Work flow email to SR

Hi,
I need to associate the email sent when a work flow triggered as an attachment to Service request.
i.e add all mails sent as an attachment to created SR
Edited by: user11170982 on Jun 4, 2009 4:54 AM

You cannot associated the WF email as an attachment. But you should be able to create a Task with Type as Email and associate with the SR. The same WF rule can be used used.

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To get the Basics of WF check:-
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https://www.sdn.sap.com/irj/scn/wiki?path=/display/abap/using%252bfunctional%252bmethods%252bin%252bworkflows%252band%252btasks
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[How To Automatically Restart the Workflow Mailer Processes Regularly|https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=443643.1]
[What are the exact meaning for Workflow Notification Mailer startup modes Automatic, Manual and On Demand .?|https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=845478.1]
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"Joey" wrote in message news:_Cvqo.66903$[email protected]. .
I found that only Team Member / Workspace creator / Administrator can run
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mistake.
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I am having an issue with custom work flow which is for Employee Issue Tracker.
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When an employee raises an issue through portal, in back end a Ztable record with some Request Number will be created and will start the custom work flow.
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No, you can't reprocess completed worflows. But you can create a new one with the same input, if it makes sense to do so.
You say:
"In Production System, in some cases HR Persons are receiving mails but when they go to their work flow inbox there are no work Items.Some Superiors are receiving mails about the escalations, but when they go to their work flow inbox there are no work items."
Ths is not necssarily a problem. It could be that someone else has processed that workitem, or that the workflow was terminated because it received a terminating event. Starting with the emails they received, work backwards and find the workflow referred to and look in its log to see what happened. It's also possible the workflow went into eror - check SWI2_DIAG.
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I have a section called USERS as a related information in the task detail page.Every time I modify the task & click on the SEND EMAIL check box I need to send an email to all users under the USERS section mentioning that this task has been modified.
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Record Type : Activity
Trigger Event : When modified Record Saved
Workflow Condition: When SEND EMAIL is checked
Under Actions
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Hi
I do not think you can do it with the current functionality.
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Hi experts,
I need to trigger an workflow email from my abap program and configure the workflow to get the mail in outlook express.
Can anyone pls help on 1. How to configure the workflow to send an email to outlook express
2. how to trigger an work flow in abap program
I am novice to wokflow pls brief me with details or example.
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Hello Sai,
You can direct the mail from your SAP mailbox to your outlook or you can do it programatically too.
In SBWP tcode, Goto Settings menu -> Goto Office settings -> Goto Automatin forwarding tab and enter your email id there.
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If you want to do it programatically,
It first depends how you are triggering your workflow.
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report yh_email.
data: email type somlreci1-receiver value '[email protected]'.
data: sender type SOEXTRECI1-RECEIVER value 'SAPDEV02'.
data: imessage type standard table of solisti1 with header line,
iattach type standard table of solisti1 with header line,
ipacking_list like sopcklsti1 occurs 0 with header line,
ireceivers like somlreci1 occurs 0 with header line,
iattachment like solisti1 occurs 0 with header line.
start-of-selection.
clear imessage. refresh imessage.
imessage = 'This is a mail from SAP ECC6'.
append imessage.
imessage = 'Thanks and Regards'.
append imessage.
imessage = 'Indu'.
append imessage.
perform send_email tables imessage
iattach
using email
'Mail from Indu'.
* Form SEND_EMAIL
form send_email tables pit_message
pit_attach
using email
p_mtitle.
data: xdocdata like sodocchgi1,
xcnt type i.
* Fill the document data.
xdocdata-doc_size = 1.
* Populate the subject/generic message attributes
xdocdata-obj_langu = sy-langu .
xdocdata-obj_name = 'SAPRPT' .
xdocdata-obj_descr = p_mtitle .
clear ipacking_list. refresh ipacking_list.
ipacking_list-transf_bin = space.
ipacking_list-head_start = 1.
ipacking_list-head_num = 0.
ipacking_list-body_start = 1.
describe table imessage lines ipacking_list-body_num.
ipacking_list-doc_type = 'RAW'.
append ipacking_list.
clear ireceivers.
refresh ireceivers.
ireceivers-receiver = email.
ireceivers-rec_type = 'U'.
append ireceivers.
call function 'SO_DOCUMENT_SEND_API1'
exporting
document_data = xdocdata
put_in_outbox = 'X'
SENDER_ADDRESS = SENDER
commit_work = 'X'
tables
packing_list = ipacking_list
contents_bin = iattachment
contents_txt = imessage
receivers = ireceivers
exceptions
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
others = 8.
endform.
Hope it helps you.
Regards
Indu.

Work flow email to SR

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