Windows update could not check for updates because the service is not running. You may need to restart your computer.
I restarted my computer but still have this issue.
I changed the setting from "install updates automatically" to "never check for updates". clicked ok and then changed back to "install updates automatically". Tried to check for updates and still receive the same error.
Windows defender was turned off. I turned it on updated it but still receive the same error message.
The background intelligent transfer service and windows update are set to "automatic delayed start" and the status for both is "started".
I'm running windows 7 home premium 64 bit
I ran the MGADIAG tool and here is the report (windows tab)
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {22D605EF-8B21-4E2C-A111-AC15534A1805}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
Microsoft Office Project Professional 2007 - 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{22D605EF-8B21-4E2C-A111-AC15534A1805}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-3546321622-335202686-625851561</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Inspiron 1545 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A14</Version><SMBIOSVersion
major="2" minor="4"/><Date>20091207000000.000000+000</Date></BIOS><HWID>A27B3407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard
Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65517</Pid><PidType>14</PidType></Product><Product
GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89403-707-4159871-63552</Pid><PidType>14</PidType></Product><Product
GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63071</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12"
Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App
Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12"
Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3562012
Installation ID: 013283726900825816725312972325821572457642476266069113
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 2/27/2014 11:12:34 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:25:2013 15:59
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GFwuHZK2jMchnYOKB9UbZombj1Gyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SLIC DELL WN09
SSDT PmRef CpuPm
I also ran the following commands in an elevated command prompt
NET START BITS
NET START WUAUSERV
SC QUERYEX BITS
SC QUERYEX WUAUSERV
Here is the result
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>NET START BITS
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>NET START WUAUSERV
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>SC QUERYEX BITS
SERVICE_NAME: BITS
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 400
FLAGS :
C:\Windows\system32>
C:\Windows\system32>SC QUERYEX WUAUSERV
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>NET START BITS
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>NET START WUAUSERV
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>SC QUERYEX BITS
SERVICE_NAME: BITS
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 400
FLAGS :
C:\Windows\system32>
C:\Windows\system32>SC QUERYEX WUAUSERV
SERVICE_NAME: WUAUSERV
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 400
FLAGS :
C:\Windows\system32>
I can't remember the last time updater worked correctly but it's been a really long time.
Thanks for any help you can provide
Hi,
Please try this
Stop Windows Update Service and BIT Service now.
Go to C:\Windows\SoftwareDistribution and delete all file under this folder.
Start Windows Update and BIT service now.
Then try to download windows update now.
If doesn't work, please reset the windows update componments
http://support.microsoft.com/kb/971058/en-us
Yolanda Zhu
TechNet Community Support
Similar Messages
-
(solved)-Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer
Hetti Arachchige V Aravinda | Network Administrator (B.Sc, MCP, MCTS, MCSA, MCSE, MCITP, CCNA, CEH, MBCS)| http://www.windowstechinfo.com |Hi,
Glad to see your problem resolved, Hope your experience is helpful with others.
Roger Lu
TechNet Community Support -
Basically, i've tried a number of fixes and so far none have actually solved the problem.
I am running Windows 7 Premium. 6GB RAM. 64-bit Operating System. Intel(R) Core(TM) i5-2410M CPU @ 2.30 GHz.
any help?2014-05-17 00:36:48:125 3880 3d0 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-17 00:36:48:125 3880 3d0 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-17 00:36:48:125 3880 3d0 COMAPI - WARNING: Exit code = 0x80070424
2014-05-17 00:36:48:125 3880 3d0 COMAPI ---------
2014-05-17 00:36:48:125 3880 3d0 COMAPI -- END -- COMAPI: Search [ClientId = <NULL>]
2014-05-17 00:36:48:125 3880 3d0 COMAPI -------------
2014-05-17 00:36:48:125 3880 3d0 COMAPI FATAL: Unable to perform synchronous search. (hr=80070424)
2014-05-17 02:19:57:760 4220 1080 Misc =========== Logging initialized (build: 7.3.7600.16385, tz: -0400) ===========
2014-05-17 02:19:57:760 4220 1080 Misc = Process: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\Silverlight.Configuration.exe
2014-05-17 02:19:57:761 4220 1080 Misc = Module: C:\Windows\SysWOW64\wuapi.dll
2014-05-17 02:19:57:760 4220 1080 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-17 02:19:57:761 4220 1080 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-17 02:19:57:764 4220 1080 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-17 02:19:57:764 4220 1080 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-28 01:54:11:592 11024 37e4 Misc =========== Logging initialized (build: 7.3.7600.16385, tz: -0400) ===========
2014-05-28 01:54:11:607 11024 37e4 Misc = Process: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\Silverlight.Configuration.exe
2014-05-28 01:54:11:607 11024 37e4 Misc = Module: C:\Windows\SysWOW64\wuapi.dll
2014-05-28 01:54:11:591 11024 37e4 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-28 01:54:11:607 11024 37e4 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-28 01:54:11:612 11024 37e4 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-28 01:54:11:612 11024 37e4 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-30 10:55:09:405 3988 1964 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30 10:55:09:435 3988 1964 Misc = Process: C:\windows\system32\wusa.exe
2014-05-30 10:55:09:435 3988 1964 Misc = Module: C:\Windows\system32\wuapi.dll
2014-05-30 10:55:09:405 3988 1964 COMAPI ----------- COMAPI: IUpdateServiceManager::AddScanPackageService -----------
2014-05-30 10:55:09:435 3988 1964 COMAPI - ServiceName = Windows Update Standalone Installer
2014-05-30 10:55:09:435 3988 1964 COMAPI - ScanFileLocation = C:\cc6856b2c1dde6abb126538628\wsusscan.cab
2014-05-30 10:55:09:435 3988 1964 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-30 10:55:09:435 3988 1964 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-30 10:55:09:435 3988 1964 COMAPI - Exit code = 0x80070424
2014-05-30 10:57:10:086 3844 1744 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30 10:57:10:086 3844 1744 Misc = Process: C:\windows\Explorer.EXE
2014-05-30 10:57:10:086 3844 1744 Misc = Module: C:\windows\system32\wucltux.dll
2014-05-30 10:57:10:086 3844 1744 WUApp FATAL: Failed to cocreate AU object, hr=0X80070424
2014-05-30 10:57:10:086 3844 1744 WUApp FATAL: Failed to initialize WU app, hr=80070424
2014-05-30 10:57:10:087 3844 1744 WUApp WARNING: Cannot load updates because AU service is not available, hr=80010108
2014-05-30 10:57:10:087 3844 1744 WUApp WARNING: Failed to load the update list, error 80010108
2014-05-30 10:57:10:087 3844 1744 WUApp WARNING: Failed to populate update list with error 80010108
2014-05-30 10:57:10:128 3844 1744 WUApp WARNING: Error displaying Opted In Service summary: 80070424
2014-05-30 10:57:13:756 3844 1744 WUApp WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30 10:57:28:620 3844 1744 WUApp WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30 11:21:21:738 3844 1744 WUApp WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30 11:21:34:106 3844 1744 WUApp WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30 11:21:39:978 6252 1784 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30 11:21:39:978 6252 1784 Misc = Process: C:\windows\system32\wuauclt.exe
2014-05-30 11:21:39:978 6252 1784 Misc = Module: C:\windows\system32\wucltux.dll
2014-05-30 11:21:39:977 6252 1784 CltUI FATAL: Dialog thread failed for directive Featured Opt-In with error 80070424
2014-05-30 11:21:42:714 3360 19bc Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30 11:21:42:714 3360 19bc Misc = Process: C:\windows\system32\wuauclt.exe
2014-05-30 11:21:42:714 3360 19bc Misc = Module: C:\windows\system32\wucltux.dll
2014-05-30 11:21:42:713 3360 19bc CltUI FATAL: Dialog thread failed for directive Featured Opt-In with error 80070424
2014-05-30 11:33:25:762 3844 1744 WUApp WARNING: Couldn't handle 'Check for Updates' click -- service not running -
I've read through quite a few post and ran the MGADiag on the system in question.
I tried turning Auto update on and off, rebooted, removed a ton of malware, and have scanned multiple times using Hiron's to make sure it's clean. After all that, it still gets the exact same error referenced in the subject line. At this point I'm in serious
contention to do the 'upgrade' to repair the OS. Windows 7 Home Prem OA is listed on the tag attached to the tower.
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {52F22272-F1FB-40AD-A49B-A0AB96812A14}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Lisa\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{52F22272-F1FB-40AD-A49B-A0AB96812A14}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-1500778237-1240944580-2367651401</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Inspiron 620 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="6"/><Date>20130222000000.000000+000</Date></BIOS><HWID>C8B03707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7601.0000-0322012
Installation ID: 002473118260879346938185562304514293817714094756319536
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 4/11/2014 12:02:15 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:16:2014 04:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAABAAAAAwABAAEA6GFY1/Dp1hTgzErdYjS6HJxXpBFKktSdHC4ucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SSDT AMICPU PROC
SLIC DELL WN09
OSFR DELL M08Hi,
Are all services enabled? including Windows Update service, Background Intelligent Transfer Service and?
If they are, you should reset windows update component.
http://support.microsoft.com/kb/971058
Andy Altmann
TechNet Community Support -
Windows update cannot currently check for updates
dears
when I Try to update my windows 7 by clicking on windows update ( control panel or windows update) I get some notification saying
"windows update cannot currently check for updates because of the service is not running you may need to restart the computer"
I have tried with 2 solution in internet found but not successeded as below :
1) stop windows update service and rename " SoftwareDistribution" folder in order to be created later after restart aformentioned service" and some solution as for stop "Background Intelligent Transfer Service" before windows
update service even though didnt pass.
2) run windows update troubleshooter to idnetify the problems and fix the issue , it tells me its fixed but nothing there.
I need your support please if somebody encounter that to let me run my windows Update for more information its colored with red.
Ali HadaweHi ,
First of all ,I would you suggest to check the status of the "Windows update "services " and "Background Intelligent Transfer service".Run "Services.msc" to open the services manager.
Someone has tried the following methods to resolve the similar issue,please have a try :
1.go into Windows Update and change the settings to "Never check for updates (not recommended)", click OK, and then change it back to "Install updates automatically".
2.Turn on the Windows Defender and update it .
Here is a link for reference :
windows update cannot currently check for updates because the service is not running window 7 HELP(pay attention to Brook and Gab_Power`s answers)
https://social.technet.microsoft.com/Forums/en-US/ee85d867-ce2f-412f-8c03-f43ab92132cc/windows-update-cannot-currently-check-for-updates-because-the-service-is-not-running-window-7-help?forum=w7itproinstall
If the issue persists, please run the fix it tool in the following link to reset the windows update components to have a check .
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
Best regards -
After installing Lion the Software Update "can't check for updates because of a network problem". But I've no network problem. My internet is working properly. Could yoy help me?
Hi All
Same problem this morning but now resoloved.
Update require using the following url support.apple.com/kb/DL1437 update for lion 10.7.1
updates now work with this update
Hope this helps
Thanks -
Windows Update failed to check for updates with error 0x800B0001
Hi all,
I have a WSUS installed on a Windows Server 2008 R2 box, I have a new Windows Server 2012 box (joined to domain) that cannot get updates from the WSUS, whenever I try to search for new updates I receive the following error in event viewer:
Windows Update failed to check for updates with error 0x800B0001
Note: I cannot see the Win2K12 server in the WSUS console under computers node.I couldn't get it to run even after installing the mentioned KB fixes. So I investigated the error myself, and found a "hack" that seems to fix the issue. Wrote up a small piece on it here:
http://tplive.azurewebsites.net/2013/12/windows-update-error/
You and about a thousand other people have reported "I had already installed [the update], but installing it AGAIN fixed the problem.", which is almost assuredly a simple indication that the original installation of the update failed, and you simply did
not recognize that the installation of the update was not successful.
The fact that the /selfupdate folder was corrupted (read: missing files) pretty much says it all. There's no bug. Your installation of the update simply failed. (Or, the server wasn't healthy to begin with and you got what you got.)
Bottom line: The only known cause for a client-side 0x800B0001 error code is that the WSUS server has not been
properly and completely patched.
Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence R Garvin
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds. -
I just bought a MBP w/Lion (10.7.4) and ran software update. The first two items I updated were firmware for SMC (ver 1.5) and EFI (ver 2.7) and now my MBP says: "Software Update can't check for updates because of a network problem." However, I can connect to the Internet to surf the web just fine. This is the only update I've made. Can firmware be uninstalled? If I reverted to the image on my external drive that I did with CCC prior to the update, would that fix it?
Hi! i hope i'm able to explain what i worked out and what worked for me. I had the same message coming up "no internet connection, run network/internet diagnosis" etc etc. Internet connection was fine. What i finally did:
Open airport, check internet, internet options ; with me, IPv6 was set as this (the letters are in german order and not in a english order, sorry...):
In system prefs, network/TCP/IP IPv6 was set to "automatic":
I did change the settings in Airport back to "Link Local" and Software Update worked immediately normal whithout restarting the computer.
No idea what changed the settings; however i did run permission repairs beforehand with no connection to any problems, just as a normal kind of 'maintenance routine'.
Hope this helps others, it worked for me.
Cheers
Csico -
"Software update can't check for updates because of a network problem" - help!
Recently, when I perform a software update check on the pulldown Apple menu, I get this error:
"Software update can't check for updates because of a network problem."
The only problem is that my network works just fine. I use the internet and get emails without any problem. But I can't figure how I can fix Software Update.
The only relevant updates have been for Glims and 1Password. Oh, and note the same problem trying to access the App Store; I just get a "Can't connect to the App Store" error.
Any hints?I have to solve all my own problems.
The problem was due to Little Snitch. Once I upgraded from 2.4.0 to 2.4.2, my system works swimmingly again.
FIXED! -
I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i want to add them to my library?
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
Software Update can't check for updates because of a network problem.
The software update app fails with following error msgs. But all network functions fine.
+A networking error has occurred: timed out (-1001). Make sure you can connect to the Internet, then try again.+
+Software Update can't check for updates because of a network problem.+
Deleted the software update plist files in $HOME/Library/Preferences, $HOME/Library/Preferences/ByHost, and HD/Library/Preferences, as per some posts. no effect. Problem persists.
Any Ideas?
ThanksSame here
The last update I managed to do without problems was +Java for Mac OS X 10.5 Update 5+ - since yesterday the update process has become much, much slower and when I try to install +Security Update 2009 005+ and +iTunes 9+, it fails, usually with the aforementioned error, but also sometimes with Error 400 or Error 600, IIRC. -
Software update can't check for updates because of a network problem mac
hi i am facing below probelm on my mac ... i have done all the ip setting on my mac Error is software update can't check for updates because of a network problem mac.Can any one please assit me...
Can Some solve my problem.....
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Is there some way to instruct iTunes to not check for updates of one of my apps?
2nd gen ipod touch running 4.2.1 (which is the highest availble for that generation).
I have a free weather app that just came out with an update. This new version requires at least 4.3.
Since I have the older version of the app, iTunes notifies me of the update, which is not going to work on my ipod. (Actually I downloaded it anyway just to confirm that it wouldn't work, and sure enough, it didn't even want to start).
So now that I have deleted that version and reloaded the old one, will I be stuck with that number 1 next to the Apps icon for ever more? Is there some way I can instruct iTunes to not check for updates of that app? Or is there some other solution that isn't apparent to me?You get all the new iWork suite (Pages 5, Numbers 3 & Keynote 6) free with your Mac purchase. You just need to go to the App Store and sign in with your Apple I.D.
We warn against relying on the new iWork Apps, they really are just public betas and we are getting a number of users here with unopenable files. Bad news if this is your Masters.
iWork '09 can be purchased as a Boxed DVD set from Amazon US$27, or online.
It is much more usable and safer (not totally).
LibreOffice [free] does not have as polished a UI but is actively supported, and uses open file formats as well as MsOffice formats. It also has the advantage of opening/saving virtually every known format on the planet (wish it would do Pages!) and has a usable but not briliant intgrated database.
Peter -
My ipad 2 not checking for update
my ipad 2 which is on ios 6.0.1 is not checking for update... when i select settings>general>softwere it just shows ckecking for update and then nothing the loading never ends please help me i wanna update my ipad
Did you actually read the entire article from the website that linked you to here?
You only have the option if you are already running iOS 5. If you are trying to update the iOS, you have to use iTunes on a computer to update the iPad.
From iOS 4 or lower - Here are the instructions.
http://support.apple.com/kb/HT4972
More instructions here - for all iOS versions.
http://support.apple.com/kb/HT4623
Or you can connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update -
Software Update can't check for updates (Lion)
Just downloaded and installed OSX 10.7. Tried to run Software Update and get the following alert:
'Software Update can't check for updates because of a network problem. The file “index-lion-snowleopard-leopard.merged-1.sucatalog” couldn’t be found on the server “swscan.apple.com”.'
Repaired permissions, created new user account... Issue persists. I'm connected to the internet. Software Update System Preference has no entries in the "Software Installed' tab.No I haven't tried to get the individually. I will just wait because I am not the only one in our household who's iTunes won't download app updates.
The Software Update error has also now changed to:
Software Update can't check for updates because of a network problem.
A network error has occurred. Check your Internet connection, and then try again.
as opposed to earlier when it read:
Software Update can't check for updates because of a network problem.
The file “index-lion-snowleopard-leopard.merged-1.sucatalog” couldn’t be found on the server “matsus2.matilda.net.au”.
So something has changed in the last few hours. Maybe it's not my computer and just something to do with the apple servers. The matsus2.matilda.net.au is the interesting thing as it has no relevance to our internet or home network.
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