Word 2013 - MSI Install vs. One-Click Install - COM Exception Error
Hello -
we have a 3rd party control that sits on top of word to render word documents. In a MSI installation of Word 2013 everything works fine. When we use the one-click installation the rendering does not work and the system throws a com exception
error.
it basically says "The document is not associated with an ActiveX Document server. at OfficeControlLIB.IOfficeControl.OpenLocalfile...
there is a suggested fix @ http://stackoverflow.com/questions/19778211/office-2013-click-to-run-installer-and-activex-issue/26890815#26890815
where you modify the registry to insert :
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{F4754C9B-64F5-4B40-8AF4-679732AC0607}\DocObject]
into the registry - however this did not work (note we looked up the CLSID for our OCX and replaced.
Any ideas?
Hi,
So it's a 32-bit version of Office which is running on a 32-bit version of Windows, try to omit
Wow6432Node from the registry keys and see if it works.
It's a 3rd party control, there is no way for us to understand how exactly it works. I'd suggest you contact the vendor support of that control for further assistance.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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****Click the White thumb to say thanks****
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It's recommended to download and install
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