Windows 8 Pro tablet - Syclo screen layout not displayed properly data entry

Hi Team,
We are working on the windows 8 pro tablet to test the standard
service manager 4.2 application
During the testing in windows 8 Pro tablets, when we want to enter any data in syclo screen with the help of tablet’s keyboard, the input
fields becomes so small that we are not able to enter the data.
Is there any configuration which can be done so that the screen isclearly visible when data entry is made in the syclo screen.
If anyone has faced similar issue please share how to over come this.
Please advice
Thanks
Neha

Hello Phil,
Command bars were deprecated and shouldn't be used any longer. Instead, you need to use the Fluent UI (aka Ribbon UI) instead. You can read more about the new UI in the following series of articles in MSDN:
Customizing Context Menus in Office 2010
Customizing the 2007 Office Fluent Ribbon for Developers (Part 1 of 3)
Customizing the 2007 Office Fluent Ribbon for Developers (Part 2 of 3)
Customizing the 2007 Office Fluent Ribbon for Developers (Part 3 of 3)
As a workaround you can add a custom control to the context
menu with the getEnabled or getVisible callback which will be invoked before the context menu is shown.

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Images not displayed properly

[Migrated from the Syclo Resource Center]
prashanthi_vangala 01/03/2012 06:44,
Hi,I am working on Agentry 5.4.0I have a list screen where for one of the columns I have a rule to display images ( I use checked and unchecked images ). Earlier the images were getting displayed properly on the ATE but it is not working now and I did not make any changes to the image properties then.But after this, I tried couple of things with the image properties to make it work, like when I do not use any mask colour the image does not get displayed but when i use any maks colour the image gets displayed but its completely blacked out ( and thus for checked image, cannot see the check mark and its completely blacked out ).I face same issue with the login image as well. I added a new Image ( Logo ) to my App for the login Screen, but even this image does not appear on the login screen.
I also tried deleting the Dev folder and re-publishing, but even this does not work.
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Jason Latko 01/03/2012 11:42
Try deleting the Application directory under your development server where the images reside and publish again.
Completely clear your ATE and transmit again from scratch.
Also, what mask color are you using?
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Jason Latko - Senior Product Developer at Syclo
prashanthi_vangala 01/03/2012 12:38
Hi Jason,Thank you for the reply.I already tried all the things you have mentioned, but the same issue exits still.
Prashanthi
Jason Latko 01/03/2012 12:40
Is it just the ATE, or do you have the same problems using the WIn32 or PPC clients?
Jason Latko - Senior Product Developer at Syclo
prashanthi_vangala 01/04/2012 06:21
Hi Jason,Behaviour in ATE:I have changed the image now and tested with the new image . Now, its behaving strangely:When I do a sync after publishing or a reset of ATE; I see the new image properly displayed on the screen but when I leave the screen and come back to the same screen again, the new image is getting replaced by the old image ( atleast the old image is not displayed properly, it appears like a black square box..and because of the same issue I had with this image I switched to the new image ). Behaviour in Win32 Client:When I tested with the client, I see the new image properly for the first time and when i leave the screen and come back the image disappears..This is the behaviour in client.
Please suggest.
-Prashanthi
Jason Latko 01/09/2012 11:35
Prashanthi,What did you use to create these images?
They are simple bitmaps I assume?
Try creating some very simple images using Microsoft Paint, then set a mask of green in Agentry.
Your problem sounds familiar, but I can't find a matching bug in our database.
Maybe someone else has experienced this?
You could also try upgrading to a newer version of Agentry to see if the problem goes away.
We are currently on version 6.0.4.Jason Latko - Senior Product Developer at Syclo
prashanthi_vangala 01/11/2012 10:02
Hi Jason,
Thank you for the reply.
But strangely, from past few days I see that the image is working fine again.
But kept this topic open because it was wierd, that the image is working correctly again without making any major change. What I did was to just write the rule again which calls the image ( though i did this before and did not work then but worked now ) and to observe the image behaviour for few days.But it seems like it is fine now.
Thanks and Regards,Prashanthi

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