Windows Update prompt for definition updates
I have a FEP 2010 client that is prompting the end user with a Windows Update dialog when definition updates are available. I checked his WU settings and he is currently set to download update, but let him choose when to install. I thought this
was the issue, but a Win 7 computer has the same settings and doesn't prompt for the definition updates. I have approximately 500 FEP clients installed and this is the only case where the end user is being prompted for definition updates.
Thanks for the help
John
This is old post and successor of FEP is System Center Endpoint Protection (SCEP), I suggest try reproduce this issue in SCEP and check if it exist or not and if it exist, then post it as a new question.
You may also configure Endpoints to use directly update their Endpoint Protection and disable updating through Microsoft Update and see if that solve the problem.
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Vista Home Premium - Error code 80070490 - Windows update
Computer - Satellite 200
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Thank youThis error may occur if the older Windows Update engine files cannot be
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To troubleshoot this issue, I suggest we first reset permission and
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Step 1: Reset permission
================
1. Please download the subinacl.msi file from the following link and save
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http://www.microsoft.com/downloads/d...inityDownloads
2. Please go to the Desktop and double click the downloaded file.
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@echo off
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
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subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
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subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
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Here's what I did:
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Extracted install.wim from the ISO
Mounted the WIM with DISM to add the KB2959977 package (as directed
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these instructions)
Deployed the image with SCCM
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Edit: Here's the output of "dism /image:mount /Get-Packages" ran against the WIM which confirms the KB2919355 package is applied to the WIM:
Deployment Image Servicing and Management tool
Version: 6.3.9600.16384
Image Version: 6.3.9600.17031
Packages listing:
Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.3.9600.16384
State : Installed
Release Type : Language Pack
Install Time : 18/03/2014 9:30 AM
Package Identity : Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.3.9600.16384
State : Installed
Release Type : Foundation
Install Time : 22/08/2013 2:46 PM
Package Identity : Microsoft-Windows-Security-SPP-Component-SKU-Enterprise-GVLK-Package~31bf3856ad364e35~amd64~~6.3.9600.16384
State : Installed
Release Type : Feature Pack
Install Time : 18/03/2014 9:51 AM
Package Identity : Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14
State : Installed
Release Type : Update
Install Time : 18/03/2014 10:20 AM
Package Identity : Package_for_KB2919442~31bf3856ad364e35~amd64~~6.3.1.8
State : Installed
Release Type : Update
Install Time : 18/03/2014 9:55 AM
Package Identity : Package_for_KB2932046~31bf3856ad364e35~amd64~~6.3.1.5
State : Installed
Release Type : Feature Pack
Install Time : 18/03/2014 10:20 AM
Package Identity : Package_for_KB2937220~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 18/03/2014 10:20 AM
Package Identity : Package_for_KB2937592~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Feature Pack
Install Time : 18/03/2014 10:20 AM
Package Identity : Package_for_KB2938439~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Feature Pack
Install Time : 18/03/2014 10:20 AM
Package Identity : Package_for_KB2938772~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 18/03/2014 10:20 AM
Package Identity : Package_for_KB2939471~31bf3856ad364e35~amd64~~6.3.1.0
State : Installed
Release Type : Update
Install Time : 18/03/2014 10:20 AM
Package Identity : Package_for_KB2949621~31bf3856ad364e35~amd64~~6.3.2.0
State : Installed
Release Type : Hotfix
Install Time : 18/03/2014 10:20 AM
Package Identity : Package_for_KB2959977~31bf3856ad364e35~amd64~~6.3.1.1
State : Installed
Release Type : Update
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The operation completed successfully.This is explained in this KB article, where it states:
The MSDN and VLSC updated ISOs do not contain the complete set of fixes that are offered from Windows Update. Therefore, Windows Update and WSUS will offer the KB2919355 update again to computers that are deployed by using the images in these ISOs. This
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Windows Outreach Team - IT Pro
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Cry for help: build 9926 windows update errors: 0x80240438 0x80244019
lately I'm stuck with build 9926
when I check for updates it works, and it even downloads some updates according to the logs
but, that's about it , it's not updating anything.
tried all the solutions on the internet
I synced with the appstore.
but noting...
microsoft... are you ready to do a webex with me ? and solve this ?
here is some of the logfile from file:
"C:\Windows\SoftwareDistribution\ReportingEvents.log"
{EE67F390-701B-4854-A8CC-4CEB3286A7DF} 2015-03-18 23:40:05:911+0200
1 148 [AGENT_DETECTION_FAILED]
101 {00000000-0000-0000-0000-000000000000}
0 80240438
TrustedInstaller MCR Failure
Software Synchronization Windows Update Client failed to detect with error 0x80240438.
{55A19B50-6899-44B2-9F0F-FFE14B3FE27B} 2015-03-18 23:44:25:732+0200
1 148 [AGENT_DETECTION_FAILED]
101 {00000000-0000-0000-0000-000000000000}
0 80240438
Dynamic Update Failure
Software Synchronization Windows Update Client failed to detect with error 0x80240438.
{899A21E6-D8DE-4155-8963-AFE8080BDD9F} 2015-03-18 23:44:59:195+0200
1 148 [AGENT_DETECTION_FAILED]
101 {00000000-0000-0000-0000-000000000000}
0 80240438
Dynamic Update Failure
Software Synchronization Windows Update Client failed to detect with error 0x80240438.
{DCDC8F70-8099-4FA4-97E7-43C36F5368D1} 2015-03-18 23:45:10:107+0200
1 148 [AGENT_DETECTION_FAILED]
101 {00000000-0000-0000-0000-000000000000}
0 80240438
Dynamic Update Failure
Software Synchronization Windows Update Client failed to detect with error 0x80240438.
{C64C44D7-F35C-4DF7-9E6C-C19400AEC88E} 2015-03-18 23:50:53:941+0200
1 148 [AGENT_DETECTION_FAILED]
101 {00000000-0000-0000-0000-000000000000}
0 80240438
UpdateOrchestrator Failure
Software Synchronization Windows Update Client failed to detect with error 0x80240438.
{C702CE4C-F06D-483D-8499-EC01C5E94E81} 2015-03-18 23:53:58:191+0200
1 148 [AGENT_DETECTION_FAILED]
101 {00000000-0000-0000-0000-000000000000}
0 80240438
UpdateOrchestrator Failure
Software Synchronization Windows Update Client failed to detect with error 0x80240438.
{8BF69B20-4AB5-48CB-ADA6-51D0A307322C} 2015-03-19 00:03:46:225+0200
1 148 [AGENT_DETECTION_FAILED]
101 {00000000-0000-0000-0000-000000000000}
0 8024402c
AutomaticUpdates Failure
Software Synchronization Windows Update Client failed to detect with error 0x8024402c.
{F93F393E-47E3-439D-BF2F-C626FCF78949} 2015-03-19 00:03:50:023+0200
1 147 [AGENT_DETECTION_FINISHED]
101 {00000000-0000-0000-0000-000000000000}
0 0
AutomaticUpdates Success
Software Synchronization Windows Update Client successfully detected 3 updates.
{69438178-7069-4792-AF02-FF50A2BF11AA} 2015-03-19 00:04:37:647+0200
1 147 [AGENT_DETECTION_FINISHED]
101 {00000000-0000-0000-0000-000000000000}
0 0
AutomaticUpdates Success
Software Synchronization Windows Update Client successfully detected 2 updates.
{3DED2228-2046-4A39-B839-C7BE632FFAFD} 2015-03-19 00:04:45:278+0200
1 147 [AGENT_DETECTION_FINISHED]
101 {00000000-0000-0000-0000-000000000000}
0 0
AutomaticUpdates Success
Software Synchronization Windows Update Client successfully detected 3 updates.
{CC0DB0F0-4C4E-4EE2-B7EA-787E20F95959} 2015-03-19 00:04:51:481+0200
1 148 [AGENT_DETECTION_FAILED]
101 {00000000-0000-0000-0000-000000000000}
0 8024402c
AutomaticUpdates Failure
Software Synchronization Windows Update Client failed to detect with error 0x8024402c.
{BD00D6ED-7C99-4C1A-9855-4346D46A13AA} 2015-03-19 00:05:10:166+0200
1 189 [AU_UNSCHEDULED_INSTALL_READY]
102 {00000000-0000-0000-0000-000000000000}
0 0
AutomaticUpdates Success
Content Install Installation Ready: The following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions:
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{00658682-7DDF-43E8-8AD6-689A50ACD0F8} 2015-03-19 00:05:18:847+0200
1 189 [AU_UNSCHEDULED_INSTALL_READY]
102 {00000000-0000-0000-0000-000000000000}
0 0
AutomaticUpdates Success
Content Install Installation Ready: The following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions:
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{6A05284D-27F5-4EA9-A615-810C190A2F86} 2015-03-19 00:05:24:980+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{E0711B88-4FC2-40C1-BB02-AD541708D409} 2015-03-19 00:05:25:207+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{26C87A3C-85C1-4A34-9F96-E80EFEA8E6CD} 2015-03-19 00:05:27:826+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{0AB1F0C6-7EFE-4227-BE72-4B63683A71FA} 2015-03-19 00:05:28:032+0200
1 167 [AGENT_DOWNLOAD_STARTED]
101 {EC7D0E7D-BB3F-4674-AF02-A32293A19F5F}
1 0
AutomaticUpdates Success
Content Download Download started.
{4064BECB-FDF4-4160-83DA-62766D7101F9} 2015-03-19 00:05:28:103+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{935F6118-7E74-4E24-BE48-50980031F8E9} 2015-03-19 00:05:28:295+0200
1 167 [AGENT_DOWNLOAD_STARTED]
101 {BFFF18AE-83DC-4661-BE5A-ABDD585A5157}
1 0
AutomaticUpdates Success
Content Download Download started.
{625A9F42-B81F-4B15-981D-4109C303AB01} 2015-03-19 00:05:28:357+0200
1 162 [AGENT_DOWNLOAD_SUCCEEDED]
101 {D6ABD84B-D769-46D2-BDB9-E942DA9F8CEB}
1 0
AutomaticUpdates Success
Content Download Download succeeded.
{8DECCDE7-A741-49A7-92ED-908018BF48E7} 2015-03-19 00:05:28:358+0200
1 162 [AGENT_DOWNLOAD_SUCCEEDED]
101 {2E895204-66E8-482D-8184-AFE29C3DD719}
1 0
AutomaticUpdates Success
Content Download Download succeeded.
{299D3FF5-72FD-4EC2-A27D-96C380FFB06A} 2015-03-19 00:05:49:013+0200
1 147 [AGENT_DETECTION_FINISHED]
101 {00000000-0000-0000-0000-000000000000}
0 0
AutomaticUpdates Success
Software Synchronization Windows Update Client successfully detected 2 updates.
{7EF8F36D-1B21-4D24-8E8C-80CAE968CC93} 2015-03-19 00:05:57:589+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{0CE20454-71A9-4CEF-93DA-AA853AEB9A03} 2015-03-19 00:05:57:835+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{9D08DD20-16D7-46BD-8C6B-BAE6E37FF66B} 2015-03-19 00:05:58:370+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{46C47722-09F0-40CA-B50C-C4529D3AE438} 2015-03-19 00:05:58:450+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{18E7A41D-60A7-4CEF-A82A-0092B5CCF63C} 2015-03-19 00:06:00:686+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{744A5A7F-EB06-4319-8FB8-06138823A23F} 2015-03-19 00:06:00:906+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{B3AEF57C-0FBD-4B03-B225-E4A0166AA47E} 2015-03-19 00:06:01:027+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{FE3EC6F7-99D1-436C-8492-9E7EFA9479CF} 2015-03-19 00:06:01:331+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{42829509-DFC5-4ADE-A8E6-325F7DD8D99A} 2015-03-19 00:06:11:955+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{830D44A1-4B7F-4C10-B3A3-7D2099515618} 2015-03-19 00:06:12:277+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{23364FAC-813D-48A9-BED0-9BEF7CCF1388} 2015-03-19 00:06:12:371+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{FC526749-C1A3-4703-BE92-9F26EB13B573} 2015-03-19 00:06:14:250+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{1AF3930D-A9F7-4641-9ECB-1CE140B41B90} 2015-03-19 00:06:14:405+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{E878B745-E246-4BB6-86FE-B7CA17B1D4AD} 2015-03-19 00:06:14:516+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{5115A0BD-FB49-4F57-9479-58EC8B2413E5} 2015-03-19 00:06:14:715+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{202870B5-4F10-485E-B721-BC00D09BA551} 2015-03-19 00:06:16:011+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{CE50F467-6671-46EE-AFB1-3D131A43DE70} 2015-03-19 00:06:16:340+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{06207896-59E0-4D98-885D-EE68B5E8AAF9} 2015-03-19 00:06:16:447+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{78E23EED-D6BF-4F66-90DF-3684163A980C} 2015-03-19 00:06:16:697+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{4ABC18A2-72D0-4008-9ADC-269C9BD827C8} 2015-03-19 00:06:16:897+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{DF095BC0-4C61-4A67-9946-751BC8CB9652} 2015-03-19 00:06:17:097+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{04BAFD9F-41A4-40D7-A42B-1C9A6C8EB418} 2015-03-19 00:06:17:330+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{0CBCEE49-AACA-4FEA-A98B-7D85D15B0BAE} 2015-03-19 00:06:17:546+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{D9E189B6-613A-4D9B-A835-243906C45C27} 2015-03-19 00:06:17:931+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{B25B5435-DA55-4F98-B129-1796058051FC} 2015-03-19 00:06:38:092+0200
1 189 [AU_UNSCHEDULED_INSTALL_READY]
102 {00000000-0000-0000-0000-000000000000}
0 0
AutomaticUpdates Success
Content Install Installation Ready: The following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions:
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{7FC04992-3A7E-4895-8080-992629F54256} 2015-03-19 00:06:38:092+0200
1 189 [AU_UNSCHEDULED_INSTALL_READY]
102 {00000000-0000-0000-0000-000000000000}
0 0
AutomaticUpdates Success
Content Install Installation Ready: The following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions:
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{3B2FD168-7585-42B7-942C-181651EF2842} 2015-03-19 00:06:38:109+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{31A13FC3-4EE4-4F76-BFCE-D723C6DFCAEF} 2015-03-19 00:06:38:294+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{1C05D134-7228-428C-870F-677D793F4CB4} 2015-03-19 00:06:38:490+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{BDD87834-5281-4427-9E2C-ED8C3C17C3C6} 2015-03-19 00:06:38:516+0200
1 162 [AGENT_DOWNLOAD_SUCCEEDED]
101 {EC7D0E7D-BB3F-4674-AF02-A32293A19F5F}
1 0
AutomaticUpdates Success
Content Download Download succeeded.
{DED48689-2F07-4965-9F52-C7885778B82A} 2015-03-19 00:06:39:141+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{8710E362-0FD4-42F4-8489-932AA5731578} 2015-03-19 00:06:39:639+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{F82D5E5C-E84D-4E47-8791-2681BA6F440D} 2015-03-19 00:07:14:766+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{50EF2781-FB16-47A1-9826-19F0E52F4253} 2015-03-19 00:07:14:773+0200
1 189 [AU_UNSCHEDULED_INSTALL_READY]
102 {00000000-0000-0000-0000-000000000000}
0 0
AutomaticUpdates Success
Content Install Installation Ready: The following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions:
- Microsoft.Reader - microsoft.windowscommunicationsapps
{33F9699F-AEDC-413F-95B9-E76015F0E825} 2015-03-19 00:07:14:773+0200
1 189 [AU_UNSCHEDULED_INSTALL_READY]
102 {00000000-0000-0000-0000-000000000000}
0 0
AutomaticUpdates Success
Content Install Installation Ready: The following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions:
- drm - VCLibs 12 Preview
{4351600E-D070-4431-84CE-34FB1109D4DC} 2015-03-19 00:07:14:774+0200
1 162 [AGENT_DOWNLOAD_SUCCEEDED]
101 {BFFF18AE-83DC-4661-BE5A-ABDD585A5157}
1 0
AutomaticUpdates Success
Content Download Download succeeded.
{FFFCFC30-061C-46E6-8DD4-6285888D76FD} 2015-03-19 00:07:15:067+0200
1 148 [AGENT_DETECTION_FAILED]
101 {00000000-0000-0000-0000-000000000000}
0 80240438
UpdateOrchestrator Failure
Software Synchronization Windows Update Client failed to detect with error 0x80240438.
{B2CA6BDB-DB4B-4B1B-A016-9EE4B1D103AA} 2015-03-19 00:21:30:391+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{586F4FE2-C760-4861-BE9F-0D41375A6857} 2015-03-19 00:21:30:435+0200
1 168 [(null)]
101 {2332A99D-854E-4844-9B4D-8E43EE5A191A}
1 0
AutomaticUpdates Success
Content Download Download queued.
{A8166E7D-EF9B-4DBF-AA6A-33C902392926} 2015-03-19 00:23:36:845+0200
1 148 [AGENT_DETECTION_FAILED]
101 {00000000-0000-0000-0000-000000000000}
0 80244019
UpdateOrchestrator Failure
Software Synchronization Windows Update Client failed to detect with error 0x80244019.
{CFAE4B73-8337-4A28-8E62-34AFBA6459A2} 2015-03-19 00:24:30:326+0200
1 148 [AGENT_DETECTION_FAILED]
101 {00000000-0000-0000-0000-000000000000}
0 80240438
UpdateOrchestrator Failure
Software Synchronization Windows Update Client failed to detect with error 0x80240438.
{E8108901-47D2-4F23-91C8-31175089B009} 2015-03-19 00:24:32:772+0200
1 147 [AGENT_DETECTION_FINISHED]
101 {00000000-0000-0000-0000-000000000000}
0 0
WSAutoUpdate Success
Software Synchronization Windows Update Client successfully detected 3 updates.
{1B2E37CF-F050-4CED-A90D-1BD717F2C3E0} 2015-03-19 00:25:43:823+0200
1 148 [AGENT_DETECTION_FAILED]
101 {00000000-0000-0000-0000-000000000000}
0 80240438
UpdateOrchestrator Failure
Software Synchronization Windows Update Client failed to detect with error 0x80240438.
{041F8319-F24B-4438-9022-9B9CDB0095B5} 2015-03-19 00:26:20:900+0200
1 148 [Hi Erez,
Could you please share us the WindowsUpdate.log file here?
From the information youposted, it seems to be Windows Update can't check for the updates, you may try to run Windows Update Troubleshooter first, it that didn't help, run the following command using the Windows 10 9926 ISO to repair:
DISM /Online /Cleanup-Image
/RestoreHealth /source:WIM:F:\sources\install.wim:1
/LimitAccess
F: Drive stands for the mounted Windows 10 build 9926 ISO.
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
I restarted my computer but still have this issue.
I changed the setting from "install updates automatically" to "never check for updates". clicked ok and then changed back to "install updates automatically". Tried to check for updates and still receive the same error.
Windows defender was turned off. I turned it on updated it but still receive the same error message.
The background intelligent transfer service and windows update are set to "automatic delayed start" and the status for both is "started".
I'm running windows 7 home premium 64 bit
I ran the MGADIAG tool and here is the report (windows tab)
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {22D605EF-8B21-4E2C-A111-AC15534A1805}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
Microsoft Office Project Professional 2007 - 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{22D605EF-8B21-4E2C-A111-AC15534A1805}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-3546321622-335202686-625851561</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Inspiron 1545 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A14</Version><SMBIOSVersion
major="2" minor="4"/><Date>20091207000000.000000+000</Date></BIOS><HWID>A27B3407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard
Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65517</Pid><PidType>14</PidType></Product><Product
GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89403-707-4159871-63552</Pid><PidType>14</PidType></Product><Product
GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63071</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12"
Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App
Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12"
Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3562012
Installation ID: 013283726900825816725312972325821572457642476266069113
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 2/27/2014 11:12:34 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:25:2013 15:59
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GFwuHZK2jMchnYOKB9UbZombj1Gyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SLIC DELL WN09
SSDT PmRef CpuPm
I also ran the following commands in an elevated command prompt
NET START BITS
NET START WUAUSERV
SC QUERYEX BITS
SC QUERYEX WUAUSERV
Here is the result
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>NET START BITS
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>NET START WUAUSERV
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>SC QUERYEX BITS
SERVICE_NAME: BITS
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 400
FLAGS :
C:\Windows\system32>
C:\Windows\system32>SC QUERYEX WUAUSERV
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>NET START BITS
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>NET START WUAUSERV
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>SC QUERYEX BITS
SERVICE_NAME: BITS
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 400
FLAGS :
C:\Windows\system32>
C:\Windows\system32>SC QUERYEX WUAUSERV
SERVICE_NAME: WUAUSERV
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 400
FLAGS :
C:\Windows\system32>
I can't remember the last time updater worked correctly but it's been a really long time.
Thanks for any help you can provideHi,
Please try this
Stop Windows Update Service and BIT Service now.
Go to C:\Windows\SoftwareDistribution and delete all file under this folder.
Start Windows Update and BIT service now.
Then try to download windows update now.
If doesn't work, please reset the windows update componments
http://support.microsoft.com/kb/971058/en-us
Yolanda Zhu
TechNet Community Support -
I've read through quite a few post and ran the MGADiag on the system in question.
I tried turning Auto update on and off, rebooted, removed a ton of malware, and have scanned multiple times using Hiron's to make sure it's clean. After all that, it still gets the exact same error referenced in the subject line. At this point I'm in serious
contention to do the 'upgrade' to repair the OS. Windows 7 Home Prem OA is listed on the tag attached to the tower.
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {52F22272-F1FB-40AD-A49B-A0AB96812A14}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Lisa\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{52F22272-F1FB-40AD-A49B-A0AB96812A14}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-1500778237-1240944580-2367651401</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Inspiron 620 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="6"/><Date>20130222000000.000000+000</Date></BIOS><HWID>C8B03707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7601.0000-0322012
Installation ID: 002473118260879346938185562304514293817714094756319536
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 4/11/2014 12:02:15 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:16:2014 04:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAABAAAAAwABAAEA6GFY1/Dp1hTgzErdYjS6HJxXpBFKktSdHC4ucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SSDT AMICPU PROC
SLIC DELL WN09
OSFR DELL M08Hi,
Are all services enabled? including Windows Update service, Background Intelligent Transfer Service and？
If they are, you should reset windows update component.
http://support.microsoft.com/kb/971058
Andy Altmann
TechNet Community Support -
HELP! Can't uninstall 8.1.2 Update - Keeps prompting for reboot
I have Adobe Acrobat Standard. Version 8.1.0 came with the laptop. (Dell, XP, SP3) So I updated to 8.1.2 and have no ends of problems. Though I have clicked on the "ok" to reboot to finish the update, it never connects that it has rebooted.
So I tried to uninstall the 8.1.2 update. Unfortunately the Control Panel says that the "original is not installed" and won't let me continue. So I can't uninstall from there.
I then downloaded the Microsoft Install Clean Up utility which is recommended in other threads. The original 8.1.0 is there and can be deleted. Unfortunately 8.1.2 is nowhere to be seen!! So I can't remove it from there.I do also have Photoshop CS3 installed which seems to have a variety of other items listed for it.
I have tried downloading the 8.1.2 update patch but when you try and run it, it says that there is no Adobe installed. Well that isn't true. I have 8.1.0 installed. You just can't update it or repair it because it keeps prompting for the never ending reboot. I have tried uninstalling, reboot, re-installing 8.1.0 (via control panel AND MS install clean up) with no luck.
So right now I'm trying to get rid of the 'computer needs to reboot' problem which I think might be tied to the failed install of 8.1.2.I asked on another site and actually got an answer that worked for me. Well... Sort of. This stopped the endless re-boot. Now I have to figure out why I can't manually update. It may be a result of the aborted 8.1.2 update. I'm going to try and uninstall again and start from scratch... again.
The answers I got there I wanted to share here so others may use them.
First Answer:
The issue is seems to be with SP3 and Adobe Standard 8.1 update. The same issue I had experienced on Vista. Following are simple suggestion.
1. Clean Install after reg clean -- may or may not work .Depends on SP3 and Adobe Standard compatibility.
2. Remove Update from Start up and manually download the patches.
(note: Run; MSCONFIG; Startup Tab; deselect Adobe Updater; Ok; restart)
3. Roll back to SP2 and check . Should work fine as it doing on one of my old PC.
Second Answer: (Note: Removing the "AdobeUpdater" from msconfig Startup tab worked for me.)
Try the following:
- Click the Start button and select Run.
- Type in "msconfig" (without the double quotes) and click the OK button.
- A new window will appear with several tabs near the top. Select the Startup tab.
- Find an entry named AdobeUpdater (or similar) and remove the checkmark for it.
- Click the OK button, which will close the window. Now restart your computer.
I hope this will help. The drawback is that you will have to manually update Adobe Acrobat (which generally isn't a major issue). -
Launched Muse. . . wasn't a prompt for update? Application Manager says 'up to date' but still older version running.
Hello,
After uninstalling Muse, please use the following links to download and install the latest version of Adobe Muse on your machine :
Windows : http://www.adobe.com/go/muse_latest_win
Mac : http://www.adobe.com/go/muse_latest_mac
Regards,
Sachin -
I keep gettin sign in prompts for iCloud since I updated to Yosemite
I keep getting sign in prompts for iCloud since I updated to Yosemite. I repeatedly get them for Face Time and iMessage also. Haven't found any way to stop them. I click cancel on every one and then they show up again about 5 seconds later. I finally have been simply putting the window at the bottom of the screen. What can I do to stop these password sign in request windows?
I'd love a solution to this, as well
-
Microsoft releases fix for Windows Update corruption errors
See ZDnet article Microsoft releases fix for Windows Update corruption errors found @
http://www.zdnet.com/microsoft-releases-fix-for-windows-update-corruption-errors-7000026582/
The Microsoft KB article is found @
http://support.microsoft.com/kb/947821
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”Hi Rick,
Really thanks for your sharing.
This will definitly help others in this forum.
Kate Li
TechNet Community Support -
Domain Group Policy changes causes clients to be unable to connect to WSUS for Windows Updates
Domain Controller is Windows Server 2008 R2 64-bit, Group Policy Management version 6.0.0.1. WSUS server is Windows Server 2008 Enterprise 32-bit, Update Services version 3.2.7600.226. Client machines are Windows 7, some are 64-bit and some are 32-bit.
Every time we make any changes to any of our Group Policies most of our clients stop getting their Windows Updates from the WSUS server within 2-3 days. This occurs when we add a new policy for a group of users, temporarily disable a policy or edit a policy.
Check of the WindowsUpdate.log on affected client machines shows:
2014-06-25 13:40:44:976 760 1610 PT WARNING: GetAuthorizationCookie failure, error = 0x80072EE2, soap client error = 5, soap error code = 0, HTTP status code = 200
2014-06-25 13:40:44:977 760 1610 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x80072ee2
2014-06-25 13:40:44:977 760 1610 PT WARNING: PopulateAuthCookies failed: 0x80072ee2
2014-06-25 13:40:44:977 760 1610 PT WARNING: RefreshCookie failed: 0x80072ee2
2014-06-25 13:40:44:977 760 1610 PT WARNING: RefreshPTState failed: 0x80072ee2
2014-06-25 13:40:44:977 760 1610 PT WARNING: PTError: 0x80072ee2
2014-06-25 13:40:44:977 760 1610 Report WARNING: Reporter failed to upload events with hr = 80072ee2.
A further check of the log files shows:
2014-06-21 19:36:06:995 156 1b0c Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <proxy server name:8080> Bypass List used : <(null)> Auth Schemes used : <>
We do not use a proxy except for Internet connections. We configure IE with a pac file. This is set through Group Policy since we restrict user accounts from being able to set it.
The clients that are connecting to the WSUS server have these entries instead:
2014-06-24 09:12:16:779 992 270 Agent Setting download properties on call A20329BC-3467-4B7E-B9F4-6AC6ACBA23E1: priority=3, interactive=1, owner is system=0, proxy settings=1, proxy session id=2
I have a routine that will fix the problem but it is time-consuming and pulls me away from other things I should be doing:
Run registry files on client machine (WindowsUpdate and AU) This is not always necessary and is already set by Group Policy and the affected clients already have the registry settings. No idea why it is necessary to do but it the steps below don't always
work unless it is.
netstop bits and netstop wuauserv
ipconfig /flushdns
Delete qmgr*.* files from Downloader folder
Delete Software Distribution folder
Run from command prompt:
sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
netstart bits and netstart wuauserv
wuauclt /resetauthorization /detectnow
Run Windows Updates again from Control Panel
This routine always fixes the problem but I've found that I must do each step to guarantee success.
How or where is the proxy setting being changed for WSUS that we see in the WindowsUpdate logs and how do I prevent this from happening? It is also curious that it happens to most but not all of the client machines. When it does happen it's not always the
same client machines.You're right - the WSUS server is on the inside and does not need a proxy server. Tried running the netsh winhttp reset proxy command but was still not able to connect to the WSUS server. After running the netsh winhttp reset proxy command received response:
Current WinHTTP proxy setting: Direct access <no proxy server>.
Ran the command at 13:49 and then tried Windows Updates again. Here's snippet from the log file:
2014-06-27 13:49:56:889 548 f6c AU Triggering AU detection through DetectNow API
2014-06-27 13:49:56:890 548 f6c AU Triggering Online detection (interactive)
2014-06-27 13:49:56:890 548 4b8 AU #############
2014-06-27 13:49:56:890 548 4b8 AU ## START ## AU: Search for updates
2014-06-27 13:49:56:890 548 4b8 AU #########
2014-06-27 13:49:56:893 548 4b8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {9CE06AB2-E859-4B4D-8D1A-193AD89623C5}]
2014-06-27 13:49:56:893 548 1260 Agent *************
2014-06-27 13:49:56:893 548 1260 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-06-27 13:49:56:893 548 1260 Agent *********
2014-06-27 13:49:56:893 548 1260 Agent * Online = Yes; Ignore download priority = No
2014-06-27 13:49:56:893 548 1260 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-06-27 13:49:56:893 548 1260 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-06-27 13:49:56:893 548 1260 Agent * Search Scope = {Machine}
2014-06-27 13:49:56:893 548 1260 Setup Checking for agent SelfUpdate
2014-06-27 13:49:56:893 548 1260 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-06-27 13:49:56:894 548 1260 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-06-27 13:49:56:901 548 1260 Misc Microsoft signed: Yes
2014-06-27 13:49:56:927 548 1260 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-06-27 13:49:56:934 548 1260 Misc Microsoft signed: Yes
2014-06-27 13:49:56:936 548 1260 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-06-27 13:49:56:943 548 1260 Misc Microsoft signed: Yes
2014-06-27 13:49:56:956 548 1260 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-06-27 13:49:56:962 548 1260 Misc Microsoft signed: Yes
2014-06-27 13:49:56:974 548 1260 Setup Determining whether a new setup handler needs to be downloaded
2014-06-27 13:49:56:974 548 1260 Setup SelfUpdate handler is not found. It will be downloaded
2014-06-27 13:49:56:974 548 1260 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-06-27 13:49:56:976 548 1260 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-06-27 13:49:56:976 548 1260 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-06-27 13:49:56:989 548 1260 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-06-27 13:49:56:989 548 1260 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-06-27 13:49:57:007 548 1260 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-06-27 13:49:57:007 548 1260 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-06-27 13:49:57:165 548 1260 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-06-27 13:49:57:165 548 1260 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://(FQDN of WSUS server)/ClientWebService/client.asmx
2014-06-27 13:49:57:175 548 1260 PT WARNING: Cached cookie has expired or new PID is available
2014-06-27 13:49:57:175 548 1260 PT Initializing simple targeting cookie, clientId = 6be4a1ae-3313-4855-bdb1-57e3312f03ec, target group = AGENCIES, DNS name = dpk2.clear-rcic.rcc.org
2014-06-27 13:49:57:175 548 1260 PT Server URL =
http://(FQDN of WSUS server)/SimpleAuthWebService/SimpleAuth.asmx
2014-06-27 13:50:57:280 548 1260 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(proxy server):8080> Bypass List used : <(null)> Auth Schemes used : <>
2014-06-27 13:50:57:281 548 1260 PT + Last proxy send request failed with hr = 0x80072EE2, HTTP status code = 0
2014-06-27 13:50:57:281 548 1260 PT + Caller provided proxy = No
2014-06-27 13:50:57:281 548 1260 PT + Proxy list used = webgate.rcc.org:8080
2014-06-27 13:50:57:281 548 1260 PT + Bypass list used = <NULL>
2014-06-27 13:50:57:281 548 1260 PT + Caller provided credentials = No
2014-06-27 13:50:57:281 548 1260 PT + Impersonate flags = 0
2014-06-27 13:50:57:281 548 1260 PT + Possible authorization schemes used =
2014-06-27 13:50:57:281 548 1260 PT WARNING: GetAuthorizationCookie failure, error = 0x80072EE2, soap client error = 5, soap error code = 0, HTTP status code = 200
2014-06-27 13:50:57:281 548 1260 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x80072ee2
2014-06-27 13:50:57:281 548 1260 PT WARNING: PopulateAuthCookies failed: 0x80072ee2
2014-06-27 13:50:57:281 548 1260 PT WARNING: RefreshCookie failed: 0x80072ee2
2014-06-27 13:50:57:281 548 1260 PT WARNING: RefreshPTState failed: 0x80072ee2
2014-06-27 13:50:57:281 548 1260 PT WARNING: Sync of Updates: 0x80072ee2
2014-06-27 13:50:57:281 548 1260 PT WARNING: SyncServerUpdatesInternal failed: 0x80072ee2
2014-06-27 13:50:57:281 548 1260 Agent * WARNING: Failed to synchronize, error = 0x80072EE2
2014-06-27 13:50:57:282 548 1260 Agent * WARNING: Exit code = 0x80072EE2
2014-06-27 13:50:57:282 548 1260 Agent *********
2014-06-27 13:50:57:282 548 1260 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-06-27 13:50:57:282 548 1260 Agent *************
2014-06-27 13:50:57:282 548 1260 Agent WARNING: WU client failed Searching for update with error 0x80072ee2
2014-06-27 13:50:57:302 548 e04 AU >>## RESUMED ## AU: Search for updates [CallId = {9CE06AB2-E859-4B4D-8D1A-193AD89623C5}]
2014-06-27 13:50:57:302 548 e04 AU # WARNING: Search callback failed, result = 0x80072EE2
2014-06-27 13:50:57:302 548 e04 AU # WARNING: Failed to find updates with error code 80072EE2
2014-06-27 13:50:57:302 548 e04 AU #########
2014-06-27 13:50:57:302 548 e04 AU ## END ## AU: Search for updates [CallId = {9CE06AB2-E859-4B4D-8D1A-193AD89623C5}]
2014-06-27 13:50:57:302 548 e04 AU #############
2014-06-27 13:50:57:303 548 e04 AU Successfully wrote event for AU health state:0
2014-06-27 13:50:57:303 548 e04 AU AU setting next detection timeout to 2014-06-27 22:50:57
2014-06-27 13:50:57:304 548 e04 AU Setting AU scheduled install time to 2014-06-28 05:00:00
2014-06-27 13:50:57:304 548 e04 AU Successfully wrote event for AU health state:0
2014-06-27 13:50:57:305 548 e04 AU Successfully wrote event for AU health state:0
2014-06-27 13:51:02:285 548 1260 Report REPORT EVENT: {BD25B39C-6570-454C-A046-AF3AF2DEBDD4} 2014-06-27 13:50:57:282-0400 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072ee2 AutomaticUpdates Failure Software
Synchronization Windows Update Client failed to detect with error 0x80072ee2.
2014-06-27 13:51:02:295 548 1260 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2014-06-27 13:51:02:295 548 1260 Report WER Report sent: 7.6.7600.256 0x80072ee2 00000000-0000-0000-0000-000000000000 Scan 101 Managed
2014-06-27 13:51:02:295 548 1260 Report CWERReporter finishing event handling. (00000000)
2014-06-27 13:51:48:184 548 4b8 AU ########### AU: Uninitializing Automatic Updates ###########
2014-06-27 13:51:48:187 548 4b8 DnldMgr FATAL: DM:CBitsJob::SetCallbackHandler: SetNotifyInterface failed with 0x80080008.
2014-06-27 13:51:48:187 548 4b8 DnldMgr FATAL: DM:CBitsJob::SetCallbackHandler: SetNotifyInterface failed with 0x80080008.
2014-06-27 13:51:48:187 548 4b8 DnldMgr FATAL: DM:CBitsJob::SetCallbackHandler: SetNotifyInterface failed with 0x80080008.
2014-06-27 13:51:48:187 548 4b8 DnldMgr FATAL: DM:CBitsJob::SetCallbackHandler: SetNotifyInterface failed with 0x80080008.
2014-06-27 13:51:48:187 548 4b8 Report CWERReporter finishing event handling. (00000000)
2014-06-27 13:51:48:252 548 4b8 Service *********
2014-06-27 13:51:48:252 548 4b8 Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-06-27 13:51:48:252 548 4b8 Service *************
2014-06-27 13:51:53:002 548 160c Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-06-27 13:51:53:002 548 160c Misc = Process: C:\Windows\system32\svchost.exe
2014-06-27 13:51:53:002 548 160c Misc = Module: c:\windows\system32\wuaueng.dll
Ran a batch file which resets the AU and WindowsUpdate registry keys and then runs the steps listed above:
regedit /s C:\WindowsUpdate.reg
regedit /s C:\AU.reg
net stop bits
net stop wuauserv
Ipconfig /flushdns
del C:\ProgramData\Microsoft\Network\Downloader\qmgr*.*
del /F /Q C:\Windows\SoftwareDistribution\*.*
sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
net start bits
net start wuauserv
wuauclt /resetauthorization /detectnow
After this runs, am able to connect to WSUS server for updates. I mentioned Group Policy changes because this only breaks after the Group Policy changes. It doesn't affect every client machine but most of them. Was wondering how the proxy gets reset from
none to the proxy server for Windows Updates? -
Error code 80070308 for all windows update
Hi,
I'm unable to install any kind of update. The install finishes with the following message : Unknown error code 80070308.
My system info is as follows:
OS: win7 Pro 32-bit, downloaded from ms website
Processor: AMD Athlon XP2400+ @ 2.66 GHz
RAM: 1GB
I already saw this similar topic "VPC7 install failure: Prior to restart " but there is no solution.
Thanks !Hi Deguich,
Generally, the Windows Update issue can be caused by one of the following factors:
1. The Windows Update service has been stopped.
2. Corrupted Windows Update Temporary folder.
In order to narrow down the cause of this issue and resolve it, I suggest you refer to the following steps. After finishing each step, you can check the result again.
NOTE: Some third party programs can affect the Windows Update service. If you are running any third party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (Norton, McAfee, etc.), I recommend we temporarily disable or shut them down and then try accessing Windows Update later. Please understand that we are disabling these programs only for the purpose of troubleshooting and we can re-enable these programs after we finish troubleshooting.
Step 1: Verify the relevant Windows Update services
================================
1. Click the "Start" Button, in “Search" bar, type: "services.msc" (without quotes) and press Enter. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
2. Double click the service "Windows Update".
3. Click on the "General" tab; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the "Start" button under "Service Status" to start the service.
4. Please repeat the above steps with the "Background Intelligent Transfer Service" service.
You can also temporarily stop these services, restart the computer, and then start these services again. If any service is missing or cannot be stopped or restarted, please let me know.
Step 2: Rename the Windows Update Softwaredistribution folder
================================
This problem may occur if the Windows Update Software distribution folder has been corrupted. We can refer to the following steps to rename this folder. Please note that the folder will be re-created the next time we visit the Windows Update site.
1. Close all the open windows.
2. Click the "Start" Button, click "All programs", and click "Accessories".
3. Right-click "Command Prompt", and click "Run as administrator".
4. In "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.
Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it fails, please let me know before performing any further steps and include any error messages you may have received when it failed.
5. Click the Start Button, in the “Search" bar, type in "%windir%" (without the quotes) and press Enter.
6. In the opened folder, look for the folder named "SoftwareDistribution".
7. Right-click on the folder, select Rename and type "SDold" (without the quotes) to rename this folder.
8. While still in the "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.
Note: Please look at the cmd window and make sure it says that it was successfully started. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.
If the issue persists, would you please upload the following information to SkyDrive and provide us the link for analyzing?
How to capture a screenshot
================================
1. Press the Print Screen key (PrtScn) on your keyboard.
2. Click the "Start" Button, type "mspaint" in the Search Bar and Press Enter.
3. In the Paint program, click the "Edit" menu, click "Paste". Then click the "File" menu, and click "Save".
4. The "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: "screenshot".
5. Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box, click "Desktop" on the left pane and then click "Save".
How to collect the System Information
================================
The System Information can provide us with more information about the current status of the system. I would like to check it for you. Please send it to me using the following steps:
1. Click the "Start" Button, type "MSINFO32" in the Search Bar and press Enter to start System Information.
2. On the popup window, on the menu bar, click "File", and click "Save", type a file name and then choose NFO as "Save as type", click "Desktop" on the left pane, and click Save.
How to collect the WindowsUpdate.log file
================================
1. Click the "Start" Button, type "WindowsUpdate.log" (without the quotes) in the Search Bar and Press Enter. We will see a file named "WindowsUpdate.log"
2. Now click on the "File" menu and then click on the "Save As".
3. From the left panel, click "Desktop" and click the Save button.
Arthur Li - MSFT -
Gutterball Bowling Game Keeps Prompting For Update Every Week
Hey Adobe,
I am running Firefox 16 with Adobe Shockwave Player, the latest version. About every 7 days, I get a prompt to update Shockwave Player when I play Gutterball 3D at this site:
http://www.shockwave.com/contentPlay/shockwave.jsp?id=gutterball&refCode=&brand=ag
There is no evidence of virues or malware on my computer and my Windows XP is up-to-date. Both Shockwave Player and Flash Player are the latest versions, so I don't know if it is something with the game or a bug. Feel free to test. Thanks!
JackHi,
As per the information and details provided by you, to solve the Outlook 2010 password problem, please follow these steps: -
Firstly, you try to
change the profile.
Open Control panel/Mail/Select the profile and click Properties.
Select the mailbox and click the
Change button.
When inside the profile you will see tabs at top for
connection and security.
Please make sure you have selected
Negotiate authentication, and have unchecked the box that states
Always prompt for login credentials.
Then check if you are using
HTTP to connect with exchange, if so uncheck this and apply the changes.
Close Outlook if open and reopen Outlook.
I hope this information will be helpful for you.
Thanks and regards
Shweta@G
Hi Goyal,
Thank you very much for your reply. The Outlook settings are the same as you described. We do use HTTP to connect to Exchange. I unchecked it and see what happens tomorrow. but just FYI. All Outlook has the same settings with HTTP connection checked. Only
two specific accounts have the credential issue.
Will update you tomorrow.
Thanks,
Grace
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