Windows Update Error 0x80070424

I just got my Lenovo C540 touch screen and love it.  The ONLY problem I am having is a Microsoft problem, not dealing with the hardware.
When I try to get anything fromthe Microsoft Store, I now always get the error message saying it wasn't download, please try again, and give the error code of 0x80240437.  It worked just fine the first two days, and then just quit working.  I called Microsoft, but they told me I had to go through Lenovo, that the manufactures have trained, qualified, personel to help me - I guess Microsoft doesn't have them, as they were of no help to me at all.
Can anyone lead me to a solution ?  It looks like an ongoing problem with Win 8 for many people, and I have not turned up a single solution on the internet. 
Thanks !!!
Ken

Hello,
I had this occur just the other day on my non-Lenovo desktop computer.  I ended up deleting all of the pending Modern Windows (formerly known as "Metro") applications, reset the Windows Store Catalog, rebooted, and then selected them again.  At that point, everything downloaded and updated as normal.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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    2010-12-21 04:19:02:342 940 f20 Agent WARNING: WU client failed Searching for update with error 0x80080005
    2010-12-21 04:19:02:342 940 cd4 AU >>## RESUMED ## AU: Search for updates [CallId = {8957B50F-46F1-44C4-A347-20D4C5E91D47}]
    2010-12-21 04:19:02:342 940 cd4 AU # WARNING: Search callback failed, result = 0x80080005
    2010-12-21 04:19:02:342 940 f20 Report CWERReporter finishing event handling. (00000000)
    2010-12-21 04:19:02:342 940 cd4 AU # WARNING: Failed to find updates with error code 80080005
    2010-12-21 04:19:02:342 940 cd4 AU #########
    2010-12-21 04:19:02:342 940 cd4 AU ## END ## AU: Search for updates [CallId = {8957B50F-46F1-44C4-A347-20D4C5E91D47}]
    2010-12-21 04:19:02:342 940 cd4 AU #############
    2010-12-21 04:19:02:342 940 cd4 AU Successfully wrote event for AU health state:0
    2010-12-21 04:19:02:342 940 cd4 AU AU setting next detection timeout to 2010-12-21 14:19:02
    2010-12-21 04:19:02:342 940 cd4 AU Setting AU scheduled install time to 2010-12-22 08:00:00
    2010-12-21 04:19:02:342 940 cd4 AU Successfully wrote event for AU health state:0
    2010-12-21 04:19:02:342 940 cd4 AU Successfully wrote event for AU health state:0
    2010-12-21 04:19:07:350 940 f20 Report REPORT EVENT: {A472759C-BEE7-4161-84E8-41F1C1D03AB4} 2010-12-21 04:19:02:342-0500 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80080005 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80080005.
    2010-12-21 04:19:07:350 940 f20 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2010-12-21 04:19:07:350 940 f20 Report WER Report sent: 7.4.7600.226 0x80080005 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 Managed
    2010-12-21 04:19:07:350 940 f20 Report CWERReporter finishing event handling. (00000000)
    2010-12-21 04:24:22:767 940 f20 PT WARNING: Cached cookie has expired or new PID is available
    2010-12-21 04:24:22:767 940 f20 PT Initializing simple targeting cookie, clientId = a6d6dc1c-d844-451c-8609-3879e6cacb33, target group = , DNS name = lab24.sja.local
    2010-12-21 04:24:22:767 940 f20 PT Server URL = http://server2:8530/SimpleAuthWebService/SimpleAuth.asmx
    2010-12-21 04:24:22:814 940 f20 Report Uploading 2 events using cached cookie, reporting URL = http://server2:8530/ReportingWebService/ReportingWebService.asmx
    2010-12-21 04:24:22:814 940 f20 Report Reporter successfully uploaded 2 events.
    2010-12-21 06:59:23:020 940 b4c AU AU was unable to detect updates for more than 48 hours
    2010-12-21 06:59:28:027 940 c78 Report REPORT EVENT: {511B1C92-939C-4E97-A51B-50E75FCB7AEF} 2010-12-21 06:59:23:020-0500 1 149 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Failure Software Synchronization Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.
    2010-12-21 06:59:28:027 940 c78 Report CWERReporter finishing event handling. (00000000)
    2010-12-21 09:02:03:476 940 2f4 AU Triggering AU detection through DetectNow API
    2010-12-21 09:02:03:476 940 2f4 AU Triggering Online detection (interactive)
    2010-12-21 09:02:03:476 940 b4c AU #############
    2010-12-21 09:02:03:476 940 b4c AU ## START ## AU: Search for updates
    2010-12-21 09:02:03:477 940 b4c AU #########
    2010-12-21 09:02:03:488 940 b4c AU <<## SUBMITTED ## AU: Search for updates [CallId = {B65ACC67-ED84-45D4-9774-D0475806E74B}]
    2010-12-21 09:02:03:488 940 e38 Agent *************
    2010-12-21 09:02:03:488 940 e38 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2010-12-21 09:02:03:488 940 e38 Agent *********
    2010-12-21 09:02:03:488 940 e38 Agent * Online = Yes; Ignore download priority = No
    2010-12-21 09:02:03:488 940 e38 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2010-12-21 09:02:03:488 940 e38 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2010-12-21 09:02:03:488 940 e38 Agent * Search Scope = {Machine}
    2010-12-21 09:02:03:488 940 e38 Setup Checking for agent SelfUpdate
    2010-12-21 09:02:03:489 940 e38 Setup Client version: Core: 7.4.7600.226 Aux: 7.4.7600.226
    2010-12-21 09:02:03:489 940 e38 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2010-12-21 09:02:03:496 940 e38 Misc Microsoft signed: Yes
    2010-12-21 09:02:06:071 940 e38 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2010-12-21 09:02:06:078 940 e38 Misc Microsoft signed: Yes
    2010-12-21 09:02:06:080 940 e38 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2010-12-21 09:02:06:087 940 e38 Misc Microsoft signed: Yes
    2010-12-21 09:02:06:100 940 e38 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2010-12-21 09:02:06:107 940 e38 Misc Microsoft signed: Yes
    2010-12-21 09:02:06:123 940 e38 Setup Determining whether a new setup handler needs to be downloaded
    2010-12-21 09:02:06:123 940 e38 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
    2010-12-21 09:02:06:129 940 e38 Misc Microsoft signed: Yes
    2010-12-21 09:02:06:129 940 e38 Setup SelfUpdate handler update NOT required: Current version: 7.4.7600.226, required version: 7.4.7600.226
    2010-12-21 09:02:06:129 940 e38 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226"
    2010-12-21 09:02:15:386 940 b4c AU AU received policy change subscription event
    2010-12-21 09:02:36:165 940 e38 Setup WARNING: Cbs StartSession, error = 0x80080005
    2010-12-21 09:02:36:165 940 e38 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226" failed, error = 0x80080005
    2010-12-21 09:02:36:165 940 e38 Setup FATAL: SelfUpdate check failed, err = 0x80080005
    2010-12-21 09:02:36:165 940 e38 Agent * WARNING: Skipping scan, self-update check returned 0x80080005
    2010-12-21 09:02:36:165 940 e38 Agent * WARNING: Exit code = 0x80080005
    2010-12-21 09:02:36:165 940 e38 Agent *********
    2010-12-21 09:02:36:165 940 e38 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2010-12-21 09:02:36:165 940 e38 Agent *************
    2010-12-21 09:02:36:165 940 e38 Agent WARNING: WU client failed Searching for update with error 0x80080005
    2010-12-21 09:02:36:165 940 e8c AU >>## RESUMED ## AU: Search for updates [CallId = {B65ACC67-ED84-45D4-9774-D0475806E74B}]
    2010-12-21 09:02:36:165 940 e8c AU # WARNING: Search callback failed, result = 0x80080005
    2010-12-21 09:02:36:165 940 e8c AU # WARNING: Failed to find updates with error code 80080005
    2010-12-21 09:02:36:165 940 e8c AU #########
    2010-12-21 09:02:36:165 940 e8c AU ## END ## AU: Search for updates [CallId = {B65ACC67-ED84-45D4-9774-D0475806E74B}]
    2010-12-21 09:02:36:165 940 e8c AU #############
    2010-12-21 09:02:36:165 940 e8c AU Successfully wrote event for AU health state:0
    2010-12-21 09:02:36:165 940 e8c AU AU setting next detection timeout to 2010-12-21 19:02:36
    2010-12-21 09:02:36:165 940 e8c AU Setting AU scheduled install time to 2010-12-22 08:00:00
    2010-12-21 09:02:36:165 940 e8c AU Successfully wrote event for AU health state:0
    2010-12-21 09:02:36:165 940 e8c AU Successfully wrote event for AU health state:0
    2010-12-21 09:02:41:172 940 e38 Report REPORT EVENT: {678C2913-B3B3-4F14-9310-C2E2B1F3334A} 2010-12-21 09:02:36:165-0500 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80080005 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80080005.
    2010-12-21 09:02:41:172 940 e38 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2010-12-21 09:02:41:172 940 e38 Report WER Report sent: 7.4.7600.226 0x80080005 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 Managed
    2010-12-21 09:02:41:172 940 e38 Report CWERReporter finishing event handling. (00000000)
    2010-12-21 09:06:07:779 940 b4c AU ########### AU: Uninitializing Automatic Updates ###########
    2010-12-21 09:06:37:809 940 b4c Handler FATAL: UH: 0x80080005: StartSession failed in CCbs::IsCbsPending
    2010-12-21 09:06:37:840 940 b4c Report CWERReporter finishing event handling. (00000000)
    2010-12-21 09:06:37:872 940 b4c Service *********
    2010-12-21 09:06:37:872 940 b4c Service ** END ** Service: Service exit [Exit code = 0x240001]
    2010-12-21 09:06:37:872 940 b4c Service *************
    2010-12-21 09:08:37:104 940 e84 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0500) ===========
    2010-12-21 09:08:37:104 940 e84 Misc = Process: C:\Windows\system32\svchost.exe
    2010-12-21 09:08:37:104 940 e84 Misc = Module: c:\windows\system32\wuaueng.dll
    2010-12-21 09:08:37:104 940 e84 Service *************
    2010-12-21 09:08:37:104 940 e84 Service ** START ** Service: Service startup
    2010-12-21 09:08:37:104 940 e84 Service *********
    2010-12-21 09:08:37:108 940 e84 Agent * WU client version 7.4.7600.226
    2010-12-21 09:08:37:108 940 e84 Agent * Base directory: C:\Windows\SoftwareDistribution
    2010-12-21 09:08:37:108 940 e84 Agent * Access type: No proxy
    2010-12-21 09:08:37:108 940 e84 Agent * Network state: Connected
    2010-12-21 09:08:37:453 940 e84 DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
    2010-12-21 09:08:37:462 940 e84 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2010-12-21 09:08:37:464 940 e84 Agent WARNING: failed to access the auth cab, fatal error 0x80070003
    2010-12-21 09:08:37:464 940 e84 Agent WARNING: Invalid service in the backup data store; cleaning up
    2010-12-21 09:08:37:465 940 e84 Agent WARNING: Failed to add and register service 7971f918-a847-4430-9279-4a52d1efe18d to the data store 0x80240031
    2010-12-21 09:08:37:465 940 e84 Agent WARNING: Default Service Recovery: Attempting to add pending registration for service 7971f918-a847-4430-9279-4a52d1efe18d to the data store
    2010-12-21 09:09:22:474 940 e84 Report CWERReporter::Init succeeded
    2010-12-21 09:09:22:474 940 e84 Agent *********** Agent: Initializing Windows Update Agent ***********
    2010-12-21 09:09:22:475 940 e84 Agent *********** Agent: Initializing global settings cache ***********
    2010-12-21 09:09:22:475 940 e84 Agent * WSUS server: http://server2:8530
    2010-12-21 09:09:22:475 940 e84 Agent * WSUS status server: http://server2:8530
    2010-12-21 09:09:22:475 940 e84 Agent * Target group: (Unassigned Computers)
    2010-12-21 09:09:22:475 940 e84 Agent * Windows Update access disabled: No
    2010-12-21 09:09:22:475 940 e84 DnldMgr Download manager restoring 0 downloads
    2010-12-21 09:09:22:476 940 e84 AU ########### AU: Initializing Automatic Updates ###########
    2010-12-21 09:09:22:477 940 e84 AU # WSUS server: http://server2:8530
    2010-12-21 09:09:22:477 940 e84 AU # Detection frequency: 22
    2010-12-21 09:09:22:477 940 e84 AU # Approval type: Scheduled (Policy)
    2010-12-21 09:09:22:477 940 e84 AU # Scheduled install day/time: Every day at 3:00
    2010-12-21 09:09:22:477 940 e84 AU # Auto-install minor updates: Yes (Policy)
    2010-12-21 09:09:22:478 940 e84 AU Setting AU scheduled install time to 2010-12-22 08:00:00
    2010-12-21 09:09:22:751 940 e84 Report *********** Report: Initializing static reporting data ***********
    2010-12-21 09:09:22:751 940 e84 Report * OS Version = 6.1.7600.0.0.65792
    2010-12-21 09:09:22:751 940 e84 Report * OS Product Type = 0x00000004
    2010-12-21 09:09:22:772 940 e84 Report * Computer Brand = Dell Inc.
    2010-12-21 09:09:22:772 940 e84 Report * Computer Model = OptiPlex 380
    2010-12-21 09:09:22:775 940 e84 Report * Bios Revision = A01
    2010-12-21 09:09:22:775 940 e84 Report * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A01
    2010-12-21 09:09:22:775 940 e84 Report * Bios Release Date = 2010-03-11T00:00:00
    2010-12-21 09:09:22:775 940 e84 Report * Locale ID = 1033
    2010-12-21 09:09:22:777 940 e84 AU Successfully wrote event for AU health state:0
    2010-12-21 09:09:22:777 940 e84 AU Initializing featured updates
    2010-12-21 09:09:22:777 940 e84 AU Found 0 cached featured updates
    2010-12-21 09:09:22:777 940 e84 AU Successfully wrote event for AU health state:0
    2010-12-21 09:09:22:778 940 e84 AU Successfully wrote event for AU health state:0
    2010-12-21 09:09:22:778 940 e84 AU AU finished delayed initialization
    2010-12-21 09:09:27:781 940 36c Report CWERReporter finishing event handling. (00000000)
    2010-12-21 09:10:20:421 940 bf0 AU Triggering AU detection through DetectNow API
    2010-12-21 09:10:20:422 940 bf0 AU Triggering Online detection (interactive)
    2010-12-21 09:10:20:422 940 e84 AU #############
    2010-12-21 09:10:20:422 940 e84 AU ## START ## AU: Search for updates
    2010-12-21 09:10:20:422 940 e84 AU #########
    2010-12-21 09:10:20:425 940 e84 AU <<## SUBMITTED ## AU: Search for updates [CallId = {F1E8D669-5A48-4C25-832F-4A5ABD80270F}]
    2010-12-21 09:10:20:425 940 36c Agent *************
    2010-12-21 09:10:20:425 940 36c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2010-12-21 09:10:20:425 940 36c Agent *********
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    2010-12-21 09:10:52:784 940 ba0 AU Successfully wrote event for AU health state:0

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    BL262000

    Hello
    If you check Google and error code 80072EFD you will find numerous pages where you can find explanations why should be done about that.
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    Hi
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    Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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    Wade Liu
    TechNet Community Support

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    2013-03-27    18:38:25:627     868    ba4    AU    #########
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    2013-03-27    18:38:25:627     868    934    Agent    *************
    2013-03-27    18:38:25:627     868    934    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-03-27    18:38:25:627     868    934    Agent    *********
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    2013-03-27    18:38:25:815     868    934    Misc     Infrastructure signed: Yes
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    2013-03-27    18:38:26:002     868    934    Misc     Infrastructure signed: Yes
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    Ricky

    some more interesting article i've found so far
    http://practicalkungfu.net/2013/03/11/windows-update-error-code-8024402f-on-hyper-v-guests/
    http://faultbucket.ca/2012/08/windows-server-2012-windows-update-error-0x80240440/
    http://social.technet.microsoft.com/Forums/en-US/winserver8gen/thread/80548a4e-6c68-4700-a37b-9e22890bd8af
    Ricky

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    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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