Won't let me get into FaceTime or iMessage, what do I do????

It will not let me iMessage or FaceTime. It goes to the screen but when I did it I signed in and pushed next to start it up, and it kept going backup to the home screen. That's has far has I've got. So what do I do? Please help!(:

What do you mean it didn't help?
What did they say?
Itunes support will need to correct the issue.  What did they say when they responded to you?

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