Windows Vista Ultimate and Error -42018

Hi there,
I upgraded to Windows Vista Ultimate about a month ago. I was trying to play music and download new content and the new content downloads would stop with -42018 - unexpected error.
I had to run the compatability wizard and allow Windows XP SP2 settings with administrator access to correct the issue.
I also lost most of my licensing when I upgraded. Hold off for I-Tunes to work with Vista if you are thinking about upgrading.
And on a side note, I think that the new Windows Media "Experience" in Vista is not all that great.

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Hello All,
This post is a bit of a question and a bit of advice. I am a System's Analyst / Network Engineer. I have a lot of experience with computers, Windows, and Mac OS. Eight days ago I started working with a client on a brand new PC with ALL the bells and whistles. The PC is an HP Pavilion running Windows Vista Ultimate, RAID 1 (Mirror), Removable Media Drive, Great Sound via X-Fi, Great Video via Nvidia PCI-X, and SATA (Obviously since it's running a RAID array).
I got everything setup and running great and as the last step installed iTunes and Quicktime. My client has a few thousand songs, a ton of TV shows, and a whole mess of movies ALL purchased thru iTunes store. Nothing is pirated, stolen, or illegal on this computer. Now, here's where it gets good.
I did the import in a few stages to make the data transfer a little faster. I did music, then TV, then movies. I tested a song and it worked great. I went to play a TV show and the computer slowed to a halt. I let it go like this until activity started on the machine again. It took about 5 minutes and then iTunes crashed. A second later the computer blue-screened and rebooted.
As soon as the reboot occured the RAID array came up in a failed state. I had to rebuild the array and get back into Windows. I tried again with the TV show, had the same result, tried again with a movie, and again had the same result. I called HP and they told me to fresh install the OS so I did. Again, same result.
This has been going on now for a few days with several different tests and several array rebuilds and OS installs. I would have had HP replace the computer or the motherboard but NOTHING else on the entire PC was causing this problem and diagnostics showed no hardware issues. There is/was no reason to suspect faulty hardware or software other than iTunes and/or Quicktime.
Today I ran the final tests and a fresh rebuild. I found some documentation stating that iTunes had some compatibility issues with Vista and decided to try some other videos that I could run in Media Center. They worked flawlessly. I'm left thinking that these problems are specifically iTunes / Quicktime and will move forward accordingly. Apple has stated that they are working with Microsoft to develop a new version of iTunes that is fully compatible with Vista and I have chosen to wait until that version comes out before installing it again.
My question is if any of you have experienced issues like this? If you have, do you have any advice or things you did to make it work? Please comment here as I will be watching this post to see your responses.
My advice is to be very cautious when installing iTunes in Vista, especially with this sort of configuration. I've seen iTunes work fine in Vista before but this is the first time I've worked with a configuration like this. Please be aware of the potential problems. As I've stated earlier, everything else is working perfectly.
Thanks for your time and sorry for the long post. Have a great day!
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Thank you for the great responses, guys! This is exactly the kind of feedback I was hoping to get.
Rain-Man, your post is EXACTLY what I was hoping for. This computer is also running WD drives. I had a feeling that WD might have been some of the issue but it only happened on the SATA RAID config. The computer I set up right behind this PC (on another desk) is EXACTLY the same but does not have a RAID 1 setup and runs perfectly with iTunes.
Also, there is a Hauppauge TV tuner running in this PC and, in retrospect, I think may be conflicting with codecs. God forbid you would have multiple codecs installed on one PC....
I'm not going to sit here and bash WD or Hauppauge, but I'm not a big fan of either of these devices. One of the other things that bothers me is that the RAID is controlled by "Intel Matrix" which is the default software RAID controller in this HP product. There isn't any real control in the management console. All you can do is rebuild a failed array or view an existing configuration. That doesn't really say, "AWESOME" to me. Being an HP product I'm assuming this is pretty standard because it was the default software controller installed on this system.
Any way you look at it, I really appreciate the posts here. I agree that there is an issue that Apple needs to address. WD or not, the fact that people are having problems getting iTunes to work in Vista needs to be resolved. We pay for our music and our shows and our movies and deserve to have them working and not getting deleted, corrupted, or damaged when we try to play them or transfer them. I love the fact that Apple is incorporating new technology into their products but we pay for that technology and it should work.
If I hadn't backed up my client's iTunes folder I would have lost everything he paid for. He's a pretty cool guy but how would you feel if you lost a couple grand worth of music, TV, and movies? I would be pretty upset.
In the end, I think RAID or drive configuration on this PC is one of the major issues. It's something to do with the SATA controller and Vista combined with iTunes / Quicktime. I'm not exactly sure how that could be but I believe it's something Apple / Microsoft needs to investigate...
Please keep the posts coming as I will be checking here regularily for updates. Thanks for your input and I hope we're able to resolve this issue soon.
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Microsoft Windows Vista Ultimate Edition (Build 6000)
Dell Inc. Studio 1535
iTunes 10.6.1.7
QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0020AEDC02A7C4B8
Current user is an administrator.
The current local date and time is 2012-04-17 17:05:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {92497F93-8A79-419C-AA27-50CD2F263F77}
Description:          Microsoft Virtual WiFi Miniport Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {6FECCC1D-04CF-4A3F-92B6-DC6E68D12BE5}
Description:          Dell Wireless 1397 WLAN Mini-Card
IP Address:          192.168.0.118
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          Yes
DHCP Server:          192.168.0.1
Lease Obtained:          Tue Apr 17 16:59:28 2012
Lease Expires:          Wed Apr 18 16:59:28 2012
DNS Servers:          192.168.20.254
                    192.168.30.217
Adapter Name:          {3323A300-E864-46C3-A6B6-F0B90AFF4AFE}
Description:          Broadcom NetLink (TM) Gigabit Ethernet
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-04-17 17:04:26.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: Optiarc DVD+-RW AD-7640S, Rev HD14
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device Service not found.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

This should get your itunes store connection working.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

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