Word 2007 cannot save

Bit of an odd isasue here.
Have a user who cannot save any files
Pressing CTRL + S does nothing
When he clicks "Save As" nothing happens
When closing the file it asks does he want to save, click yes nothing happens
It seems to be only his profile affected.
We have removed Normal.dot and tried the repair option.
Is there something I am missing out on?
Thanks
Shane

Hi,
You can try the following steps:
Rename the global template (Normal.dot)
Follow the steps for the operating system that you are using:
Windows Vista and Windows 7
1.
Exit Word 2007
2.
Click
Start.
3.
In the
Start Search box, type the following text, and then press ENTER:
%userprofile%\appdata\roaming\microsoft\templates
4.
Right-click
Normal.dotm, and then click Rename.
5.
Type
Oldword.old, and then press ENTER.
6.
Close Windows Explorer.
7.
Start Word 2007, and then open the document.
Microsoft Windows XP
1.
Exit Word 2007
2.
Click
Start, and then click Run.
3.
In the
Open box, type the following text, and then press ENTER:
%userprofile%\Application Data\Microsoft\Templates
4.
Right-click
Normal.dotm, and then click Rename.
5.
Type
Oldword.old, and then press ENTER.
6.
Close Windows Explorer.
Sincerely,
Harry
TechNet Subscriber Support in forum
If you have any feedback on our support, please contact
[email protected]

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