Windows Server 2012 Windows Backup failed with following error code '0x8078006B' (Windows Backup failed to create the shared protection point on the source volumes.).

The Volume Shadow Copy service initially was running under the context of System, so we thought that ‘System’ doesn’t have permissions to access network shares. 
When the Volume Shadow Copy service was running under the context of System, this was the error logged:
“failed with following error code '0x8078014B' (There was a failure in creating a directory on the backup storage location.).”
Which is likely due to not having permissions to write to the network location. 
 This is a scheduled backup trying to write to a network location, so we changes the service to run under the context of an account that does have permissions to write to the network share.
  Then the error changed to this:
“failed with following error code '0x8078006B' (Windows Backup failed to create the shared protection point on the source volumes.).”
HRESULT 0x8078006b
DetailedHRESULT 0x8004230f
ErrorMessage %%2155348075
BackupState 12
VolumesInfo <VolumeInfo><VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0"
BlockLevel="0" HasFiles="1" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0"
TotalNoOfFiles="0" Flags="1604" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="D:" OriginalAccessPath="D:" State="15" HResult="-2139619228"
DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="0" HasFiles="1" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0"
FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="68" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0"
/></VolumeInfo>
We aren’t really seeing anything that gives any hint on what the issue is. 
Any ideas?  Thanks in advance!

We are trying to back up folders/files from 2 local drives (C: & D:), both of which have only 10% space used, and 100 GB free. 
We are attempting to back the files up to a Remote Shared File (and there is 100+ GB free space out there). 
  If we try another network location, we receive the exact same error. 
 This is Windows Server 2012, not running Hyper-V and is a physical server not a VM.
Thank you for the link. 
Looking in: 
Event Viewer / Application and Service Logs / Microsoft / Windows / Backup / Operational
But it doesn’t seem to give any more details: 
Log Name:     
Microsoft-Windows-Backup
Source:       
Microsoft-Windows-Backup
Date:         
7/8/2013 8:00:12 PM
Event ID:     
5
Task Category: None
Level:        
Error
Keywords:     
User:         
SYSTEM
Computer:     
servername.edu
Description:
The backup operation that started at '‎2013‎-‎07‎-‎09T02:00:06.273000000Z' has failed with following error code '0x8078006B' (Windows Backup failed to create the shared protection point on the source volumes.).
Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
<Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
<EventID>5</EventID>
<Version>3</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2013-07-09T02:00:12.872602100Z" />
<EventRecordID>30</EventRecordID>
<Correlation />
<Execution ProcessID="3028" ThreadID="3996" />
<Channel>Microsoft-Windows-Backup</Channel>
<Computer>servername.edu</Computer>
<Security UserID="S-1-5-18" />
  </System>
  <EventData>
<Data Name="BackupTemplateID">{A421E864-A115-4288-8D12-F4878CF8A248}</Data>
<Data Name="HRESULT">0x8078006b</Data>
<Data Name="DetailedHRESULT">0x8004230f</Data>
<Data Name="ErrorMessage">%%2155348075</Data>
<Data Name="BackupState">12</Data>
<Data Name="BackupTime">2013-07-09T02:00:06.273000000Z</Data>
<Data Name="BackupTarget">\\servername\BACKUP</Data>
<Data Name="NumOfVolumes">2</Data>
<Data Name="VolumesInfo">&lt;VolumeInfo&gt;&lt;VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0" BlockLevel="0" HasFiles="1" HasSystemState="0"
IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="1604" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /&gt;&lt;VolumeInfoItem
Name="D:" OriginalAccessPath="D:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="0" HasFiles="1" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0"
NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="68" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /&gt;&lt;/VolumeInfo&gt;</Data>
<Data Name="SourceSnapStartTime">2013-07-09T02:00:06.289250300Z</Data>
<Data Name="SourceSnapEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="PrepareBackupStartTime">&lt;TimesList&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;/TimesList&gt;</Data>
<Data Name="PrepareBackupEndTime">&lt;TimesList&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;/TimesList&gt;</Data>
<Data Name="BackupWriteStartTime">&lt;TimesList&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;/TimesList&gt;</Data>
<Data Name="BackupWriteEndTime">&lt;TimesList&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;/TimesList&gt;</Data>
<Data Name="TargetSnapStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="TargetSnapEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="DVDFormatStartTime">&lt;TimesList&gt;&lt;/TimesList&gt;</Data>
<Data Name="DVDFormatEndTime">&lt;TimesList&gt;&lt;/TimesList&gt;</Data>
<Data Name="MediaVerifyStartTime">&lt;TimesList&gt;&lt;/TimesList&gt;</Data>
<Data Name="MediaVerifyEndTime">&lt;TimesList&gt;&lt;/TimesList&gt;</Data>
<Data Name="BackupPreviousState">2</Data>
<Data Name="ComponentStatus">&lt;ComponentStatus&gt;&lt;/ComponentStatus&gt;</Data>
<Data Name="ComponentInfo">&lt;ComponentInfo&gt;&lt;/ComponentInfo&gt;</Data>
<Data Name="SSBEnumerateStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBEnumerateEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBVhdCreationStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBVhdCreationEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBBackupStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBBackupEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SystemStateBackup">&lt;SystemState IsPresent="0" HResult="0" DetailedHResult="0" /&gt;</Data>
<Data Name="BMR">&lt;BMR IsPresent="0" HResult="0" DetailedHResult="0" /&gt;</Data>
<Data Name="VssFullBackup">false</Data>
<Data Name="UserInputBMR">false</Data>
<Data Name="UserInputSSB">false</Data>
<Data Name="BackupSuccessLogPath">
</Data>
<Data Name="BackupFailureLogPath">
</Data>
<Data Name="EnumerateBackupStartTime">&lt;TimesList&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;/TimesList&gt;</Data>
<Data Name="EnumerateBackupEndTime">&lt;TimesList&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;/TimesList&gt;</Data>
<Data Name="PruneBackupStartTime">&lt;TimesList&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;/TimesList&gt;</Data>
<Data Name="PruneBackupEndTime">&lt;TimesList&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;Time Time="1601-01-01T00:00:00.000Z" /&gt;&lt;/TimesList&gt;</Data>
<Data Name="BackupFlags">0x9</Data>
<Data Name="ComponentInfoSummary">&lt;ComponentInfoSummary ComponentInfoArrayPresent="1" TotalComponents="0" SucceededComponents="0" /&gt;</Data>
  </EventData>
</Event>

Similar Messages

  • Error 8004230f and 2155348075 "Windows Backup failed to create the shared protection point on the source volumes."

    Hello,
    When I try to run a system state backup with this command: wbadmin start systemstatebackup -backuptarget:<drive letter>
    I get the error
    "Failed to create the shared protection point on the source volumes.
    ERROR - Volume Shadow Copy Service operation error (0x8004230f)
    The shadow copy provider had an unexpected error while trying to process the specified operation."
    I'm not sure how to fix this. I'm logged into the machine as an Administrator.
    Windows Server Enterprise 2008 SP2 64-bit
    Any suggestions??

    After I re-registered the dll, I'm still getting the same error in the command window. The DLL registers successfully and the "MS Software Shadow Copy Provider" starts fine.
    Two errors in the Event Viewer:
    1.)
    Log Name:      Application
    Source:        Microsoft-Windows-Backup
    Date:          1/21/2014 10:11:25 AM
    Event ID:      521
    Task Category: None
    Level:         Error
    Keywords:     
    User:          SYSTEM
    Computer:      mfacs-server-7.gs.umt.edu
    Description:
    Backup started at '1/21/2014 5:11:11 PM' failed as Volume Shadow copy operation failed for backup volumes with following error code '2155348075'. Please rerun backup once issue is resolved.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Backup" Guid="{1db28f2e-8f80-4027-8c5a-a11f7f10f62d}" />
        <EventID>521</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000000</Keywords>
        <TimeCreated SystemTime="2014-01-21T17:11:25.287Z" />
        <EventRecordID>11410</EventRecordID>
        <Correlation />
        <Execution ProcessID="4964" ThreadID="3528" />
        <Channel>Application</Channel>
        <Computer>mfacs-server-7.gs.umt.edu</Computer>
        <Security UserID="S-1-5-18" />
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      <EventData>
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        <Data Name="ErrorCode">2155348075</Data>
        <Data Name="ErrorMessage">%%2155348075</Data>
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    2.)
    Log Name:      Application
    Source:        VSS
    Date:          1/21/2014 10:11:24 AM
    Event ID:      12293
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mfacs-server-7.gs.umt.edu
    Description:
    Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details EndPrepareSnapshots({40d86592-3a48-4d38-afab-0e4a7b8bb8f1}) [hr = 0x8000ffff].
    Operation:
       Executing Asynchronous Operation
    Context:
       Current State: DoSnapshotSet
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="VSS" />
        <EventID Qualifiers="0">12293</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-01-21T17:11:24.000Z" />
        <EventRecordID>11409</EventRecordID>
        <Channel>Application</Channel>
        <Computer>mfacs-server-7.gs.umt.edu</Computer>
        <Security />
      </System>
      <EventData>
        <Data>{b5946137-7b9f-4925-af80-51abd60b20d5}</Data>
        <Data>EndPrepareSnapshots({40d86592-3a48-4d38-afab-0e4a7b8bb8f1})</Data>
        <Data>0x8000ffff</Data>
        <Data>
    Operation:
       Executing Asynchronous Operation
    Context:
       Current State: DoSnapshotSet</Data>
        <Binary>2D20436F64653A20434F52534E50534330303030313630392D2043616C6C3A20434F52534E50534330303030313539302D205049443A202030303030323732302D205449443A202030303030343139322D20434D443A2020433A5C57696E646F77735C73797374656D33325C76737376632E6578652020202D20557365723A204E5420415554484F524954595C53595354454D20202020202D205369643A2020532D312D352D3138</Binary>
      </EventData>
    </Event>
    Results of vssadmin list writers:
    C:\Windows\system32>vssadmin list writers
    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
    (C) Copyright 2001-2005 Microsoft Corp.
    Writer name: 'System Writer'
       Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
       Writer Instance Id: {f3c10044-4938-4d49-9f2d-789c571a6428}
       State: [7] Failed
       Last error: No error
    Writer name: 'SqlServerWriter'
       Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
       Writer Instance Id: {aaa19109-d447-40ec-b71e-2a8fbaed55ad}
       State: [7] Failed
       Last error: No error
    Writer name: 'ASR Writer'
       Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
       Writer Instance Id: {f64b2bfa-fd68-4729-bebb-7e281b144fc5}
       State: [7] Failed
       Last error: No error
    Writer name: 'DPM Writer'
       Writer Id: {0074a271-4f24-43e0-9ec7-28a44189cb80}
       Writer Instance Id: {38646851-4a56-4499-b90c-181a839cae95}
       State: [1] Stable
       Last error: No error
    Writer name: 'Shadow Copy Optimization Writer'
       Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
       Writer Instance Id: {7ae6130c-b116-44a9-87a4-4b8bee461131}
       State: [7] Failed
       Last error: No error
    Writer name: 'WMI Writer'
       Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
       Writer Instance Id: {62a5b392-a50f-4703-8c23-acb5590efcd1}
       State: [7] Failed
       Last error: No error
    Writer name: 'BITS Writer'
       Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
       Writer Instance Id: {1615a920-5ec9-43d0-b6ff-a5b767430623}
       State: [1] Stable
       Last error: No error
    Writer name: 'Registry Writer'
       Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
       Writer Instance Id: {f22b72f6-940b-42c9-a824-80858e6f5f5c}
       State: [7] Failed
       Last error: No error
    Writer name: 'COM+ REGDB Writer'
       Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
       Writer Instance Id: {4c603239-dd36-4343-aba7-73858e574e39}
       State: [7] Failed
       Last error: No error
    C:\Windows\system32>
    Thanks!

  • Failure to create a shared protection point during Windows Server 2012 R2 backup.

    Several partitions on a system disk have been extended as well as the backup destination partition. After that Windows Server 2012 R2 failed the backup of a system disk with the following error message 0x8004230C. The Server stated it had failed to create
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  • Win2008 R2 Backup Failure: Volume Shadow copy operation failed for backup volumes with following error code "2155348254"

    Failed to get exclusive lock on the Extensible Firmware Interface (EFI) system partition.
      [ Name]  Microsoft-Windows-Backup
       [ Guid]  {1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}
       EventID 517
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      ErrorCode 2155348254
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    ... Obtain JDBC connect string
    ... JDBC connect string = "(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=ocsoas.domain)(PORT=1521))(CONNECT_DATA=(SERVICE_NAME=ocs.domain)))"
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    Opening JDBC connection: "jdbc:oracle:thin:sys/xxxxxx@(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=ocsoas.domain)(PORT=1521))(CONNECT_DATA=(SERVICE_NAME=ocs.domain)))"
    Unlocking schema and setting passwd: "CWSYS/xxxxxx".
    Opening JDBC connection: "jdbc:oracle:thin:sys/xxxxxx@(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=ocsoas.domain)(PORT=1521))(CONNECT_DATA=(SERVICE_NAME=ocs.domain)))"
    ... Checking Workspaces container.
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    at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3009)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2934)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2740)
    at com.sun.jndi.ldap.LdapCtx.c_modifyAttributes(LdapCtx.java:1373)
    at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_modifyAttributes(ComponentDirContext.java:235)
    at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(PartialCompositeDirContext.java:147)
    at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(PartialCompositeDirContext.java:136)
    at javax.naming.directory.InitialDirContext.modifyAttributes(InitialDirContext.java:136)
    at oracle.workspaces.share.util.oid.OIDShareUtil.setEntryAttribute(OIDShareUtil.java:471)
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    at oracle.workspaces.install.CwConfigOID.createBackendEntity(CwConfigOID.java:1205)
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    at oracle.workspaces.install.CwConfig.regBackend(CwConfig.java:320)
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    at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3009)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2934)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2740)
    at com.sun.jndi.ldap.LdapCtx.c_modifyAttributes(LdapCtx.java:1373)
    at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_modifyAttributes(ComponentDirContext.java:235)
    at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(PartialCompositeDirContext.java:147)
    at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(PartialCompositeDirContext.java:136)
    at javax.naming.directory.InitialDirContext.modifyAttributes(InitialDirContext.java:136)
    at oracle.workspaces.share.util.oid.OIDShareUtil.setEntryAttribute(OIDShareUtil.java:471)
    at oracle.workspaces.share.util.oid.OIDShareUtil.addMemberToGroup(OIDShareUtil.java:420)
    at oracle.workspaces.share.util.oid.OIDShareUtil.addMemberToGroupIgnoreDuplicateMember(OIDShareUtil.java:435)
    at oracle.workspaces.install.CwConfigOID.createBackendEntity(CwConfigOID.java:1205)
    at oracle.workspaces.install.CwConfigOID.registerBackend(CwConfigOID.java:449)
    at oracle.workspaces.install.CwConfig.regBackend(CwConfig.java:320)
    at oracle.workspaces.install.CwConfig.run(CwConfig.java:609)
    ... 1 more
    javax.naming.directory.NoSuchAttributeException: [LDAP: error code 16 - One or more values for attribute uniquemember does not exist]; remaining name 'cn=Service Registry Admins,cn=Groups,cn=OracleContext'
    at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3009)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2934)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2740)
    at com.sun.jndi.ldap.LdapCtx.c_modifyAttributes(LdapCtx.java:1373)
    at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_modifyAttributes(ComponentDirContext.java:235)
    at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(PartialCompositeDirContext.java:147)
    at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(PartialCompositeDirContext.java:136)
    at javax.naming.directory.InitialDirContext.modifyAttributes(InitialDirContext.java:136)
    at oracle.workspaces.share.util.oid.OIDShareUtil.setEntryAttribute(OIDShareUtil.java:471)
    at oracle.workspaces.share.util.oid.OIDShareUtil.addMemberToGroup(OIDShareUtil.java:420)
    at oracle.workspaces.share.util.oid.OIDShareUtil.addMemberToGroupIgnoreDuplicateMember(OIDShareUtil.java:435)
    at oracle.workspaces.install.CwConfigOID.createBackendEntity(CwConfigOID.java:1205)
    at oracle.workspaces.install.CwConfigOID.registerBackend(CwConfigOID.java:449)
    at oracle.workspaces.install.CwConfig.regBackend(CwConfig.java:320)
    at oracle.workspaces.install.CwConfig.run(CwConfig.java:609)
    at oracle.workspaces.install.CwConfig.main(CwConfig.java:790)
    What should i do?
    help.
    Thanks

    closed
    Re: Install OCS 10.1.2 Infra DB failed with LDAP: error code 16 on Workspac

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