Won't read external harddrive

I have a verbatim external harddrive. after only 3 months, it's already broke and my mac can't read the harddrive. this is a long shot but does anyone have any ideas. i find it hard to believe that this thing is broke after only 3 months.

You didn't say what model mac you have. First reset the PRAM:
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys.
Then, if you have a Powerbook or iBook, you can reset the PMU, or, if an Intel-based system, do an SMC reset.
If those actions don't fix it, then take advantage of the warranty to replace the external drive with the faulty electronics.

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    Message was edited by: rccharles

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