Wont print black with new cartidge

i have an all in one b111 series hp photosmart 5510 printer it will not print black at all. what can i do to fix it. i have tried all the trouble shooting tips on the site and also the things on the printer like cleaning the print head.

Nothing is printing now

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  • 5520 wont print black ink

    can someone please help me with this issue..  my 5520 wont print black.. it prints color ok and it also prints grey  it just wont print black it stopped working after i replaced the cartridge..  i then replaced the black one a second  time and it still doesnt work.. i have tried all of the cleaning suggested and  have also cleaned the vent but it looked  as as picture and it still doesnt  print black.. please help i cant afford  new printer  and i cant afford to buy  ink   ...help!!!!

    As this is a 5520 I would advise calling HP Support, even if you're out of warranty, as you may require a replacement printer
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • Desk jet f4280 wont print black

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    -i did already submit this question this morning, but i put it under the wrong topic, sorry.

    Hi @ChrissyStar,
    Welcome to the HP Forums!
    I understand that your HP Deskjet 1000 will not print using the black ink cartridge, but will with only the color cartridge.
    Please take a look through this print quality guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Deskjet 1000, 2000, 3000....
    Thank you for posting, and have a good day!  
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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  • 5510 wont print black

    myy printer stopped printing black, bought new cartridges and tried all the steps on here.  please help

    Hello @packersjill,
    Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5510, you are unable to print in black ink after replacing the cartridges.
    You have completed the troubleshooting steps listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, with no success.
    Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
    If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
    I hope to hear from you soon.
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • 309n AIO stopped printing black bought new printhead from HP still does not print black???

    309n AIO stopped printing black bought new printhead from HP still does not print black??? tried the "cleaning" process finally bought new cartridge carriage cost me $50 from HP still dies not print black> i believe it is a software issue. Any help would be appreciated.

    Hi Jokurone,
    I understand you have a Photosmart C309n that has stopped printing black. I'm sorry to hear this has been happening, but I will do my best to assist you.
    I would recommend following this Print Quality document as it will help determine whether the issue is with the hardware or the software. If your test pages come out with black then it may very well be a software issue. However, if the test pages come out with no black still it's a hardware issue with the printer. In that case if you follow through that document and the black still isn't printing then you can have a look at Bob_Headrick's post about soaking your printhead.
    Hope this helps, have a great day!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • Officejet J6480 wont print after installing new comcast modem...

    My Officejet J6480  wont print after installing new comcast modem...
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    https://www.youtube.com/watch?v=Rjd1ZqJ89N4
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  • Photosmart 6515 Wont Print Black Ink

    I too am having the same problem as everyone else.  I have had 3 printer from HP and always bragged about how good they are...All of a sudden 2 of the 3 went bad...the HP 6515 wont print the black ink, as well as the  Photosmart B209.
    I spent over $100 on ink for both of these and they wont print...I tried all the little suggestions.
    This will be my last HP when the new one I purchased a few months back goes out.  I think that is why they are $100 machines...they only last 1 year and you have to go buy a new one...
    Very dissapointed!!!

    The post here may help resolve the black not printing issue with your Photosmart b209a printer.  
    I have asked for an HP Support agent to take a look at your Photosmart 6515 case.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP DESKJET INK ADVANTAGE 4625 WONT PRINT AFTER INSTALLING NEW CARTRIDGES

    Please help my printer HP Deskjet Ink Advantage 4625 wont print at all after installing all new cartridges?

    Hi @sherylboswell 
    It seems you are having troubles with your ink.
    Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, If the issue persists, I would suggest calling HP Phone Support regardless of whether it is in or out of warranty as you may require a replacement printer.
    The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide. 
    Please let me know the outcome of your call to HP.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Photosmart 7510 wont print black

    Help!!! on my last tax forms for my business and I can't get the black to work even with a new cartridge!!!  screen shows a full black but when i print a report for the ink it shows nothing!!!  i have to have my printer fast!!!

    Hello there! Welcome to the forums @flakeylady 
    I read about the black ink not printing from your Photosmart 7510, and I wanted to write you with my suggestions.
    First try troubleshooting the problem by using this guide: Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 7510 e-All-in...
    If you still cannot print in black when the troubleshooting is done, please call us to see about your printer replacement options.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Thank you
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Officejet 4620 Wont Print Black

    I have an Officejet 4620. I used it 2 days ago to print something and it worked fine. Now all of a sudden, it won;t print anything in black. It also prints things that are supposed to be purple, in pink. I bought all new ink. I aligned everything, and cleaned the heads. My printer is also saying that my ink levels are still low, even though they are brand new cartridges. Can someone PLEASE help!? I am trying to print things for my wedding!

    Hi @mcl5187, 
    I'm sure this has been a frustrating experience for you. I'd like to help. Please begin with the steps in the following document; Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Deskjet Ink Advantage an...
    If you complete, or have already completed all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video.  I only suggest doing this if the printer is out of warranty; How to fix a HP Printer, not printing black ink and missing colours 
    Based on the comments, it looks like this will help 
    King_Zog wrote:
    I tried most of the suggestions in this thread, but stopped short of disassembling the print head. Nothing worked until I saw the video referenced in Sunshyn2005's message. That did work, but not on my first try. For the second attempt, I left the wet paper towels in place for a couple of hours to really soak the print heads. That did the trick.
    So, thank you Sunshyn2005, for pointing me to the solution.   - Source
    Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on an alternate model. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
    If this resolves the issue, please let me know so we can help others who may be experiencing the same issue.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • 4615 wont print black

    Good day I have a deskject advantage 4615. I have not used it that much. This is the 3rd time replacing cartridges.
    The black ink wont print.
    I have followed all the steps on the guide ie, checking levels (this is a new cartridge) checking if the vents etc are open and cleaning the heads (which i have done several times).
    I have downloaded the firmware but when i run it, it does not pick up any printers?
    I have also tried to do alignment. It prints the alignment page and then i put it face down on the glass it says it cannot pick up the page, i go to the next step, which is the option to retry from screen. I then get a message saying alignment failed.
    could anybody suggest any further steps i can take?
    Thank you

    Thank you for getting back to me. I am going to send you a private message, please check the little envelope on the top right hand corner of the forums page to check your Forums inbox.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Hp deskjet 3070a wont print black

    My printer has stoped printing black ink, color works fine. It happened a few printed pages after switching to new ink cartadges but only the black stopped working. No ink what so ever comes out. Have tried the print head aligning, cleaning and every other tip on your site. Even tried to manually remove the thing the cartadges sits in and cleaned it with hot water with help from instructions here: http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/Deskjet-3070A-won-t-print-black-after-b... but nothing helped.
    The printer is around 3 years old, so warranty, there's no error message and nothing else seems wrong. The problem came out of nowhere, one day it was printing fine, the next, no black ink. I live in sweden (seems to be relevant somehow).

    Hello @vritra,
    Thank you for visiting the HP Support Forums! I understand you have exhausted the troubleshooting steps to try and fix the black ink not printing on your HP Deskjet 3070a.
    I appreciate your persistence and would like you to contact our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Photosmart 6515 wont print black properly

    I am having issues getting this printer to print every line.  I have cleaned and tryed to align the printhead over a dozen times with no improvement.  The cartridges are new i just used up the setup ones that came with the printer.  It hasnt even printed 100 pages yet but is out of waranty.  From what i have read this is a common issue.  What now?

    Hi @mmhomann 
    Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
    Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
    If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
    If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
    If I hear back from you and you require further assistance, I will send you a private message to gather some information. If I send you a message, you can click the little envelope on the top right hand corner of the forums page to check the message;
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • LaserJet CP1525n – white crack-like patterns on black with new cartridge

    Greetings.
    I have installed a new black cartridge (CE320A) into my LaserJet CP1525n color printer.
    To test it, I printed a completely black page and this is what i got:
    http://i.imgur.com/HcdwOAb.jpg 
    As you can see, first of all, there are noticeable lines throughout the sheet,
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    Hi @Fureon,
    Welcome to the HP Forums!
    I see that you are getting crack/scratch-like pattern on black with your HP LaserJet CP1525n. I am happy to look into this for you!
    Please take a look through this print quality guide. Resolving Print Quality Issues. If this guide does not resolve your issue, please call our phone support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
    Hope this helps, and have a nice day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Wireless photosmart 5520 wont print black

    Printer wont print in black ink only. Have reset several times. Cleaned printhead. Diagnostic shows colors fully but 4 small stripes of black. Help!

    Hi Margaretmarie4,
    Welcome to the HP forums!
    I'm sorry to hear you've been having issues with your Photosmart 5520 and printing in black ink only. I will certainly do my best to help
    I will suggest that you begin with following the steps within this Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages document. Those steps should be able to get the black ink flowing properly again.
    If that doesn't resolve the issue, please let me know whether the printer is still under warranty or not and what country you're located in. Please feel free to private message me the country information if you'd like to keep it off the forums!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

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