Word attachments do not open

In the last few weeks I have not been able to open Word attachments sent by email. Possibly coincidently I switched to Infinity about the same time. The email list shows those with attachments but on opening an email containing an attachment the 'doc' icon does not respond to double clicking. If I right click I only have the option of saving the whole page as an HTML document, so I still cannot open the attachment. It's not just the odd email, either - every email I receive with an attachment has the same problem. Also, sometimes if I reopen an email that I know has an attachment the 'doc' icon is missing completely. Does anyone know what can be wrong? I need to sort this out quickly as I am taking over as editor of a small free magazine in the new year and I will be receiving loads of attachments.

I presume this is with your BT webmail - Have you tried using an email client like Thunderbird or Windows Live Mail. If you use an email client it will download the emails onto your computer and you access them from there rather than through your Internet Browser.
Emails are easy to set up and are in my opinion far better than using webmail.

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Word attachments will not open

Whenever I receive Mail attachments that are Word Docs, I get the same error when I try to open them:
"Sorry, this document cannot be viewed."
The document may be password protected or an error occured while reading it.
Happens no matter who the attachment comes from (even tried sending to myself using .mac email, and tried opening the attachment in the inbox AND in the sent messages folder.
I get a LOT of these each day and really need to get this solved.
Thanks!

Not sure. I open Word docs all the time and don't think I have had one that hasn't opened yet no matter what machine it was written on or mailed from. It's possible that the attachment reader is using iPhone's Safari to view the document. Have you tried:
• Home>Settings>Safari>Clear Cache
• Hold the Home and Wake/Sleep button for 10 seconds to reset the phone
You tried this with .mac, is that the mail service you normally receive from? And I assume that the file opens fine in .Mac mail in desktop Safari?
Kevin

Word attachments do not open in NWBC Desktop Client

Hi all,
We're experiencing a weird issue for two of our users with the desktop version of the netweaver business client.
The system can open PDF documents directly, but when they try to open a word document, they get the file download popup where they can open or save the documents. When they select open or save, nothing happens.
In the web version of the NWBC in internet explorer, they do not have this issue.
Anyone got a clue?
Regards,
Luk

We're using the webdynpro recruiter interface for displaying the candidate's profile.
The same url (fully qualified) is used in both clients.
The trusted sites are managed by group policy and cannot be adapted by the users. Most of them can open the word document, but 2 of them are unable to do so.

The word app has disappeared from my desktop computer and can't be found on finder or search. All documents I created on word will now not open unless in "TextEdit" format which I don't use. Any ideas please? Thanks

The word app has disappeared from my desktop computer and can't be found on finder or search. All documents I created on word will now not open unless in "TextEdit" format which I don't use. Any ideas please? Thanks

Did you recently erase and/or reinstall the OS?
And, some details are needed: model/year Mac, Mac OS version running now and which version originally).

Email attachments will not open

Running Windows XP on a Dell Inspiron. Email attachments will not open on any emails, they will open in IE. In the past it would only happen on once in a while but then it would just be a gray box where a pic would be. Now no attachments will open.
== This happened ==
Every time Firefox opened
== End op April 2010

Check the image exceptions: Tools > Options > Content: Load Images: Exceptions - See [[Options window - Content panel]]
A way to see which images are blocked is to click the favicon (''Site Identification'' icon) on the left side of the location bar and click the "More Information" button.
This will open the Security tab of the ''Page Info'' window (also accessible via Tools > Page Info).
Go to the ''Media'' tab of that Page Info window.
Select the first image and scroll down though the list with the Down arrow.
If an image is grayed and there is a check-mark in the box ''Block Images from...'' then remove that mark to unblock the images from that domain.
See also [[Images or animations do not show]] and http://kb.mozillazine.org/Images_or_animations_do_not_load

Word 2008 will not open in Lion

I upgraded to Lion last night and had no problems with Word 2008 opening. Now, after a few restarts, Word 2008 will not open. When I click the icon on the dock, I get the following error message:
Microsoft Word.app/Contents/MacOS/Microsoft Word
0x8fe53000 - 0x8fe859c7 dyld (195.5 - ???) <134323A7-49DC-3A9D-ACFD-32FAD0FD6BA2> /usr/lib/dyld
Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.100.98.75.6)
Bluetooth: Version 2.5.0f17, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545025B9SA02, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24600000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06610000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x06300000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x06500000 / 2
Can anyone help explain what's going on?
Thanks!!

Hi,
No, no problems here with Office 2008, or 2011. Some people seem to think that 2008 had to be installed before the Lion OS was installed. I have reinstalled in on one of our machines that had issue with 2008, and I have installed after the Lion install was done. I had to install it twice as the first time didn't take.
You might try to reinstall Office 2008 - when I did it, the machine seemed to respond faster to opening Office documents, and we have had no glitches, so far, and that has been a couple of days.
I feel there are some possible issues, adn that Mickey Soft is working on it - I would expect an update from Mickey Soft, soon. It's not an Apple problem, as I see it, as over two dozen machines were updated that had Office 2008 on them, and ony one machine had issues.
Cheers,
M.

After updating to iOs 7 mp4 videos as email attachments do not open

After updating to iOs 7, video files in .mp4 format, that I receive from my wifi camera at home by email as attachments do not open. In the email it says "touch to download", but nothing happens when I do. Needless to say that before the update, all videos were being opened upon touching on the attachment.
Can anyone help?
Thanks

its—vic wrote:
dont mind other people criticizing other's questions and opinions.
Once again, I wasn't criticizing. I am curious. I don't understand why people are interested in this feature and would like to know why so that I can possibly make better suggestions. But, if rather than answer a simple question, you want to cast aspersions, obviously you're not the person I should be asking.
Best of luck.

I downloaded os x mavericks and now ms word 2011 will not open.

I downloaded OS X Mavericks and now my MS Word 2011 will not open. My MS Office is not new. The only thing new is Mavericks. If someone can, please help me get Word working again. Excel and Powerpoint are working fine. My previous system was Lion, which worked wonderfully in every way. I did not need a cloud for anything. I feel as though I am now in the fog.

I was able to find some relevant postings after I asked for help and one of them said to restart my mac again. I did so and this allowed my Java to find the path it needed to complete the update required to run Word. Thankfully I do not have to remove MS Office at this time, but I appreciate the advice. If it starts giving me problems again, I will go through the steps you advised. Thanks!

Word attachments won't open into Word application

My dad complained that his iMac G5 opens Word attachments automatically into the trial version of MS Office Word.
Eventhough he purchased a copy of Office, Mail continued to open Word attachments to the trial version. Because the trial version of Office is expired, the attachments wouldn't open unless I dragged the docs unto the desktop and changed the Info on the documents to open with the purchased version of Word.
In one attempt to resolve the problem, I trashed the trial version, Mail popped up the dialogue box that asked what application did I want to open the attachment with. I chose the purchased version of Office, but Mail won't do this automatically. It still asked to choose the application to open the document.
I went into his Documents folder and picked one Word doc to change the Info @ "Open With" and chose MS Word app and checked the box "Use this application to open all documents like this." Still didn't work. I then manually changed the Info in all of his Word docs to open into the purchased version of Word. Problem still not resolved.
Found out that his PDF docs won't open into Preview automatically too! I get the dialogue box... "Choose application to open document."
I looked through Preferences and couldn't find a solution.
I'm the family IT, and I need help.
I need Mail to open attachments automatically into their correct applications.
Thanks, Joe
PowerBook G4 12" Mac OS X (10.3.7) 1.33 GHz 512 MBRAM

Per this link, you must uninstall the Office 2004 trial or Test Drive version before installing the full purchased version.
http://www.microsoft.com/mac/default.aspx?pid=office2004td
Since you have already uninstalled the Test Drive version, I suggest uninstalling the full purchased version and then re-install it.
Regarding the problem with PDF documents, this link may be helpful.
http://www.thexlab.com/faqs/resetlaunchservices.html

Word Viewer will not open documents from Sharepoint 2013 in IE11

I've run into an issue while trying to open documents from SharePoint 2013 after upgrading to IE11. My organization uses Word Viewer with the compatibility pack and all other Word documents (local files, intranet hosted) will open with no problems. When
trying to open a Word document from SharePoint the Word Viewer will open, but the file does not. We have verified that all Windows Updates are installed. We have tried opening SharePoint in Compatibility View and Enterprise Mode. We have re-downloaded the
latest version of Word Viewer and reinstalled it along with the compatibility pack. If we open the SharePoint site in Explorer view and then open a Word document it will open in Word Viewer with no problem. Excel and PowerPoint documents open from SharePoint
with no problem. This is only affecting Word documents with Word Viewer. When using the full version of Word the documents open fine. Within SharePoint we have tried activating the site collection feature "Open Document In Client Applications by Default"
but it made no difference. We're completely at a loss how to make this work as there doesn't seem to be much information specifically pertaining to issues with Word Viewer.

Hi Victoria.
1. The PCs do not have Microsoft Office installed, nor are we using the Office Web Apps. "Word Viewer" means the Microsoft Word Viewer application available here (http://www.microsoft.com/en-us/download/details.aspx?id=4) that is available
free for read-only viewing of Word documents.
2. There are no errors when I open Word docs in Word Viewer. The Word Viewer application launches after clicking a Word document link in Sharepoint, but there is no file open in it. When that happens the IE11 Sharepoint window on the taskbar is flashing
yellow, but when I click back to it there are no messages or alerts to click on.
3. This issue does occur with all Word documents (.doc, .docx) in SharePoint. However, it does not occur when opening Word documents in the Word Viewer when they are local files or through IE11 from a non-SharePoint website like our local intranet.
Those files will open with no problem in Word Viewer.
4. I will try to get a screenshot, but we are working on creating images for deployment and I don't currently have a machine configured the same way. I'll work on reconfiguring one and post a screenshot.
Thank you for your help!

Pdf file created in Word 2008 will not open in Acrobat 8.2.6 or any other Adobe program

I have created a 12 page newsletter in Microsoft Word Publisher 2008 and have done so many times before with no problem. Today, I have tried to save it as a .pdf file both in Save As and through the printer. Each .pdf file created in Word will not open in Acrobat 8.2.6, Photoshop C3, Adobe Reader nor any other Adobe software.
When I go to open it in Acrobat, my Mac gives me the spinning rainbow. If I try to click on the file, I get a watch and then Acrobat crashes or I have to force quit the software. I really need to convert this file and get it to the printer. Any advice???
Mac OS X 10.6.7
Word 08 12.2.8
Acrobat 8.2.6
Adobe Reader 10.0.0

Here is a better example.
https://www.calcerts.com/PBR1.pdf
is the original PDF file that is uploaded by a user. Note that it is only 48kb in size.
I take the file, add a couple of watermarks and a footer for each page as well as a small image on the last page, add security on it and BAM, the file:
https://www.calcerts.com/PBR1_AFTER.pdf
is now 1.5 MB and it takes a LONG time to print.
Thoughts?

Attachments will not open in Treo

Using Adobe standard 8.1 and MS Office 07. When I open a PDF file and send it to someone on their treo phone using the email button, it will not open. They get a message "Cannot view attachment". Here's the rub. If I open outlook and manually attach the file and send it, there's no problem. This takes a longer amount of time and I'm sending dozens of emails out a day, so it's definately more than just a small inconvenience. The second part of this is that another workstation that has the exact same setup (purchased and sat up the same time as this one was) is not having the problem. We've compared settings page by page for both Acrobat and MS Outlook and both are identicle. I'm pulling my hair out on this one... Can anyone offer a suggestion?

This is a property of the e-mail client and I have avoided Outlook like a plague for years (particularly every since Bill Gates was saying something about security and Outlook was one of the major culprits). There should be an option that says to encode ALL attachments as MIME or such. If you leave it up to Outlook, it may interpret the PDF as ASCII because the first few characters are ASCII. I faintly remember this was a problem with Outlook a few years back. It might also be something that would be corrected with an update to Outlook if it was indeed a "bug" in Outlook. Since I am not an Outlook user, I am only suggesting that it may be the likely problem.
Sorry I can't help more on a fix.

Documents sent in ms word format do not open correctly in pages

Documents sent in word format do not appear as the should when I open them in pages. There are sections overlapping & as such I cannot read them. Any advice appreciated. I don't want to have to buy ms office.

This is an example

All Microsoft applications(Excel, Word, Powerpoint) will not open. Message reads: "Microsoft Excel quit unexpextedly". Attempts to relaunch fail.

Microsoft applications will not open. Scree message reads: The application of Microsoft Excel(also same for powerpoint and word) quit unexpectedly. They did not quit they just don't open. Attempts to relaunch fail. This happened several times before but relaunches were successful. How do I reopen?

Buy version 2011 of MS Office.
Or you can download OpenOffice, LibreOffice or NeoOffice, which all come very close to working with MS files just like MS Office does.
Or iWord, I have heard, you can purchase.

Word file does not open automatically on export

When I click on the Export to Word icon from the toolbar the file exports to C:\Program Files\SAP Business One\Worddocs\<company>\<bp ID>\<filename.doc> but it doesn not open automatically as it does in Excel.
I can open the file once exported but I have to go into that path to do so. Is there something I can do to have it open automatically? MS Word does not even come up when the file is exported. I'm using MS Office 2007 and SAP Business One 8.8 PL 13.

Hi Alan.......
i guess what you need to do is Go to Administration> System Initialization> Print Preferences
Select the Document say Invoice on Per Tab and tick on Export to MS-Word.
Once you add the AR Invoice it will be exported to MS Word automatically.......
Hope this will solve your problem.....
Regards,
Rahul

Word attachments do not open

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