Won't print from computer

my printer won't print from computer but will from an sd card

Hi,
Download and run HP Print and Scan Dr utility from link below to troubleshoot the issue.
www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
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HP Envy 4500 won't print from computer

Hi,
My HP Envy 4500 has been working perfectly for quite some time now. Unfortunately, it has stopped printing from my Dell laptop, running Windows7. It scans to the laptop just fine. It copies fine, and it prints from my iPhone fine.
I have looked at a ton of posts and tried many things:
*uninstall/reinstall wirelessly (at least 8 times) -- via the https://123.hpconnected.com/activate/woobe/ENVY4500 site
*uninstall/reinstall via USB
*ran print/scan doctor utility (or whatever it is called) and been told everything looks fine
*sending a test page via one of HP's tool is fine, however, printing the internal test page via the HP tool fails
I am losing my mind and would really appreciate some help.
Thank you!

Hello @JNZM,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the issue that you're experiencing when trying to print from your Windows 7 computer to your HP ENVY 4500 e-All-in-One Printer. Thank you for including all of the troubleshooting steps you have completed prior to reaching out for support. At this time I will be running you through some troubleshooting steps to check the actual print system on your computer. The Print Spooler is what controls printing from Windows computers. It is built into the Operating System. If the Print Spooler is experiencing issues than you will experience printing conflicts. Should the Print Spooler be experiencing a conflict, the software and scanning feature for the printer will not be affected. Can I please have you follow the steps below.
Step 1: Check Print Spooler:
Click on your Start menu
In the 'search programs and files' box located right above Start type services.msc and hit enter on your keyboard
When the Services window opens scroll down until you see Print Spooler
Click on Print Spooler once just to highlight it
If you see Start in the top left hand corner than that indicates that your Print Spooler is in fact Stopped (not good). But we will leave this for now.
If you see Stop or Restart in the top left hand corner than this indicates that your Print Spooler is actually Started. Please click on Stop to temporarily Stop the service.
Minimize this window as we will need to come back here
Step 2: Check Spooler Folder:
Click on your Start menu
Select Computer
In the Computer window select your C Drive
Click on Windows
Click System32
Click Spool
Click PRINTERS. You may get a permissions warning, just Continue past this.
The PRINTERS folder should be empty. If there is any files in here they are corrupted print jobs. Right click on anything in this folder and 'delete' the files.
Close the PRINTERS folder
Step 3: Start Spooler:
Reopen the Services window we previously minimized
Click on Print Spooler again to highlight it
Click on Start in the top left corner
If you get an error message please take note of it
If the Print Spooler starts successfully you will see 'Stop and Restart' as your options in the top left
Once the Print Spooler has started please test printing again. If printing fails, or if the Print Spooler fails to start, please proceed to the next step.
Step 4: Run Microsoft Fixit:
I'm going to have you run a Microsoft Print Fixit Tool to identify and correct any print system issues or Registry corruptions on the computer.
Please click here to access the Microsoft Fixit website
Once the page opens under section (2) select Print, fax, scan, share or save.
Under section (3) select Run Now for Diagnose and fix printer and printing problems automatically
Once the download is complete please follow the onscreen instructions to run the Microsoft Tool
Once the Fix has run, please test printing again.
Please respond to this post with the result of your troubleshooting. You can also say 'thanks' for responding by clicking the 'thumbs up' icon below. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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Hp printer 6210 all in one won't print from computer

My HP6210 all in one printer will not print from a computer that has Vista. My operating system is Windows. The printer worked fine with my old laptop which did not have Vista. However, soon as I connected my daughther's computer, which has Vista, it will not print. My computer no longer works so I need to use hers. What can I do to get it to work? Thank you,Beeky27

Hi , Welcome to the HP Forums! I noticed that your HP Officejet 6210 will not print from your Windows Vista computer. I am happy to look into this for you! First, I would make sure that the full feature software and drivers are installed, by downloading it from this link: HP Full Feature Software and Drivers. Then I would run the HP Print and Scan Doctor, to make sure everything is working. We will start with these steps and go from there! Hope this helps! “Please click the Thumbs up icon below to thank me for responding.”

W7 ult. HP 6500APLUS Aio says it's online and still won't print from computer

The printer says it's connected to network with num. address and full bars. Still it refuses to print anything I send from the printer. It worked excellent with no trouble installation, or during the last 9 mos. and then it decided, for no appartent reason, to just simply not work. I have installed, reinstalled, deleted and installed, deleted and reinstalled over 15 times. I have downloaded and used the diagnostic tools and dr. even more times, yet everytime I press the network button and go through the routine, it says "Connected to wi-fi" BUT when I send a doc to be printed, nothing shows in the what's printing dialogue and nothing gets printed.
The pc is directly connected to the router; nothing's changed. My MAC "sees" the printer and prints so I have to go all through the steps on it to get to the page I want printed . This is awful. What happened to HP? You used to be the best in the business and the last 3 lousy printers I've had to junk because they refuse to print. Help me, please.
Fernando Gomez

Hello doenCS,
Welcome to the HP Support Forums! I see you have your HP Officejet 6500A Plus connected to your wireless network, however when you attempt to print nothing happens, you do not see it go into the print queue and it never prints. I see you have done alot of troubleshooting already, I would like you to continue below I know you have done many uninstalls please try this approach :
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Uninstall the software again - Uninstall the Printer Software Instructions
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type
msiexec /unregister
and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type
msiexec /regserver
and then click OK
*Note: there is a space between the c and the /
If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayerflashplayer/downloads.html
Perform a clean boot > How to perform a clean boot in Windows
Download the following SP40669 File Download - if this does not download and or install please proceed to the next step.
Turn off the Real-Time Scanning and Firewalls; The image below is a McAfee example, if you have a different antivirus program and need help disabling Real-Time Scanning and Firewalls let me know.
- Image source
Now you can go ahead and run the HP Printer Install Wizard for Windows it was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
If you are unable to print a test page, please run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know if this was successful! I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Printer prints over wifi from phone won't print from computer wireless or wired

Hello,
My Grandad got his new printer today, I went to help him set it up we followed all the instructions the printer works because it prints over wifi from my Iphone but when we try to use the printer on his computer it doesn't print, I have installed all the software and uninstalled any software that could conflict with it but it is not working, it doesn't print over wifi or wired with the computer but does when I use my phone.
Printer : Hp Officejet 4360
Computer : Emachines running windows vista 32-bit
Any help would be appreciated

sean1104
Welcome to the HP Community Forum.
Sometimes you do have to restart everything again, including the Router - even after you have installed the Full Feature Software.
If that does not work (restarting the Router), you might try this:
Remove the Printer software from Control Panel > set icon view > Programs and Features > Right-Click on the program > Uninstall
Shut down the computer
Shut down / Switch off the printer
Switch off the Router
Wait around for 2 minutes...
Switch on the router and wiat for it to boot completely - say, 1 minute.
Boot the computer and log in
Switch on the printer
Install the Full Feature Software for the printer following the instructions:
Install Full Feature Software – Printer
Click the Kudos Thumbs-Up to show you appreciate the help.
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Click Accept as Solution when the Answer provides a Fix or Workaround!
Kind Regards,
Dragon-Fur

When i 'upgraded' to Mavericks, it locked me out and shut down my computer. now it won't print from my Epson Stylus CX3810. Epson doesn't have the driver to download and neither does the App store. Suggestions?

when i 'upgraded' to Mavericks, it locked me out and shut down my computer. now it won't print from my Epson Stylus CX3810. Epson doesn't have the driver to download and neither does the App store. Suggestions?

I'm having similar problems with my Epson Stylus DX5000. There was no in-built driver available (the generic old and new Stylus drivers didn't work), so downloaded the latest driver from Epson site. It shows as being available to print to, but just sends data to the print queue then job disappears.
I hope you're right C F McBlob, I could do with printing today but if there are new drivers available from November 5, then so be it.

Just purchased HP 8610 printer, but it won't print from my 8.1 windows computer

just purchased HP 8610 printer, installed it wirelessly to my network but it won't print from my 8.1 windows computer. I can print from my cell phone and I can print using the eprint function, but even though I can see it on the network I can't get it to print a document.

Hi,
Have you ilstalled it software and drivers on your computer yet ? Please download and run the following tool:
http://ftp.hp.com/pub/softlib/software12/COL50849/mp-136589-1/HPPSdr.exe
Regards.
BH
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My epson stylus SX235W has all of a sudden decided it won't print from my mac. it says rastertoescpII has unexpectedly quit. what is this and how do i get it to print from my mac again?

my epson stylus SX235W has all of a sudden decided it won't print from my mac. it says rastertoescpII has unexpectedly quit. what is this and how do i get it to print from my mac again?

Open the Sharing pane in System Preferences. If the Computer Name is not set, enter a name. You may first have to click the lock icon in the lower left corner and authenticate to unlock the settings.
Credit for this solution to ASC user Yuengdog1983.

Won't print from rear tray

I have a Pixma MG6220. No matter what I do it won't print from the rear tray from a source on the web. I go to both the quick setting and main tab and select "rear tray." Still prints from cassette. I took out the paper from the cassette. Won't print unti I load paper in the cassette. I even selected a different paper than plain paper and selected rear tray - but it still printed from the cassette.
I selected "continuous autofeed" for a default, removed paper from the cassette - and it still wouldn't print from paper loaded in the rear tray.
It will print from the rear tray if it's a document originating from my computer (or at least I just tried that and it worked). I did not change from plain paper, I only had to select rear tray.
Yes, I realize "save the document to your computer" will be a suggestion, but the website won't let me. It's a "free printable" that is not downloadable.

Hello.
The issue may also be related to a setting in your web browser. Check to see if your browser has a Page Setup option. This menu may be controlling the paper feed setting.
If the issue persists, please try using a different web browser to test the unit.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Printer won't print from a copy.

Printer won't print from a copy or from computer. Goes through the motions but have blank page. HP Officejet 6600
It was working fine and then had a message that the ink cartigages were bad, so I replaced them. Went to Set-up, tools, cleanprinthead when that finished I aligned printhead, but it didnt print the alignment page. It is a HP Officejet 6600

Hi @happyhunter11
Please make sure your firmware is up to date; Getting Printer Updates for HP Officejet Pro 8600 (N911), Officejet 6600 (H711) and Officejet 6700 P....
If you have the latest update and the issue remains, call us. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP 4500 won't print from my Dell Inspirion Laptop

My new HP 4500 wireless all in one printer won't print from my Dell Laptop running Vista Home Premium. It did for awhile but
only if I left the printer on. The IP address kept changing for some reason. Now, it will not print from my Dell laptop at all. It will
print from desktop computer running XP but it is connected via a USB cable. This printer is definitely not "plug and play". Anyone
have any ideas how I can get it to work with my laptop? I bought this wireless printer for that reason only.
Best Regards,
Mike

It looks like the printer is not on your network properly. The clue is that the printer's IP address is 169.254.x.y.
You are running a ADSL connection, right? Who is your ISP?
Turn off the printer and your computers and finally turn off the Netgear router. Unplug the telephone line (this is important) from the Netgear, wait 30 seconds and turn on the Netgear. Wait another 60 seconds and turn on the printer.
What is the IP address of the printer now? If it starts with 169.254.x.y, then the printer is not properly on the network. If you got a different IP address (one that starts with 192.168.x.z or starts with 10.x.y.z), turn on one of your Macs (but leave the telephone line disconnected).
Open the printer's internal web page by browsing to its IP address. Select Networking and then Wireless (802.11). Under the IPv4 Configuration tab, select Manual IP:
For Manual IP Address, use the existing printer IP address plus an offset. For example, if the printer's IP address is currently 192.168.0.5, then use 192.168.0.30.
For Manual Subnet Mask, use 255.255.255.0
For Manual Default Gateway, leave blank. This is important.
Select Manual DNS Server:
Leave both the Manual Preferred DNS Server and Manual Alternate DNS Server fields empty. This is important.
Press Apply.
Turn off the Netgear wireless-router and reconnect the telephone line. Now turn off the printer and all computers connected to your network. Wait 60 seconds then turn on the wireless-router and then turn on the printer. Then turn on the computers.
Finish up by installing the SW on the Macs. Since you're running Snow Leopard, simply go to the Print & Fax System Preference and press [+] to add the printer.
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

New oj5745 won't print from dell laptop using Windows 10

New HP OJ5745 won't print from laptop using Windows 10. Set up is wireless. Norton firewall shutoff during set up. Uninstalled all HP products and reinstalled new printer program. Printer acknowledges connection to wireless network. Printer shows up as default device on laptop. When print command is sent, the printer indicates whirling circle but no results. Bought printer yesterday. Should I return it?

Hi , Welcome to the HP Forums! I see that you cannot print with your HP Officejet 5745 on your Windows 10 PC, and I am happy to help! To verify the printer's hardware is functioning, are you able to make copies from the scanner glass? Copying Documents or Photos with an HP ENVY 5640, 5660, 7640 e-All-in-One, HP Officejet 5740 and 8040 e-All-in-One Printer Series. Have you completed the hardware setup before trying to print from the computer? As shown in this guide, Set Up an HP ENVY 7640, Officejet 5740, or Officejet 8040 e-All-in-One Printer. If you are able to make copies, and completed the hardware setup, then try the steps within this guide, 'Offline' Printer Status Message Displays (Windows 10), and let me know what happens! Hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

My hp wireless printer prints from computer

my hp wireless printer prints from computer, but not ipad or i phone. officejet 7500a no wires hooked up. wireless is working. router works and network works. please help

I assume you have enabled Web Services from the front of the printer?
First, try restarting your router by pulling its power plug momentarily.
If that does not work, let's set a static IP address & external DNS for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Officejet Pro 8600 N911g won't print from applications from IMac OS 10.7.5

Just had a software update today, now it won't print from applications (Excel, Word, etc). I've done all the troubleshooting in the exact orders and have also shut everything down, reinstalled, turned off router, etc. Don't know what else to do. Prints out printer status report, Wireless network test results shows that no problems found, congratulation on the successful setup of your wireless printer. IP addresses on wireless and printer are similar. Looked all over forum, but couldn't find a solution. Printer is not even 2 months old. Doesn't make sense. Seemed to stop printing after we used the scanner, not sure if that is an issue for any reason. Any help would be appreciated, thanks.

Just had a software update today, now it won't print from applications (Excel, Word, etc). I've done all the troubleshooting in the exact orders and have also shut everything down, reinstalled, turned off router, etc. Don't know what else to do. Prints out printer status report, Wireless network test results shows that no problems found, congratulation on the successful setup of your wireless printer. IP addresses on wireless and printer are similar. Looked all over forum, but couldn't find a solution. Printer is not even 2 months old. Doesn't make sense. Seemed to stop printing after we used the scanner, not sure if that is an issue for any reason. Any help would be appreciated, thanks.

My HP Photosmart 6520 won't print from my chromebook. It use to, but now it won't.

My HP Photosmart 6520 won't print from my chromebook. It use to, but now it won't. Please help!

Hello,
Is your printer connected to a wireless network with Internet access?
Do other web services work on the printer? Meaning, can you use ePrint or the Printables on the front panel? (printables = apps on the printer like Disney, Menu Planner, Quick Forms, and so on.)
Miles
HP Employee

Won't print from computer

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