Windows XP on my nLenovo 300 N 500

I purchased the notebook from one of the dealers of lenovo in Burlington Canada, Wintronics Computers at the end of March 2009. The option with the notebook was XP pro upgradeable to Vista business. I took XP which is what they told me notebook comes with. Anyways, they never gave me any drivers CD, any key for the Windows product, any CD or DVD for the windows.
In a month note book not being used much the windows got corrupted and I took it to them on which they put it on me saying I must have installed something which may have damaged the XP. Just a background info. I have been using Compaq EvoN620C notebook for almost 6 years now without a single breakdown in windows and I myself is systems Engineer. I took responsibility and they reinstalled the windows XP for me and took a price for it. Not even a month passed and again not used the way I have been using my Compaq notebook, day before yesterday, some windows files got corrupted again and on start up I am getting Windows/system32/hal.ddl file corrupt, please reinstall. I tried whatever options I can and it is not going any further than this error. I read XP site for the error and one of the suggestion is if nothing works, that means u have some bad sectors on the hard drive and boot.ini record may have been corrupted. I am now thinking that may be the had drive itself is not good or the XP version they installed is not the good original copy of it.
I am a very dissatisfied customer after purchasing my first lenovo from a dealer of Lenovo, as mentioned earlier. Please some one let me know how I can fix this issue since my note book is still under warranty till Feb. 2010.
I will appreciate some help. I have put in too many hours fixing and reinstalling my softwares on this notebook, that I never even used the notebook for any work. I took the whole back up last saturday using Norton Ghost and that seems to also not loading up from the DVD may be it is not a bootable CD backup)...
Let me know, what am I missing and what I should have gotten from the dealer when I bought this notebook, or I will just repair the windows installation every month from them for a price.
Type:4233 S/N: L3-xxxxx
Please help..
Regards
SFQ
Moderator Note; s/n edited for members own protection
Message Edited by andyP on 06-07-2009 11:16 AM

First off all, when I bought my notebook (3000 N500), there was only recovery dvd's for windows xp prof. delivered.
You can call at Lenovo/Ibm for one free copy of vista bussiness recovery dvd's. Thats what I got told in Germany and received after some days.
Your problem with distroyed boot.ini could depend by a bad hd, but I would try to make a complete reinstall first.
Hope that I could help you,
alfbm

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