Windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes. i've done that and continue to get the same error. can someone please help?
windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes. i've done that and continue to get the same error. can someone please help?
(apologies for barging in, lllass.)
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?
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1. It means exactly what it says. Apple dropped support for earlier Mac OS X versions in iTunes 10.7.
2. Update the computer to 10.6.8. If it's running a Mac OS X version prior to 10.6, this requires buying a Mac OS X 10.6 DVD from the online Apple Store, which requires an Intel Mac with at least 1GB of RAM.
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See:
How to restart the Apple Mobile Device Service (AMDS) on Windows -
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Oh, ok. thanks for the help anyway
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Hello crispinofromfl,
Thank you for using Apple Support Communities.
For more information, take a look at:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Have a nice day,
Mario -
When i connect my ipad to itunes it says "this ipad could not be used because the required software is not insatlled.Run the itunes installer to remove iTunes,then install the 64-bit version of itunes." I tried uninstalling and reinstalling itunes. so then i tried intsalling a stand alone if apple mobile device support (amds) but still it doesnt work. Plz help. using itunes 11.5 and windows
so then i tried intsalling a stand alone if apple mobile device support (amds) but still it doesnt work
Did you get an error message when you did the standalone AMDS install? If so, what does it say? (Precise text, please.) -
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B-rock -
when I hook up my phone it comes up saying that the required software is not installed. Reinstall itunes.
I did that and it still does not see my phone or pad?Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
As you can see in the screenshot here ----> Gyazo - b048a0770df6264af1ff398951acd4f9.png I have typed a higher resolution but when I try the pixles never seen to ever go away and it increases the file size every time, is there an easier way? PS: if another adobe cc software is needed to complete this task I have every one so it doesn't have to only be in Photoshop.
The image has been reduced in size and over sharpened to the point that jaggies artifacts abound. You will not be happy with the result of interpolate the images up in size increase the number of pixels.. You need to find the original image file from the camera.
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Are you saving the files to a server? Did you email a version of the file and then continue to work on it without closing it?
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hi.i bought an iphone 4s from my friend.connected to itunes to restore it for a fresh install.after restoring to ios7 i realised that activation lock is enabled.i called my friend and get his id and pass.itunes said pass is wrong and cant activate the phone.then i logged in my friends icloud account (icloud.com said pass is ok) with same password and i removed the phone from 'find my iphone' list.but i forgot to erase the phone before removing it.now itunes says ''this apple id cannot be used to activate this iphone''.when i log in to icloud i cant see the phone in 'find my iphone' list so cant erase it now.can you please advise me step by step how to activate this phone?
APPLE says:If the previous owner is not present
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps:
Sign in to their iCloud account at www.icloud.com/find.
Select the device from their Find My iPhone device list by clicking All Devices at the top of the screen.
Erase the device by clicking the Erase button. This will erase all content and settings from the device. When prompted, do not enter a phone number or message. Click Next until the device is erased.
When the erase is complete, click "Remove from Account" to remove the device from the account.
After the device has been erased and removed from the account, you can proceed with the device setup process.
i forgot to erase the phone.i just removed it without erasing. -
I have just got home from the apple shop where I gave my phone in to be sent off for the sleep awake button repair. I have a loan phone from the shop but I've just found that the software isn't up to date like my phone is and so can't update from iCloud.
Is there any way I can get round this at all?Obviously lol! ...it's ok I'm sorting it my way
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