Windows Photo Tools, iPhone, and Folders

When I connect my iPhone 3GS to my PC laptop (Windows Vista Professional) using the USB cable, I get the same window opening up on my PC as when I insert a memory card or connect a camera. One of the choices is "import photos", which seems to work fine; I tested it this morning, and all the photos, screen-captures, and videos taken on my phone were copied to a folder on my PC, just the way this has always worked with USB devices and the built-in card reader.
Being new to the iPhone, I have a question. Are there any controls of how these images are stored? Some cameras and phones can create folders for each "day" or "month" for snapped photos. Does the iPhone have this kind of configuration?
Second question - I'm still trying to find ways to create mullti-level folders for where to store my photos - for example, a main folder "photos", with yearly folders within that folder, and sub-folders within the yearly folders, etc. I know this is not normally possible, but the websites I was looking at said that it is possible if you use Aperture or Photoshop Elements. I can't run Aperture (I'm using a PC) but if Photoshop Elements will solve the problem, that's a perfect solution for me. Any advice? Has anyone done this?

I get the same "Auto Play" (http://en.wikipedia.org/wiki/AutoPlay) window that opens up on my PC that I would see when I connect a USB device. I don't need to "remedy" this - it's what my PC is supposed to do. Yes, I do have the latest version if itunes. At least my PC says the itunes software is up to date.
I have no desire to change this - it's very handy, and that's now how I import all my photos from cameras, phones, memory cards.... It's simple, easy, fast, and works the same regardless of the source. (I no longer concern myself with which device the photos came from.)
As to a digital camera that can do that, My Nikon DSLRs do it. I think most of them can do it. Here's a bit of information on what you can do: http://forums.dpreview.com/forums/readflat.asp?forum=1034&message=39898630&chang emode=1
Again, regarding multiple levels of storage on the phone, when I did all the searching about this, I read that the only way to do so is to use Aperture or Photoshop Elements. The first choice won't help me, as I use Lightroom instead of Aperture, but the reason I'm asking here is to find out how I can do it in Photoshop Elements. (Again, I have never seen this - I'm just repeating what I've read in various support forums).

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HT1386 Since installing the latest itunes to windows 8 my iphone and ipod touch is not being recognized in itune

Since installing the latest itunes to windows 8 my iphone and ipod touch is not being recognized in itunes, therefore i can't change playlists or add songs etc. Is this a fault with itunes as it was fine with the older version or is there something i can do. I'm not on IOS yet but would like to backup my phone first but can't do that atm due to not being able to view my phone on itunes!
Thanks

Hi, jodie_0182.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the above step does not resolve the issue, try all remaining steps in the article.
Cheers,
Jason H.

I have synced my photos from iPhone and iPad to my iMac and now i want to delete from iPhone and iPad without deleting from iMac. thanks.

I have synced my photos from iPhone and iPad to my iMac and now I want to delete all from iPhone and iPad without deleting from iMac. thanks

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You don't really sync photos from the devices to the Mac, you import them to an app; iPhoto, Aperture or Image Capture. During that process you are given an option to erase the photos from the device. Is this not the manner that you used?

Sending text photo only iphone and cant other cellphone

sending text photo only iphone and cant other cellphone

Howdy Michael,
It sounds as if you are unable to send using Messages unless the receiving party is also on an iPhone, is that correct?
If that is the case, I would suggest you look at your iPhone's Settings > Messages and see if Send as SMS is turned on. You should also make sure that MMS Messaging is turned on. This allows you to send using either iMessages or cellular data. See this help article -
Messages settings - iPhone
Thanks for using Apple Support Communities.
Best,
Brett L

Problem while syncing photo to iPhone and iPad. ITunes 10.3.1 mac

It never happened before but just happened today with iTune 10.3.1 mac. I am using it on 10.6.8.
Between last time and now, I did update some mac 10.6.8. and today some java for mac os. After syncing photo to iPad today, I noticed some photos are incomplete. Half of the photo is white. Some with complete photo but incomplete thumbnail. It happened to 30-40 photos out of 1200+. I deleted ipod photo cache and resync the photo but it happened mostly to the same photos that had problem with slight variations. I tried the same with my iPhone and had the same problem. I tried 3-4 times and the problems remained. So I can only suspect that something went wrong while iTune optimizes photos.
The only way to solve this for now is to remove the problematic photos and resync them one photo at a time. Anyone noticed similar problem please give me some advice.

I have the same issue and tried all of the following without success (hoping to save others the hassle):
Rebooted phone
Restored phone and imported backup
Restored phone with no backup and imported photos
Moved photo folder elsewhere on machine and tried to sync it
Tried variety of folders with different images from different devices
Restarted Mac
Repaired permissions on mac
Ran Disk Utility and repaired hard drive, found a few issues
Deleted iTunes Cache
Deleted iTunes related plists
Deleted iPod cache each time
Ran TouchCopy and deleted the photo plists forcing the phone to rebuild the database
Turned syncing of photos off and on again
Ran all weekly/monthly cron jobs
New iphone 4 at Apple Store still repro'd
And so on . . .
Other notes:
Synced to iPod Touch I have and the same photos synced just fine
Restored phone as new and synced on another computer the same folder of photos that I copied over to it and it worked, but it is my husbands computer that I don't keep my photos on/use for syncing normally
Imported the same folder to iPhoto without copying the photos and it works, but I don't want to use iPhoto so not an option for me. Or using a different computer also worked, but not an option.
I went to the genius bar as well after trying all of the above and they had no idea and had not seen this. It appears to be more of a computerissue than an iphone 4 issue though. I say this since putting the same files on another computer (my husbands) synced fine to the phone. They replaced my iphone 4 and the issue STILL repro'd with nothing else on the phone with my computer.
Config:
MacBook Pro purchased December 2010, 10.6.8, latest software updates installed, iPhone 4 latest updates installed
Still troublehooting

Firefox won't open PDF files after I removed older version of PDF-xChange Viewer and installed the lastest version of PDF-xChange Viewer. MS Explorer which I am now force to use works OK. I have checked the Applications window in Tools/Options and it l

Firefox no longer opens PDF files. Explorer works OK. I have checked the Applications window in the Tools/Options and it says I am using PDF-xChange viewer....It just does not do anything. I get the message in the Download Error window which says...."could not be saved, because you cannot change the contents of that folder. Is the same error which I get when I attempt to open a PDF file on a webpage using the Firefox browser....Explorer works OK so I am now forced to Explorer to read PDF files via a browser.
== This happened ==
Every time Firefox opened
== After removing a old copy of PDF-xChange Viewer and updating to the last version

The error message suggests that the file (pdf) that you're trying to download cannot be saved in the folder Firefox tries to save it in.
This can be due to several things - it could be a non-existing folder (could be a problem with the updated application), the hard drive could be too full to store the file (less likely if you can generally surf the net without error messages) or it could contain an error.
To complicate things a little further, it seems to me that you have (at least) 3 different PDF-handling plugins in Firefox from different programs:
PDF-XChange Viewer Netscape Gecko Plugin
Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
Zeon PDF Plugin For Mozilla
This shouldn't matter too much, thou, as it will most likely simply use either the latest installed or the first one it finds when looking up associations for files of type 'pdf'.
First, in Tools > Options... > tab General > section File download, select "Save files in" and Browse your way to a (non-writeprotected!) folder on a drive where you're certain there is enough free space - like the Desktop folder to make the files end up on your Windows desktop.
Second, under Applications as you mention yourself, find all document types related to PDF files, and set these to one of the programs. Check the entire list to be sure there isn't one hiding under one of the other programs' document types (Adobe Acrobat document, PDF X-Change and Zeon).
Restart Firefox, and try opening a PDF again.
If it fails once more, try changing the documents again to one of the other programs, like "Use Adobe Acrobat (in Firefox)".
If it STILL fails, change it to simply "Save file". Then you can simply browse your way to the download folder with Windows Explorer, and doubleclick the PDF file to see which program actually handles PDF files as default on the machine, and if it works properly.
If Firefox flatly refuses to save the PDF files in a folder which you're certain both exist and has space for the file, some (probably security related) program is most likely interfering with Firefox, preventing it in storing PDF files on the system.

How to get ALL photos off iPhone and into iMac?

I hope I can describe this clearly.
I have close to 1000 photos on my iPhone 5s, all in different albums. I want to get ALL of them off the iPhone and backed up into my iMac so I don't lose them when I upgrade (which has happened before.) The albums I seem to have the biggest problem with are the ones that came over when I went from a PC to a Mac about 2 years ago and were in albums in my Kodak Easy Share. I can't get iPhoto to recognize these photos/albums so I can move them from the iPhone. Honestly, I'm not even sure how I got them from where they originated into my iPhone. I'd thought I'd lost them so when they popped up on my iPhone I refused to even update my phone for a while, I was so afraid to lose them.
I tried using Image Capture and it only recognized 176 photos on the iPhone.
I went into settings on my iPhone, into camera and photos, and saw that iCloud Photo Library (Beta) was "OFF." I clicked "ON" and got the message "Photos synced from iTunes will be removed. Syncing photos via iTunes is not supported when include Photo Library is turned on. 833 photos will be removed."
I hit cancel.
If I connect my iPhone to my Mac, and check off "Sync Photos" it appears that it's going to put photo's in iPhoto on my computer on my phone, so that isn't what I want either. I've tried Googling this, and searching on the Apple site and I can't find anything like this. Similar but not quite the same.
I also read (I think) that the iCloud would delete my photos in 30 days so I'm not sure what the value of backing them up to the iCloud is.
I've used Finder to search Kodak, Easy Share, Kodak Easy Share, in case these photos are somewhere else on the iMac that I'm not aware of, most likely due to user ignorance.
My screen is cracked, I'm going to need to upgrade soon, and I don't want to lose valuable photos again.
Thank you!

Thank you to all for this info. Discouraging, but finally I can stop banging my head on the desk trying to figure out what I'm doing wrong.
I do believe that when I synced my iPhone at some point in the last 2 years, I pulled all the photos OUT of iPhoto and then it deleted them. Which is most likely why the older Kodak photos that I am almost 100% certain were in iPhoto are now gone. How/when they ended up on my iPhone I don't know because I swear they suddenly appeared there a few weeks ago.
Since the old PC is gone (accessible but wiped clean & restored to original factory settings) and Easy Share is no more, I will have to explore outside options to get those photos off the iPhone somewhere. Online photo storage sites have been suggested. Archaic as it is, I wish I'd just put them all on cd's.
Using the info provided, I did SUCCESSFULLY get all 237 photos off of my iPhone 3. (yes, I still have it.) Now I know better and will never ever sync my photo's in iTunes again.
Thank you all again!!
***Addendum: ALL answers helped, but apparently I can't indicate that.

Can I use iCloud to store photos from iPhone and Mac?

I would like to use iCloud like Dropbox. I have photos that were taken on my iphone and photos that are loaded on my Mac from a camera that I would like to store in the Cloud. I would also like others be able to download their photos of this event to the same Icloud account. Is that possible?.

The only way you can store photos in iCloud indefinitely is if you add them to a shared stream. However, when you do this, the photo will be at a lower resolution than the originals.
My photo stream photos only remain in iCloud for 30 days, allowing enough time for all your devices to receive them. The only other photos in iCloud are camera roll photos stored in your backup. However, you can't see anything in the backup unless you restore it to your device. Also, if you delete the photos from your device and continue to back it up, the backup that contains the deleted photos will be overwritten by one that doesn't, and they wil be lost.

Photo library albums and folders taking up more space

If you create albums and folders on photo library it appears to duplicate the pictures and take up more space. Is there any way to avoid this since you can't group pictures otherwise?

Change your import settings to 128 AAC (assuming that's what you want - I'd choose MP3s, personally, since they will work in other programs and portable devices).
The previous default is AAC encode, High Quality (128kbps)
Then you can just right-click on selections and choose "Create AAC version". It will say "Create MP3 version" if you decide to use thoe import settings.
Of course you already have an AAC version, but itunes will convert it to the lower rates. I just tried it on the free single of the week, "Boarded Doors" and the file size went down from 6.9MB to 3.2MB.
You can choose to convert an album at a time - you don't need to do it song-by-song.
I suppose you could do your entire library in one fell swoop, but frankly with the size of my library, I think itunes would crash at some point. Also my hard drive would fill up. ; )
Note - this makes a COPY and does not replace the original file. So you'll need to delete the originals and make sure they go to the recycle bin.
Still, it's faster than feeding all those CDs in the drive!
So that is another reason for doing one CD at a a time, to make sure the copies get made and that the duplciates get gone.
Message was edited by: Katrina S.

Windows 7 x64 - iPhone and iTouch - iTunes Sync errors on new HP Dv8

PROBLEM DESCRIPTION:
I just purchased a brand new HP dv8 laptop and cannot get my iphone or itouch synch. I get errors for both the iphone and itouch, but my Nano and shuffle are fine.
HP support said that this is a known issue and that the software is to blame so I should contact Apple support (of course).
SYMPTOMS INCLUDE:
- Phone is recognized on and off by the PC
- Will start to synch and and then I get one of many error messages (see below)
- If left plugged in, the phone will be recognized on and off by the PC (althought sometimes not at all)
SYSTEM INFORMATION:
iTunes version: itunes version 9.0.2.25 64 bit
OS: Windows 7 64 bit
Processor: Intel i7 processor
Computer Model: HPdv8
ERROR CODES:
- 0xE800006B
- The iPod "Steve's iPod" cannot be synched. An unknown error occured (-6999).
- "... (-48)"
- "... (-69)"
ERROR MESSAGES
"iTunes could not connect to the iPhone because of invalid response from your iphone was received from the device."
"The iPod "Steve's iPod" cannot be synched. The required files cannot be found."
"Attempting to copy to the disk "Steve's iPod" failed. The device timed out.
I'VE TRIED
- Uninstalling iTunes (and all the other Apple software components) 3 times
- Completely erased both my itouch and iphone
- Turned off the USB power management option to shut off a remote device
- Disabled Bonjour
- My itunes library and songs are on an external HDD but i tried a new local library and that did nothing
- Uninstalled each USB root hub and then restarted

4 days and no response...really??

All pictures in Photos on Mac syncing with Photos on iPhone and taking up too much space

Since I downloaded Photos on my MacBook Pro, all the pictures that I had in iPhotos are not showing up on Photos on my laptop AND my iPhone. I used to be able to choose which iPhoto albums to sync with my iPhone and would prefer to do that again. It is taking up way too much space to have them all synced to my phone. Any idea how to choose which pictures I want available on my phone???

Before the migration to Photos on laptop, I would go to iTunes, Photos, Sync Photos, Selected Albums, and then choose the albums from iPhoto to sync to phone.
Since I had the problem with all of the photos syncing to iPhone, I un-checked Sync, but they were all still showing up on iPhone.
I just looked at iTunes and saw this message:
When I looked last week, the "copy from _______" was not an option. Now I am able to choose the iPhoto albums that I want to sync just as I was before.
I still don't know why they were syncing when I didn't have that option selected, but it appears Apple has fixed the issue I was having.
I guess I will continue to use iPhoto rather than Photos on my laptop to avoid this issue again.
Thank you for your help!!!!

Music and Photos on iPhone and iPod

I first got an iPod nano, then I bought an iPhone. I'm trying to get my iTunes music and photos onto iPhone but it won't let me. Is there a way to get music and photos on both devices? Will I have to create another iTunes account on the same computer and upload my music all over again or is there a better way? Any advise will be greatly appreciated.

No. I sync three ipods and an iphone to the same itunes account and library.
How are you trying to get music on it?
You have to select the options from the tabs in itunes.
Perhaps a review of the manual would help:
http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf

Address Book, Exchange Account, Contact Photos with iPhone and EntourageEWS

In SL Address Book I cannot assign a picture to a contact in my Exchange AB. For my local AB this still works fine. Bug or by design?
With my iPhone I can assign pictures to my Exchange contacts and this pictures will also displayed in Address Book and Entourage 2008 EWS.
If I assign a picture in Entourage EWS it will show up in Address Book, but NOT on the iPhone.
Any Ideas?

So in regards to this issue, what's the best way of getting photos assigned to contacts when using an Exchange server. I have a bunch of contacts stored locally on my Mac address book which I had since copied over into the Exchange server. You state I can only assign photos from within the iPhone. So what's the best way to get a photo on the Mac to the iPhone. Do I get photos into the iPhoto, sync my iPhone with my Mac, and then go to the iPhone and manually add the photos to contacts one a time? Is there a faster/better way?

Syncing edited photos to iPhone and iPad

I use the "sync all photos albums events and faces" to sync photos from iPhoto to my iPhone and iPad.
However if I subsequently edit any photos they are not transferred across to my devices when I next sync.
I understand a workaround for this issue is to delete the cache and resync, however with the amount of photos I have, this would be too time consuming.
Edited photographs seem to be updated on my Apple TV (1st generation) and MobileMe galleries, is there any reason why they aren't automatically transferred across to my iPhone/iPad?
Thanks in advance for you help

That may be a better question for the iPad/iPhone forums - or maybe even iTunes since it is doing the sync
LN

ATV2, iMac, Windows 7 Laptop, Iphone and iTouch Connectivity

Hi all,
I am frustrated as ****. Here's the deal.
I am running an Airport Extreme basestation (AEB) home wireless network with full connectivity from all devices to the outside world. I have my main iTunes (10.1.2) library on my iMac (OSx 10.6.6) and my son has an iTunes (10.1.2) library on his Windows 7 laptop. I have home sharing enabled on the iMac, ATV2 and Win7 Laptop all using the same Apple_ID.
My iPhone 4 and Itouch Remote Apps (home sharing also turned on) will both connect to the ATV2 and to the Win7 iTunes library. However, while both see the library on the iMac they will not connect to it. I can also stream from the iPhone and iTouch over Airtunes to the AVT2.
My ATV2 will see both the iMac Library and the Win7 library but will only physically connect to the Win 7 library.
My Win 7 library can see the iMac library but won't connect to it, similar to the iPhone, iTouch and ATV2.
My iMac library can't see the Win7 library at all. However I can connect my iMac to the windows laptop for simple file transfer between the iMac and the windows laptop and I can also play music from the iMac library over Airtunes to the ATV2.
With all this connectivity going on I am at a loss as to why iPhone, ATV2, iTouch and Win 7 Laptop can all see the iMac library but won't make the connection to it when each one of those devices all work together perfectly fine and all devices are on the same AEB wireless network.
This must be something very small on the iMac/Itunes side?
Help Please......

Hi,
No, Windows 7 Started edition only support USB connection. any network connection with your HP device is not supported due to limitations of the operating system:
For Windows XP Starter Edition, Windows Vista Starter Edition and Windows 7 Starter Edition
• Is supported for USB only
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-108842-3&cc=us&dlc=en&lc=en...
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Windows Photo Tools, iPhone, and Folders

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