Windows Logo Testing message

I have a new ipod nano 8 gb. I have Windows XP SP3 and itunes 8.0. When I tried to set up my ipod, I got the message that "the software you are using has not passed the Windows Logo testing to verify its compatibilty with Windows XP". I can continue but it says it "may impaire or destabilize the correct operation of your system either immediately or in the future". I will probably just continue anyway but wanted to know if others are getting this message and if you have continued, have you had any problems? Should I back up all my data on my harddrive first, just in case?

Just to establish a good base line I am going to have you uninstall and reinstall the printer from our website rather than the CD-ROM that came with the machine. 
First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer. 
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it. 
Then follow this link to download the full feature software and drivers for the printer: 
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=5061073&
Install that using the USB >> Wireless setup wizard and establish a static IP (video below on that) : 
Assigning a Static IP Address to Your Wireless HP Printer - Windows 7 - YouTube
Have a great day!

Similar Messages

  • "Not passed Windows logo testing" message

    I just download iTunes 8 and partway through the install got a message that said "software has not passed Windows Logo Testing" and that this could compromise my system.
    The older version of iTunes worked just fine, is there anywhere I can download the older version?

    Just to establish a good base line I am going to have you uninstall and reinstall the printer from our website rather than the CD-ROM that came with the machine. 
    First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer. 
    In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it. 
    Then follow this link to download the full feature software and drivers for the printer: 
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=5061073&
    Install that using the USB >> Wireless setup wizard and establish a static IP (video below on that) : 
    Assigning a Static IP Address to Your Wireless HP Printer - Windows 7 - YouTube
    Have a great day!

  • How to download iTunes (7.0) w/ Windows logo testing error?

    I'm trying to download the newest version of iTunes (7.0) and I keep getting error message that states "The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP"... Then it says that continuing installation may impair or destabilize the correct operation of my system... Not sure what to do or if I'll be able to download iTunes

    On an XP system, that can indicate trouble with the Windows OS dlls associated with Cryptographic services.
    I'd first try the fixit from the following Microsoft document.
    You cannot install some updates or programs

  • Adobe Acrobat 9 Pro Printer Drivers does not pass windows logo testing.

    Issue:
    I'am using the Acrobat Wizard tool to customize Adobe Acrobat 9 Pro to run create Adobe installed to run siliently within our network but I recieve the following hardware prompt to complete the install.
    During the install of the Adobe Acrobat 9 Pro I recieve a Hardware Installation prompt:
    The software you are installing for this hardware:
    Printer
    Has not passed Windows Logo testing to verfiy its compatibility with Windows XP.
    Continue your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future. Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing.
    Is there any way I can download the drivers before I run the installation or is there a patch for Adobe Acrobat Pro 9.
    Thanks
    John T

    When I start itunes i get the message "Itunes was not properly installed if you wish to burn Cds you will need to reinstall itunes" Any ideas what i should do anyone?
    That sounds like the GEAR drivers that iTunes uses for burning and importing aren't going in properly. (or there's damaged GEAR drivers for an old install stuck on the PC.
    Perhaps manually uninstalling and reinstalling the GEAR drivers can get you past this. There's instructions for that on the GEAR wiki:
    [DRIVERS: Windows - Updating, removing, 64 bit versions, etc|http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:Windows_-_Updating%2C_removing%2C_64_bit_versions%2Cetc]

  • ITunes will not install completely due to Windows Logo Test!

    +"The software you are installing for this hardware:+
    iTunes
    +has not passed Windows Logo testing to verify its compatibility with Windows XP (Tell me why this testing is important.)+
    +This hardware will not be installed. Contact your system administrator."+
    It has been doing this for a few weeks now, and it's only when it tries to install the drivers to my CD/DVD drive. There isn't even a bypass for it provided. I have switched it to ignore the logo test and still it brings the message up every time.
    Also, because of it, I get the annoying message every time I start iTunes:
    +"Warning! iTunes was not properly installed. If you wish to import or burn CDs, you need to reinstall iTunes."+
    I've gone through all the motions of uninstalling it and reinstalling it several times. It hasn't helped at all. Please help! I just want this behind me!
    I forgot to mention before that I have been looking EVERYWHERE for a possible answer to this question with no luck, so any help at all would be greatly appreciated.
    Message was edited by: Collin Alexander Curtis

    I've been having the similar problems too. For some reason, I can uninstall iTunes, but when I try to uninstall Apple Application Support and Apple Mobile Device Support, I get the "Could not open key: UNKNOWN/COMPONENTS/etc./ Verify that you have sufficient access to that key, or contact your support personnel. iTunes was not installed correctly. Please reinstall. Error 7. Windows error 127." error message. I'm on an admin account on Windows 7 and I've tried setting universal permissions through Regedit for the specific keys in question, but nothing works. I'm also missing the dll files required to run iTunes and its associated programs.
    Please help, this is getting really frustrating!

  • Acrobat Pro 9 has not passed Windows Logo testing??

    Bought download of Acrobat Pro 9 today. Installation on Windows XP Pro seemed to proceed well. The a pop-up window said The sortware you are installing for this hardware  Printers has not passed Windows Logo testing to verify its compatability with Windows XP. then a link to "why this is important" and further warning "Continuing your installation of this software may impari ro destabilize the correct operation of your system either immediately or in the future. Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing."
    Choices are Continue Anyway  or STOP Installation
    What does this mean? What do I do to get this upgrade installed and functioning correctly?

    try downloading and saving a fresh copy of the installer to your hard drive. (run the install from there rather than online.) switch off antispyware and antivirus applications prior to the install.
    iTunes 7.0.2.16 Installer
    if you get the message again with the fresh installer, perhaps try checking through the following Microsoft Knowledge Base document:
    (MS) You cannot install some updates or programs

  • Itunes does not pass windows logo testing to verify CD/DVDrom drives, Why?

    Hello All,
    When I try to install Itunes 9.2 on my XP 32bit machine, I get the error message "Itunes does not pass windows logo testing to verify CD/DVD rom drives this software will not be installed. Contact your administrator" I am the owner & my account has administrator rights. When I start itunes i get the message "Itunes was not properly installed if you wish to burn Cds you will need to reinstall itunes" Any ideas what i should do anyone?
    Thanks
    Lacanox

    When I start itunes i get the message "Itunes was not properly installed if you wish to burn Cds you will need to reinstall itunes" Any ideas what i should do anyone?
    That sounds like the GEAR drivers that iTunes uses for burning and importing aren't going in properly. (or there's damaged GEAR drivers for an old install stuck on the PC.
    Perhaps manually uninstalling and reinstalling the GEAR drivers can get you past this. There's instructions for that on the GEAR wiki:
    [DRIVERS: Windows - Updating, removing, 64 bit versions, etc|http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:Windows_-_Updating%2C_removing%2C_64_bit_versions%2Cetc]

  • Windows logo testing

    hi all
    i've got a new ipod mini but when i try to load the software off the cd i get a wizard warning that the hardware has
    'not passed windows logo testing to verify its compatibility with windows xp' blah blah 'not digitally signed in or not signed in the appropriate manner. contact your hardware vendor'. i've got service pack 2, itunes and quicktime seem to have loaded on my computer but when i plug in the mini nothing loads coz the software hasn't loaded! any ideas? thanks

    Just a note. Last time I saw this query posted, someone (more knowledgeable than me) said that this warning is often displayed when a software developer (in this case Apple) does not pay Microsoft vast amounts of money to have them test the software on Windows. Hence the warning message.
    Ignore it.
    And best not to use the installation cd. Get the latest software from these links.
    http://www.apple.com/ipod/download/
    http://www.apple.com/itunes/download/

  • Software CD has not passed Windows Logo testing???

    This is what it showed when I was installing the softwares from the CD which came with my N73 music edition... "...has not passed Windows Logo testing"
    I still clicked on "continue anyway" tab and went ahead... But now the data cable doesn't connect to the softwares. For transferring music, I clicked on media player option and it said messaging is using my memory card, so first change settings in messaging. On clicking Nokia PC suite option, it keeps on detecting the device but nothing happens...
    My PC has Windows XP only, the CD's cover shows its compatibility with XP... what can be the problem then??

    you can generally ignore the error message if you are using trusted software ie from nokia etc as it just means your operating system is unable to verify its authentisity (sp) but for transfering data your better to select data transfer when connecting the usb and then dragging and dropping the files into the handset.
    go to my computer then open the icon called removable disk, there will be a folder called music or something similar -this is your phones mass memory, drop the songs into here.
    hope this helps

  • Can't install iTunes! Windows logo testing fail

    When my iPod touch displayed this error message "apple mobile device USB driver has not passed windows logo testing" an apple genius suggested I follow the kbase ht1925 article which then escalated my issues! I cannot reinstall iTunes and I receive this message now "the software you are installing has not passed windows logo testing"
    I have a windows xp, and have not had issues prior to this because I have used many apple products.
    Frustrated and music less windows user.

    Hmm, as long as you downloaded iTunes from http://www.apple.com/itunes/download/ I'm tempted to ignore the warning and install anyway.
    tt2

  • Windows logo testing to verify compatibility with 80GB Classic Problem

    Hi All,
    I purchased my son a 80GB Classic for christmas and it has been great. Then out of the blue when he hooked it up to his computer two weeks ago to purchase new music the computer would not recognize it. I have tried the five R's as recommended and updated all his programs as suggested. Any advice would be Greatly appreciated. This is the message we get when we plug the ipod into the usb " The software you are installing for hardware has not passed Windows Logo testing to verify its compatibility with Windows XP." Thank you!

    Since I'm on a Mac, I can't offer a whole lot of help. I did find this article on the Microsoft website which may be helpful.
    http://support.microsoft.com/kb/293765

  • Pop Up: The software you are installing for this hardware has not passed Windows Logo testing - AntiVirus

    When deploying Endpoint Protection with SCCM 2012, some workstations are getting a popup saying:
    The software you are installing for this hardware has not passed Windows Logo
    testing and it references "Antivirus". Upon clicking continue anyway it finished installing.
    I'm not able to duplicate it on command and not sure why it's happening. Anyone else see this or have ideas on how to troubleshoot?

    Without a real screenshot (and maybe even being there), it's hard to say. IME this is not normal behavior and my first thought is that this is actually some malware causing this.
    Jason | http://blog.configmgrftw.com
    Sorry it took a while, was waiting for it to happen again. Here is an actual screen shot. I'm leaving it until I hear back from you guys. This client actually shows that the endpoint protection deployment state failed with this message:
    Description: 0x8004FF03.                                   
    InstallUpgradeOrUpdateInProgress=4.1.509.0

  • IPod Updater Fails Windows Logo test

    Just bought an iPod.
    While attempting to install iPod Updater 2006-06-28, I receive a message indicating that the software does not pass the Windows Logo test. Initially, I had the software installed anyway which, in turn, rendered my computer significantly dysfunctional in a number ways. After doing a system restore, I did not have the Updater software installed which, of course, means that my iPod cannot be accessed through iTunes.
    Any ideas on what I need to do to solve this?

    I receive a message indicating that the software does not pass the Windows Logo test.
    with that one, it might be a good idea to check on the possibilities from this document:
    (MS) You cannot install some updates or programs

  • IPod Failed Windows logo test Erroe

    I try to install software(CD that comes along with iPod) in my Dell Laptop, which has Windows XP home edition.
    I get a Warning Message, saying that continuing installation will either impair or destabilize the system now or in the future, as the software is not undergone the windows logo testing.Not sure on how to proceed.
    I cancel installation everytime.
    I even tried downloading the software from the Apple website(iPod updater) and when i install it in my laptop, i get the same warning message.
    has anyone come across the same thing? Or does any one know the solution for this? Pls. post ur reply.Thanks in advance.
    Appreciate your help alot.
    Dell   Windows XP   Windows XP home edition

    hiya!
    ... that's a very strange message to be getting in these circumstances. so this is somewhat experimental advice. let's proceed very cautiously.
    i did some checking about at Microsoft. the message can sometimes be mistakenly produced by the PC. perhaps the easiest way to check for that is to try going to Windows Update, and attempting to download an update from there.
    do you get the same message if you try to install an update from Windows?
    if so (and only if so), perhaps try checking through this document:
    (MS) You cannot install some updates or programs
    keep us posted.
    love, b

  • Itunes 7.6 update not passing windows logo testing for compatibility

    I have tried to update itunes 3 times. It downloads fine but when it gets to the installation part, I get a warning from windows saying that this software has not passed the windows logo test for compatibility and that if I proceed with the installaton, The system may get impaired. So I stop installation, but eventually I have to update itunes. My ipod gets updated but itunes is not. Lately I've been having problems with my ipod acting buggy. Is this familiar to anyone? Why is this happening and what do I need to do? Thanks!

    With that particular message, it might be worth checking through the techniques from the following Microsoft document:
    (MS) You cannot install some updates or programs

Maybe you are looking for

  • Windows Vista User upgraded to iTunes 7.7 and now MPEG-4 videos won't play

    I'm a windows vista user, and I just updated to iTunes 7.7 with Quicktime. Prior to the update all my videos & related codecs files worked just fine(e.g., MPEG-4 and H.264 codecs). However, since the Quicktime & iTunes 7.7 update, now only videos cod

  • Connecting a TV to the internet -- TV internet apps or blu ray

    We are buying a new HDTV -- probably the Samsung LED/LCD.  Don't need 3D.  There are multiple models and to get one that has the Samsung internet apps, it is $200 more.  Should I be getting the TV with internet apps -- where it is all pretty and load

  • I need to install Lightroom on my D:\ drive

    I changed the preferences in the Creative Cloud desktop from default to:  D:\Program Files (x86)\Adobe. I first installed Photoshop CC and that installed perfectly in folder D:\Program Files (x86)\Adobe\Adobe Photoshop CC.  Next I clicked the button

  • Windows on a Mac...AHHHHH

    Hi everyone! I put Parallels on my MacBook Pro to run Windows for a grad school assignment. Without missing a beat, Parallels crashes EVERY time I launch it. I see similar posts on here with the standard answer, "Please visit the Parallels forum." I

  • Oracle newbie : where to start?

    Hi all Im based in East London, UK. My background is Medical I.T I have been working in 1st\2nd line technical support for abt 2 yrs and would like to move into a unsaturated part of I.T like oracle databases. The cost of Oracle courses are so expens