Won't boot up, help...

Question

My two and a half year old reliable laptop recently became unstable and started freezing up. I then noticed issues of it becoming slower to boot up and very slow to process iPhoto or iTune commands. Lastly, the dreaded white screen with the folder and a question mark at startup. I followed the instructions for booting up by resetting the SMC and the NVRAM settings. This seemed to help since I was then able to boot up successfully. Today however I planned to boot up in safe mode and I am unable to boot up at all. I got the apple logo, the progress indicator and the blue bar that ran all the way thru the full bar at the bottom of the screen and then disappeared. The apple logo and progress indicator remained spinning for over an hour so I shut it down. I understood it takes longer in safe mode but I thought that was excessive. I attempted safe mode again and the screen gets as far as a third into the blue bar and then the screen goes black. I am not able to boot up at all. I don't know what to do, is my data on the hard drive retrievable?

Answer 1

hi AdreesInator,
Welcome to Lenovo Community Forums!
Try Performing a Power drain and see.
  Remove the AC and Battery
        Hold the Power Button down for at least 15sec
             Reconnect just the AC and check
If not:
Try Booting into Safemode and check if the HDD is present.
  Start Hitting F2 when you power on the system
Under Information Start look for this
IF the HDD is not there then I think you have problem with the Harddrive.
   You can try reseating it or try calling Lenovo Technical Support Team.
Let me know our findings
Hope this helps
Cheers!
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