
The following weblink will suggest if your system is compatible with Windows 8:
http://windows.microsoft.com/en-US/windows-8/upgrade-to-windows-8
If your system is compatible with Windows 8, most of the drivers would be available through Windows 8 & windows update. If you need any specific drivers, please follow these steps:
1. In the Run box type devmgmt.msc.
2. Unknown devices would be listed as such and marked out with a yellow question mark.
3. Select the unknown device or other device for which you need drivers and right click to access Properties.
4. In the Properties window click on Details tab and select Device Instance Id or Hardware ID from the drop down.
5. An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.
6. Please provide this number so that we can suggest the appropriate driver.
I am an HP employee.
Regards,
Vidya
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Touchsmart 600-1120 successfully upgraded to Windows 8 Pro

I just wanted to report my Touchsmart 600-1120 (BK139AA) was successfully upgraded from Win7 64 bit to Windows 8 Pro 64 bit, and I haven't run into any issues. Here are the steps I went though.
1. Made disk image backup using Win7 Backup and Restore.
2. Ran the Windows 8 advisor tool to have a record the computer passes minimum requirements and I had a list of what apps will no longer work. I did go ahead and removed all of them. I never did use those apps much anyways.
3. Ordered Windows 8 Pro upgrade DVD from Amazon. I potentially had multiple computers to upgrade, and wanted the DVD. Requested the free product key to unlock the Media Center add-on pack and received it in two days via email.
4. Made another disk image backup using Win7 Backup and Restore in the event a Win7 restore is needed.
5. Ready to upgrade. Inserted the 64 bit DVD, nothing happened. Manually launched Startup.exe on the DVD.
6. Selected option to upgrade Win7, keeping all docs and preferences and let it go. Took an hour or so, I didn't keep track. Rebooted a couple of times and responded to any prompts for info. When I received the logon screen for the first time, I ejected the upgrade DVD.
7. When I logged in for the first time, I had no issues with the touch driver. The touch was very reponsive. Played around for a while exploring a bit. It's actually lots of fun. I've never been exposed to an ipad or tablet, so this was the first time I've experienced a "tabletized" interface for lack of a better term.
8. Followed the instructions in the email to install and unlock the Media Center pack. It took a while to add the software. My only concern was if the AVerMedia TV card (A327) would work. After the install there was the normal Media Center icon shown on the app tiles. Launched it and had go through the process of setting up the TV tuner. Once it found the tuner card (yea!) I told it to use the existing preferences for channels and such and it worked like it did in Win7.
Launched Windows Update and it found a few things to update. I played around for a couple of hours to get familiar with the new interface, and how to display the old Win 7 desktop. It took me a while to figure out how to make an image backup. I had another computer handy with internet access and it was quicker to google to find answers to my questions. One of which is the option to use the familiar Win 7 backup and restore, so I made a new disk image with the new OS and stored it away.
I have this computer on the kitchen counter and use it mainly for TV watching while cooking and occasional recipe lookups. In the Windows store, there are some free recipe apps, like allrecipes.com. I installed a bunch of the free recipe and news apps. I don't know if I'd use the touch screen on a regular basis, although it is nice to have, it leaves lots of fingerprints, particuarily in a kitchen environment.
I'm very relieved I didn't run into hoops I had to jump thorough considering reading about Win8 upgrade issues others have experienced.

Hello, I was also able to go to Windows 8Pro, but have been unsuccessful trying to go to 8.1 or to 10, great PC feel I will need to restore it back to Windows 7. Have you been able to at least get it up to Windows 8.1? Thanks

Windows 8.1 Pro upgrade issue (from Windows 8 Pro) on Envy 23 TouchSmart All-In-One...

Hello,
I have an HP Envy 23 Touchsmart All-In-One that I purchased a year ago (around 12/2012). It came preinstalled with Windows 8.
System Information:
a) Intel(R) Core(TM) i7-3770S CPU @ 3.10 GHz
b) 8192 MB of RAM
A few weeks after I had bought the system, I upgraded to Windows 8 Pro with Media Center that I purchased through Microsoft's upgrade program.
Last week (10/19/2013), I saw the upgrade option to Windows 8.1 in the store and decided to upgrade.
After a few minutes, I got a prompt asking me to restart the computer and I did.
However, I noticed that the screen went blank, but it really didn't restart - I saw that the hard disk light was still blinking and I waited for around 15 minutes. I know it didn't restart because if it did I would have seen the HP logo on the BIOS screen. A little later, the system went into sleep mode (at least, the power button light was blinking slowly as if it was on sleep). Since it was late at night, I decided to leave the system alone and decided to check on it next morning. Next morning, it was still in sleep mode (as I feared) - when I tried to wake it up from sleep by moving the mouse/hitting the return key, it made the exact sounds as if it was waking up from sleep (as it always does), but the screen was still blank. The power button slight was glowing steadily indicating that it is awake now.
At this point, I decided to power down the system by holding the power button for a few seconds. Upon reboot, I saw the HP logo on the BIOS bootup screen and then the screen went blank and nothing came up.
So I decided to do a system recovery using my Windows 8 recovery CD and powered down the system with the CD in its slot. This time, the system came up and immediately started restoring my OS to a previous version.
Upon logging in to the recovered system, I got the following message:
"Couldn't update to Windows 8.1
Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.
0xC1900101 - 0x40019".
I tried reinstalling Windows 8.1 a couple of times after this. Once by disabling all the non-Microsoft services and disabling all the startup programs. Still the same result.
I don't have any antivirus software on my system other the default Microsoft system protection software.
Any help, much appreciated.
Thanks.
This question was solved.
View Solution.

I've posted the following on the following Microsoft form.
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/81-install-error-0xc1900...
Since my hardware is the subject of this HP thread, I thought it might be advantagous to others to post it here too.
In the hopes of preventing anyone else expending this amount of time:
HP Envy 23, no external devices except wireless keyboard&mouse
1) Attempted 8.1 from MSDN ISO download and dvd burn. Result: 0xc1900101-0x40019
2) Attempted 8.1 from MSDN ISO download and dvd burn just because I didn't believe number 1. Result: 0xc1900101-0x40019
3) Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
4) Attempted 8.1 from Microsoft store just because I didn't believe number 3 Result: 0xc1900101-0x40019
5) Read online that Task Manager, startup, disable all would work. Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
6) Read online that enabling security to admin group for Crypto directory. Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
7) Read online that ensuring drivers are all current. MS update, HP update, physically clicked on each driver, update in Device manager, Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
8) Read online that turning Firewall off, Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
9) Woke up this morning and evidently Win 8.0 decided on its own to Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
Good news: Fall back to 8.0 has been flawless with the exception of the need to reenter the network key.
Bad news: Still on 8.0
Based on, in every case, the upgraded machine can be: Accessed via admin share c$ from a network device and can NOT be remoted into and the local display is 'illuminated' but not responsive and dark black (BSOD), my GUESS is a screen / display driver is failing on first boot to 8.1
I've reviewed everything on the C: drive with the extension "log" and a date close to the install date/time without success of isolating exactly what is failing.
Hope no one else expends this much time.
David
Professional Developer

Windows 8 Pro 64 Bit on HP TouchSmart IQ804

I have a HP TouchSmart IQ804 desktop, which I had previously upgraded to Windows 7 64 bit with out any issues.
The IQ804 uses the NVIDIA GeForce 9300M GS graphics card.
Last night, I attempted to upgrade to Windows 8 Pro 64 bit. I tried 4 times, all unsuccessful.
Here is a summary of what I did:
Attempt 1: Upgraded allowing Win 8 to keep all my apps and personal files. FAILED, black screen.
Attempt 2: Upgraded allowing Win 8 to NOT keep anything. FAILED, black screen.
I then Googled other people's attempt and realize it may be an incompatible graphics driver.
Attempt 3: Uninstaled the NVidia graphics driver and chose a default VGA driver. FAILED, black screen.
I then read that some people had success disabling the video card completely in Safe Mode prior to upgrading.
Attempt 4: Booted into SafeMode and disabled vidego card. FAILED, black screen.
===
HP's website has not yet posted any Windows 8 drivers for the HP TouchSmart.
I went over to the NVidia's website and found that they had recently released some Windows 8 drivers...but have yet tried installing them and attempting another upgrade to Win 8.
Has anybone here have any success loading Windows 8 Pro on a HP TouchSmart?? I've seen a few videos on YouTube, but these were preProduction Win8 versions and not the retail.
Please let me know what else I can try. Thanks in advance!!

Hello, I have good news, I too initially could not get multi-touch or gesture features to work on my Touchsmart IQ826t, however I just successfully found a solution.
The manufacturor of the touchscreen for HP, NextWindow, offers drivers for the Windows 8 pre-release OS. The 25" IQ800 series screens are NextWindow model 1902 screens. Below is a link to a install executable for their Win8 compatible driver. Immediately after installing the driver I went from single-touch only to multi-touch with apparent full Windows 8 functionality. There are other drivers on the site for other screen types as well.
http://www.nextwindow.com/nextwindow_support/Windows_8_Touch_Screen_Driver.html
I purchased my Touchsmart 3.5 years ago with Windows Vista and fortunately I was able to get everything to work after upgrading to Windows 8.

Can I change the OS of Touchsmart 610 from Windows Home Premium to Windows 7 Pro?

I have 610 1100me system loaded with Windows Home Premium 64 bit. We bought it from Dubai and is in use in Pakistan. It started giving problems after few weeks of use. Its' hard disk makes noise and sometimes, system could not find boot disk. Most of the times blue screen of death and hanging issues. Any idea about this issue and how to fix it? My observation is that the culprit is hard disk!
Also, can I change its OS to Windows 7 Pro or ultimate (32 or 64 bit)? Where can I find all drivers for Pro or Ultimate?
Many thanks for your valueable advice.
Regards,
KK
This question was solved.
View Solution.

Hi,
Nearly nothing change interms of drivers required for Windows 7 (HP, Pro, Ultimate) unless you switch from 64 to 32 bit. You can reuse your current HP 64 bit drivers for 64 bit W7 Pro or Ultimate.
Regards,
BH
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Windows 8 Pro graphics card driver

Speaking for the touchsmart users who have the same issue, im using the Touchsmart 600-1050 we need to know if there is a graphics card update being worked on now. Windows 8 Pro runs only with the graphics card disabled but runs very choppy, the touchscreen works fine along with multitouch. There is no excuse for why windows 8 pro has no graphics card update from hp. Nvidia said that hp customises the g200 inside of the touchsmart pc's. Please reply with whether or not there is going to be an upate to the touchsmart pc, without any other comments like it hasn't been tested yet. We the customers tested it for you and demand the update that it can process. If my laptops intel hd graphics can run windows 8 than the g200 can run it on 3 monitors so it would only make sense to satisfy exicsting customers over finding new ones cause when windows 9 comes out im sure we will be right back to where we started.

The_Ridlah wrote:
There is no excuse for why windows 8 pro has no graphics card update from hp.
We the customers tested it for you and demand the update.
When windows 9 comes out im sure we will be right back to where we started.
IMO..........
Windows 8 will be (is) what Vista was to XP.
Software matures every 2 generation, such as what Windows 7 is to XP.
Afterall, W7 is Vista SP3........
All of you W8 people that are having problems, you jumped on the band wagon too quickly.
You all are beta testers.
You REALLY should of skipped W8, and waited for all the software to develop and mature, become available, and went with W9 when it's available.
$40.00 for the W8 upgrade,,,,,you actuall paid them to test it so they could finish developing it and the nessary software?!
You couldn't pay me enough to do that for them......
Revert back to W7, sit back and enjoy a wonderfully working OS and software, let some other person go through the greef of testing it for them.
IMO..........

I am using Windows 7 Pro, 64 bit on a brand new PC, and cannot connect to the iTunes store using iTunes version 10. HELP!!

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As troubleshooting, I first ran msconfig, and then turned OFF all programs that boot at start up EXCEPT itunes and quicktime. After a restart, i opened itunes again, and got the same result. That led me to believe that iTunes was NOT being blocked by another program on my machine. I am currently running itunes 10.7 successfully on a Windows 7 32 machine at work. Anyhow, for grins, I tried to install version 9 on the new computer, and it installed perfectly, and immediately connected to the itunes store, leading me to believe that there is nothing wrong with my software configuration (not sure if this is a safe assumption or not). I then tried to let iTunes update itself using the automated update function. It tried to update itself to the most current version, then 10.6. Again, iTunes was unable to connect to the iTunes store. I HAVE tried disabling the anti-virus software (AVG), but that made no difference.
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Here are my questions:
1) Is there a way to make a copy of the files that store my library info, so that if my upgrade to ver 10 IS NOT SUCCESSFUL, I can restore ver 9, but still have all of the album art work, playlists (when I import music, I create a playlist with the artists' name, and store things that way), etc. in tact?
2) What else can I try (firewall settings, internet options, etc.) to try and get version to to successfully install? I would really like to get all the benfits of the newer versions.
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Any help or ideas would be greatly appreciated,
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Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

I have Windows 7 Pro, 64Bit. Itunes works fine except I can't go to the ITunes store from in the software. It starts and then goes blank page. I have tried all the fixes and had a IT group working all day on this. Not fixed. Any suggestions?

Using I Pod NANO. Installed I Tunes on Windows 7 Pro, 64 Bit.
Software works fine. Only problem is that I can't open up the
Store page from in the software. It just shows a blank screen.
Looks like it starts but then just freezes.
IT department worked all day. Reloaded software, set up
security, checked msconfig files. Tried all sorts or revissions.
Nothing works? Yet it works fine on my Windows 7 Home edition?
ANYONE have a clue. This Apple software is not the friendliest!!
This is very frustrating for something so simple to use!
This used to work. Upgraded to 10.3.3.. No good. Tried other revisions,
No Good! Can't purchase music or have the website fully pull up at all
from I Tunes.
Appreciate any help if some has been through this. My service that
I have for IT had to give up. 6 hours of things they tried. Nothing worked.

You would get better response from the iTunes community forum.
Have a nice day!

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Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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Windows 8 Pro on a Touchsmart IQ510uk.

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